**DO NOT PURCHASE THE VOUCHER** I purchased the voucher listed through Yelp. I came in for a pedicure and a shellac manicure. The pedicure felt rushed. It lasted less than 20 minutes and felt so rushed. The shellac manicure isn't even real shellac.. the polish they used was so thin and sheer. I was clearly dissatisfied with the outcome of the application of the polish as well. There's clumping and the polish is on my skin... this photo was taken hours after the manicure was done. There's already chipping! Went up to the register to pay and showed the voucher. The lady said that it wasn't valid. I showed her that it was clearly for Venus Nails. And she kept saying it wasn't for their salon. We were CLEARLY at Venus Nails so I'm not sure why she kept denying that. So I had to pay full price for pedis and a mani that were NOT worth the money. She could've at least discounted it or something. If you want to run a business and serve in the customer service industry, then do a good job at it. Terrible customer service. Read Less

I was last minute looking for a nail salon for a full set and pedicure before my engagement party. I called around and most places were backed up busy. I called to Venus Nails and she was very friendly and said they had time. When I got there, I was skeptical because there was only one other person in there beside me and usually Saturday afternoons at nail salons are packed. Just ask the several I called before Venus Nails. She got started on my full set right away and it turned out beautifully. She took the time to make sure everything was perfect and there were no flaws. The pedicure was probably the best pedicure I've ever had. She didn't rush through it and I actually felt relaxed! I will definitely be returning to Venus. Read Less

This was the best spa pedicure I have had hands down! I want to say that their customer service is amazing. Also, if you have a little one they are good with kids too. My daughter is 7 and they did an amazing job making her feel comfortable, and they gave her a great quality pedicure! I highly recommend this nail salon. Read Less

This place is good i was just there but the waiting was bs i was there from 2:45 -4:52 bs really they tell you the be right there but then more people came in and they got the othere people then make someone wait for so long and i had 4 year son with me Read Less

I had such a wonderful experience at Venus nails. Brenda took excellent care of me and my nails. She customized my nail design and gave me the best service I've ever received. Will definitely come back!! Read Less

2 stars not for the quality of work (which was good for the few times I went in), but the issues I had with the lady telling me I needed to come in earlier when I was already there 2 hours before closing. The first time I had the issue I came in an hour before closing. She told she was trying to leave early and to come in earlier next time. I had no problem with that and next time I came in two hours before closing. She was finishing up a pedicure and no one else was in the salon. She told me she wanted to leave early again and she couldn't see me. She looked at my nails and told me they could wait which I thought was a little rude. Regardless they need to either adjust their hours or stop trying to leave early. They won't be getting my business again. Read Less

Went in as a walk-in. My first impression was the absolute stench of acetone that nearly knocked me back out the door. I'm not new to nail salons and I realize that there is always an odor of product, but no joke, this was like a WALL of solid cancer air. I almost couldn't breathe. Seriously, please invest in adequate ventilation. You're probably killing your employees. I had a headache after the first 20 minutes. I'm not really sure why I stayed after that, but I think it had something to do with the positive reviews I read about this salon. It started out alright with the standard foot-bath and a bit of a wait while previous customers were taken care of. In the meantime, the staff were all very friendly and I have zero complaints about them. The lady that came by to do my pedicure was a little rough and didn't pay attention with the buffer. While working on the underside of my foot, she managed to scrape my ankle-bone twice as she came around the corner, eventually causing it to bleed. The buffer was not new either, but had clearly been used before. Seems kind of unsanitary, especially if my ankle is being scraped bloody with it. She also scraped up my right toe. It's been red for 4 days and my ankle still has a small scab. Super attractive. Moving on, she applied exfoliant to my legs and just kind of wiped over it a couple of times, not even getting total surface area, or truly "exfoliating". The whole process seemed sloppy and fast. I think she thought I wasn't paying attention because I was reading while she worked. Lady, I can definitely still feel what you're doing... Lastly she kept messing up when painting my nails, and continuously scraped the excess off with her nails. I don't mean 2 or 3 times. I mean like 15. It got to be pretty painful after a while. The nail polish took an hour and a half to dry (the whole drive home plus an hour) and then began to chip off the following day (1 entire nail worth of polish just FELL off the next morning). I went to pay and despite all this left a $5 tip on a $20 charge. She looked at it, turned around and snapped something at one of the employees behind her, holding out the receipt. I don't know what she said because no one spoke a word of English the whole time I was in there, and I won't make any claims on it, but for future reference, if you snatch up a customer's receipt, look at it, then immediately turn around and say something in a really hostile tone while holding out the receipt to another employee, it tends to have a negative impression. $5 was still a 25% tip. I cannot recommend this salon.Read Less

