Horrible customer service! The technicians are slow and do not do a good job. The owner is very aggressive and does not stand behind their product or work. I've never been more dissatisfied with a service or treated so poorly. Go anywhere but here or the 2nd location. Read Less

Okay... So today was an experience with them. I went with my mother, niece, sister, and cousin to get ready for my sisters wedding. Wanted a mani pedi. Got in the chair and started and a health inspector walked in. I have never seen people to paranoid. Sneaking off into rooms, whispering things to eachother. The woman doing me pedicute was so focused on watched thw woman that i ended up getting the worst pedicure I've ever received. I have toe nails that arent fully painted and pointy because she didn't file some and wasnt paying full attention to what she was doing. Moved over to the chair for my pedicure. I asked her to glue the nails slightly further back because my nails grow fast. I asked 3 TIMES and she just looked at me like i was an idiot and wound up doing the exact opposite. She didn't listen to me when i asked to get them shorter because i have 2 babies and cant have them too long. She wouldnt stop watching the inspector long enough to pau attention and give me decent service. THEN Tell me WHY ANOTHER WOMAN TAPPED ON HER CUP OF BRUSHES AND INSTRUMENTS THAT SHE HAD IN HER HAND USING ON ME while talking in another language and the woman doing my nails immediately threw them all in the sanitizer machine. She was obviously using DIRTY utensils on my hands! I was mortified since i didnt see until after she finished. I DO NOT recommend this place. Its disgusting and they completely disrgard what you ask. I'll make the drive from home all the way to the far end of Tacoma to my usual place before i go here again. 👎👎👎👎 Read Less

I never write reviews, but this experience was just ridiculous. I brought my cousin here to get her nails repaired, not even 2 minutes in and they almost break her nail. Then they try to have her soak her hands in acetone. That's a no no. I would give this place no stars if I could. Don't waste your time or money here. Read Less

Probably not coming back here, not too friendly and the lady made my water cold and my sister's water burning hot for a pedicure. And my toes look like a 3 year old did them! The lady was also jerking my leg around. I will probably go home and erase them because it is that bad of a job. 2 stars because the chair was nice and I liked that they had a little kid pedicure seat. What a sad business Read Less

I have been going to the cirque location for over 5 years. All the girls there do a good job except for 1. After the 3rd time she did my nails i finally spoke up. My nails gel polish was shady and splotchy, with fuzzies visible through the light pink polish, worse uneven around my nail bed and worse at the top. She was nice enough to try and fix but it didn't make much of the difference. The next day i called the other location on 27th and Bridgeport where the owner Mimi works. The guy who answered the phone recommended i come by so they can see what i was talking about. When i stopped by in person he literally told me that i only need to fix 1 nail and my problem is the polish. Bullshit!! If your a certified manicured specialist, the polish should never be a problem. Sadly, poor service and customer service. My advice is if your nails are not what you expect it to be ask for your money back ASAP and take your business somewhere else. Read Less

found this place, loved it, referred it, came back to it , loved it, so came back to it, this time it was awful!!! I got my toes and fingers done. My pedicure didn't even last 15 minutes from start to finish...aa for my nails they make my hands look GROSS!!!!! Had to run out and have them redone somewhere else they where so bad. Read Less

Probably the worst experience I've had at a nail place. I came here with my fiancé and she was getting her nails done, I get mine trimmed up from time to time, so this isn't my first rodeo, nor is it hers. I sat down, the girl did a really bad job, the hand massage if you could even call it that was horrible and I wouldn't even call the literal 5 seconds it lasted, a massage.... There is still hang nails on my fingers and under my nails, my fiancé was shocked once the lady was done within 5 mins with what I just paid $15 for. I stood up front waiting to pay for 10 mins without anyone walking up. In addition the girl got up in the middle of helping me to go do someone's pedicure (which is semi normal) but then returned to finish mine up with the same gloves on she used to scrape the skin off someone's feet! That's absolutely disgusting!!!! I will not return here ever!!! Read Less

