Worst pedicure ever! Horrible sloppy work, the guy blobbed a gallon of polish on. It would not set and he left polish on my skin. It was a complete mess and I removed the polish when I got home. There are no high end service nail salons in Spokane, and this one is the bottom of the barrel. Read Less

Horrible experience here! Woman rushed on nails, texting half the time. Talking about how she couldn't wait to leave and go shopping. She paints on the gel polish and I realize how bad the nails look, blocky, skin attached to the acrylic. I tell her I'm not happy with them and she proceeds to tell me it's my fault and I need to make up my mind. She files the gel polish off, very agitated obviously, then rudely says, "now what" At this point I'm really uncomfortable and tell her I'm going to leave and go somewhere else to finish them. She then starts YELLING at me. No joke! After arguing and trying to tell me it's my fault this is happening, I say yeah I'm going somewhere else. She then grabs my hand and starts clipping off the nails she just did!!!! I pull my hand away and tell her that is not ok and she tells me it is and tries to grab my hand back to continue clipping the nails off. Before the nails a very nice man gave me a pedicure and that was great. This lady sat in the back of the salon. I don't know her name but she was HORRIBLE. I can't even believe that happened!!!! Read Less

I went in for a pink and white fill. My nails ended up having uneven white tips, uneven lengths, and a pink back edge that didn't blend with my previous pink. They were also very thick. After a few days outgrowth, the back and side edges started to lift slightly from my natural nail. The top coat was sticky to the touch, not smooth, and had a yellow tint, like the polish was old. No moisturizer was applied after my manicure so my hands felt dry, which also means no hand/arm massage that I'm used to. I also had a pedicure. The foot/leg massage was very short, and more like just applying moisturizer. Minimal buffing on my feet left then feeling rough. The nail care was minimal. The nail polish was fine. They had me sit in the massage chair and air set my nails. No blow dryer or spray dryer applied. They told me it would be at least 2 hours before I should wear shoes. The massage/pedicure chairs are old equipment. The massage mechanism really didn't work well, or for the duration I set it to. A few weeks out, one of my big toenails chipped and broke the top of the nail off with it. The owners were friendly after they warmed up a bit, but the other lady and man working there were cold and unfriendly. Spokane has a lot of nail salons. I will keep looking. Read Less

I wanted to get a mani/pedi before I leave for Europe, read some reviews, didn't want to spend a lot, decided to try City Nails. Although it wasn't a bad experience, I will try elsewhere next time. I have bad eczema on my foot so the pedicure is what I am most concerned with. The massage was minimal at best; basically he just rubbed the lotion on my legs without any pressure or massage. Secondly, due to my eczema I need very thorough exfoliation with scrub and stone on my heel; again, this was minimal. The bottom of my foot looks just as cracked and awful as it did when I arrived. Finally, I chose a gold sparkle gel polish for an accent nail and it had such tiny sparkles it went on my nail clear and now I am buying gold polish to cover it with. I know this is not the fault of the technician, but frustrating none the less. That all being said, the ladies working there were very nice and friendly. Read Less

I had a horrible experience here. I asked for a French manicure but what I ended up getting was a disaster. My long nails that I had been growing for over a month were hacked off unevenly, the clear gel was bubbly and rough, and the white "tip" looked like a four year old spilled whiteout on my nail. When I tried to ask them to fix it the male who was doing my nails laughed at my face! To top it off they actually tried to make me pay! I ended up walking out before he could even finish. Do yourself a favor and never go here!! Read Less

They ajways fit me in last minute. They are very detailed and friendly for this locally owned nail salon. Love the pedicures. I've been going here for years, and always make it a point to stop in when I'm home visiting from out of town. Great owners and staff! Read Less

Very friendly, gentle and fast.  I made an appointment for a fill and pedicure for me and my niece and the store was busy, but we didn't have to wait long. While we were there, several "regulars" dropped in, and it is obvious they have built a good reputation.  We really liked the end results!  If I ever move to Spokane, I'll be a regular there, too! Read Less

Very friendly staff that knows what they are doing. They were really nice about taking in two walk ins. easy to joke with and great hands during our manicures and pedicures. Pricing is very reasonable. Read Less

These people are amazing.  Friendly, beautiful pedicure and manicure every time.  Never push sales or anything you don't want.  In fact, you have to ask about things, like gel manicures, etc.  Very polite, clean tools and pedicure bathtub, massage chairs.Have been going there about four years after trying several other places on the south hill. Read Less