Took a while before they started our pedicures, but hey had us seated and feet in the water almost immediately. They were friendly and there was a very relaxing atmosphere. They did an amazing job on both manicure and pedicure and took time to give a quick message of the arms and hands, and feet and legs. They did a great polish job and had the best service I have seen. Read Less

Honestly I’ve probably never experienced the worst customer service until I walked in. I usually never even give bad reviews to places because i just never do. It was my first time going to Sparkle Nails because a friend had recommended it to me, and let me you assure you i will never go back. They were so rude! When I first walked in the lady at the desk asked me “what I wanted” I told her I needed a fill and she told me to sit down and didn’t even talk to me or this other l...ady sitting next to me the entire time. The two nail techs talked in their language and didn’t even tell the lady sitting next to me when he was done. He just got up and left her sitting there. Left her nails looking terrible, poor thing paid 50 dollars. The lady told me it was going to be 40 and charged me 50???? WTF! I never complain like this but it was terrible service. Thank god Steven who finished my nails for me because my lady wasn’t comfortable doing a coffin shape on my nails??? UM YOURE A NAIL TECH???? Steven was super nice and actually made conversation with me and was very helpful and apologized. Thank you Steven for doing your job!!!!! You did an amazing job, wish you worked somewhere else so I could go to you more often! See More Read Less

So I got gel nails here and at first my impression was that it was a cute place and everything's great. After nails were done I had a ton on bubbles in nails but I just thought whatever and went with it. In 3 every single nail peeled off. I was upset but I thought stuff happens so I went in to get my nails redone, lady who did my nails her name was Lena was really rude, she pulled my fingers like crazy, sloppily cut my nails at one point even cut my skin so my finger started bleeding, she massed up so many times and had to keep fixing my nails because she was rushing it like crazy, she missed some steps, she didn't fix my cuticles like usual, what made me most mad was how rude she was and she blamed my nails peeling off on me, also everytime I mentioned that nails peeled off every person in there would say it's my fault when they didn't know what I did or didn't do with them and I obviously was extra careful with them. After getting my nails done sloppily for the second time I was extra careful with my nails but they still peeled off after 4 days. I came in and asked for a refund because I wasn't about to waste 30 bucks on some screwed up nails that peeled in a couple of days but they don't do refunds. I asked for an explanation of any type and the front desk girl said her boss will call me in a day or two, which never happened. Now I basically gave up and I'm never going back there again. Also my friend who told me about that place and went with me the first time said that some time ago she got gel nails there too and it peeled off after a couple days as well, she didn't do anything about it though because she flew to another state right as they peeled off. Overall rude service and bad quality gel nails. It's been about 2 weeks since the second time that my nails peeled off and my nails are still recovering they were badly damaged and very flimsy after gel came off. Read Less

This is a wonderful place. Clean, well managed, and comfortable! I love the people there and everyone is always so happy and talkative and gracious. They are all so sweet and go above and beyond to be sure everything is perfect to your liking. I won’t ever go anywhere else! They have a regular customer from me! I highly recommend. Read Less

Were placed in chairs, then had to wait almost 15 minutes before they ran moms water, asked if it was the correct temp, or before someone finally got her staff member. Then another 10 before anyone started on my moms nails, because he left again. The nails were not filed, they were crooked, my mother never got a top coat, they didn't leave the towels on except for like 20 seconds, and then we were taken out of the chairs, gestured toward the dryers, with no explanation for how to work them. No conversation in English, no thank you for our business. 1/2 of my moms toe was mid shapen/ not correctly painted! Won't go back. Awful. Read Less

I've been here several times over the last 5 years. I first came on a date from my 2 daughters. Ever since, I like getting pedicures whenever my daughter's visit from college! Don't tell them, I've even got a pedi without them a time or 2! I've only called ahead once, normally I just show up and don't have to wait more than 10 minutes, if at all! Will be back for sure! Read Less

We were seated quickly, the employees were helpful and friendly. Myself and two of my daughters all got pedicures, shellac manicures, and myself and one of my daughters got a brow wax. Imagine my surprise when I went to pay and they charged me $1 PER SERVICE to pay with my debit card. On a bill over $200 they charged me $8 to run my card. As if that wasn't bad enough, our polish was chipping within two days. I'll never go back. Read Less

