37 Reviews

Natalie Nails

Spokane Valley, Washington
Reviews
Jacqueline Miller
10 Jul 2021
REPORT
I used to love this place. I was pleased by how well I was treated the last time I was there. (About a month ago). I went there yesterday 07-09-21 only to be super disappointed and angry when I left... Read More
I used to love this place. I was pleased by how well I was treated the last time I was there. (About a month ago). I went there yesterday 07-09-21 only to be super disappointed and angry when I left. I always go with my two other friends. I stated to a woman who greeted me I said I'm waiting for two more. She said ok. I said I know for sure it will be 3 pedicures and I know that I would also like a manicure as well. They said pick you nail color so I did. Longer story short I stated 2 more times that I would also like a manicure he said ok. I got my pedicure the older gentleman who did it got up put nail polish away and I was shocked as I still had not gotten a manicure. I will not go back to a salon that will not listen to their customers πŸ˜’ I was very disappointed. Read Less
Rachelle Vierra
18 Jul 2018
REPORT
I will never give my business to this nail salon again. Not only did they use dirty equipment on me, but I also got a nasty nail fungus that cost me half my nail. This place uses dirty equipment. Pay ... Read More
I will never give my business to this nail salon again. Not only did they use dirty equipment on me, but I also got a nasty nail fungus that cost me half my nail. This place uses dirty equipment. Pay attention people. For your own safety. The employee that did my nails also cut me multiple times with the drill and God only knows when and if that was sterilized. I know the Emery board was not new because half way through I noticed the side that was not used on my nails looked like it had been previously used so I wished I had been paying better attention from the beginning of my appointment. They also charge prices off the top of their head. I have given my business to this establishment on three occasions. The first time I went here all seemed well and the lady charged me $35. The second time it was quite different and very rushed and the lady charged me $40 for the exact same thing I had gotten done two weeks prior. The third time which was the last time was awful. I had the exact same service done as I had gotten done the last two times and the price was now $45 plus the loss of half a nail. Be cautious everyone! Read Less
Davi Clark
7 Jul 2018
REPORT
Great place to get your nails done. Everyone is very friendly and they do great nail art. Edited to add: started bringing my son here to get pedicures and they are very understanding and patient wit... Read More
Great place to get your nails done. Everyone is very friendly and they do great nail art. Edited to add: started bringing my son here to get pedicures and they are very understanding and patient with him. He has autism so noise and certain feels can set him off. They make sure the same lady, Donna, does him each time because he is more at ease with routine. They let him soak extra long if they aren't packed. You can see a lot of my designs in the photos section. Always leave happy because if for any reason my tech thinks they cant get the design right they switch out to someone that can. Read Less
Therese Putney
9 Jun 2018
REPORT
First time two weeks ago, got new set. Had 3 cuts under my nails from the owner going to fast and cutting my skin (try typing with cuts on your finger tips) let that go and go yesterday to get a fill,... Read More
First time two weeks ago, got new set. Had 3 cuts under my nails from the owner going to fast and cutting my skin (try typing with cuts on your finger tips) let that go and go yesterday to get a fill, girl got me 4 times with the drill, looks lovely with scabs on your cuticles, not to mention one of the nails looks totally warped! She was so busy watching everthing around her, drilling on my nails and not watching what she was doing!! (didn't notice till I got home) I WILL NEVER GO BACK TO THIS PLACE... Read Less
Beth A
9 Jun 2018
REPORT
Fast service. Nice people. My nails look amazing.
Alexia Benson
12 Apr 2018
REPORT
Awful nails. 2 nails snapped in 2days after a new full set. Ripped up cuticles. Save your hands and go to OMG across the street.
Sami Pugh
9 Apr 2018
REPORT
DO NOT GO HERE It was a bad experience they laughed at me and my nails looked like a 2 year old did them I wasn't allowed to sit and let my nails dry, the owner even laughed at me when I asked why I c... Read More
DO NOT GO HERE It was a bad experience they laughed at me and my nails looked like a 2 year old did them I wasn't allowed to sit and let my nails dry, the owner even laughed at me when I asked why I couldn't dry my nails? I felt very unwelcome. UPDATE: tried to get a refund. NO WHERE IN THIS SHOP DOES IT SAY NO REFUNDS. I DESERVE MY MONEY BACK!! ONCE AGAIN THEY WOULD NOT LISTEN AND THE OWNER JUST CONTINUED TO ARGUE WITH ME!? JUST GIVE ME MY MONEY BACK SO I CAN TAKE IT ELSE WHERE! Read Less
Pam Lord
8 Apr 2018
REPORT
We were first in the door which was good, started getting a little busy 20minutes in to the pedicure and at that point we felt that our pedicures were rushed to finish. The polish wasn’t on all the na... Read More
We were first in the door which was good, started getting a little busy 20minutes in to the pedicure and at that point we felt that our pedicures were rushed to finish. The polish wasn’t on all the nail & cut short when asked to trim. Paid for the $35 Spa Pedicure, the heal scrub was so quick not worth the extra $5, salt scrub was to be 10minutes cut short & no lotion at the end. Disappointed expierence. Read Less
Christina Spring
16 Oct 2017
REPORT
Love my nails!! Went in today to get them done with a certain design that everywhere else I went couldn't get close but I'm extremely pleased with them and I will definitely be going back!! Thanks T... Read More
Love my nails!! Went in today to get them done with a certain design that everywhere else I went couldn't get close but I'm extremely pleased with them and I will definitely be going back!! Thanks Trinh your amazingly talented 😊 Read Less
Rosemary
24 Sep 2017
REPORT
I love Natalie Nails, I’ve been going here to get my nails done for quite a while. Natalie is incredible, and always impresses me with my nails. If you’re going to get your nails done here I suggest m... Read More
I love Natalie Nails, I’ve been going here to get my nails done for quite a while. Natalie is incredible, and always impresses me with my nails. If you’re going to get your nails done here I suggest making an appointment! Natalie, Brandi, and Jimmy are the best and they remember you on a first name basis. The salon is very clean, and I suggest this salon to anyone. Read Less
The B.
