Love Maggie! I always look and feel my best when I leave there. She listens to my ideas and thoughts and makes it all come together. Everyone at the studio very pleasant, welcoming and accomodating. Read Less

Levi was my stylist today. Not only is he kind and funny but he also is an amazing stylist. He gives the best massages when he shampoos my hair and he is excellent with color. I will definitely be back to see him. Read Less

I just got a cut and highlights from Shauna. It was my first time going to this salon and I loved it! I have been to many different salons around madison area and haven't ever really been pleased with the results. Shauna did an amazing job and just what I asked for, I definitely recommend her!! This is the first time in years I actually left a salon with exactly what I wanted.Read Less

I came into the salon unsure of what style would look best for me, I was thinking of makeover that would involve cutting my shoulder length hair very short . Two inches would be the longest at the back. The stylist suggested that would be too much of a shock. She shared a wonderful idea of buying a short wig ,in a different color for effect and fun style. I am so very glad she did, we decided on a trim and high lights and I could not be more happy. I would suggest going to Hair Excellence to all my friends and family. Read Less

My first trip here yesterday and I was seriously blown away!! Started off a bit rocky with confusion on my appointment but ended up working out and Lacey was amazing!! I was asking for a big change and she delivered and more!! Her sense of humor was fun even at the end of the night she was still full of spunk!! She had nothing but great things to say and I could truly tell she loves working there! I definitely would refer any of my friends here and I can’t wait for my next appointment!! Thanks again Lacey for nailing the Pinterest pic on the 1st try!Read Less

I got my hair done by Heather and left very happy! I havent been able to find a great stylist in years! She knew exactly what she was doing and on top of it, showed me how to wear my natural curl in a way I never thought was possible. I am very pleased with the results and it was well worth the money. Read Less

Maggie did an amazing job with my hair cut and gave me some great advise on to help thicken my hair. I have never had a bad experience at Hair Excellence and highly recommend it! The complementary head and neck message is the best!!Read Less

Super disappointed with my nail experience at Hair Excellence. I went in to get a French Polish with Shellac and didn't realize that it would be so difficult. My nails were half done with the tips already setting when I looked at them and realized that half the tips were wider and uneven. I pointed it out and was told that they do look wide and shouldn't, so we had to start all over. With an hr already into a scheduled 45 min appointment, I changed my mind and decided to just... go with a plain color. Needless to say, that also didn't turn out well. Color looks awesome, but besides the fact that it's shellac and is tougher, the skills used in applying the polish on my nails are comparable to me painting my own nails. 2 hrs later, I walked out with horribly painted nails in a pretty color...that at least was free. I heard great things from friends about their hair experience there, and thought I would get the same experience with my nails. Sad to say that I was wrong. Will definitely not return here for a repeat for any service. See More Read Less

I have been going to hair excellence for over 2 years and have never been disappointed. I had the pleasure of having my hair cut today by Shauna and she did an amazing job. I am very picky about my hair and now I have 2 people that I will let cut my hair, lacy and Shauna are both excellent as well as all stylist there. I will continue to go there and recommend everyone to go there. Read Less

Services on web page looks great, but the reality...the styles they show you is NOT what they can do at all!! Cutting big hunks of my hair out in different places is NOT texturing....and calling it PIECEY is totally unprofessional to me. Filling my head with products to make it fuller after that horrible cut didn't help either! When I got home I washed out all that crap and my hair was just strings....especially at the length on the bottom!! WHO the hell cuts hair this way and what the hell is "PIECEY"???? Emily did this to me, then called me, as I forgot to call to cancel my next apt, which she set up!!! Save yourself grief....DON'T GO HERE FOR ANY HAIR CARE!!! Read Less

