Had my nails done there, I pointed to a picture on the wall and said that was what I wanted. They were rounded, very natural looking nails. That is not at all what I got. I got very squared nails that... Read More
Had my nails done there, I pointed to a picture on the wall and said that was what I wanted. They were rounded, very natural looking nails. That is not at all what I got. I got very squared nails that are way wider on the bottom then the top. They were not pretty. But the girl was super nice, and I think she was new. Plus I got to spend some time with my teenager which doesn't happen often. So I didn't say anything. But then when i got home later and took a shower my hair got stuck in the nails, kinda like when it is time for a full in. So I called and explained, they told me to come in and some one would fix it. So I did. I assume the girl who "fixed" them was a manager or owner. She was asking questions that hinted so. So first she is snippy because she doesn't see any separation or any reason why my hair was stuck. So I nicely said "I don't know why, all I know is it pulled me hair". I also explained the shape was not what I asked for and showed her the same picture of the ROUNDED nails. So she says that she is going to smooth out the nails to make sure. Ok, fine. So she files them, I'm watching her file the sides and I'm thinking to myself "that's not round". But I don't say anything. She sends me to wash my hands and I literally stab myself with these freaking nails. So I tell her this and ask her to round them (again pointed at the picture) she does my pinky nail and snaps "like that? ". BINGO, it's perfect! I said "yes please, that's exactly what I wanted". So she moves on to the rest, I stopped watching thinking we were on the same page, we weren't even in the same book. The rest are still squared, still pointed and still more narrow on the top. And don't even ask about the completely terrible polish jobs....BOTH TIMES. I cant even go some where else to have them fixed, I will have to have them completely redone. And my daughter's weren't what she asked for either, hers were not as bad, bit they weren't very good either. $65 dollars, 3 hours and two trips to them....lesson learned! They suck and they're super crabby. Read Less