8 Sep 2017
REPORT
Service: great! Seated immediately after picking out colors. Friendly staff - my technician was kind and really gentle.Cleanliness: Terrible. This place was filthy. I'm not sure a single surface has e... Read More
Service: great! Seated immediately after picking out colors. Friendly staff - my technician was kind and really gentle.Cleanliness: Terrible. This place was filthy. I'm not sure a single surface has ever been wiped down. The pedicure chairs were filthy and the cabinets and manicure stations were dusty and dirty. Employees were sitting around, eating food at their stations and while filling pedicure baths. Pedicure bath: so gross, visible build up and they were not cleaned between clients- just rinsed with warm water.Sterilization: two microwave oven looking sterilizes filled with tools in pouches but not used by anyone. The one thing my technician did use from the sterilizer was for callus removal and the package was already open. Had all the appearances of sterilization without actually doing it. Tools used for pedicure and manicure were pulled out of plastic pencil box stored inside each station and were very used - especially the buffer and nail file. Multiple containers with blue "sanitizer" present at the manicure stations but no instruments in any of them and not used by a single technician during my hour long stay.Getting what I asked for: close. Showed my technician a picture of what I wanted and he said he could do it. Final result is really close except he used a different color for the accent chevron (it was supposed to be a coral/punch color he used on my other four nails. Instead he used a bright neon orange which stands out compared to the other 4 nails: see photo.Overall: I won't come here again. Despite the friendly service- it was just way too filthy for me to be comfortable. Read Less
Barb T.
16 Aug 2017
REPORT
Two of us came in for mani-pedis the pedi was OK, the tubs are beautiful, many different colors, but the mani was poor guy was distracted.. Β no work on the cuticles to speak of I went for clear polis... Read More
Two of us came in for mani-pedis the pedi was OK, the tubs are beautiful, many different colors, but the mani was poor guy was distracted.. Β no work on the cuticles to speak of I went for clear polish to try to keep my nails in better shape , Β a day and a half later it's peeling off in big sheets could have something to do with the fact that they massage with lotion after they apply the polish, OK arm massage but nothing on my neck like everyone else in the salon had, rougher on the edges and their prices were as high as others in the area, not a good value or experience Read Less
Amanda Lucht-Watts
10 Aug 2017
REPORT
Horrible job at doing my gel nails. The cuticle job was horrid and my nails look a week old the very next day. There's bubbles in the nail polish and mistakes. Waist of my money I will not be back
Carrie
9 Aug 2017
REPORT
This salon is top notch. I bring my 9 year old son with me for pedicures and they dote on him. They do excellent work, amazing quality. Gel pedicures last me months. You won't be disappointed by the f... Read More
This salon is top notch. I bring my 9 year old son with me for pedicures and they dote on him. They do excellent work, amazing quality. Gel pedicures last me months. You won't be disappointed by the friendly, quality staff that pay attention to detail. Read Less
Chandra R.
13 Jul 2017
REPORT
Went there after the nail place across the street was busy. My mom, my sister, my fiancΓ© and myself all got pedis the pedis weren't all that bad. It was extremely warm in the shop. The 1 star rating i... Read More
Went there after the nail place across the street was busy. My mom, my sister, my fiancΓ© and myself all got pedis the pedis weren't all that bad. It was extremely warm in the shop. The 1 star rating is because a few days later I checked my credit card and they charged me $5 more than what I was supposed to pay. I tipped them in cash so they essentially got 2 tips that day. I called and tried to talk to someone there but couldn't get anyone who could speak English (no offense) well enough to handle my issue. I disputed the charge with my credit card and will let them handle it. Def won't be going back. Read Less
RayAnn Arp
25 Jun 2017
REPORT
I love Natalie Nails! They do a great job and Natalie, Jimmi and the staff are super friendly
nastinka anastasia
17 Jun 2017
REPORT
Great place for pedis, not for manis. They do a poor job with cuticles. Two days later my nails looked like they were over a week old.