I love Hair Excellence in Sun Prairie. I used to always go to Hair on Monroe St. in Madison (which is also a top-notch place that I highly recommend!) but with two small kids and a busy schedule, I was sick of making the trek from Sun Prairie to the west side of Madison to get my hair done (especially if I wanted an evening appointment and had to depend on the gods smiling down on my husband and making rush hour traffic move more quickly than usual so that he could be home in time to watch the kids). So I decided to try out Hair Excellence (a mere five-minute drive from my home, if that) and I am so glad I did.I've had a couple of different stylists, since I often don't have a lot of flexibility in terms of appointment times, so I need to take whoever is available. Luckily, all of the stylists seem to be highly trained and proficient at their jobs, so this is never a problem. I've never had a bad experience at Hair Excellence, and I always leave feeling a million times better than I did when I walked in.Most recently, I've had Marc (who did a fantastic job of lightening up my brown hair for summer, without making me look like I was trying to rock a color unsuited for my olive complexion!) and Lucas, who did a phenomenal job of darkening my hair again for fall. Although I like every stylist I've seen, I think I will try to book Lucas every time, since the cut and color was EXACTLY what I wanted. My only (very slight) complaint is that you are not able to add gratuity to your receipt when paying with credit card, so the first time I visited I was a little thrown off (luckily, I was able to visit a nearby ATM and make it back before closing in order to deliver my tip). It would be nice if you were able to add the tip on the credit card, but this is honestly such a minor complaint in the face of such a great experience, that it's almost not worth mentioning (I just remember now to carry cash with me whenever I come in for an appointment).Hair Excellence definitely isn't an inexpensive place (although it's certainly not exorbitant, either), but the service and treatment I receive is one of the best values around. I highly recommend! Read Less

I have been going to Hair Excellence for well over 10 years.  The staff is absolutely amazing.  Very professional, tops in their field.  There isn't one time I have gone and been disappointed with my hair.  I would recommend to anyone! Read Less

I called at around 1:30 and got a 2:00 appointment. I've never been here before, so took whoever was available, and the service I got was outstanding! Greeted with an option for hot tea and a jar of cookies, and my stylist came up to meet me immediately. I am really not one for hair or makeup maintenance - it grows and gets cut and that's about it, so I float from salon to salon to stylist to stylist and usually leave with a "eh...that'll do" feeling. Jaime is THE FIRST styl...ist who has ever cut my hair and left me with a WOW feeling! I shaved my head in August (It's now February) in support of a family member with cancer. I've had a family member do a trim for me, but it was getting a little unruly so I decided a proper trim was necessary. The cut she did was not only really cute and low maintenance, but she gave me a few styling tips as well. I told her she should have done a before and after with how shaggy I walked in and how (as cliche as it sounds) stylish it was when I walked out! Jaime is the first stylist that I will consider 'my stylist' and book future appointments with from here on out. See More Read Less

Great products, however,  the stylist was very inexperienced and immature.   My color was a disaster, which needed to be fixed by a seasoned stylist at the salon the next day.   Thankfully, the issue was solved and I was provided with a discount. I have not returned to this salon for any service again. Read Less

I come here often. There are some good deals and specials you can take advantage of if you remember to tell your referrals and are up to date on what they have but generally I forget and end up paying full price. But full price is worth it for the work they do. I really like this salon. Read Less

I visited the salon for a haircut. I told the stylist that I did not want layers. They pointed out that there were already layers in my hair. Yes, there were layers in my hair, and part of why I wanted it cut was to even it out so the layers could go away. They suggested cleaning them up some since I was not getting enough cut off for the layers to be completely gone. Fine. Whatever. A quarter of an inch on them isn't going to make a difference, right? Apparently cleaning them up meant making them worse than they were the last time I had a haircut and struggled for four months to grow them out to this point. This is ridiculous. I've had my hair my whole life, and I'm pretty sure I've figured out what my hair does when it's layered. And it's really really bad. It has never looked good with layers. I didn't even realize the dramatic layers of the cut when it was done because they flat ironed it. Do you know what I don't have to use if I don't have layers in my hair? I should've known. Why is it such a difficult concept to omit layers from someone's head? Why? Shouldn't it be easy? Like less work for the stylist? I'm so upset and frustrated I want to cry. Read Less