I am hyper critical of business in Tacoma because I've always found customer service to be sub par in nearly all establishments whether it was fine dining or good'ol Safeway. In a scurry on Monday I wanted to get my mani pedi done after work, luckily these guys were open late enough for me to get it done. When I had walked in there was two people ahead of me finishing up. I was warmly greeted by BOTH women and after explaining what I wanted I was instructed to pick a color. I showed one of the women what I wanted (picture On my phone from Pinterest post of glitter ombré natural nails), she said they could with confidence. Not too long after was I seated in a chair with feet soaking in hot water and the other girl working on my toes. The chairs are nice. The massage features even the remote seems new and cleaned.  The only reason I wouldn't give this a full five stars was caused they reused items that were suppose to be brand new like nails boards pumice stones and such... But besides that they were gentle, kind and weren't pushy or in a rush at all even though I was now their only customer and passed their closing time. I got a full massage on both my hands feet and calves, even a hot stone massage to boot. They stopped to ask me if every nail was to my liking before moving on and at the end helped me to my drying station where there was a heated fan or me to dry my nails at. This part was my favorite because many places only use a fan which is fine except nail polish dries better in heat or hotter temperatures and quickly as well so this was a good finishing touch. I would highly recommend them and if I had to get nails in Tacoma they will be my first choice. Read Less

Really nice and friendly. Got a fill on my acrylics and they look better than before! A few of my nails were a bit uneven but they were shaped to a look the same and even. I appreciate that they informed me to just get them refilled rather than getting complete new ones and helped me save my time and money. My new got to nail salon! Read Less

New to the area and decided to try this place, to get my eye brows done, since its close to my house. I went in soon after it opened and was helped immediately.  They very polite and kind when I was there. The lady who did my brows was quick and did an excellent job. Will definitely be going there again. Read Less

Good service and very polite ladies BUT the $50 for $75 is not something they honor. The lady said she never posted it nor asked YELP to do that. I mentioned she might want to email them to get if taken off as I came in to use it. She didn't seem interested. That doesn't sound like good business to allow your customers to be mislead. Read Less

They're okay. Good pedi but the fill I got here was regretful. I ended up going to my normal place and getting them taken off and redone. They didn't do the shape I wanted at all, filed them in too much, left areas lifted and just didn't look good. Hopefully they'll get better. Read Less

They advertise that they do shellac and they do not.  This is turning into a theme with salons which I strongly dislike because I want shellac and not gel (yes, they are different).  But my nails desperately needed to be done and this was down the street so I figured if they didn't actually do shellac it was better to have gel than nothing.  I walked in and was able to sit down immediately; it was clean and the girl that greeted me (I can't spell her name I'm sure, but it sounded like ga-tee) was very pleasant.She did a pretty good job, although she didn't do gel quite right; didn't seal the edge of the exposed nail and I ended up with a couple little bubbles that popped leaving tiny pinprick chips, but they're hardly noticeable I am still on the hunt for a nail place in the area that actually does shellac, but this is the most pleasant atmosphere I have found thus far and if the worst part is nearly invisible chips I would happily go here over any other place.  And it was only $30 for french tip gel, which is a very good price, and they didn't charge me for removing the previous gel polish. Read Less

