I dont often rate places but I had to come comment. I sat with Diana today for a shelac manicure. Wow!!! She is by far the most considerate and personable nail technician I have ever worked with. She took care of my nails as if they were her own, talked to me throughout the whole manicure, focused on me only and ACTUALLY INTERACTED. I am so impressed. At no time did she talk to anyone else or break our conversation. My nails look better than ever before because of her time and attention. She was kind and compassionate woman with true skill. Read Less

Amazing service as always! Helen is so gracious and talented. I've been coming here off and on for about 7 years and I've recently moved to mount Vernon and still pay her a visit when I can for amazing nails! Perfect Halloween nails! Read Less

After making us wait over an hour, the front desk lady did such a rushed job on both my mani and pedi. My nails are crooked and looks sloppy. One month later, the shape of my nails are still not back to normal. She thinned the sides of it so much that I'm afraid she has just changed permanently how they will grow back. After the polish came off, I noticed scratches all over the surface of my nails from her rushing. Also, while we were there, another dissatisfied customer came in complaining of what a botched job she got from the day before and they sat her down right away to fix whatever they did to her nails. VERY bad sign. Needless to say, I will never come back. I only came here in the first place because it was the closest salon to our house. But now I will gladly drive farther! Read Less

My lady basically pretended like she didn't understand me. Try to put white customers before but I walked up and said I've been waiting. Her response was "I'm just seating them but you're first."  What I should have done is walk out! Wiped my hands with alcohol and I asked her to stop and continued till I took my hand away. She then says she was cleaning them. I can wash them... you don't need to wipe them with alcohol/acetone. It's so damaging to skin cells. Raced through to do a basic polish change. The polish is thick so she decides to add thinner after the first coat. Pieces of lint at the end of nails. Waist of time. Just don't bother going here. Read Less

This place is horrible, went to get pedicures but the lady that seemed to be the "boss lady" spent more time in the back than with the customer. The pedicure was so uncomfortable. It was rushed even though we paid for a deluxe pedicure. They just want to make money and don't care about customer satisfaction.Think twice before spending money here. Read Less

I have been to this salon several times now and have finally decided it less than mediocre . The atmosphere is good but the quality is not up to par . My nails have been left quite jagged and uneven , and by the time they were done w my toenails I hardly had any nailbed to speak of , frustrating !!!! Also I asked for a manicure and before I could react the nail tech had cut off more than half my free edge without asking !!!!!! Read Less

I went in for hair removal for my bikini area for the first time. I was really nervous but the lady was so nice and made me feel comfortable. The hair removal was quick and not as painful as expected. My mom also got the deluxe nail service and she was extremely happy with it. The environment is relaxing and clean, the pricing is fair. My mother and I are very happy with the results and I will he going back. Read Less

DO NOT COME HERE!!!! Let me just say that this has had to be the worst service I have gotten done ever. The people were tacky and unqualified.... the people that were here were rude and I was verbally assaulted from one of them. I asked for a simple pedicure and they gave me the worst I've ever had. My friend just had them take off polish but they ended up scraping her nails with sand paper and leaving scratches all over her nails. My polish looks like white out and a blue ball point pen. I was going to get acrylics but when I saw them messing up my toes, I asked for a simple manicure. At the end of my manicure, in natural light, my nails were purple when I asked for clear polish. Soooo overall, DO NOT COME HERE!!! SAVE YOUR MONEY!!! Read Less

I love coming to T2 nails. I've been getting fills here for a few months and every time I receive spectacular service. I was surprised to see other people's reviews say that the service was rushed and that their nails were too thick. Every time I come in Yen is always so nice and takes at least an hour on my acrylics- never rushes and the one thing I love is how natural she makes my acrylics look. Read Less

my wife got her nails done here a couple times. she said the people are so nice she hated to say anything bad, but they didn't do a very good job. her nails were uneven, "pointed" different directions, they cannot do nail art, and they cut her toe nails painfully too short. She gets shellac polish and had three nails peel. (that should never happen with shellac), One nail started to come off, another one broke. they didn't glue the underside so her natural nails were peeling........they charged $20 extra for nail design that looked like a four year old did it. Read Less