After reading the great reviews online, I thought I would try this place out. I booked the appointment online, which was easy to do AND I got a coupon for $20 off my first service, so things were off to a great start! I arrived 10 minutes before my appointment and got checked in. The receptionist at the desk shouted to my hairdresser "Kari, Eleanor's here." I thought that was incredibly unprofessional. The receptionists (there were two) then sat and talked to a customer who they knew rather well and loud enough for the entire waiting room to listen in. I waited for about 15 minutes before I was seen. Then Kari came out and greeted me, brought me to her station, and did the interview. Her head massages are great and she was professional. The haircut was fine at best.Afterwards, I was checking out and I asked to add gratuity on the card. They said they could not do that, so I would have to have cash or make out a personal check to Kari. Thankfully I had cash, otherwise I would not have been able to tip her.I have had a lot better. It was the receptionists who were really off-putting. Read Less

LOVED the service I received there. I was unsure of what color I wanted to go with and wanted to try something new and the stylist whipped up a mixture of different colors to create one that was absolutely perfect for me. That showed me that she listened to me and knew what she was doing. She was at the Associate level, and I would absolutely go to her again in a heart beat! Not only did she create a great color for me, she also answered all my questions and gave advice without being pushy about what I needed to decide. She was so easy to talk to throughout the whole appointment and I couldn't believe how quickly the time went by! Very pleased with the whole process. Read Less

After moving to the Madison area I needed to find a reliable hair salon. Hair Excellence is located in my neighborhood and I thought...why not give it a try. It was a gamble that paid off. I have not been so lucky in the past. :) Hair Excellence was able to fit me in for a haircut that day. Something I really appreciate as a mom of two. Sometimes planning ahead for a haircut doesn't happen until day of. I was given a choice of hairstylists and informed of their price range on the phone so I could make an educated decision. Marc did an excellent job. I learned more about my hair in the 60 minutes I spent with him then I had found out in thirty(cough) years. I would highly highly recommend him as a stylist. I will be back to Hair Excellence and not just because Marc gave me a half off coupon for my return visit. Read Less

I've been dragging my feet on writing this review because I wanted to give Hair Excellence a chance to call me and apologize, maybe offer me a free service, but it has been over 3 weeks, and not a peep.Where to begin?  First, I used their online system to book an appointment on a Wednesday after work.  On the day of the appointment I wasn't feeling well and called to reschedule.  The woman who answered the phone said that I did not have an appointment scheduled for that day but the next week at 1:45pm.  I certainly did not choose this appointment with their online booking system because I woudn't have been able to make it.  I thought, alright, this may have just been an electronic glitch, not human error, so I'll overlook it.  On the phone with the woman, I cancelled the incorrect appointment and rescheduled for the following Saturday at 10am.   *deep breath*When I arrived on Saturday at 10am, the salon was buzzing with people.  When I checked in at the front desk, the woman blandly asked for my name and typed for a minute without saying anything to me, so I assumed I could sit down.  Sitting down about 10 feet away she yelled over her computer, "I can't find a Johnson in my system!!!"  I yelled back,  "That is not my name!"  The yelling went on for about another minute until I walked up the counter.  When my correct name was finally understood, they searched and could not find my appointment.  Apparently the woman I spoke to over the phone had the same glitch as the computer system and did not schedule me correctly.  My original (incorrect) appointment  that I had cancelled was still listed.  Okay.*deep breath*Realizing they had made a mistake, they apologized and tried to get me in with the next available stylist.  They even offered to give me a free shampoo.  Alright, I'm less mad now.  They said they could get me in for a 10:45 appointment.  Being that it was already 10:30, I said I would be happy to wait.  10:45 rolled around and nothing happened.  I thought, okay, they must just be busy, no big deal.  11:00...still nothing.   11:15...still nothing.  Alright, now I'm mad.I went up to the desk and asked if there was a problem and a different girl than the  one that made my 10:45 appointment looked it up and said, "Oh, well I see you scheduled for 11:30."  WHAT?  I told her I had an appointment and couldn't wait any longer and just left.  Later, my friend who had an appointment there that same day complained to her stylist for me, and her stylist said that the owner had my name and would be calling me to apologize and offer free service.  As I said earlier, I never got the call. This is an unfortunate review to write because the friend I mentioned loves her stylist and wouldn't go anywhere else.  The stylists that work there are apparently wonderful, though I didn't get a chance to find out for myself.  Whoever (or in the case of the computer, "whatever") is scheduling these appointments need to get retrained in customer service. Read Less

