I used to love this place, but after my most recent visit I'm kind of disgusted. My overall experience was quite poor, sadly. I was greeted with a less than pleasant attitude and nearly scoffed at for... Read More
I used to love this place, but after my most recent visit I'm kind of disgusted. My overall experience was quite poor, sadly. I was greeted with a less than pleasant attitude and nearly scoffed at for bringing my own polish. I had made an appointment for a single pedicure, because normally this salon is packed on Saturdays. Today was not the case. I was seated early, which was nice. My pedicure water was cold, even after asking the technician to adjust the temperature. The padding in the massage chair is completely worn out, so the seat was really uncomfortable. During my pedi, the girl was really aggressive with the pumice stone scrub - which looked less than clean to begin with. I'm no expert, but you don't need to scrub the arch of my foot. The skin there is pretty soft as it is, thanks. She was scrubbing everywhere but the places that needed it, so I finally just asked her to stop. Next up, massage. Again overly aggressive, digging her fingertips into my calf and down my shin. Eventually she rubbed so much/hard the lotion had entirely disappeared and it was rubber glove on skin. Not pleasant. Again, had to ask her to stop. Shortly after that she painted my toenails. No complaints. Then, escorted me to the drying area. GROSS. The floors need a serious deep cleaning and I was hesitant to walk barefoot across them. I sat at the drying station, and with nothing more to do started looking around. This is worst part of my review. I was absolutely mortified by the state of the carpet, and the corner of the salon near the drying area. Absolutely disgusting, obvious mold, and a chunk of the wall rotted away. The carpet had obviously not been vacuumed anytime recently, there is no way that the level of gunk on it came from the two hours they'd been open for the day. Never again will I return. Sorry, but there are much better salons in the area that are well kept and much cleaner than this. Read Less