Cannot go back in there. Have gone for months. Last time I went in they started yelling at each other from the front to the back in Asian. I felt like they were arguing over who had to do my nails. This went on for the next few customers that came in as well. I thought this was supposed to be a quiet relaxing experience! Can't relax for swatting at flies. Front window and glass are so dirty. Never cleaned! Read Less

Walked in for a french shallac. Barely any wait (week day). Lady who did my nails was nice and did a great job! I will definitely come back next time I want my nails done. As another review mentioned about no conversation - she didn't talk with me much but I didn't mind since I'm not big with having a conversation during a service as such with a stranger. Read Less

This was my first visit to this nail salon and a recommendation from another salon whose manicurist was on vacation. I called ahead to make an appointment and when I got there at the prescribed time I still had to wait 20 minutes.  I understand that it was a busy day, but then don't accept reservations if you're still going to still make clients wait.  I started off with one nail technician who left midway to take a reservation (hmmmm...I guess they didn't have to wait??). The technician I ended up with was not very experienced as they left as much gel polish on my skin (sides and under the tip) as they did the nail bed...which IMO makes the polish more susceptible to peeling and not lasting very long...besides looking like a child applied the polish.  Also, when I asked them to fix a nail that had a large bump on the end they made it seem like it was no big deal and refused.  When they finally conceded I declined as at that point I just wanted to get out of there to never return.  Also, the same technician spent the whole time talking to their nearby colleague (and this was even before the incident when I asked for the nail to be repaired).  Overall, not a very spa-like or relaxing manicure and definitely sub-quality craftsmanship on applying polish.  I'd steer away from this place.  Spend your $$ elsewhere. Read Less

First time I came in it was a good pedicure and basic 20 something price .Second time I came in was a 41.00 pedicure that was so crappy and spent less time than the less priced pedicure still giving big tip .I go to pay and girl shorted me 5$ in change but I brought it to her attention immediately never putting any money away at desk ... after awhile she gave it to me but looking like I'm the one cheating her . I guess the girl at the front counter wanted a tip too ! Won't be back Read Less

I have been going to Sparkle Nails since they opened. At first, I was very happy with the service and the way my nails looked. Here lately though, not so much. I ask if they can do a certain nail art and they say sure we can. Turns out they can't. Today she got almost halfway into a fairly simple design, decided she couldn't do it, quit and walked away. Said she was too busy after I had waited for her because the girl who had done my pedi didn't do nail art. This wasn't the ...first time I had asked for nail art that they said they could do but turns out they couldn't. Another time I told the guy who was doing my pedi to cut my nails straight across and he didn't. He then proceeded to cut one toe pretty bad so much so that it bled for a while. I ended up with sore toes on both feet for two weeks because of the way he cut my nails. It is time to find a new place to get a pedicure. See More Read Less

I have been to Sparkle Nails a couple of times and liked it. I've had some bad experiences at other nails salons so when I liked Sparkles I decided to stay put. Today I went and got a pedicure and manicure after a rough week. Judy did my pedicure and she is SO AMAZING. She was so sweet and tentative. She made sure I was comfortable with every step of my pedicure. She took her time and put care into everything. I will be back to see Miss Judy. I won't trust my feet to anyone else from now on!!!! Read Less

This has got to be one of the nicest nail spas I've visited in Vancouver, Washington. The service is outstanding and the nail techs are so skilled. I got a beautiful glitter shellac and I am obsessed! My sister-in-law's also got shellac mani and we all love our pretty nails! The shellac looks perfect; thank you Lee Nails!! We will be back!! Read Less