Hollis S.
11 Jun 2017
REPORT
Great experience! My wife took me here and I got a pedicure with her, and it was great! My wife says they do quality work. I will be back for another pedicure.
Candace M.
1 Jun 2017
REPORT
Went here with a friend after the place across the street was busy. When we walked in, I got one technician and my friend got another. We were seated next to each other. Our experiences were completel... Read More
Went here with a friend after the place across the street was busy. When we walked in, I got one technician and my friend got another. We were seated next to each other. Our experiences were completely different.My technician took his time and did a fairly good job. I was mostly happy with my nails and the polish lasted about a week. I didn't get a back massage or anything. Still, not a bad use of $15 (which seems pretty reasonable to me). My friend's technician seemed to rush through it - she was done probably 10-15 minutes before me. Her nails chipped pretty immediately (maybe even the next day!) She did get a massage that looked/sounded pretty intense. While we were there, we saw another woman leave before her toenails were painted because she had been left unattended in the pedicure seat for a long time. Her daughter had her nails painted, but she was left waiting. In the future, I might try this place again, but only if I could get the same technician! Seems the quality varies by a lot depending on who you get. Read Less
Stacey Floyd
8 May 2017
REPORT
I called on the phone to order a gift certificate for Mother's Day.The woman I spoke with very thorough when describing her services the woman was so kind .She sent a pic of giftcertigicate so we cou... Read More
I called on the phone to order a gift certificate for Mother's Day.The woman I spoke with very thorough when describing her services the woman was so kind .She sent a pic of giftcertigicate so we could make sure it was able to get to the right hands.Great service:) Read Less
Brook J.
4 May 2017
REPORT
I went for a quick mani pedi and they did a good job. It wasn't the best service I've ever had, but the job was done, price was fair, and I left with happy toes and nails. Β The salon isn't high end bu... Read More
I went for a quick mani pedi and they did a good job. It wasn't the best service I've ever had, but the job was done, price was fair, and I left with happy toes and nails. Β The salon isn't high end but the employees are very friendly and that counts a lot in my book. It seemed like there were a lot of "usuals" there and they were greeted by their name. That's always lovely to see. Read Less
Danielle M.
2 Jan 2017
REPORT
New to the area and this place is just down the street from me. OMG nails across the street had better reviews, but they were busy. It was Christmas Eve eve. They took me as a walk in for a gel mani a... Read More
New to the area and this place is just down the street from me. OMG nails across the street had better reviews, but they were busy. It was Christmas Eve eve. They took me as a walk in for a gel mani and pedi. But I was rushed through both. Someone did my nails while I was getting my pedicure so I couldn't really fully enjoy the pedicure. The pedicure was fine, but the gel mani literally started peeling the next day. I had to come get two nails redone the following morning. The rest of them were layered thick and lumpy. For the same price I was paying in Florida where I'm from, the quality was not on par. Won't be going back. Read Less
Angelica T.
30 Dec 2016
REPORT
Went in for a 30$ mani pedi-ended up getting charged 75$ because i chose gel on my nails....that's more that DOUBLE!!
Joanne S.
7 Oct 2016
REPORT
Fabulous salon with bright decor. It's clean, girls wore latex gloves for pedi. Nice massage! Β Yen and Holly were wonderful!!
Dani M.
4 Oct 2016
REPORT
Worst experience I've ever had. Such rude service. One of the gentlemen went as far as to shoot us a nasty look and point to the clock a good hour and a half before the closing time posted on the door... Read More
Worst experience I've ever had. Such rude service. One of the gentlemen went as far as to shoot us a nasty look and point to the clock a good hour and a half before the closing time posted on the door. Terrible color selection. Read Less
Lindsey S.
22 Jun 2016
REPORT
Came here after a bad experience at other nail salon. The ladies seemed gossipy but were nice.Got a 40$ gel manicure I showed them a picture of what I wanted and they didn't even do the correct shape ... Read More
Came here after a bad experience at other nail salon. The ladies seemed gossipy but were nice.Got a 40$ gel manicure I showed them a picture of what I wanted and they didn't even do the correct shape or color. Big disappointment Read Less
Tarin H.
29 May 2016
REPORT
Nice, had a great pedi with a foot massage and the gel manicure was good too. They weren't too busy and I was out of there in 45 min, way fast!
Chanele R.