The first time I went in there, Sam did my nails. They were so perfect and she did them in a great time. The next time I went Jim did my nails. They where so crappy. He was rough, and made my cuticles bleed. The acrilic is so thick at the cuticles that within a week it looked like I did it myself. So I do not recommend Jim to do your nails. I am gonna try to go get them refiled. But to Sam 😀😀 thank you for your great job... Ashley Read Less

I will never go here again the three woman there are very very rude, they talk about there clients in there native language .I truly hope that no one  goes through the horrible experience I did at this bad nail shop horrible horrible place Read Less

I keep coming back here because of Sam. No offense to the rest of the ladies that work here, but Sam has always done the best job on my nails. She is so sweet and always makes my nails look flawless. Sometimes the wait is too long, but is worth it in the end. Read Less

I have been going to this place for years for all different types of services and they are amazing! The pedicures they offer are the best I have experienced! Their pedicures are only $25 and include citrus salt scrub, paraffin wax dip, hot rock/lotion massage, and last anywhere from 45 minutes to 1 hour. If you do try them out ask for Sam. She is so nice and pays very close attention to detail on every person she works on. I will never go anywhere else for pedicures!! Read Less

I agree with Kelly N.  Sam is wonderful! However, she is the only one that has ever done my manicure, and I'm sure the other ladies in the shop are as good as she is.   I can always get in immediately and love listening to the ladies talk to each other in their native language.  I'm not sure why anyone would be offended by that??  I would, and have, recommend this place to anyone.   I have been going to Gorgeous nails for many years and have always been happy with their service. Read Less

Let me start off with why I continue to come to a place that is so poorly reviewed. My nail tech, Sam, is amazing! She's very sweet and soft spoken. She is always thorough and makes my shellac french mani perfect every time. She also takes an hour for my pedi which is so relaxing due to the longer massage, hot stones and paraffin wax!Yes, the other ladies are not as friendly and always appear to be gossiping. Sometimes when you walk in they are just hanging out, eating or on the phone. Very unprofessional image. This nail salon is owner absentee so these ladies aren't under a watchful eye. Easier to slack. But if you ask for Sam, you're in good hands! Read Less

The way I was greeted here made me not feel welcomed at all. Workers that looked like customers cause they were hanging out on the couch with their iPads just starred at me as I walked in. They didn't say a word. I asked if they worked here, they said yes. I asked if they were open and they said yeah why wouldn't we be. I told them cause they were looking at me crazy and one of the ladies said "don't you think that's a crazy thing your asking if the OPEN sign is on".  The only reason I decided to go through with their waxing service was cause I was on lunch and it was 10$ to get brow and lip. RUDE WORKERS. Read Less

Love Ra's work! He has put my faith and trust back into a hair stylist. Walked in not knowing what I really wanted and walked out with a great cut. Now thanks to him I have walked out with fab colours!! Read Less

This place sucks! The women are very rude, and when your nail breaks within a day , they have the audacity to charge you...I have never had broken nails, but after going here a few times, they always break! Most decent places will fix for free...one nail repaired, polish change= 10.00....when a entire fill with polish is 15.00 makes NO sense! I won't be back Read Less

This place was horrible. From the moment I walked in the ladies were rude. Didn't even attempt to talk to me. The establishment itself was run down and most of the chairs were worn. The lady that I had cut my toe and didn't even apologize. Then did a horrible job painting gel on my nails that stuck to my fingers. When I asked her to fix them she snipped off a bit of the nail and said "you good". She could obviously tell I was upset with my service and nails then all she said was $40. This all happened while the four ladies working only chatted to each other in their native tongue and giggled. I will NEVER go back and recommend you don't go either. (I usually go to lotus nails on 67th street, they are amazing) Read Less

The ladies are blatantly rude!  No smiles..no greetings...angry look on their faces the entire time.  She only spoke whwn it was time for me to pay.  The atmosphere is very uncomfortable.  will not return. Read Less