Great salon and they offer you a free beverage of your choice once you sit down. They don't rush the process of getting your nails done and the quality is great. I've been here a couple of times and along with the quality, the service if great too! Read Less

O.K. I did not want to post anything bad about this Place since the last time my wife went in there they were new. This time I have no choice. My wife has been to this place twice now and both times had a reservation. Both times she has had to wait exceptionally long once there. The first time it was 25 minutes and today it was 50. This place will take your reservation just to get you there. They have no intention of actually holding your reservation or even make a schedule to organize the oppointments. Basically they will waste your time to make the buck. The pedicure and manicures are alright but nothing special. Certainly not worth wasting an hour or half an hour waiting for. If you walk in, you might get in earlier than those wait times, I'm not sure. My recommendation would be to drive down road to MIll Creek town center where there is 3 different salons that will do everything to make you happy since they have competition next door. I renaming this place doo doo T2 nails and wax. Read Less

I use to love this place when we first opened our business , because the owner was so nice. But I don't know if they got sloppy, lazy or just stopped caring all together but the last 4/5 times I have been thoroughly disappointed in the Service I received.The pedicure's was immensely rushed, the acrylics were SO thick, or I paid $45 to WAIT while they helped everyone else but me and my friend. I will not be back because the time they actually worked on my feet was NOT 45 minutes. I probably got a total of 28 minutes of work and paid almost double the actual service. I would rate this about 1.5 starts, ONLY because Helen is nice, as are her ladies. But other than that, it's thoroughly disappointing. Save your time and your money. Read Less

I gave this salon two tries before giving them a 2 star. The first time I went in for a pedicure with a friend. They were fast and prompt. They had typical nail salon customer service. My technician was so-so, she rushed through the service and did about as good of a job painting my toes as my husband could have done. A few days later I ended up with an infection around my cuticle which indicates the equipment was not sterile, and/or she didn't cut the cuticles properly. It happens so I was willing to give it another shot.Second trip, I went on my own for a shellac manicure. Again the service was rushed. The nail technician was rough with my hands and seemed in a hurry... there was no one waiting. The end result was okay, not the best I've had. Fast forward less than 36 hours later, several of the polished nails peeled off. This is shellac, it should last 2 weeks. I won't return. Pretty disappointing considering the nail salon is so close to my house. The pricing is decent, but that's about it. Take the extra time and drive over to Tina Nails on 164th. Read Less

I walked in and was greeted by four smiling faces. The salon was empty so I got right into a chair. It wasn't long after my services started that several other clients walked in. My technicians stayed by my side and completed my mani/pedi in less than an hour. I work long, hard hours, on my feet, and my heels tend show it. The young woman doing my pedicure was so meticulous about getting ALL the dead, dry skin off. And I appreciate it greatly! As for the polish, it's clean,  with no residue on my skin and no air bubbles on my nails. This is my first visit to T2 and since I live so close by, I will return. It's such a convenient location, I'm surprised they aren't busier. But that's better for me, and you, when you decide on a whim to go get your nails done. Thanks Ladies! Read Less

Nice ladies. It's was difficult to communicate with them unfortunately. Mani/pedi is below mediocre for their pricing. My pedicure water was cold, I asked for it to be warmed up, but it was lost in translation, no pedicure tub liners, they use the same "foot grater" & pumas stone on everyone (which I refused) they lady next to me toe nail fungus (really thick oddly shaped nails) and they still serviced her. Not worth $50 for mani/pedi. Save your time and money. Read Less

I love the owners but as of late, I notice more newer nail techs. Not the seasoned gals that have been doing this for years. Two months ago when I came, I had Cindy. She was newer at the time and has since seemed to learn the ropes a bit more. I think more trials on the owner and staff while newer techs are training would be helpful. I receive regular eyebrow waxing from Helen who has always been amazing to me and my family. She and her husband allowed my entire bridal party to come in and set up food trays and her husband even served the snacks to us! Great environment! Read Less