21 Apr 2016
REPORT
I am on the search for a good nail salon in the area, and I had high hopes after reading the review. Don't get me wrong - my pedicure was not bad - but it was not great, and not really what I would ca... Read More
I am on the search for a good nail salon in the area, and I had high hopes after reading the review. Don't get me wrong - my pedicure was not bad - but it was not great, and not really what I would call the "deluxe." I actually chose the highest level of pedicure they had, and I specifically pointed out that I had two cracks on my heel. The tech did buff my heels, but just not enough. My heels the next day, of course, had the cracks (I knew they couldn't really fix those), but they also had a lot of rough skin still. The painting job was nice, but I just don't Β feel like I got what I needed there. Also, the deluxe was marked as coming with 10 minutes of massage, but I got nowhere near that. I mean, 5 minutes is nice, but if it advertises 10, at least do 8... You know, if not actually 10. Read Less
Nancy G.
4 Aug 2015
REPORT
I love this salon, Brandy does an excellent job, this place is the best I have been to in Spokane. They are fast, friendly and very talented.
Angela H.
27 May 2015
REPORT
Let me start out by saying I am super picky about my nails!! I read a few reviews and they were mostly good so I thought, why not give it a try?! They did an AMAZING job!! I got a fill and a pedicure ... Read More
Let me start out by saying I am super picky about my nails!! I read a few reviews and they were mostly good so I thought, why not give it a try?! They did an AMAZING job!! I got a fill and a pedicure which ended up being $40. That's actually really cheap for how well they did. I'm very happy I've found my nail place. Read Less
Monica L.
12 Apr 2015
REPORT
I've been to a lot of nail salons in the area and they were all horrible. This place is clean, the girls are friendly and to TOP it off...They rub your shoulders when you get a manicure! I'm good with... Read More
I've been to a lot of nail salons in the area and they were all horrible. This place is clean, the girls are friendly and to TOP it off...They rub your shoulders when you get a manicure! I'm good with that, an added bonus. The nail painting job was just ok. Maybe because I don't have very nice nails, but I won't be looking any longer. This is my nail place from now on :) Read Less
Melissa S.
13 Mar 2015
REPORT
I went the 1st they did and excellent job so being new to town I thought this was gonna be my spot nope! I have come back 2 more times and they did a terrible job I was disappointed I had to share.
Vanessa O.
10 Nov 2014
REPORT
I won't go anywhere else for pedicures. You can choose the level of pedicure that you liked from basic to spa. I am usually on a time crunch, so I pick basic for $20. This place is super clean, has fr... Read More
I won't go anywhere else for pedicures. You can choose the level of pedicure that you liked from basic to spa. I am usually on a time crunch, so I pick basic for $20. This place is super clean, has friendly employees, and always are speedy! I have gotten manicures here as well and they do a great job with the gel polish. I have never gotten acrylic here though, but I am sure it would be up to par with other locations. Even if they are busy, they are fully staffed to take on all the customers! The wait time usually isn't long at all! Read Less
Jessica M.
7 Nov 2014
REPORT
I love this place! Β I go for pedicures and Quin always does a amazing job! She goes above and beyond! She's the best nail artist I have ever had. Her massages are amazing!!!
Samantha U.
27 Oct 2014
REPORT
These people are THIEF S they stole our iPhone 6 plus we had it sent to sprint but it was accidently sent to there salon when we came in to ask them for it they said they threw it away Β What a bunch o... Read More
These people are THIEF S they stole our iPhone 6 plus we had it sent to sprint but it was accidently sent to there salon when we came in to ask them for it they said they threw it away Β What a bunch of horse shit Do not give these people your business they are less than common criminals Read Less
Heidi and danny M.
6 Jul 2014
REPORT
Took my 7 year old niece here for her birthday for a mani/pedi. Staff was so friendly and spent a lot of time making sure her nails were cute and she was having fun. I also got a mani/pedi. Very fast,... Read More
Took my 7 year old niece here for her birthday for a mani/pedi. Staff was so friendly and spent a lot of time making sure her nails were cute and she was having fun. I also got a mani/pedi. Very fast, done well and clean nail salon. Would definitely go back and recommend to others. The price was also lower than many other salons I have been to!!! Read Less
Sarah M.
