I was treated like a second class citizen. Polished my nails only after I paid them. No smiles, and left me to sit there until I finally got up and left. I have NEVER been treated like that, and will certainly never go back! Read Less

Absolutely worst place I've ever been it. They are mean and not good at what they do. I work in the beauty industry and they are not clean nor doing it right. They should be shut down. Cut every finger on both hands and are now inflamed and infected. They don't clean any of their tools Read Less

Not very good phone service etiquette. I don't know who I was talking to but I asked for a manager wanting to see if they wanted some free fish to ad to their tank. All I herd was a mumble and I was hung up on! Nothing like " no thank you we're good " or a simple "no". Read Less

Worst experience ever! The older lady not only kept cutting my finger but when my daughter was walking around the lady didn't like that she was over by the window so against my wishes grabbed my 1 year old daughter and threw her at me. I will never go back to a place where my kids and I were so disrespected. If I could give 0 stars I would Read Less

Despite the terrible reviews, I came here, simply because they had the kids pedi chairs. I won't come here again. My daughter's pedi was ok, Mine was extremely lazy and the lady seemed real irritated and didn't say a word to me. Not worth the money. Bad customer service. Read Less

Worst experience I've ever had!! My 5 year old could have painted my nails better and when I asked her if she could fix it she roughly grabbed my feet and shoved them into my flip flops and then proceeded to put layer after layer of goopy clear. First time my daughter and I could sneak away for some girl time and it was horrible! Don't go to this nail salon! Read Less

I've been going here for years. They understand acrylics and Korean language and that's about it. If you want a cheap, quick fill or pedicure they're the place to go, if you want something other than acrylic or them to understand English, go somewhere else and pay more. Read Less

I took my friend here and she got a pedi while I got a shellac manicure. The gal doing my nails was so sweet and did such a good job, and carefully made each nail perfect. I'm really impressed with how clean and even my nails look and feel! She took her time and really did a quality job. My friend loved her pedi too!! We'll definitely go back, this is my third time visiting and I've been very happy each time! :) Read Less

Worst service ever!!!  Don't go here!!!  Took over 2 hours to get a fill and get my eyebrows waxed.  Tech ignored me and my questions the entire time I was there.  Refused to talk or even look at me.  She kept getting up to use her cell phone, eat and generally just disappear for up to 20 minutes at a time with out explanation or apologies.  Got nail polish all over my fingers and refused to fix.  Several of my nails only have polish on part of my nail.  Again she refused to fix when asked.  During waxing the wax was boiling hot and she completely removed half of one of my eyebrows.  Then laughed about it and refused to fix.  Even worse she still demanded that I pay for it.  Will not be back and will make sure I tell everyone about the horrible service. Read Less

I don't go anywhere else, haven't for years. I've got really sensitive nails. The ladies are very careful...you just need to tell your tech what you want and what you need. Very nice salon, very clean. Read Less

Wanted French Tips with color,ended up full color. The lady that did them ignored everything I said. They are uneven,and she cut almost every finger on both hands. Had a quick eyebrow wax,should have left instead. The wax was way over heated. Ended up with a blister. Worst place and experience I have ever had. Read Less

I had the man, was seated right away, asked for a backfill.  He proceeded to file down my nails and my skin with drill, okay stupid me, he did it 3 times, but my hands looked horrible at this time so I sat there like an idiot! He put the acrylic on before he put backfill on which is totally opposite of what he is to do.  I questioned everything that he was doing, and he told me he was right, so I let him finish, my nails are still horrible and hurt like hell today.  They are uneven, I left with acrylic all over my hands and just super un-happy.  Will be calling BBB today to file a complaint. Took pictures as well of my hands. Read Less

Three stars is for my first service with a pedi no complaints and took me in right away not have a seat and sit for 30 min.However I went last week for a gel on my bare nails. The tech was hurting me with cuticle clippers but not enough to complain (?) . Then she applied polish. I asked for a snowflake pattern on two nails. One nail looks great the other looks as if she sneezed maybe it happened upon drying? I chalked that all up to my fault not saying anything. But I'm writing now because my gel is lifting I see that the gel touched my nail bed which we all know is a no no. So as my nail is growing out you can see the clumps of clear and of course if I try to push it back it tears the color.So I'll stick with the salon near Target or spa medallion does an excellent job as well but must make appt. hope this helps Read Less

I'm surprised by all the negative reviews.  I've been getting my Nails done for 30 years.  I just moved to Stanwood from Vegas.  They took great care in doing my nails.  I just had them done so I hope the product holds up. However, they all were very nice and did a great job!!!!  Glad I didn't listen to the negative reviews. Read Less

