I've been a regular here for 3 years, but they appear to be greatly understaffed, or terribly overstressed. They have always taken walk-ins and I've never had a problem, but twice in two weeks I've wa... Read More
I've been a regular here for 3 years, but they appear to be greatly understaffed, or terribly overstressed. They have always taken walk-ins and I've never had a problem, but twice in two weeks I've walked in and been rudely "barked" at by the very staff who have done my nails for years. The first time, I came in at 6:30 pm for a manicure and was told sternly to call for an appointment and come back tomorrow. They are open until 8, and there were only a couple people in the chair. Ok, fine, I came back two days later. Again, barked at to come back another time. There was only one person in the manicure chair and one in the pedicure chair. I was more than willing to wait, but both times, I was told to leave. "COME BACK TOMORROW!" Fine, I get it, you now prefer appointments, but then don't say you take walk-ins, OK? Two weeks later I came in, with an appointment, and had a gel manicure with another male technician who I had never seen before. It was a fine experience, they got me right in, but the gel lasted less than one week. For $40.00, they need to know how to do a gel so that it doesn't peel up after a week. All 10 of my nails lifted at the bottom and quickly peeled straight off all on the same day. I'm a little disappointed because this has been a great location and a regular spot for me to go. I'm now looking elsewhere. Read Less