Nice place, friendly staff, clean establishment. My only pertinent complaint is the lack of attention to detail from my technician. I got acrylic nails and I'm very disappointed. I wanted them almond shaped, the tech didn't know what that meant so she gave me coffin nails. I pulled up a picture online to show her the more rounded shape I sought and she still missed the mark. I asked her to file the edge of my nails a little more and she gradually became frustrated with me. So I took a deep breath and figured slightly square nails wouldn't kill me. Then when she was applying the nail polish, she left large areas of the edges of my nails bare. And if that wasn't enough, the curvature of the nails themselves are off. I've had manis before and I'm just comparing the quality of work I've received. I honestly just wished I had paid more somewhere else for better quality work. Not coming back here. 2/10, I don't recommend. Read Less

Love this place! The people are very nice and they don't have a rotating staff like many nail salons do. They remember you by name when you walk in the door and do a fabulous powder manicure and great pedicures too! Read Less

I have gotten several services here, manicures, pedicures and SNS. Every time I come, I am greeted promptly, and given a choice from a menu of services and products to be used during the service. The atmosphere is relaxing and spa-like, and the staff is really friendly and very good at what they do. This is a great place to go to treat yourself! Read Less

I LOVE this place!!!  I had the powder dip nails which I had never had before and they look fantastic!  It's been 2 weeks and my nails still look like I walked right out of the salon.  And I am so incredibly hard on my nails they usually have scuffed or chipped or broken off by now.  I feel like the cost to get the powder dip nails was very competitive with the no chip but so much nicer.  I will be back. Read Less

Great services, people, and place! I love the "natural manicure" which is a powdered gel that goes on your natural nails to keep them strong and won't chip for weeks! The massage chairs for the pedicures are amazingly comfortable! Read Less

Just got my nails done there for the first time, got an acrylic full set and I am definitely satisfied with what I got. Planning on going back again forsure. The service is great too, very attentive and nice Read Less

P.H. is amazing! He was patient, courteous and even though I was still there after closing time, he never made me feel he was in a hurry to finish. I got a regular pedicure and natural nails! My nails seriously look perfect! Pretty nice place, great service! I highly recommend it! Read Less

Heath is great! Desperately needed a soak and new gel when I walked in at 6:30 and he didn't rush at all although they were closing at 7. He also recommended the new powder/ gel treatment (that doesn't require UV) and I'm excited to see how it olds up for me. Will more than likely make this my regular salon! Didn't even touch on the stool/bar style seating. So nice to not be sitting in a low chair for 30-40 mins. Thank you, Heath! Read Less

I had my first visit at chic nails yesterday and I absolutely loved it! I tried the dipped powder nails for the first time as well and I really am pleased! Very clean and friendly staff. The prices are unbeatable and they have an amazing color selection! I have gone to many different nail salons and this one is definitely the best! I highly recommend going here you won't be disappointed :) Read Less

The gentleman that gave me my pedi today did a very good job. He was very nice and polite. Right away he took my coat and hung it up for me. He said please and thank you, carried my purse and shoes over to the drying station. He seemed to truly care that I was happy with my pedi and my experience at Chic Nails. I will definitely be returning to Chic Nails for my next pedi, and with the same gentleman!! Read Less

It was my first time in and we were very happy with our service! The staff was very friendly and did a great job. We got the Natural Pedicure selection. I forgot her name but she was so kind to take the time to draw flowers on our toes. They turned out so cute! I really enjoyed the atmosphere as well :) Thanks! Read Less

I have so many great things to say about this place. First, I called this morning to get in and got an appointment within the hour. Upon arrival I was greeted and given colors to look at. I've been doing shellac for three years so I was excited to try the natural nails. The owners are very friendly and have exceptional customer service! I am very pleased with my results and will be back. I highly recommend you make an appointment here for your next nail service. Read Less

I got the powder dip nails which are supposed to be healthier for your nails than Gel/Shellac. It was wonderful! They turned out so sparkly and beautiful. My nails were super dried and feel like they could withstand a hurricane. It was a quick service and not too expensive. It took about 45 minutes for both myself and my friend. I paid 35 for one color and she paid 55 for an ombre sparkle.  The athmosphere was clean and modern. The people working were consummate professionals. The only thing I would have liked to see was some sort of hand massage or moisturizing or anything care intensive. It was literally just a nail service. Read Less

