Being new to the area, I took to Yelp and Groupon to find a salon to try out. Bellissimo had a great deal on Groupon, and given their reviews on Yelp, I knew I had to try it out. I love the salon's lo... Read More
Being new to the area, I took to Yelp and Groupon to find a salon to try out. Bellissimo had a great deal on Groupon, and given their reviews on Yelp, I knew I had to try it out. I love the salon's look and feel -- clean, trendy, and in a nice area in Edmonds. I was booked with Viktorea for a 1pm appointment. I arrived about 15 minutes early, knowing I would have to wait for my 1pm appointment. When I got there, another stylist greeted me and told my stylist I was here for my appointment. I was told she was running 'a little behind' and when I asked how long 'a little' meant, I didn't get an answer... but, I figured 'a little' would be 10-15 minutes. I opted to sit in their comfy waiting area to flip through some magazines. It turns out 'a little behind' meant 40 minutes behind... yes, I didn't get into the chair until 1:40pm. Fortunately I had time to wait, but that doesn't mean it wasn't irritating to have waited that long. To her credit, Viktorea was apologetic. I took pictures and a sample of a hair extension for the type of cut and color I wanted, and Viktorea achieved that. She was very friendly, and once I was in the chair, she got to work quickly and I was in and out under 2 hours. I was happy with the results.The only reason this review is not any higher is because of the lengthy wait. I've never experienced such a long delay for a hair appointment before, and being that I drove from Everett (where there are several salons closer to home) it didn't really give me the best first impression.I may consider going back because I do love that my hair looks and feels great, but first impressions are everything... Read Less