Never been here before. Came in tonight for quick pedi.  The lady doing my feet was its preoccupied with the ladies around her. Like she didn't know what she was doing.  Also very bad at the cuticle  manicure.  Missed several toes.  Then stacked all the massage oil and lotion at once on both legs.  Once she got to the second leg it was so dry with her gloves I had to ask for more lotion.  It was very unorganized and not very good quality.  Then I got shorted on my massage and she left before I got hot towels. Then another lady had to come in to polish. She missed 3 with the top coat, there is polish all over my pinky toe and the others look like they have a week of grow out she stayed so far away from cuticle  and didn't even pull my pant legs back down.   I don't think there is enough room to go into that.  I'm always willing to try new spots out (on pedis) but I recommend to stay away from here.  Your heels and toe nails will hurt when you leave.  I won't be back. Read Less

This place was absolutely horrible! I told them multiple times I did not want to continue with the service I did not like it. Because I chose to not continue with it they locked me in the shop for an hour they said they would call the cops and did not so I did because they kept me locked in there. They do not care about the customer experience all they care about is getting paid for their not full service job. It really is a shame because I went in there to relax and get full experience as I am 40 weeks pregnant and due any day. I waited to get my nails done so I could have a small treatment for myself before I have my first baby and this was definitely not what I had in mind for a relaxing day. Never have I felt so uncomfortable and stressed out at any place of service. They truly have horrible customer service!! Read Less

Horrible customer service I was seated, the lad t began removing my nail polish as she was completing that another woman tells me the don't have time to complete the job they began due to being understaffed. Then why did they seat me in the first place? Too many nail shops close by I LOVE COCO Nails off 164 great service! Read Less

This is a great salon. It is clean , beautiful and they do a great job. Rachel and Sarah have had there nails done here for awhile. Rachel gave me one of there gift cards for Mother's Day and they did a beautiful job. Read Less

Used to love this place- until they gave me an infection in my nail! NOT KIDDING- they replaced one of my nails and cut my nail on the top- was sick for a week with a swollen infected finger. Not sanitary & they don't care when they cut u and u bleed, they add a nail on anyways. lucky I didn't sew. Read Less

I use to love this place because the owner, Helen, Is SO incredibly nice; however the 2 times I've had them do acrylic over my natural nail, they have over filed my nails - to the point they bled; OR made them TOO thick AND the last 3 pedicures have been rushed and not worth the money I paid for them. I continued to give them chances because my business is just a few doors down; but after I emailed the owner and tell her about my experiences - and haven't gotten a single response I will most definitely NOT be back; which is unfortunate because I LOVE supporting local businesses; especially my neighbors! Read Less

They are threatening me with a $20 fee for trying to reschedule an appointment same day!! I called an hour before my appointment and they said I would be charged $20 if I didn't come in at my appointment time - I was supposed to notify them 24 hours in advance. I had made an appointment because I had a Groupon, normally I would just walk in. They DO NOT STATE THIS POLICY anywhere on their site or anywhere on their Groupon deal.Now I don't even know if I want to use my Groupon voucher at all.Even after I rescheduled my appointment they called my phone twice and left a voicemail telling me to come in! Very very very poor customer service and annoying, unprofessional behavior!!! Read Less

First time going. I really wanted to like this place since the location is perfect for me. But I won't go again.  The staff are really sweet though and they offer complimentary drinks. But, when it comes down to it, I am paying for a pedicure and it was a weak pedicure. Like not clipping my nails down to my liking, not taking off skin around nails fully, just on a few nails, and my heals are still crackly, starting next day. Read Less

My friend recommended this place since it was close to her house and for Noon on a Friday it was nice and quiet, a few other folks but slow enough that we were able to take our time and relax.  We were offered a drink list, the ladies were very helpful in picking a color and getting seated.  Great shellac color selection and when I asked for a specific regular polish color they were helpful in searching with me.  I liked how the pedi-spa was actually hot instead of luke warm with most places.  They did a great job of glue-ing down the shellac at the cuticle as some other places try to apply right up to the cuticle and then it peels, so this is much better!  Amazing scrub with the pedi, my legs felt like porcelain! I asked for a small detail on the toes and they were good to double check everything looked good and the manager even came by to make sure things were going well. Very pleased.I was probably too busy talking to my friend, but I do not recall being asked if I wanted my nails cut or shaped a certain way so that might be something to ask for if you have a preference. Read Less