14 Sep 2013
REPORT
They were only one of a few salons open on Sunday. Β I didn't get there until an hour before they closed as a walk in and wondered if they could get me in. They didn't even hesitate, in fact they took ... Read More
They were only one of a few salons open on Sunday. Β I didn't get there until an hour before they closed as a walk in and wondered if they could get me in. They didn't even hesitate, in fact they took another 3 walk ins after me. Β Happily and smiled. Β Kevin did my pedicure. Β Very professional introduced himself and did a great massage on my legs, checking in to make sure it was just right for me. As a bonus they had the Broncos game on too :) I will be back for sure! Read Less
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Book an Appointment
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Please call
(509) 928-9164
509 North Sullivan Road
Spokane Valley Washington 99037
Business Hours
Monday
Mon
10:00AM-19:00PM
Tuesday
Tue
10:00AM-19:00PM
Wednesday
Wed
10:00AM-19:00PM
Thursday
Thu
10:00AM-19:00PM
Friday
Fri
10:00AM-19:00PM
Saturday
Sat
10:00AM-18:00PM
Sunday
Sun
11:00AM-17:00PM
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Natalie Nails

Spokane Valley, Washington
(37)
509 North Sullivan Road
Spokane Valley Washington 99037
Monday
10:00AM-19:00PM
Tuesday
10:00AM-19:00PM
Wednesday
10:00AM-19:00PM
Thursday
10:00AM-19:00PM
Friday
10:00AM-19:00PM
Saturday
10:00AM-18:00PM
Sunday
11:00AM-17:00PM
Jacqueline Miller
10 Jul 2021
β˜†β˜†β˜†β˜†β˜†
REPORT
I used to love this place. I was pleased by how well I was treated the last time I was there. (About a month ago). I went there yesterday 07-09-21 only to be super disappointed and angry when I left... Read More
I used to love this place. I was pleased by how well I was treated the last time I was there. (About a month ago). I went there yesterday 07-09-21 only to be super disappointed and angry when I left. I always go with my two other friends. I stated to a woman who greeted me I said I'm waiting for two more. She said ok. I said I know for sure it will be 3 pedicures and I know that I would also like a manicure as well. They said pick you nail color so I did. Longer story short I stated 2 more times that I would also like a manicure he said ok. I got my pedicure the older gentleman who did it got up put nail polish away and I was shocked as I still had not gotten a manicure. I will not go back to a salon that will not listen to their customers πŸ˜’ I was very disappointed. Read Less
Rachelle Vierra
18 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I will never give my business to this nail salon again. Not only did they use dirty equipment on me, but I also got a nasty nail fungus that cost me half my nail. This place uses dirty equipment. Pay ... Read More
I will never give my business to this nail salon again. Not only did they use dirty equipment on me, but I also got a nasty nail fungus that cost me half my nail. This place uses dirty equipment. Pay attention people. For your own safety. The employee that did my nails also cut me multiple times with the drill and God only knows when and if that was sterilized. I know the Emery board was not new because half way through I noticed the side that was not used on my nails looked like it had been previously used so I wished I had been paying better attention from the beginning of my appointment. They also charge prices off the top of their head. I have given my business to this establishment on three occasions. The first time I went here all seemed well and the lady charged me $35. The second time it was quite different and very rushed and the lady charged me $40 for the exact same thing I had gotten done two weeks prior. The third time which was the last time was awful. I had the exact same service done as I had gotten done the last two times and the price was now $45 plus the loss of half a nail. Be cautious everyone! Read Less
Davi Clark
7 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Great place to get your nails done. Everyone is very friendly and they do great nail art. Edited to add: started bringing my son here to get pedicures and they are very understanding and patient wit... Read More
Great place to get your nails done. Everyone is very friendly and they do great nail art. Edited to add: started bringing my son here to get pedicures and they are very understanding and patient with him. He has autism so noise and certain feels can set him off. They make sure the same lady, Donna, does him each time because he is more at ease with routine. They let him soak extra long if they aren't packed. You can see a lot of my designs in the photos section. Always leave happy because if for any reason my tech thinks they cant get the design right they switch out to someone that can. Read Less
Therese Putney
9 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
First time two weeks ago, got new set. Had 3 cuts under my nails from the owner going to fast and cutting my skin (try typing with cuts on your finger tips) let that go and go yesterday to get a fill,... Read More
First time two weeks ago, got new set. Had 3 cuts under my nails from the owner going to fast and cutting my skin (try typing with cuts on your finger tips) let that go and go yesterday to get a fill, girl got me 4 times with the drill, looks lovely with scabs on your cuticles, not to mention one of the nails looks totally warped! She was so busy watching everthing around her, drilling on my nails and not watching what she was doing!! (didn't notice till I got home) I WILL NEVER GO BACK TO THIS PLACE... Read Less
Beth A
9 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Fast service. Nice people. My nails look amazing.
Alexia Benson
12 Apr 2018
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REPORT
Awful nails. 2 nails snapped in 2days after a new full set. Ripped up cuticles. Save your hands and go to OMG across the street.