I really really wanted to like this place! The reviews were great and they took me right away when I walked in. I showed them a picture of what I wanted...a gel or shellac pedicure to withstand the beaches of Hawaii. I chose my colors and they informed me that one of the colors changed colors. I was okay with that or at least I thought I was..I was later talked out of it but not given the option of another gel color. The older lady did a great job with all the callus removal, hot stone massage, paraffin wax dip, and everything...very meticulous. But then the lady who would be painting my nails came over with colors from the regular polish wall. One was not even close to the blue I wanted and I had to have them change it. The lighter color turned out to be more pink than a pearly white which bugs me so much. I told the older lady that no I wanted gel. She said, "oh, she'll do it." But then she started painting my nails with the lighter color. There was another girl getting her nails done with a bratty disrespectful teenager and so I didn't feel like being rude and was just too timid to speak up. There was also the language barrier. She did my nails and all I kept thinking was...this is not going to withstand my trip to Hawaii this week!! I wasn't satisfied with the final product and I felt like I wasted $35. The paint job she did wasn't even that good upon further inspection...the jewels aren't symmetrical and the sponging wasn't even done to the edge of my nail. I would get it redone somewhere else if I had the money. Read Less

So I am new this area and after lots of searching I found this place in Yelp with mix reviews but i decided to give it a try. I have mix feelings too just like the review.So i walk in there and the place was empty with just 1 soul in it (saturday afternoon) went there for a pedi and mani and i took my parents and they got a deluxe pedi. So the old lady that i got made me suffer this is the first time ever a pedi or mani hurt so bad, i had to reminded her to be gentle and not be so rough... She almost burned me with those hot bags they put in your feet... That was extremely hot!But in the end i wonr denied my pedi and mani look ok.They also charged me to removed the color. I never had that happened before, but o well. Read Less

I recently started going here... So far they are great... I went here on a week day so I had my baby with me and they were fast and helped with baby... Cant wait to try it on a weekend and to try a deluxe pedicure... I tried their regular pedicure and it was good to (better then most and not as expensuve) Read Less

I purchased a deal on here for my friend's birthday. I took off work, planned my whole day around this only to show up and find out this business is under new management and had no idea what yelp was let alone the deal I purchased. I tried to figure out how to get my money refunded for this deal so I could actually give my friend a birthday gift and as of yet I am still out $100 and do not have my nails done. I have never used yelp for deals and I will be very careful to do it again. Nothing like groupon. Buyer beware! Read Less

My daughter & I came here today because we've been looking for a great nail salon that also does freehand design. We both had fabulous pedicures with hot stone,  massage and sugar scrub. Neither of the girls rushed and took their time making sure our feet looked spectacular! I got a fill with a Seahawks design that I found on Pinterest and it turned out perfectly! Great job ladies, we're definitely coming back. Read Less

I was in a rush to get a full set of acrylic nails and a spa pedi before leaving for vacation the next day, and these gals graciously squeezed me in just before closing. The gal who did my nails worked so fast but didn't skimp on quality at all. My nails turned out great! I loved the extra flower the other gal painted on my toes too...perfect for a vacation in Vegas! I wish I could remember their new so I could recommend them. They did an amazing job and got everything done quickly without making me feel rushed. Super nice too! I'm definitely going back. :) Read Less

I've been on the hunt for a good nail place since I moved to Tacoma  few years ago. This is the third place I've tried and it's okay. It was quick, and moderately priced. I just wasn't that impressed with it. But, it's definitely on my list of places. Read Less

This place does the BEST pedicures! The owner is SUPER nice and very friendly! She takes GREAT care of her customers and really cares about how happy you are with your nails. The prices are good and combined with the excellent service, for me this is the best nail place in Tacoma. DEFINITELY recommend checking it out! :) Read Less