I'm only giving 1 star because they do an average job (just as good as anyone else) but the ASK and expect a tip. It is extremely rude and unprofessional to ask for a tip from customers. They are expensive and before I can even figure out how much I want to leave they are asking for a tip. I won't come back here. I spent $140 on services for myself and 2 kids, I left $15 and they asked me if I wanted to leave a tip for the person that painted my 3 year olds nails and i said well can't you split the $15 I gave you and she rudely said "ok". Also, when I arrived I asked the girl at the front desk for a menu to see what type of pedicure I wanted and she said "we just ran out". So I said well then I do I know what I want then? And she said I can ask when I sit down. That pissed me off because I know she could have found one if she were willing to look. Of course when I sat down there were 2 there and I had to quickly choose because the lady was waiting for me to let her know. Why couldn't the front desk receptionist go grab one so I could be prepared? She was lazy and seemed like she didn't know how to do her job.This is just an unprofessional business as far as I'm concerned and I'm shocked they are as busy as they are. There are places who do a good job and don't "request" a tip. Word of advice to this company: put a sign out on your front desk and ask people to let you know in advance if they WANT to leave a tip. Then you don't have to make customers feel awkward or uncomfortable. What pisses me off is I left $15 cash and they still had the nerve to ask for more. Unbelievable... Read Less

I just left the Sparkle nail salon and had the WORST experience. First the guy doing my nails started ripping my nails off... which if anyone has tried to do that before you know how painful this is. So I said ow at one point and asked him if they could soak them off and he said no because ripping them off was faster. The I said well I could've ripped them off at home and saved the $5 you're going to charge me for this. Then he does my nails wrong. Then puts the wrong color on. Then my nails are crooked. Then has the audacity to charge me extra for ripping my nails off. I told them I wasn't going to pay for that and they said that he was the owner and that he said I had to. This is the worst I have ever been treated at a nail solon ever. I will never return and I made sure they knew it too. Read Less

Walked in to this place with my sister Trish and two gals came to take care of us.  Their names are Mary and Lisa.  They didn't treat us like just another opportunity for a commission.  We were greeted.  They asked for our names.  We were treated like family.  I love this place because of these two gals.  The level of customer service offered by Mary and Lisa is non-comparable to any other nail salon I've visited before.  Might I add, I'm only here for vacation.  Thank goodness I'm here for another 2 months.  I definitely plan on squeezing in at least two more visits to Lee's Nail Salon.  Love the service!! Read Less

From a cleanliness and ambiance perspective this place gets five stars. It's very spa like inside which made it easy to relax and unwind. Just what I needed after a long week.However $120 (including tip) for two pedicures seems steep to me for what we got. There are three different pedicures on the menu and as I was looking them over the technician told me no, just turn the menu over and pick what scent I wanted. So I did. Little did I know that the scents on the back of the menu were for the organic pedicure. So next thing I know it's leg masks, hot wax, and hot stone massage. I'm willing to pay for those things, but not when I'm tricked into them.So why two stars? I would've let the experience slide, but overall it was a crappy pedicure. I've had much better and paid half the amount. There's polish all over my toes and they're cut unevenly. Not to mention, the whole pedicure seemed rushed. The hot stone massage, for example, was under two minutes. And for the leg massage, she just kept using the same motion up and down, it didn't feel all that good.I'd probably give this place one more try, but not anytime soon. Read Less

After a disappointing mani at another salon last week, I knew I should have tried Lee Nails initially. I was a walk-in at 10:00 and did not have to wait. Michelle did a shellac french and I couldn't be happier.  The salon is beautiful and clean, and the techs were professional. Michelle offered a pedi and wax.  I declined on the pedi but took her up on waxing my brows.  Pretty impressive, especially my nails, when my husband noticed my new mani from Michelle compared to last week's poor result. Read Less

This place is clean and professional. I believe the tech I had was named Joan and she did an exceptional job. I got a pedicure, which I don't do often, and when I tried to stand up I messed up the little toe. She immediately fixed it for me. I will definitely be going back. Read Less

One of the best looking nails places I've ever been too, not only that but the staff is very friendly and inviting. The spa is super clean and very well put together. When I called I didn't have to make an appointment and they saw me right when I got there.. they are well staffed and have a large space so I'm assuming there's rarely a wait since I went on a Saturday afternoon. I got an awesome pedicure and had a list of choices ranging from lavender to green tea to eucalyptus and you pick whatever one you want depending on if you need to de stress or soften and moisturize or detox. My nail tech did a fabulous job and took her time, my feet looked and felt amazing! I'll definitely be back. Read Less

