The only nail salon I will go to! It's family owned and operated. The staff are always nice and accommodating. You even get a beverage with your service including wine! Mimi is awesome! Thank you for always taking such good care of me! Read Less

This is my go-to nail place in Redmond. They take appointments but you can almost always just walk in. They have a LOT of color options for shellac! Nail technicians are thorough and do a wonderful job. My manicures always rarely peel or chip too soon! Read Less

This place is a rip off and I would not recommend. When I last visited, they had reasonable prices for pedicures posted online. They put me in the chair, soak my feet, and then give me a pedicure menu with prices (even for the cheapest pedicure) that were way more than their online prices. I felt tricked into paying more. And the pedicure and manicure chipped after just a few days. Way better places with way better prices in Redmond. Read Less

Extremely over priced. What a rip off! They tried to charge me $12 extra for the holographic/chrome powder to be put on top of shellac nails (also over priced $30 for just the polish!!! not a manicure) Called Happy Nails, just down the street only $20 for Shellac polish and $3 for chrome powder! Read Less

Lee and her team are the best. I have been coming here with my Mom for many years, and they always do a great job. Polite and very clean. I always get a great pedicure for a great price. My mom has her Gel nails done, pedicure, and waxing, she refuses to try anywhere else, and why would she ! Read Less

I have been coming here since they've been open! Originally it was located two doors down and smaller. They re-opened to this current location with beautiful renovations. More space, modern and clean. Ly is the only person who does my nails. I'm a bit rough on my nails but we do acrylic set + shellac on top and it does not budge til my next visit! Jo usually does my pedicure and it always feel nice and fresh! Definitely would recommend this place! My girls all come here. Prices are amazing & the staff are so friendly. You should usually book an appointment but they also do walk ins! Read Less

Jo is one of the best nail techs I have ever had! She is quick and efficient and has great design skills, I am always pleased with my nails and constantly getting compliments on them. I always tell people to go to fantasy nails if they ask me. The prices are very affordable and the customer service is great! Read Less

Incredibly disgusting customer service! Not only did these people do a poor job on my nails, but they also yelled at us, calling us profound names and called the cops on my friends and I when they refused to give a discount. We arrived at 4:55pm for our 5:00pm appointment. They told us that they thought we called to cancel our appointment, which obviously we had not as we showed up, and they would not be able to take us until 5:30pm. We asked if we could have a discount for h...aving to wait and they said yes. We waited around and they kept reassuring us that we would be next. They had three people working and one receptionist. One lady had started working on 1 of the 3 of us, meanwhile the other two working ladies, took people who seemed to be walk ins. After inquiring, they told us that they wouldn't stop serving the walk in people to serve us, but again we would be taken soon. We did not leave the salon until 7:45pm. The quality of service was very poor, the nail polish doesn't go to the cuticle and is streaky. My friends and I agreeed that all three ladies that we worked with were aggressive with the tools. Mine in particular, kept telling me not to move, when I clearly was not. To top it off, I watched the receptionist clean the foot baths with a loofa from a jug of soapy water that had been sitting on the floor since we had arrived. This is not up to cleaning standards. When we went to pay, the lady (Lee) told us that she would give us each five dollars off. We did not think that this was enough compensation for our experience. She immediately became defensive and told us that she would not speak to us any longer and that we could deal with the police. We told her that would be fine and we would love to talk to the police to have them sort this out. We did not actually believe that she would call the please given the silliness of this matter. However she did and was only on the phone for about 30 seconds before she hung up. She also told the police that we were refusing to pay, which was not true, we said that we were not paying that much. The price that she was telling us was much higher than the prices on their website, so obviously we were not paying that much. As she continued to yell at us, the receptionist agreeed to have us pay for only $10. At this point, we did not even want to pay at all since Lee had coninuted to call us inappropriate names. We attempted to explain to her that business owners should want to do anything to please their customers, not make them so angry that they feel the need to take time out of their day to write a terrible review. She should not be working in customer service if this is how she treats her costumers. We left by paying $10 and telling her that our multiple friends who go to Fantasy nails, will no longer be going there. See More Read Less

