I always get acrylic French tip with a clear coat of gel on top, everywhere I go. I've been to a number of nail places, and it takes a lot for me to complain about the service I receive at a nail salo... Read More
I always get acrylic French tip with a clear coat of gel on top, everywhere I go. I've been to a number of nail places, and it takes a lot for me to complain about the service I receive at a nail salon. I don't complain when the gel layer starts coming off at the edges (I've accepted that this is just what always happens with a clear coat, no matter where I go). I don't even complain about trimming my cuticles so much that it hurts, or not having gloves for the UV boxes. But I draw the line at unhygienic practice and inexcusably poor results.I had my acrylic French tip refill done by Tee on a late Sunday afternoon. I had a feeling that the tools she was using were soiled, but I didn't say anything at first. Then I witnessed another person, a man, grab a nail clipper from one of Tee's boxes--the same box of tools she used for me--to clip his client's nails. That box had a label marked "soiled tools" on it. He didn't even hesitate to use a dirty tool, and it's like he didn't even have a conscience. If even he didn't think twice, there's no doubt that other people working there do the same thing. After seeing that, there's just no reason for me to believe that they run a sanitary practice.As far as the nails go, Tee did a mediocre job. She completely changed the shape of my nails from what they originally were, without consulting me. I had to ask someone who speaks better English to fix it for me. Not only that, but two days after my nails were done, something happened that has never happened to me before in all my years of getting my nails done. One of the nails cracked. Two days. I can understand if it took 2 weeks, or even 1 week for this to happen, but 2 days is unacceptable.Lastly, there is a chain of Happy Nails & Spa in southern CA, where I am from. I couldn't use my gift card here because the Middleton Happy Nails & Spa is completely unaffiliated with the wonderful SoCal chain. Thus, I spent $30 that I hadn't accounted for in my budget because the Middle location is using a name that has been trademarked and copyrighted elsewhere.I'm a full time student and employee so I don't have time to go back to get my nails fixed. Not that I trust them to do so in a cleanly matter. Hopefully I can get ahold of the manager there and work something out because my experience was frankly, pretty bad. Read Less