I got a gel manicure here on Wednesday (three days ago) for 25$. The next day, my lavender purple nails started turning pale green in splotches. It wasn't too noticeable so I waited to see what would happen. Today, Saturday, most of my finger nails are solid green splotches. I was told the gel would last 2 weeks, and that they would fix chips within a week of appointment date. I went in to ask for it to be fixed. First I was told the nail polish I chose (number 52 on their gel chart, "alter ego" color name) turns colors. The sample nail was solid purple. I asked to see the bottle. Surprise: it had no mention of color changes. The manicurist said it wasn't her fault and that I had to pay 15$ for new color. I said it wasn't my fault either, that I wasn't told it would turn green, and that I was promised it would last 2 weeks. One woman chimed in that 13$ was the best they could offer because it had been a week. I said "no, it has been three days." After a lot of this I was offered 10$ fix and a 45 minute wait. As a customer, I trust that you use high quality brands. I was told that my at home chemical use must have been to blame--let me tell you, my home is chemical free. I use Castile soap, and wash my hair with baking soda. I'm not exaggerating when I say my hands haven't touched chemicals. No matter whose fault it is, as a customer with a complaint in a reasonable window of time, I should be helped. It isn't fair to make me argue and haggle in front of a room of other customers, while various employees yell across the room why I'm in the wrong. Needless to say, I will never come back. They wouldn't even take off the polish. Beware: you get what you pay for, and any mistakes will be an additional cost to you! Read Less

After reading the good reviews I decided to give this place a try, now I see why the pedi/mani is only $35. This place does not live up to the hype. The massage chairs are absolutely horrible! The chair kept moving on its own and the massage didn't work. When I brought this up she just ignored me. My chair reeked of bleach and it was not the cleanest nail salon. The manicurist rushed through my appointment in order to take a walkin. My favorite part of a manicure is the hand and arm massage and they get 0 stars for it. Read Less

The worst thing about moving is trying to find a great pedicure! I saw the reviews on Yelp and made an appointment back in September. I've been going - at least once a month and sometimes 2x - ever since. I usually walk in and the most I've had to wait is 10 minutes. When I do make an appointment they take me right away. The $35 mani-pedi is worth at least the $60-80 I've paid in the past. They take their time to really make sure you're feet and nails are clean and healthy. Plus, they include the paraffin dip,  which I love. The massage chairs are great too - and they all work! Don't expect a whole lot of conversation though. The ladies here aren't chatty - at least in English - but they completely understand what you want if you have special requests. Don't be shy about asking.And I always have flowers on my toes - they do a great job with other designs too. I've even turned a few friends into fans - they come down from Seattle for a little girl time. Parking can be tricky when the Precision Tune next door is busy but I've always found a spot. And La Forza coffee is on the other side. Perfection. Read Less

Been waiting to review this GEM of an establishment, so here goes!!!My referral to this place was by the neighboring business, Precision Tune, funny right? One of the girls who works in the office raved about the pedicures they gave and I finally gave it a try when I dropped by vehicle off for a scheduled maintenance...BOY oH BOY was I in for a treat!!!!Mani/Pedi is $35 which is a great deal, considering all that is included. I like to say that I am a seasoned veteran of nail shops;) The shop is very clean and spacious, they have modern tables and chairs, all pedicures are done in the chairs. They include parrafin on both manicures and pedicures, massage and also hot stones! NO extra charge!!!!I prefer to get my services done by Mimi, who is the owner but they are all seasoned and skilled. It has been about 3 years that I have been going here now and I have a handful of friends that followed along in my devotion to this establishment. Unfortunately alot of other customers have found this gem as well, which I am happy for Mimi but it can get pretty busy and hard to get in and out. I recommend going during the week and to stay away from Saturdays or else you will be in there all day, other than that I have nothing but GOOD, I should GREAT things to say about Gorgeous Nails:) Read Less