I absolutely love going here. The environment is relaxing and they offer drinks while you get your nails done. I get acrylics done and they always look amazing and last. The reason I first went here is because it was close to my apartment and it is one of the few salons open late after I get off work. This is now my go-to nail place! Read Less

I've been coming here for a few years now and the girls there are always so sweet to me! I've been to many places and this is one place I always refer my friends to. My nails always look nice and last almost a month before I have to get a refill. I feel like they don't try to rush through my appointment and the store always looks clean. Would definitely recommend! Read Less

I found them about a year ago!!!! Love them. The nicest girls. Massage is best. I pay a little extra for massage, but worth it. My daughter and went somewhere is in Kirkland before and we won't be going back as Lilys is far superior!!!! Read Less

I have come to this place for years. It has changed owners quite a lot. Today I came for a manicure and pedicure. While a lady was doing my pedicure, I asked her to rebuff my nails and clean my nails a bit better. I don't think she understood so she called someone that speaks English more fluently. I explained it again and she showed this lady what to do. Apparently she was not happy and told me that if i didn't like how she was doing it to not come over to the store again. I was speechless because I didn't say anything rude to her. I asked her to repeat it again because I was in disbelief. She was so rude and I am for sure going to follow her advice... not to come again. Read Less

Didn't had best experience! The pedicure was fine but my shilac fillings wore disgusting! The lady haven't even cleaned accurately my nails,too thick, and during the process I was bleeding! Very disappointing experience and waist of money! Read Less

I've been going for years but I feel like there had been a down turn lately. They rush me through my pedicures, barely get my calluses scrubbed and my manicure today was done by what looked like a new guy and not even 4 hours after I left, my nails are SEVERELY chipped. Read Less

I have gotten a gel manicure every 3 weeks for the past 3 years and I am new to the area so I decided to give this place a shot. Getting a gel manicure here is fine, the ladies are a tad bit rough on the cuticles though but my nails have lasted about 2.5 weeks in great shape. I would NOT recommend getting any sort of waxing done here as I decided to take advantage of the free eyebrow/lip waxing for the yelp check in and the woman literally plucked my skin with tweezers to the point where I started bleeding in some parts. I've never had that happen before.. Read Less

I love this place! It's the best!! Me and my dad come here all the time! They always do an amazing job! I highly recommend! And my nails always look great! And everyone is very nice! :) my favorite place Read Less

Took my 8 year old for Valentine's Day spa manicure and pedicure for her first time! The staff was super friendly and did a fantastic job on our nails. They also offer complimentary beverages including wine if interested. Would most definitely recommend! Read Less

This is the only nail place I will come to when I'm on the eastside. The price is good, the employees are fast and nice, and they are good at what they do!I usually only get a normal pedicure, a #1 I believe. The price used to be only $25 but it's been lowered to $15. It comes with clip/clean/shape, massage, exfoliate, hot towels, lotion, and polish. It comes with a free drink as well. They've really upgraded since I started coming here, adding the free drinks, the reward system, and the menu. Overall it's a nice place, and the employees are always sweet and friendly. They have offered me free flowers on my toes many times! If you're nice to them they will always be nice to you back. Read Less

I recently got my nails done here to be ready for the holidays. I got fake nails for the first time and I can't say nice enough things about the service and the staff. They took the time and care to make my nails look beautiful. I will definitely recommend this spa. Read Less

Wonderful service and great products! I called late in the day asking if I could get an acrylic full set with white tips and they were willing to fit me in at the end of the day. I never felt rushed, the lady doing my nails took her time and did a wonderful job! I live in Renton but work in Redmond, and I am now bringing my friends on the weekend up here for pedicures. Very impressed! Read Less

DON'T ever Come Here!!!!! Waste your money!!!! I was here 2days ago to do my shellac done. And now It starts to come off , TAMMY did my nails . Now look what??? When I call to tell like what happened to my nails and the lady talked on the phone try to dont understand what I talked .WTH? Its Ok to charged $32 for shellac but the shop doesnt look fanncy or anything to charge that much. Read Less