Sami Pugh
9 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
DO NOT GO HERE It was a bad experience they laughed at me and my nails looked like a 2 year old did them I wasn't allowed to sit and let my nails dry, the owner even laughed at me when I asked why I c... Read More
DO NOT GO HERE It was a bad experience they laughed at me and my nails looked like a 2 year old did them I wasn't allowed to sit and let my nails dry, the owner even laughed at me when I asked why I couldn't dry my nails? I felt very unwelcome. UPDATE: tried to get a refund. NO WHERE IN THIS SHOP DOES IT SAY NO REFUNDS. I DESERVE MY MONEY BACK!! ONCE AGAIN THEY WOULD NOT LISTEN AND THE OWNER JUST CONTINUED TO ARGUE WITH ME!? JUST GIVE ME MY MONEY BACK SO I CAN TAKE IT ELSE WHERE! Read Less
Pam Lord
8 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
We were first in the door which was good, started getting a little busy 20minutes in to the pedicure and at that point we felt that our pedicures were rushed to finish. The polish wasn’t on all the na... Read More
We were first in the door which was good, started getting a little busy 20minutes in to the pedicure and at that point we felt that our pedicures were rushed to finish. The polish wasn’t on all the nail & cut short when asked to trim. Paid for the $35 Spa Pedicure, the heal scrub was so quick not worth the extra $5, salt scrub was to be 10minutes cut short & no lotion at the end. Disappointed expierence. Read Less
Christina Spring
16 Oct 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Love my nails!! Went in today to get them done with a certain design that everywhere else I went couldn't get close but I'm extremely pleased with them and I will definitely be going back!! Thanks T... Read More
Love my nails!! Went in today to get them done with a certain design that everywhere else I went couldn't get close but I'm extremely pleased with them and I will definitely be going back!! Thanks Trinh your amazingly talented 😊 Read Less
Rosemary
24 Sep 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I love Natalie Nails, I’ve been going here to get my nails done for quite a while. Natalie is incredible, and always impresses me with my nails. If you’re going to get your nails done here I suggest m... Read More
I love Natalie Nails, I’ve been going here to get my nails done for quite a while. Natalie is incredible, and always impresses me with my nails. If you’re going to get your nails done here I suggest making an appointment! Natalie, Brandi, and Jimmy are the best and they remember you on a first name basis. The salon is very clean, and I suggest this salon to anyone. Read Less
The B.
8 Sep 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Service: great! Seated immediately after picking out colors. Friendly staff - my technician was kind and really gentle.Cleanliness: Terrible. This place was filthy. I'm not sure a single surface has e... Read More
Service: great! Seated immediately after picking out colors. Friendly staff - my technician was kind and really gentle.Cleanliness: Terrible. This place was filthy. I'm not sure a single surface has ever been wiped down. The pedicure chairs were filthy and the cabinets and manicure stations were dusty and dirty. Employees were sitting around, eating food at their stations and while filling pedicure baths. Pedicure bath: so gross, visible build up and they were not cleaned between clients- just rinsed with warm water.Sterilization: two microwave oven looking sterilizes filled with tools in pouches but not used by anyone. The one thing my technician did use from the sterilizer was for callus removal and the package was already open. Had all the appearances of sterilization without actually doing it. Tools used for pedicure and manicure were pulled out of plastic pencil box stored inside each station and were very used - especially the buffer and nail file. Multiple containers with blue "sanitizer" present at the manicure stations but no instruments in any of them and not used by a single technician during my hour long stay.Getting what I asked for: close. Showed my technician a picture of what I wanted and he said he could do it. Final result is really close except he used a different color for the accent chevron (it was supposed to be a coral/punch color he used on my other four nails. Instead he used a bright neon orange which stands out compared to the other 4 nails: see photo.Overall: I won't come here again. Despite the friendly service- it was just way too filthy for me to be comfortable. Read Less
Barb T.
16 Aug 2017
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REPORT
Two of us came in for mani-pedis the pedi was OK, the tubs are beautiful, many different colors, but the mani was poor guy was distracted.. Β no work on the cuticles to speak of I went for clear polis... Read More
Two of us came in for mani-pedis the pedi was OK, the tubs are beautiful, many different colors, but the mani was poor guy was distracted.. Β no work on the cuticles to speak of I went for clear polish to try to keep my nails in better shape , Β a day and a half later it's peeling off in big sheets could have something to do with the fact that they massage with lotion after they apply the polish, OK arm massage but nothing on my neck like everyone else in the salon had, rougher on the edges and their prices were as high as others in the area, not a good value or experience Read Less
Amanda Lucht-Watts
10 Aug 2017
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REPORT
Horrible job at doing my gel nails. The cuticle job was horrid and my nails look a week old the very next day. There's bubbles in the nail polish and mistakes. Waist of my money I will not be back
Carrie
9 Aug 2017
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REPORT
This salon is top notch. I bring my 9 year old son with me for pedicures and they dote on him. They do excellent work, amazing quality. Gel pedicures last me months. You won't be disappointed by the f... Read More
This salon is top notch. I bring my 9 year old son with me for pedicures and they dote on him. They do excellent work, amazing quality. Gel pedicures last me months. You won't be disappointed by the friendly, quality staff that pay attention to detail. Read Less
Chandra R.