First things first, good prices and they offer a student discount. That was enough to get me in here.However, my nails honestly turned out pretty bad. I got a full set of acrylics. The shape was not at all what I showed the guy, and the color was completely wrong. Granted, on my part I should have mentioned how unhappy I was, but I honestly was not in the mood to argue with the guy who was doing my nails.Speaking of the service, the guy who was doing my nails, I think his name was John, had earphones in and didn't speak a word except, "Is it good?" He painted them with regular polish, and then proceeded to put them under a UV light. If you know anything about nail salons or just nails in general, only shellac and gel nails go under a UV light. The light has no effect on regular polish. So even after 30 minutes of just sitting there, my polish was still not dry and smudged A LOT! He even took my hand and checked it and nodded, then walked away. I was shocked honestly how little this guy knew about nails.I am going to have to reshape them and repaint them. Read Less

This morning was my very first time here....so AWESOME! A nice tech did my nails (gel manicure) and she was friendly, gentle on my cuticles (especially since they're always dry), and she did a great job! I wish I knew the lady's name that did my pedicure....she was equally great and I had a fantastic experience today! I will be back....thank you for your excellent service! Read Less

I had the most spectacular special pedicure yesterday with massage chairs and fabulous mani with the nicest manicurist and the most incredible nail color choices you have ever seen in one place! i love the special feeling of this place. I highly recommend. Very very relaxed. Read Less

The staff here is so attentive to your needs! I have been here twice, and would come here every time to get my pink & whites and refills if it were closer to my house. The first time I came, they asked me lots of questions about what I wanted, gave me a glass of white wine, and continuously asked me if I liked what I was seeing, and how I wanted things. I was most impressed by what happened the second time I came by. It was about 3 weeks later, I was getting my nails refilled, and was so surprised when they remembered me! It really made me feel like such a valued customer, and this was only after stopping by once! Overall great place, nice atmosphere, nice people, and most importantly you leave with great nails! Read Less

I took my mom in for mother's day and treated each of us to get our nails done. We got a pedicure and shellac manicure.  I had never visited this nail salon before, but after seeing the google reviews, I thought it would be a great nail salon to try out.  I also visited their website before going and noticed they had a coupon on their website that said if you spent $50 or more on any services, that you would receive 10% off your order.  More reason to go, right?  Wrong.  When I got there, I immediately mentioned the coupon on their website so I wouldn't forget.  However, after I mentioned it, a male employee kept saying no and said that coupon wasn't valid and that they wouldn't honor it.  The coupon is on their website and it has no expiration date, and the fact that they wouldn't honor this coupon was unprofessional as it was, and currently is, listed on their website.  A male employee (I think he is the only male that works there.  He has tattoos on his arm and chest from what I saw) was chosen to do my nails.  He was very unfocused with his work.  He didn't communicate with me  well about what I wanted and if I liked what he had done.  He was rushing to get my nails done, and did not spend quality time on my nails.  He soaked my feet in the water, and before I knew it, he was attempting to paint my nails without even cleaning under my nails, cutting or filing my nails.  I had to tell him that my toenails still needed to be cut to match the length of my other toenails. It was difficult for him to understand what I wanted, but eventually he understood and trimmed my nails. When we moved on to doing my manicure, he rushed through it and again did not clean under my nails.  He pushed back my cuticles and hardly trimmed them, so now, two days later, my shellac manicure is now starting to chip because the cuticle is under the nail polish.  Once he was finished with my manicure, he put away the nail polish without even asking me if I was satisfied.  I had to tell him that there were spots he missed and didn't paint. He obviously did not spend the time that was needed to make sure the work he was doing was of quality.  He did not spend the quality time I hoped he would.  The services provided did not meet my expectations, for having spent over $120 on the services.  I called today (Tuesday, May 12th) and told a female employee of the problems I had experienced.  The female employee told me to come in and said that they would fix my nails.  She just told me to call ahead so that she could make sure she could fit me in to redo my nails.  I called at about 5:00 PM, and said that I would be in at about 5:30, and she said okay.  When I got there, she told me I could pick out a new color if I wanted to.  As I was looking at colors, the male employee that initially did my nails came up to me, and without even looking at my nails, told me that they wouldn't fix them.  He went on to say that there was no problem with the work that he did.  I live on the east side of Madison, and this location is on the far west side of Madison.  Traveling there to get my nails fixed wasn't cheap, which is why I made sure ahead of time and before I headed over there that they would fix my nails. It was frustrating and very unprofessional when the male employee refused to fix, or let someone else fix, what he had done wrong. I would highly recommend going to another nail salon.  This nail salon is not worth the hassle!P.S. I found out the guy's name who did my manicure/pedicure.  His name is Heath Nguyen.  I also found out that he owns the place, and he is the manager.  The lady that told me to come in so she could fix the mistakes was his wife, Haoihoa Le. I was very surprised when I found out that he was the manager.  You would think that the manager/owner would actually try to make their customers happy! It goes to show that they don't care about their customers, or their company. Read Less