Don't go to them, they start off nice and helpful but when you come back to get your nail repaird they come off with an attitude and speak in their language.  I got my nails done and a few days later my nails started to peal (shyallic) I showed them where my nails peeled and they gave me an attitude then they fixed my nails. Two days later the same nails peeled and a few more. I just removed the others and waited for my fill. When it was time for me to do my fill, I  asked them what do they do for fixing a nail if it peels, they said they will fix it for free. I then told them how it was when I was in there last. They then spoke in their language and said they will not charge me for shyallic. I paid for my service and when I got home I looked at my receipt and saw they charged me for two nail repairs that i didn't get done. DON'T TRUST THEM..... Read Less

I love getting my pedi's here, they give you wine and the experience is relaxing. There have been a couple times where the customer service wasn't as warm as other times. And one time my toe nails had nail polish just caked on and they would not dry BUT that was 2 out of the 20 times I have been there. Read Less

I've tried a few different places in Redmond getting gel nails and they always lift before the 2 weeks but Lily nails is very meticulous and do a fantastic job. This is the only place where my gel nails stay on passed 2 weeks. The staff is friendly and detailed Read Less

This is literally the worst nail salon I've ever had the displeasure of visiting. First, the man who owns the place humiliated me by grabbing my wrist and pulling me to show the other customers a small, very old tattoo on my wrist. He was incredibly inappropriate and made fun of me. Then, a woman was removing my acrylic nails and literally tore a hole through my thumb nail. I am writing this review far after this experience and can tell you that this HOLE in my nail was extremely painful and took a full 6 months to heal. They play favorites with their customers. I was not offered anything to drink and did not get a warmed neck pillow... All of the neighboring customers did, even a woman who came in for the exact same service I was getting. The owner of this shop should be ashamed of his business. Read Less

I went their face waxing & meni pedi. First a lady did my face waxing & when I saw in the mirror I found out that she scraped my skin under my left eye. Then she applied some gel from which that area started burning. When I decided to pay & cancel my meni pedi with them, the other lady said that she has given me a 10% discount as if that can heal my scraped skin right away. I m never going back again. Terrible experience! Read Less

I went to this salon for my first time yesterday to get my mani/pedi done. Today a half of nail polish already chipped off even though I tried to avoid any house work.Disappointing. I will never come back. Definitely not recommended. Read Less

Overall: Would give zero stars if yelp allowed me. Horrible experience, never going back!Cons:1) Extremely rude staff, subpar service2) Expensive compared to the other nail salons in the area Pro:1) No wait, was able to walk in Read Less

went with 2 friends an hour and a half before close and instead of just rejecting us they took us in and rush our nails and toes. I asked for cat claws and got a cross between almond and cat. paid 70$ for poor quality nails. Read Less

NEW MANAGEMENT/OWNER. BEWARE!If I could give zero stars, I would.  I used to come to Lilly's nails all the time in high school and unfortunately, I came back for my wedding nails and I will never be coming back.  My nails look fine, but the service was totally miserable.  Came in with my mom, my aunt and one of my bridesmaids... they sat me across from them while they got their pedicures and they refused to allow me to sit with them.  She told me she had an appointment but no one ever showed up for an appointment...  then she didn't talk to me at all, which is fine, but still not super professional. When I said I would have her file my nails after, if I decided to do them shorter and she responded by telling me that we would do them now and not later..  okay? So then when I finally went to get my pedicure, they charged $60 for a pedicure?!  ARE YOU KIDDING ME?! they told us that we looked at the menu and we should have been aware. Well, I would be more aware if I didn't get yelled at when I tried to look at the menu.  Anyway, back to the pedicure - he wouldn't scrub my feet because it tickled too much.  Then I never got any mud placed on my feet/legs, even though I paid for it.  And I don't think it was a 10 minute massage even comes close to what he did. He rubbed up and down my legs twice.  The whole time I was sitting there he said all of two words to me, and like I said, that's fine but unprofessional.  Needless to say, because of new management, I will never be back.  I actually have a post on the previous yelp site saying how amazing they are - definitely not now.  Good luck to those who decide to go here.  Definitely don't go for your wedding. Not worth it.  Gene Juarez would be better and probably the same price. Read Less