13 Jul 2017
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REPORT
Went there after the nail place across the street was busy. My mom, my sister, my fiancΓ© and myself all got pedis the pedis weren't all that bad. It was extremely warm in the shop. The 1 star rating i... Read More
Went there after the nail place across the street was busy. My mom, my sister, my fiancΓ© and myself all got pedis the pedis weren't all that bad. It was extremely warm in the shop. The 1 star rating is because a few days later I checked my credit card and they charged me $5 more than what I was supposed to pay. I tipped them in cash so they essentially got 2 tips that day. I called and tried to talk to someone there but couldn't get anyone who could speak English (no offense) well enough to handle my issue. I disputed the charge with my credit card and will let them handle it. Def won't be going back. Read Less
RayAnn Arp
25 Jun 2017
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REPORT
I love Natalie Nails! They do a great job and Natalie, Jimmi and the staff are super friendly
nastinka anastasia
17 Jun 2017
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REPORT
Great place for pedis, not for manis. They do a poor job with cuticles. Two days later my nails looked like they were over a week old.
Hollis S.
11 Jun 2017
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REPORT
Great experience! My wife took me here and I got a pedicure with her, and it was great! My wife says they do quality work. I will be back for another pedicure.
Candace M.
1 Jun 2017
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REPORT
Went here with a friend after the place across the street was busy. When we walked in, I got one technician and my friend got another. We were seated next to each other. Our experiences were completel... Read More
Went here with a friend after the place across the street was busy. When we walked in, I got one technician and my friend got another. We were seated next to each other. Our experiences were completely different.My technician took his time and did a fairly good job. I was mostly happy with my nails and the polish lasted about a week. I didn't get a back massage or anything. Still, not a bad use of $15 (which seems pretty reasonable to me). My friend's technician seemed to rush through it - she was done probably 10-15 minutes before me. Her nails chipped pretty immediately (maybe even the next day!) She did get a massage that looked/sounded pretty intense. While we were there, we saw another woman leave before her toenails were painted because she had been left unattended in the pedicure seat for a long time. Her daughter had her nails painted, but she was left waiting. In the future, I might try this place again, but only if I could get the same technician! Seems the quality varies by a lot depending on who you get. Read Less
Stacey Floyd
8 May 2017
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REPORT
I called on the phone to order a gift certificate for Mother's Day.The woman I spoke with very thorough when describing her services the woman was so kind .She sent a pic of giftcertigicate so we cou... Read More
I called on the phone to order a gift certificate for Mother's Day.The woman I spoke with very thorough when describing her services the woman was so kind .She sent a pic of giftcertigicate so we could make sure it was able to get to the right hands.Great service:) Read Less
Brook J.
4 May 2017
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REPORT
I went for a quick mani pedi and they did a good job. It wasn't the best service I've ever had, but the job was done, price was fair, and I left with happy toes and nails. Β The salon isn't high end bu... Read More
I went for a quick mani pedi and they did a good job. It wasn't the best service I've ever had, but the job was done, price was fair, and I left with happy toes and nails. Β The salon isn't high end but the employees are very friendly and that counts a lot in my book. It seemed like there were a lot of "usuals" there and they were greeted by their name. That's always lovely to see. Read Less
Danielle M.
2 Jan 2017
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REPORT
New to the area and this place is just down the street from me. OMG nails across the street had better reviews, but they were busy. It was Christmas Eve eve. They took me as a walk in for a gel mani a... Read More
New to the area and this place is just down the street from me. OMG nails across the street had better reviews, but they were busy. It was Christmas Eve eve. They took me as a walk in for a gel mani and pedi. But I was rushed through both. Someone did my nails while I was getting my pedicure so I couldn't really fully enjoy the pedicure. The pedicure was fine, but the gel mani literally started peeling the next day. I had to come get two nails redone the following morning. The rest of them were layered thick and lumpy. For the same price I was paying in Florida where I'm from, the quality was not on par. Won't be going back. Read Less
Angelica T.
30 Dec 2016
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REPORT
Went in for a 30$ mani pedi-ended up getting charged 75$ because i chose gel on my nails....that's more that DOUBLE!!
Joanne S.
7 Oct 2016
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REPORT
Fabulous salon with bright decor. It's clean, girls wore latex gloves for pedi. Nice massage! Β Yen and Holly were wonderful!!
Dani M.
4 Oct 2016
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REPORT
Worst experience I've ever had. Such rude service. One of the gentlemen went as far as to shoot us a nasty look and point to the clock a good hour and a half before the closing time posted on the door... Read More
Worst experience I've ever had. Such rude service. One of the gentlemen went as far as to shoot us a nasty look and point to the clock a good hour and a half before the closing time posted on the door. Terrible color selection. Read Less
Lindsey S.
22 Jun 2016
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REPORT
Came here after a bad experience at other nail salon. The ladies seemed gossipy but were nice.Got a 40$ gel manicure I showed them a picture of what I wanted and they didn't even do the correct shape ... Read More
Came here after a bad experience at other nail salon. The ladies seemed gossipy but were nice.Got a 40$ gel manicure I showed them a picture of what I wanted and they didn't even do the correct shape or color. Big disappointment Read Less
Tarin H.
29 May 2016
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Nice, had a great pedi with a foot massage and the gel manicure was good too. They weren't too busy and I was out of there in 45 min, way fast!