I had an organic pedicure and a deluxe manicure. The pedi was top-notch - a lovely exfoliating scrub, extended leg and foot massage, and well-applied polish. The mani left a little to be desired, especially w/r/t cuticle maintenance - I see a few bits and pieces that were missed - and use of time - it felt a little rushed, probably because the salon was getting quite busy and I had been a walk-in. The polish job is great, though, and my esthetician (Judy, I think her name was?) was very mindful of both my fingers and toes when helping me to the dryer and getting me set to go. She even helped me put back on my shoes and socks, which is quite a feat, since I have 20-eye Doc Martens... earned a hefty tip for that alone, as far as I'm concerned. If I'm back in Vancouver and needing a mani/pedi, I will definitely visit Lee again. Read Less

Mina took care of my mani-pedi and did a great job! I was a little skeptical but pleasantly surprised. I will go back and specifically ask for Mina. Sweet gal who took her time and never rushed, even though the place was pretty darn busy. Read Less

I am giving them a 1 because we had an appt at 5 pm and we were rushed the entire time. This was the fastest and sloppiest mani pedi ever I've ever had. Upon inspection of my fingers and toes while they were drying, they were missing polish along edges and polish was on my fingers and toes and it was overall very sloppy. I showed them the job and got the agreement it was sloppy. Finally, the manager who couldn't be bothered to help at the initial complaint came over and we told her we couldn't stay there another hour and were rushed and she was argumentative. We asked for the money back and she said no because she was offering to repaint, but we didn't have more time wait. She said I had gotten most of the job done so she would refund the nail polish price of $10 in a gift certificate. I said I wanted cash back because we had both been going there for two years and would never be back. She didn't care. She would rather have a sloppy assembly line of lots of people vs satisfied customers. I asked for the polish price refund plus my tip in cash, she gave me $15 back and I told her I gave an $8 tip and she then gave me the $3 extra. Terrible customer service and overworked employees! Won't be going back again! Read Less

Very tricky employees. I asked for a mani/pedi for my daughter and I. As the pedi was progressing I noticed the tech was using fancy scrubs etc. when I asked if it was included she said yes. Then the hot stones came out...now I'm suspicious it's a deluxe and not a regular pedi...double the cost. Again I asked and she said they've been doing them for 3 years. When I was paying I questioned the receptionist and manager and their answer was she misunderstood because everyone gets the deluxe...whaaat?!? It's almost double the cost, shouldn't you make sure the client is aware of that?!? Plus it was very rushed, we could barely pick out a color. Terrible job on my nails. The manager had to double check because my girl was new and didn't cover my whole toe nail w/polish. Never again! They play dumb because of their language but it's all an act. Read Less

First time there: Pros- they did my nails exactly the way I asked (thin and square). I got a fill with gel polish. They charged me exactly what they said they would when I arrived ($32) which was nice since the last place I went to 3 times had surprise charges added on after service, more than once (up to $10!!!) They seated me quickly. I was in and out in an hour. Cons- not very personal. I felt like I was at a "nail factory". Very large space, all techs dressed in the same scrubs, and no conversation. (I know this does not effect the outcome of the product, but decided to mention it since it is important to some people.) Overall, the pros outweigh the cons definitely. I'm not spending my money for conversation, I'm spending my money for a quality finished product, and that is what I got. I will go back. Read Less

The best nail spa in Clark County hands and feet down! Beautiful space and great service. The VIP area for parties etc is a really nice touch. They are great for a quick walk in because they are large enough and always well staffed to handle them. The equipment is always very clean and in great condition.Read Less

I've been getting my nails and pedicures done since this place opened- I especially love Judy doing my pedicures she is very attentive and always does a great job. The only thing is sometimes they are really rushed and the service lacks at that point. But all in all I enjoy going to Sparkle Nails Read Less

Tina is my favorite gal but I couldn't queez in when I wanted one day! I saw a gal named Julia and she did a poor/rush job which made me sad as I hadn't had a pedicure in awhile. She also was on her phone when I was trying to pay. Read Less

Best pedicure! Mary did a great job. I think this is the first one I ever had that didn't hurt and she even went back a second time at the end to double check that she got everything out. The place is very clean and quiet and everyone was really nice. They were able to see me on pretty short notice. Thank you.Dr. Sarah Hyre, DCHyre ChiropracticVancouver, Wahyrechiropractic.com Read Less