Looking for a great place to get your nails done? Well Lily Nails is definitely the right place. I went here with my friends to have a girls day and I loved my nails and their service. I originally learned about this place from my friend who goes here quite often and she loves it. I went to give it a shot and these workers there are so nice and sweet. Once you get right in they offer you a menu that consist of all the different type of treatments you can get done. As well as there are FREE Beverages you can choose from water, tea, soda and even wine. Yes you heard me wine. This shop does more than just nails they do waxing, tinting (eyebrows, eye lash), Facials and a variety of manicures and pedicures. When I went in I got a manicure w/ shellac and a regular pedicure. It was very peaceful because of the nice music they play and the comfy chairs that they have. Getting my pedicure I got to sit in a chair that was a massage chair! I have only been to a few nail salons in my life and this was a first that the chair was an actually massage chair.  They worked professionally making sure they are following the right procedures and making sure all the tools they were using were clean and safe to use. Afterwards I forgot that I wore sneakers and they were able to put these slippers on my feet so I could sit in the drying spot which was a big surprise to me, It was very convenient. Overall I loved my experience and I would definitely come again. You should too! This shop is located right side of Boiling Point. So after you eat there feel free to get your nails done at Lily's. Read Less

Stopped by for a quick manicure today. I didn't have an appointment but didn't have to wait at all because they had 1 or 2 available ladies (one of them may have been the cashier/receptionist).The selection of polishes was pretty good. I wanted to choose an essie polish because I haven't tried essie before, but didn't like the color options so I went with OPI instead.The technician didn't talk much but did a good job cleaning up the area around my nails and then carefully applying a few coats of polish. The brief arm massage was nice and I like that she offered a beverage (mini water bottle or tea or soda?) when I sat down.I didn't get a chance to see prices before I sat down so I was surprised the manicure was $15 instead of the ~$12 I've encountered at similar places, but $15 isn't bad.Am I likely to return? Yep. I'm already thinking about getting a pedicure here in a couple weeks! Read Less

Zero customer service points. I came in for a fill (I've been getting them for 10 years, so I know the routine) and the tech was very forceful. She shouted at me to not touch my own nails while she was filing them down, told me "don't worry" about 5 times when I asked her to remove leftover polish before she attempted to cover it with acrylic and told me I'd have to get a manicure ($10 more, but all she did was cut cuticles and soak hands in water) to remove leftover polish. I have NEVER had a tech yank my hand, shush me, repeatedly ignore my requests and charge me extra for a mani I didn't even receive. All in all, I was charged $27 for a fill and cuticle cut. Ridiculous.I will NOT be returning. I'd advise everyone to skip this place unless you want to pay more for less. Read Less

Scary place...They do not speak English or understand it. They do not listen to directions. I once told the girl who was giving me a pedicure that I DID NOT WANT A FLOWER painted on my toe THREE TIMES. When I looked down, there was an ornate flower on my toe. I took her an hour and 45 minutes to finish. I was late for an appointment and I smeared the still wet paint on my nails on the way out. Find a place that knows enough English and listens to your requests THE FIRST TIME... Read Less

Lilly Nails is the ONLY place I will get my nails done. Lilly and her crew really listen to what you want, and do it the right way. I have been going to Lilly for more than a year and half now and enjoying every visit. All nail salons are not equal, and my daughter had a very hard time finding a good one. So when she found Lilly Nails she actually took me there and pampered me royally. Now when I hear horror stories about the ?other salons? .. including the huge expensive ones, I always tell people where to get it done right .. every time. I especially love the way they do acrylic nails, pedicures and waxings. Good prices and excellent results. Lilly you Rock !!! Read Less