I have had my hair cut here by several stylists. When you sit down in the chair the first thing they do is give you a scalp massage. SUPER AWESOME! Then, you basically get another one when they shampoo your hair. The salon is locally owned and they have several different stylists. After your hair cut they give you free touch ups. So, if you want to clean up your neckline they will do it free of charge. SUPER NICE! Check This Place Out! Read Less

Hair Excellence is so much more than just another salon it?s a community of stylist and technicians that really care about you. The thing I noted on my first visit was the wonderful attention they pay to what the client says. Every customer that left their chair had a genuine smile on their face. It?s just great customer service, excellent stylist, and nail/ pedicurist and they offer a whole bevy of skin care treatments as well as products to help you keep that look a lot longer. Read Less

I've been coming here for 10 years or so (since they were at a diff location before).  The prices have gone up considerably but you get what you pay for.  They are well trained and knowledgeable.  Have not always gotten a consistant cut and color but they are always more than willing to correct any perfectionist tendencies I have! Read Less

Hair Excellence is hands down the best salon for a great haircut & color!!! I've been going there for the past 3 years & had many different stylist & all of them have made me very happy. My husband goes there also...no more ""chop shops"" for him :-) Their scalp massages are icing on the cake!! Read Less

Hair excellence is an awesome salon.  The professionals are very talented and creative as well as friendly.  They treat all new people like family.  Their knowledge of hair styling and color are top notch.  I would recommend their services to anyone!! Read Less

Just moved to the area and was referred by my neighbor... I was really happy! The salon is beautiful and they were really nice about getting me in with the person who could best work with my hair type (super curly) I was really impressed by my stylist & her knowlege about cutting hair.She even taught me some cool styling tricks. I will definately return! Read Less

I had such a great time at Hair Excellence. I got my hair cut & colored, my hairdresser was very nice and did an excellent job!!! I'm gonna go back for the massage, very peaceful rooms, yet private. Thank you so much Hair Excellence Staff! Read Less

My first time at Hair Excellence was a real treat. I received specialized customer service and the best hair cut I had ever had. The next six weeks between hair cuts was a pleasure to work with my hair. Hair excellence has sample hair products that I was able to take home and try first before I bought the products. The staff from the reception desk all the way through the salon were very professional and friendly. I would recommend this salon to anyone who wants an exceptional hair experience. Read Less

I would give it zero stars if I could. Businesses cannot afford to give poor customer service. This is the second time I have tried the salon for convenience in terms of location and they have failed for the last time. My pedicurist was wonderful- BUT- My hair stylist couldn't wait to get me out of the chair- not only was my haircut done in record time (9 minutes), I was booted out of there without a style. The next day I went in for color and was bullied into buying product. After purchase- I realized what a mistake it is to spend over $30 on shampoo that I did not need. Not only would they NOT refund the product- I could only use the ""store credit"" towards their other outrageously expensive hair products and useless ""creams"". Store credit cannot be used towards the next hair cut or color. Basically- whatever you buy- you are stuck with or they 'll exchange it for some other worthless junk packaged in gold. Today they saved $30.00- in the future they have lost hundreds. I'll be sure to share this with anyone who asks. This was a rude reminder as to why I do not do business in Sun Prairie and drive to Madison. I feel awful for giving my business to this place when I should have just driven to my favorite place- Blues Hair on Willy St. NEVER AGAIN. I still cannot believe how unfriendly and cold some of those women there are! Just who do they think they are? Read Less