I don't know how so much could go so wrong but it did. It'd been a little bit since my last mani/pedi and since I needed a treat, I thought I'd have the works done. I was so frustrated and disappointe... Read More
I don't know how so much could go so wrong but it did. It'd been a little bit since my last mani/pedi and since I needed a treat, I thought I'd have the works done. I was so frustrated and disappointed... again. Do I go into everything or just say "everything" and have y'all know what I mean? First, the girl was fresh out of school. Yay me. If I'd known, I would've requested someone with experience, considering it was a treat. I requested another additional acrylic nail for one of my toes because of an ugly toe nail. I wasn't given a price for that but you know there was one, there always is. First, the pedicure. She nicked my cuticle but it didn't bleed, just made me almost jump out of the chair is all. Her message work left much to be desired. I rolled my eyes but what can you do? It was short and that was a small blessing. For $35, I would've thought there'd be more to it but no. And the toe? Well, she didn't see fit to deal with that at the pedi station, so I had to balance my foot on her knee while she did this and please remember, she's a newb, so I had to hover there for quite awhile. She loves using that drill, too!!Second, the full set. I shudder at the memory. She doesn't know how to lay acrylic, so she tried to fix it with shaping. That wasn't working at all. I have acrylic all over my fingertips and fingers. It'll be an exercise in frustration picking it off over the next several days. At the 72 min mark, someone else that worked there came over to look at what was going on. I asked if someone else couldn't finish up because this girl was having obvious problems. She knew how bad it was at one glance and moved me over to her own station to try to fix the damage.She worked at it for another 30 minutes but the damage was so awful, there's no repair without waiting at least a week before going back to fix anything. Seriously, my 15 yo son would've done a better job. And for licensing... there are what look to be certificates on the walls but... Idk, some looked real, some didn't. Some were filled out, some weren't. Maybe that's cool, like I said, Idk.Third and finally... how it was resolved. If you can call it resolved. I got the toe for free!! She said it would've been a $3 charge (good to know, after the fact) but because of my full set failure, she'd knock that off. She kept asking me to return and offered $20. I wasn't sure if the $20 was if I came back or right then. But once I made it clear that I wouldn't be back it wen't away. Of course I assumed that it was for right then because it seemed like a wrong needed righting but no. I paid $55 for this mess.No, I won't be back and I don't think they care one bit, no matter what she says. Read Less