The first time I was in this salon, I was impressed. I was happy with the service but I got a pedicure, this is a service most of us are probably not that critical of because we don't inspect our feet that closely. I really did like the way they present you with a drink, that sucked me in for some reason. I also really liked that they used Gehwol products, seemed like a salon that used good, quality products.I went back for a gel manicure and that's when I started noticing issues. The first problem came when I was trying to choosey colors. I went with a CND Shellac shade that was swatched on a CND marketing item, it actually said what shades were layered to create the color. When I asked for it, they wanted to charge me $5 more for using 2 shades. It's funny that they did this because they said shades 1-30 where not subject to the charge but I know for a fact that one of those shades was a layered shade. I know this because I know CND nail educators. And if you think about it, what is the deal with taking 1 coat of one shade and adding 1 coat from another on top? I decided on a different shade altogether.The manicure portion of the service was normal. All of the little scraggly bits of dry and excess skin were nipped and the massage was nice. For me, the real issues began when the polish was being applied. Gel manicures need the nails to be properly cleansed before you begin to make the polish last and avoid bubbles. This is why they dehydrate the nail before they begin. I watched as my tech apply the base coat and the polish began to bubble. I pointed this out to her and she said it would be fine. It wouldn't, this is when you remove the base coat and start over, since we hadn't cured the polish, not sure why she couldn't. As she continued, I saw lint make its way onto my nails and she basically polished right over it. After curing and applying color, the bubbles where still there. What was worse is that she shade was quite a bit sheerest than it was on their swatch. She got mad when I wanted another coat of color. This frustrated me because I couldn't understand why I was getting this attitude. I left when I was done, feeling pretty blah about the whole manicure. I didn't plan on going back.This brings me to my last experience at T2, I went back because I was in a rush and they had the time. This time I was in for a mani/pedi. My pedicure was extremely rushed and badly done, I was in and out of that chair in 15 minutes but I didn't complain because my main focus was the gel manicure. When it came time to pick my color, I picked a formula by Gel II that changes color with your body temperature. The color was a pale pink when warm and a red when cold. Again, I saw a few bubbles start to form and another piece of lint made it onto a nail. I didn't say anything, I let her work uninterrupted. As she worked, she didn't always apply the polish in strokes. She concentrated the color on the tips, at one point so much that the one nail with lint began to look like a ton of color was mounted on top of it. That area of the nail actually had a point. That was really frustrating so I finally spoke up about it but by then, she'd have to remove the color completely and start over so I let it go. Again, we ran into an opacity issue. At 3 coats, the polish just didn't look good so I asked for more. When we were done, I got into my car and noticed the color change. My issues with application aside, I was happy with the ombré look it gave me. That's when I realized there was polish cured all over my skin. I went back inside and their solution was to cut if off of my skin. I let them nip away 1 finger but it hurt like it was picked raw after awhile. They didn't want to spend the time to soak it off so I decided just to live with it. I am observant when I get a manicure, I expect to have my nails free of bubbles and lint when the tech is done. I normally don't point things out to make them feel bad while they are working or to criticize anyone. Instead, I keep it to myself and just don't go back but this salon doesn't seem interested in satisfying their customer or giving them flawless manicures. I could do my own and get the bubbles and lint all over my nails. This time I'm really not going back, which is sad because I referred people after my 1st visit and they told me their experiences where not that great. Read Less

I went here with a groupon I purchased and I decided to make an appointment in the morning so that I could quickly get in and get out for my mani and pedi. I tried to make an appointment with the owner because according to the reviews, she's the only one that knows what she's doing. However, when I tried to make it for an early time, she was already booked with someone so I was hesitant to go but I went in anyways.I was paired up with this LOVELY lady named Amy and she was sooo nice! And conversed with me about various thing during my visit. She was telling me about the older ladies that work in the shop and how it's difficult for them to do exactly what the customer wants because they do not understand English so Amy helps them as much as she can. They did a good job on my toes and fingers and would love to go back again just to talk to Amy. I would recommend going in the mornings when they're not busy. Read Less