I will never go back, and I do not recommend them to anyone. The $40 powder dip manicure that Paul said lasted his clients 4-6 weeks lasted me 8 days. The free redo lasted 4 days. (I must state that I have an office job, and I wear gloves to wash dishes. I try my best to protect my hands.) Upon my going in after the free redo chipped, Star Nails removed the underperforming product. Once it was off, I was informed that I would pay $15 for the removal. When I complained about this charge, Paul told me that I could have removed it myself. However, back when I had first talked with him about the powder dip manicure before getting it the first time, Paul had told me not to remove it myself because I would damage my nail beds. I told Paul this after being informed of the $15 removal fee; he accused me of lying. Finally, Star Nails promoted the powder dip manicure as better for my nail bed health then shellac polish, but in removing it, they filed my nail beds so deeply that I literally have ridges. I paid $55 total for 12 days of chip free nails. As a free bonus, I have deep damage that will take a couple of months to grow out. Thanks, Star Nails. Read Less

I will never go back, and I do not recommend them to anyone. I paid $55 total for 12 days of chip free nails. As a free bonus, I have deep damage that will take a couple of months to grow out.The $40 powder dip manicure that Paul said lasted his clients 4-6 weeks lasted me 8 days. The free redo lasted 4 days. (I must state that I have an office job, and I wear gloves to wash dishes. I try my best to protect my hands.) Upon my going in after the free redo chipped, Star Nails removed the underperforming product. Once it was off, I was informed that I would pay $15 for the removal. When I complained about this charge, Paul told me that I could have removed it myself. However, back when I had first talked with him about the powder dip manicure before getting it the first time, Paul had told me not to remove it myself because I would damage my nail beds. I told Paul this after being informed of the $15 removal fee; he accused me of lying. Finally, Star Nails promoted the powder dip manicure as better for my nail bed health then shellac polish, but in removing it, they filed my nail beds so deeply that I literally have ridges. Read Less

I went to the salon for a fill in the service that I got was very poor. I asked for a fill in I tried to explain the last place I went that did not do a very good job I told the young lady that I had some acrylic that was lifting she ignored it on some nails but clip get up on others I explain to her that the drill had gone to deep into my nail bed she proceeded to drill across them anyway my hands are now tender none of my nails even remotely look the same some are wide some art then some around did some R squared when she was done I asked what the bill was I did not even get them polished and she told me 20 dollars yet she charge me 21 when I ask about it they told me that I had to pay the credit card fee for using my credit card I think this is very poor customer service I think this is a very poorly run salon now I know why everyone told me not to go here and I will not be back I do not recommend this salon to anyone that has ever had their nails done with acrylics it's really a shame that you go somewhere to get a good service done it everybody wants to rush you out in 20 minutes my appointment was at 130 I left at 155 so roughly 25 minutes to do acrylic Fillion and my nails are not smooth and I'm going to have to go home and do them myself. Read Less