Worst. Manicure. Experience. Ever. I went here today for a manicure and was at first very pleased, because the price was only $15. However, for what I endured, The owner should've paid me $15! There w... Read More
Worst. Manicure. Experience. Ever. I went here today for a manicure and was at first very pleased, because the price was only $15. However, for what I endured, The owner should've paid me $15! There were only two employees, one woman and the male owner. I had the misfortune of having the owner do my nails. Okay, I admit I have short nails. While this situation is okay with me, it was apparently not okay with the owner. He spent the entire manicure session chastising me for having said short nails. He told me that by having short nails, I was putting myself at risk for "problems with [my] brain and heart." He even went so far as to tell me he was a "nail doctor." Then, he compared my nails to that of the customer next to me, a woman with long nails. He told me that my nails were ugly and hers were beautiful. I told him that this hurt my feelings. He told me, "Well, it's true." I told him, "I never asked for your opinion." I then made it a point to tell him that because the price was so good, I had planned to come here every week now to get my manicures, but because of his rudeness I would never come back again. He just smiled and didn't seem to mind. I found his demeanor appalling. I guess he is so well-off that he can afford to alienate customers. However, I do not believe in supporting businesses with bad customer service. So, I would urge anyone considering a manicure to go somewhere else. This is particularly true if you have short nails and wish to avoid a lecture. Also, I would add that he reused many manicure instruments from previous sessions, including buffing sponges, which by law should not be reused. It was also unclear whether any of the instruments, including the cuticle scissors, had been properly sanitized. In addition, although I had requested clear nail polish when I walked in, he seemed to think that "buffing" the nails would give the same effect. When he was done, I said that I still wanted clear polish. He looked annoyed and applied a pink base coat. I said, "No, I want clear polish." Β He tried to tell me it was the same thing and then admitted he was out of clear polish. Uh, he might have just SAID THAT when I walked in! Avoid this place if you value fungus-free nails, a relaxing spa experience and wish to maintain your self-esteem. You have been warned! Read Less