Will not be back! Staff was friendly but my feet are rougher than before the pedicure. I could have done a better polish job, as the top and tip of each of my toenails looks as if the polish was wiped off. Very disappointed! Read Less

Amazing! And I don't say that lightly.  Bob and James did a terrific job on my nails! I brought in my pintrest board and they did not disappoint. Plus the price was right. A great service at the right price is difficult to find... but they rocked it!! Read Less

My quoted 15 minute wait was actually 30 minutes. But no worries, I brought a book. I walked in right on the half hour before another patron, who was in earlier and made an appointment to come back at that time. The atmosphere was quiet during the mid-morning, just me and a handful of senior ladies. I got a mani pedi and thought the technician did a fast, decent job. With some scrutiny, I did notice there were minute bubbles in my manicure, but after four days, the polish is still on and there are no chips. The pedicure was relaxing with the massage chair and bubbling water basin. It was hard not to eavesdrop on conversations, but interesting nonetheless to hear about family issues and rantings. It makes me wonder if I will I ever get like that?I did have a pleasant conversation with another lady at the drying table. She has been coming to the salon for years for acrylic nails. She knew everyone's names and said they were all pleasant to talk with, in fact, I did notice her and the technician talking up a storm earlier. I'm too introverted to do small talk like that. It's a good place to go. Read Less

HORRIBLE EXPERIENCE. Can you give zero stars? Just had a pedicure at Q Nails today. He cut nails too short, then filed too close, pulled my cuticles several times that I had to pull my foot away,  scrubbed so long in places I had to pull foot away. Maybe if he hadn't been WATCHING SO MUCH TV while doing his job I would not be in so much pain. Now I'm going to put a bandaid on my pinky toe. Instead of going here, why don't you find a way to inflict pain on yourself that doesn't cost $30? Read Less

Truth: I have crappy nails. Thin and brittle - and I was always a nail biter, which didn't help. So in February of 2007 (wow - that long ago? Time flies), I stopped into Q Nails - where my sister got hers done.Now, I'd had my nails done regularly elsewhere, way back in the days of plastic tips and silk wraps. But it had been a long time, so I wasn't quite sure what to expect. I didn't know whether to get acrylics or gels or what. (Keep in mind that I had NO nails going in, so something major needed to happen.) The owner (Bob) suggested acrylics - more durable and less expensive than gel - so I said, "Hook me up." I walked out of there feeling like I had someone else's hands - which sounds gross, but it was a good thing.So, yeah - almost 9 years, and Bob's still doing my nails every two weeks. The staff is very friendly (they all know who I am when I call for an appointment), the salon is clean, and they do a great job. As long as I live in Madison, I'll be a customer of Q Nails. Read Less

Nail techs aim to please! I went in for a basic pedi and polish. The customer who arrived just before me wanted a multi color design on each nail. When I left an hour after arriving, the gentleman was still trying to give her what he thought she desired.This was my first time at this type of salon-is it normal to get intricate designs on every nail for a mere $30? To me, Q is an "express" place and expectations should be average. Multicolored designs on every nail (all 20) belong elsewhere, IMHO.Beyond this continuous chatter that became grating, the atmosphere was appropriate for the price point. You're looking at women getting their mani or pedi and they are looking at you. Don't expect serenity and peaceful bliss for $30. Perhaps though customers could be seated with a seat between rather than all three of the pedi people in a row.Staff were well groomed and dressed. They were friendly and didn't make chatter just to fill dead air. There was a cute cultural education moment where we learned home visit nail techs were a business back home for them but that we don't have it here! Or do we?! I semi seriously said they could start one but that people like coming to the shop for the massage chairs! Inside of Q is clean as is the outside. This strip mall is well maintained. If you can deal with tight parking spaces, you'll find enough open just outside the door.In conclusion, everything related to staff, store, and service was five-star! I will be back! Read Less

Amazing experience! I am always apprehensive about pedis because of how rough nail salons can be. They were very gentle on my toes and had a great color selection. They were very friendly as well!! I won't go anywhere else from now on! Read Less

I had tried MANY other nail salons in madison, and Q Nails is by far my favorite. Everyone is friendly and knowledgeable, they remembered my name after my first appointment, and I've been going back ever since :) Read Less

I have been going to Q Nails for several years and must say this is the BEST nail salon in Madison.  I have James do my nails and he is ABSOLUTELY WONDERFUL.  Every technician in the salon is professional and knows their technique to the T.  I highly recommend this salon.  They are friendly, accommodating and know what is best for their clients.  I have previously been to other nail salons in Madison, but by far...this is the BEST PLACE! Read Less

I have to say that Q Nails and Spa were very friendly and understanding. I am a guy and I sought out to Q Nails to help me with my nail biting problem and they were very understanding and very professional. If you, are a nail biter, trying to quit, go to Q Nails and they will take care of you. This isn't just for women anymore, guys can get manicures too! Hey guys, if you are going to get married and have your wedding bands on your hands photographed or going for a job interview you need to have cleaned groomed nails and this place is the place to go. Believe me, I checked a few other places and they shooed me away but Q Nails were very accepting and considerate. I got a manicure (even if I didn't have much nails left, they cleaned, filed, groomed and shellacked my nails and made it very strong to allow me to grow out my nails. I got mine done because I want to quit biting my nails and I have an instructional video shoot coming up where I have to use my own fingers to push on buttons. Now I am glad to know I have a place to get my manicure. Check it out! Read Less

I see Kim at Q nails every two weeks for a gel fill and now pedicures. Since Oct. 2012. I like her, she is kind, gentle and my nails rarely break when I see her (only her) for my nails. I highly recommend Kim. I am sensitive and she understands this and is really careful. I am going in today to see her again. I also recommend calling for an appointment because she is busy and although walk ins are welcome, I've found that rarely am I able to get her on the fly. Read Less