Came here with my bridal party. I had a pretty good experience, but 3 out of my 4 bridesmaids said they were cut by their technicians. Either by filing down their nails too far or with nail clippers. The lady that did my nails was very patient and kind though and did a great job. Read Less

I will never go back.  Went in and got a solar fill, and paid extra for the french in the shellac, which was not done well at all.  Went back in to have them fix it and had not just the manager, but numerous nail techs surrounding me at the front desk insisting my nails were fine.  When they finally agreed to redo the job, he rushed through it, and had the worst attitude while he spoke with other techs.  (in a language i could not understand, but the tone, body language, and eyes glancing over at me gave away the fact that they were speaking of me)  He also didn't do a second top coat, and didn't not wipe the nails when done.  A couple days later the shellac starting cracking.  Worst service and quality i have ever had, and not gonna even other attempted a second run at getting them fixed.  I just wont go back. Read Less

I had a pedicure done here while I was in town visiting. This is my second time visiting this salon. I was very impressed and satisfied with my pedicure! I was more excited with the atmosphere my second time visiting! Read Less

DON'T WASTE YOUR MONEY OR TIMEWent In for 2 full set this Saturday 7/9/16 @ 1pmI will say that the person that did my friends nails was the manager on shift for Saturday.  She sat behind me and I could hear everything she said to my friend.  She was talking about other clients that called and complained, and she rushed my friend through.   Here's my experience below for my service.1. Wanted to treat my best friend to a nice place to have a full-set put on.  Did some yelp research and based off the reviews I thought "sure I'll drive to the other side of town to try this place".  Was looking for calm, serene, environment.  NOT THIS PLACE.2. Upon arriving through the doors of the salon, I was taken back and the first thought that came to mind was "Sweat Factory".  I was not expecting it to be service so many customers, we are talking 30 nail tables, and like 30 pedicure chairs.  I felt very uncomfortable the moment I sat down.  3.  I wasn't looking to make a new friend but I was hoping to meet a technician that would become my nail gal or guy.  My female technician, I don't even know her name because all she said to me was "you want full-set, sit here",  after trying to sell me all their extra services, gel, cuticle service, color tips, etc. and me politely declining explaining that I intend to change nail colors once to twice a week and I want to be able to just take off the polish and repaint without issues.  That was the end of communication, I tried to make small talk because staring at  a person for that length of time is awkward without conversation.  She just ignored me. I felt so awkward and uncomfortable. - I left with Glue all over fingers- She cut my cuticle with the sander- my polish did not look professional it had tons of streak flaws- my nails were not even - low quality work and RUSHED! I would have spoke up but after already asking her if I could have the file to fix a couple spots she got attitude and said she'd fix so I showed her.  After that I just wanted out of there.  4. Both my friend and I noticed the unprofessionalism of the technicians and the manager (who was doing my friends nails) when you chuckle over the tips your clients leave for you and in your primary language talk about the choices the client is making to purchase its bad business.  I've never felt so uncomfortable having a spa service in my life.  5. Last thing to throw me over the edge was as my nails were drying she took my credit card (which I had my friend dig out of my wallet, my nails were wet) and rang us up. As my hands are in the hand dryer she demanded I signed," I said I will when nails are dry" she said "you sign" that's when I finally had enough and I looked at her and said "leave it there I will when my nails are dry" in my firm tone.  She huffed put her dollar amount and initials at the top and stormed off.  When I was finally confident my nails were dried I began to sign the receipt, she magically appeared watching as I did the tip, guess what crappy service, deserves no tip, a TIP IS A THANK YOU FOR GOING ABOVE AND BEYOND YOUR LINE OF SERVICE. NONE OF WHICH I RECIEVED AT THIS SALON, because my friend did receive "Semi OK service" I did leave a total $5 tip for the $75 dollars spent.  I felt pressure to leave something in which case I normally would NOT have for the lack of service received, she didn't even do her job WELL.I will also state that Have NO issues tipping very well 20% and up for services if the service exceeded my expectations. **We really hoped we'd enjoy this place and find some great service instead it was uncomfortable and unprofessional, and was just rushed through.   A spa means relaxing environment You WILL NOT FIND THAT HERE!!!!** Read Less