First a little background information. I live in Stanwood so this would really be the ideal place for me to have my nails done regularly. I've worked in customer service for most of my life so I really won't leave a bad review unless it's really warranted. I've spent hundreds of dollars at this salon because of the convenience. It's moments from my home so it saves the time and gas of going out of town. I typically get my acrylic nails filled and painted with Gel polish every two weeks often with nail art. I also get pedicures for myself and my kids about once a month. I've given this establishment many chances with my business but I need to inform others not to waste their time. I'm a believer that everyone has a bad day and sometimes it's just a one off. I started a new job out of retail and celebrated by getting acrylic nails. I've never had much luck keeping them nice and not cracking them in my previous line of work. I had them done by the man that works there. I asked for them in French style. I also like them very short so they look pretty but not get into my way. He left them longer than I like but my bad for not telling him that they still were too long. After I got home I noticed that he left few jagged pieces on the underside on my nail. This was more irritating because I would catch it things for the next couple weeks. After two weeks I went back to get them filled. I had a woman this time and she did a better job at their overall appearance. She spent a good deal of time on the phone while she worked on my fill. This time they yellowed and looked terrible after a few days. I happened to visit a different salon two weeks later who recommended gel polish and did a great job. The kids and I decided to go treat ourselves to pedicures. I wear sandal 99% of the time in the summer so my feet were desperately in need to some attention. I paid for a deluxe pedicure. I must have had a small wound from some dry skin peeling. A couple days after my pedicure my foot was extremely tender and pussy around the wound. I don't know if it was directly related to the pedicure but I have never experienced this before. So I'm ready to need another fill. I had an event that evening and was limited on time so instead of using my better judgement I decided to go here again. I got the man again. He first tried using nail polish remover on my polish until I told him it was gel polish. He started using his grinder to remove it. Several times it felt like I could feel the grinder either getting too hot or too close to my nail bed. My feelings were confirmed when I had to jerk my hand away and yelled ouch. He said sorry and kept going. I asked for a Seahawks theme. He picked out a blue and green polish, but never offered gel polish. If you have a customer with gel polish......wouldn't you want to upsell?! I obviously have it because I like that it doesn't chip. He apparently didn't want to deal with painting and doing my nail art because he made another woman step in to do that. After leaving and really looking at them she did a sloppy job and the colors weren't on spot at all. The green looked like puke green when outside. I feel like this business is only interested in making a buck and not interested in doing a good job or their reputation. We will not be returning. As inconvenient as it is I will be going out of town from now on Read Less

Standing in the store at this moment , my daughter had the worst job done on her nails. The yelled at us an said nothing was free.. in front of there costumers.They did give back her money. But wouldn't take them off with out her paying ten dollars the lady was so rude .. two thumbs up for the worst costumer service ever..Please don't go to this place save yourself the trip.Go to nail flair tride to tell my daughter that. But thwn got stuck with these. If i had a choice to give zero stars I'd give them negative stars. If i could have videoed them.  All they do is talk to each other behind your backs. In a language you cant understand. Read Less

I waited awhile to write this review because I was SO angry at this salon! I'm a small business owner and HATE to give bad reviews unless I get horrible customer service, which is what happened! I paid extra money to get shellac put on my nails so they would last for 3 weeks or so. I've had shellac done at this salon before and the girl that did it ( Tina ) did a wonderful job! The polish lasted almost a month! So with that in mind I went back. I got another lady who was VERY grumpy along with the guy that sits in there on his computer. I could tell by the way she did my nails that they would probably be chipping sooner then they should. Sure enough within 3 days the polish started to chip so I promptly went back in. Grumpy man foiled the polish to take it off and told me not to move, like I was going too? Tina the nicer one there told me I could grab another polish. Short on time I just grabbed regular polish asking for just a quick manicure to clean up the nails, after all I paid to have polish for three weeks?! When someone came to finally clean up my nails I was told by grumpy guy ( through Tina ) that if I wanted the polish taken off it would be free but if I wanted a manicure and polish that would be $12!! WHAT? I paid the higher price to have polish for longer then 4 days!! Now I get to pay $12 more because they did such a BAD job? REALLY!! If you go to this salon ask to see Tina she is very nice & does a good job! Don't bother with the others the customer service is HORRIBLE!!! Needless to say I'm never going back! Read Less

I'm happy enough with pedi. But I had my eyebrows waxed and am just leaving urgent clinic due to contact dermatitis! My eye is swollen shut! I'm used to a bit of redness and even minor puffiness but the itching started within 2 hours and the swelling continued for 24 hours. I'm wondering about the cleanliness of the tools as well as the wax "pen" they used. Never seen this used before and if they are rubbing wax on different clients from same pen then this is not hygienic. STAY AWAY!!!! I'm now on steroids and prescription strength antihistamines. Not to mention holiday family pics will be a joke! Read Less