I have been coming to Chic Nails since I was 14 years old, I am now 25! Everyone is always so nice and accommodating! Lee is the most awesome lady and has the nicest husband and family! Thanks for being there when I have a nail crisis even when I am being a pain in the butt about my nails! Read Less

Not impressed. I have been here a few times just to see if maybe it was the person I had. I would not recommend this place. The pedi was not impressive at all. I felt rushed and the quality was poor. I also feel it is not as clean as a nail place should be. Disappointed. Read Less

I'm definitely a fan. I've had a hell of a time finding a good manicure place in Madison. In Chicago, they were on every block, affordable and meticulous. I'm guessing the competition isn't as great here - so when I went to my first couple of places I was appalled at what I got for nearly twice the price of a Chicago pedicure. The girl that did my toes was thougthful and polite. She asked me if I had any sensitive or achey parts on my feet that could be hurt by the scrub and the work she would be doing. Loved that!  My feet - which can be a tough nut to crack especially in the summer - left that place baby soft, no callouses waiting to be buffed, my toenails were perfectly painted and I think it was $30. She talked enough to be polite and engaging, but didn't gab the whole time and allowed me to enjoy the massage chairs in silence :). I'm going back for my second pedi there tomorrow and will continue to go here. Read Less

I took a friend to Chic Nails to get manicures for her birthday, and she had just gotten there when I arrived. She told me the staff had recommende this special type of nail polish that was supposed to last longer, although they had fewer color choices. I figured, it was her birthday, we could do what she wanted, so I agreed.The manicure itself was nice enough. The atmosphere was not exactly spa-quality, but it was a nice place to sit and chat. The manicurist was very efficient. However, he did not massage my hands at all or put any lotion on my hands, which is what I remember happening the few other times I've gotten a manicure.When we got to the checkout, each manicure ended up being ten dollars more expensive than I had thought--their special nail polish included an increase in price, which I was not informed of. But their ads said the nail polish should last 2-3 weeks, so I figured if it actually lasted that long, it would be worth it.It didn't last that long. To be fair, that's partially my fault. I tend to pick at my nail polish when it starts showing the least sign of wear--but it was already starting to peel up around the edges. So since I ruined two of my nails, I figured I'd take the rest of the polish off. It wouldn't come off with my normal, acetone-based nail polish. I tried soaking my nails for five minutes. It still wouldn't come off.I ended up peeling off the nail polish one nail at a time, and underneath was a white, sticky mess which wouldn't come off, either. I ended up having to paint normal nail polish on top of it just so my nails didn't look hideous at work the next day.After speaking with my friend, they apparently told her that normal nail polish would not take the special brand off, but they never told me. I guess they assumed she would pass the information on. After doing some research, it turns out what they did wasn't just a special nail polish--they pretty much shilaqued my nails.To be fair, they might have told my friend this before I arrived, but they did not make it very clear since she misunderstood. Still, I was not very happy with their lack of communication. If you want a simple, inexpensive manicure, this place is fine, but caveat emptor: make sure you know what you're getting when you go. Read Less

This was the worst pedi I have ever had and I get monthly pedi's.  The only reason I went here and not my usual place was because my friends boss said this place was great.   The pedi took about 30 minutes total.  About 2 minute soak, no massage, the massage chairs are crappy and the guy actually cut my toe with something.  They didn't even put the thing to separate your toes on!!!  My polish job looks good, I asked for a design on my big toe and it looks aweful.  I do not recommend this place.  Plus, they had their screaming children running around...that was very relaxing.  Do not go here. Read Less