The lady was very rude. She made a comment about my current nail polish being "nail stickers" which I told her 10x that they were straight up nail polish that I did myself. She wasn't going to listen. She complained about how hard my polish was to get off, then she was in such a hurry to stuff her face that my nails were crooked and mishaped. I had to have my sister (a professional nail stylist) fix them. They even mocked my sister's ability to do nails, but while it takes her a few hours to do them, they come out looking 100x better than these people. Then again, they're always rushing to finish nails because it's like they're on an assembly line. They change owners every week and it's never the same people in the salon. I think I will stick to waiting for my sister to have time to do my nails than drop 50 bucks on nails done in shitty haste, thanks. Read Less

Polite and to the point. It was my first time getting fake nails and I loved them. The practitioner was open and honest when discussing shapes and I am happy that I took their expert advice. The nails were well buffered, shaped and aligned (except only one that was off by a hair of a degree, so only I noticed). Will definitely go there again. Read Less

The staff is professional and personable.  My experience (twice in one week) was equally gratifying.  My manicure and pedicure were done with care, quality and efficiency.  I would highly recommend this establishment and my tech, Peter.Linda K. Brown Read Less

had a very poor experience this evening with a pedicure but a gentleman from VIP called me and offered to completely redo the pedicure and make sure it's done correctly. Very appreciative of this and excited to give this salon another try :) Read Less

I moved to Madison almost a year ago and tried a number of different nail salons. I keep going back to VIP Nails now because it's the only nail salon around that continues to impress me-- they always do a great job on their nails! Staff is very friendly, and they always play popular music! Read Less

Majority of staff very kind and overall couteous... On the other hand there's only about 3 nail techs who know how to properly apply nail extensions therefore be ready for a wait pretty expensive and not  so extravagant for the price Read Less

I'm new to the area and really needed a convenient place and really didn't feel like researching it that day. I've had better but it was okay overall. I didn't like that there were so many coats of polish used on both my mani and pedi. This caused my polish to mess up although I allowed it to dry for 20-25 min before putting my shoes back on. I feel like my mani and pedi were incomplete and rushed. The price was pretty good but I don't think the quality was the best which is why I doubt that I will go back. If anyone knows of other nail shops with good service please comment! Read Less

I love going to VIP, both Max & Tiny do wonderful jobs on my nails and are very creative when it comes to designs. I recommend if u want ur nails done good and in an efficient amount of time, VIP is the place to go. Read Less

Tiny is her name she is my nail tech awesome mix the owner awesome we got another lady that does eyebrows she off the chain so when you go expect to spend some money little pricey but they do a wonderful job love it wouldn't go no other place Read Less

This was my first time at the salon. I had a very good experience and plan on going back again. My nail technician was very personable and knowledgeable. I am here from out of town, and was given the name of the salon by a girl in a grocery store. She directed me here and said that I would not be disappointed. I'm glad I took her advice. I needed a fill for my gel nails. Nails look beautiful. Great fill and great no-chip polish job. Thanks Max! Read Less

Very courteous staff.  Salon seemed well maintained and clean.  The woman that did my shellac mani was very nice.  She did a great job with my design request.  I would come back again for sure.  Very pleasant experience and happy with my mani. Read Less

My nails look great! They are seriously nail magizine picture quality! I honestly wish i remember the gentleman's name that did them to give him a shout out. Not to mention the employees so much nicer and prices better then my old salon. I think i found a new favorite! Thank you! Read Less

The new VIP nails is no where near as good as the old VIP nails. It more expensive and the quality of the nails they do is poor. I just got a manicure and the guy that did my nails cut my finger three times and polished my nails as good as my little 8 year old sister wouldve. But the guy that I believe owns the new VIP was able to fix it for the most part but still charged me for the full cost. Read Less

Everyone that works here has touched my nails at least once. They are all very good. Their prices are unbeatable. I've paid twice as much on numerous occasions to have my nails done and received only half the quality. Seriously. Read Less

This was my first time coming here...it was not very fancy.  Its in the ghetto side of town. place was very busy with kids running around and yelling. (annoying)I feel like its very unprofessional...the employees were loud and used profanity. They talked out loud about there customers in a bad way. ( BIG turn off).  Im probly not gonna come back to this place again.... Read Less

This is really  a 2.5 star review. Why?It's an ok place so there's 3.  ** No Building Signage on the Moniker **But I've experienced better so there's 2. Would I go again? Only if someone else was paying and my regular spot was closed for good. Hence 2.5 plus the average of 3+2/2=2.5 (call me for a mean)Here's the deal: Went on Friday for a Bridal Party extravaganza. The bride wanted us to have the same color polish and this would be our treat. I could've went without. They opened at 9am. I think they normally open at 9:30am. She's all in love with these folks and has been going here for years - I think it was because she lived directly across the street like most grad students and went out of convenience. I know she's a tipper because she does hair on the side so she believes in big tips coming back to her. BUT ERGH maybe I just go the girl that partied tooooooo hard the night before.Only 3 of us. 1 getting her mani. The bride is dealing with the one that seems to be in charge. She preps for the pedi station. It appears clean and the place is brightly lit - I will admit I was shocked it was in disarray or disrepair like a nail shop I used to patronize on the westside. I get the last pedastal. Young thin girl comes in with her body hugging dress and it's short. She preps, I'm put in the water and it's luke -tepid at best. I like it to be warm - not scalding hot but warm. I make do. The massager controls are super glued to the arm of the chair. It's somewhat broken down so they have to prop it for me. When the other 4-5 folks start getting pedi's I noticed that my girl didn't "bang my legs" like the older women were doing. Cute young boy came back to town and he was being made fun of by an older woman (it was for our benefit to laugh and we did). Back to my pedi: she did the most basic job and polished my toes. One side of their drying station doesn't work. I tipped and that was that. If you can go to the shorter middle age woman or the average height but taller lady with long black hair (she wore two French braids and the hair length was in the middle of her back) as they seem to be attentive and detailed. I didn't have to deal with the "hood" matters such as the previous Yelper wrote. BUT there was a note taped to the drying station that you will be asked to leave if (1) you talk to loud, (2) disturb others, (3) try to fight. And there's another sign that says no children unless they are being serviced. I was shocked how many folks stopped in at 9:30am trying to get work done. She had to turn away everyone until noon. Sidebar: POSITIVE ON EVERYONE SPEAKING ENGLISH IN FRONT OF US. 1 TV & it's angled that you'll never see it while in the pedicure pedastals. but there's a sofa for folks to wait in front of the pedi station along with 2 folding chairs. Read Less

Fantastic place to go for nail art and other nail related services. Yes, it isn't in a "high-class" neighborhood, but everyone in the place was very friendly and the services were top-notch at a great price. My friend and I had a great time chatting with other patrons and employees, we will be going back. Read Less

I was in Madison for a weekend event and needed to get my nails done, stat.  Since there aren't many Yelp reviews in Madison, I searched Google and found some decent reviews on VIP so I thought I'd swing by.  Well, it is probably not a good idea for someone from out of town to just go running around Madison.  Let's just say this place is not in the nicest of neighborhoods.  That being said, the patrons are not that nice either.  There are 8x11 "posters" hanging around the place stating "No eating.  No profanity.  Don't speak loud., etc."  Ridiculous.That being said, this place was ridiculously dirty which made me nervous about their tools being sterile.  As soon as I sat down I couldn't wait for my nails to dry so I could leave.Why two stars then you ask?  Surprisingly the manicure was decent and stayed on for a long time compared to others.As I'm moving to Madison soon, if anyone has nail salon suggestions, please let me know as I will not be going back to VIP. Read Less