Chanele R.
21 Apr 2016
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REPORT
I am on the search for a good nail salon in the area, and I had high hopes after reading the review. Don't get me wrong - my pedicure was not bad - but it was not great, and not really what I would ca... Read More
I am on the search for a good nail salon in the area, and I had high hopes after reading the review. Don't get me wrong - my pedicure was not bad - but it was not great, and not really what I would call the "deluxe." I actually chose the highest level of pedicure they had, and I specifically pointed out that I had two cracks on my heel. The tech did buff my heels, but just not enough. My heels the next day, of course, had the cracks (I knew they couldn't really fix those), but they also had a lot of rough skin still. The painting job was nice, but I just don't Β feel like I got what I needed there. Also, the deluxe was marked as coming with 10 minutes of massage, but I got nowhere near that. I mean, 5 minutes is nice, but if it advertises 10, at least do 8... You know, if not actually 10. Read Less
Nancy G.
4 Aug 2015
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REPORT
I love this salon, Brandy does an excellent job, this place is the best I have been to in Spokane. They are fast, friendly and very talented.
Angela H.
27 May 2015
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REPORT
Let me start out by saying I am super picky about my nails!! I read a few reviews and they were mostly good so I thought, why not give it a try?! They did an AMAZING job!! I got a fill and a pedicure ... Read More
Let me start out by saying I am super picky about my nails!! I read a few reviews and they were mostly good so I thought, why not give it a try?! They did an AMAZING job!! I got a fill and a pedicure which ended up being $40. That's actually really cheap for how well they did. I'm very happy I've found my nail place. Read Less
Monica L.
12 Apr 2015
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REPORT
I've been to a lot of nail salons in the area and they were all horrible. This place is clean, the girls are friendly and to TOP it off...They rub your shoulders when you get a manicure! I'm good with... Read More
I've been to a lot of nail salons in the area and they were all horrible. This place is clean, the girls are friendly and to TOP it off...They rub your shoulders when you get a manicure! I'm good with that, an added bonus. The nail painting job was just ok. Maybe because I don't have very nice nails, but I won't be looking any longer. This is my nail place from now on :) Read Less
Melissa S.
13 Mar 2015
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REPORT
I went the 1st they did and excellent job so being new to town I thought this was gonna be my spot nope! I have come back 2 more times and they did a terrible job I was disappointed I had to share.
Vanessa O.
10 Nov 2014
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REPORT
I won't go anywhere else for pedicures. You can choose the level of pedicure that you liked from basic to spa. I am usually on a time crunch, so I pick basic for $20. This place is super clean, has fr... Read More
I won't go anywhere else for pedicures. You can choose the level of pedicure that you liked from basic to spa. I am usually on a time crunch, so I pick basic for $20. This place is super clean, has friendly employees, and always are speedy! I have gotten manicures here as well and they do a great job with the gel polish. I have never gotten acrylic here though, but I am sure it would be up to par with other locations. Even if they are busy, they are fully staffed to take on all the customers! The wait time usually isn't long at all! Read Less
Jessica M.
7 Nov 2014
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I love this place! Β I go for pedicures and Quin always does a amazing job! She goes above and beyond! She's the best nail artist I have ever had. Her massages are amazing!!!
Samantha U.
27 Oct 2014
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REPORT
These people are THIEF S they stole our iPhone 6 plus we had it sent to sprint but it was accidently sent to there salon when we came in to ask them for it they said they threw it away Β What a bunch o... Read More
These people are THIEF S they stole our iPhone 6 plus we had it sent to sprint but it was accidently sent to there salon when we came in to ask them for it they said they threw it away Β What a bunch of horse shit Do not give these people your business they are less than common criminals Read Less
Heidi and danny M.
6 Jul 2014
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REPORT
Took my 7 year old niece here for her birthday for a mani/pedi. Staff was so friendly and spent a lot of time making sure her nails were cute and she was having fun. I also got a mani/pedi. Very fast,... Read More
Took my 7 year old niece here for her birthday for a mani/pedi. Staff was so friendly and spent a lot of time making sure her nails were cute and she was having fun. I also got a mani/pedi. Very fast, done well and clean nail salon. Would definitely go back and recommend to others. The price was also lower than many other salons I have been to!!! Read Less
Sarah M.
14 Sep 2013
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REPORT
They were only one of a few salons open on Sunday. Β I didn't get there until an hour before they closed as a walk in and wondered if they could get me in. They didn't even hesitate, in fact they took ... Read More
They were only one of a few salons open on Sunday. Β I didn't get there until an hour before they closed as a walk in and wondered if they could get me in. They didn't even hesitate, in fact they took another 3 walk ins after me. Β Happily and smiled. Β Kevin did my pedicure. Β Very professional introduced himself and did a great massage on my legs, checking in to make sure it was just right for me. As a bonus they had the Broncos game on too :) I will be back for sure! Read Less
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