Just had the worst mani. Could have done a better job myself but being on vacation I wanted a treat.Nails are uneven snaggy and rough and are filed so short in places there is no white left. My pedi isn't much better. The "massage" was quick and kind of aggressive like she was in a hurry  to get me out of there.Not even a litter bit happy and will need to fix it the best I can when I get home. Nope, not happy. Read Less

Horrible service and not very friendly. My mother was visiting out of town and i decided to bring her here (for we dont have many choices here in town) and we sat in cold water for an hr before even being touched. When we began gathering our things and it waa clear we had had enough, only then did they want to start. Nope dont reccomend to anyone. Read Less

Decent place for a quick fill. I typically pay $25 for what I got for $15 at this place...I guess that's Stanwood vs Woodinville pricing. The inside is nice...staff is quiet, but I don't mind that!Color selection is small, but they have colors I haven't seen anywhere else. Read Less

Decent place for a quick fill. I typically pay $25 for what I got for $15 at this place...I guess that's Stanwood vs Woodinville pricing. The inside is nice...staff is quiet, but I don't mind that!Color selection is small, but they have colors I haven't seen anywhere else. Read Less

Cheap place, I understand you get what you pay for, but come on. Me and my friend went to get her nails done. She was getting a full set (new) and I just wanted a normal manicure. Full sets take the longest and she was sat and worked on while I waited patiently across her and chatting (in an empty station) for 30 minutes. The lady then asked me to move to the station where I would be worked on and we could "talk" and she sat me at the other end of the salon with 3 customers in between me and my friend. Where I waited another 15 minutes. All they do is talk in there native language to each other and don't acknowledge me at all. She started clipping my cuticles and clipped a hangnail which bled for 10 minutes straight, even after she put stinging chemicals on it to attempt to stop the bleeding saying "so sorry, so sorry, thin skin" and then laughing. It hasn't stopped bleeding so she painted my nails anyway and pushed one of my hands in front of a fan which smudged the polish. She then pushed my bag off the counter, saying I had smudged it on my bag. Worse manicure and polish job ever. Never ever ever going back. Don't waste any money on being annoyed. Read Less

If I had a choice I would give this place ZERO stars! My aunt and I went in to get our nails done. I had shellac done previously at another salon that I needed to have removed. They put the foil on my nails and left me sitting there for almost 45 minutes. Taking two other clients in the meantime. When the nail tech finally came over she started with one hand and got the majority of it off. During the second hand two ladies walked in for pedicures, did not have appointments, the nail tech barely touched the second hand before proclaiming that the polish was not ready to come off, then left to start on the pedicures. The only male in the shop, who is completely worthless in my opinion, then came over to take over the process. He cut the cuticle on my pinky finger which bled profusely, blaming me for "having skin that's too thin". The manicure that day looked like it had already had the 2 week grow out. Now, a week out from that, the shellac is coming off. They have a sign next to their register that points out that they do not give refunds, they will fix their mistakes within three days. Gee I wonder why? I'm sure they would be bankrupt by now if they gave refunds. No thanks...how about y'all save yourself the trouble and drive to the next nail salon. Read Less

I went to this place because of the convenience factor i just moved to the area and didn't have time to go to my regular nail place not only were they extremely rude but they did a quick job and the letter who painted my nails was terrible,three days later my nails crumbled and literally fell off underneath they were green and.it took weeks for.it to.go away awful will never recommend or go there again #!!! Read Less

I have to admit I almost didnt try this place based on the previous reviews but I tried two other stanwood nail salons and was very unhapoy with the service so I figured I might as well give this place a try... afterall the curb appeal and cleanliness was alot more appealing then my previous choices. I can now say I will definitely be a returning customer! As soon as I walked in the kind lady had me seated despite how busy they were. Although we didnt hold good conversation.. she understood my requests and executed them wonderfully. I am much happier with my nails now that I have a quality place to go. Read Less

One of the worst nail shop experiences. MyLady never once acknowledged me, didn't ask what I wanted (they offer different packages) and spoke Taiwanese with the other ladies the entire time I was there. My massage was a joke. I left irritated and feeling ripped off. Read Less

Went in because Pretty Nails & Tan was full. Should have waited. Guy who did my nails [acrylic fill], watched the TV the entire time, cut my skin quite a few times and didn't give me the time of day. Not a great choice of colors either. Great for eyebrow wax though Read Less

Please see the pics I posted...no words really needed ;) I will say that my shellac manicure was fine and the girl who did my pedicure did a good job scrubbing my calloused feet, but the massage was nonexistent and you'll see the polish job :/ Read Less