Tom and his employees were great! They promptly and accurately did my almond shaped acrylics. They charge $5 extra for coffin or almond shaped because they're more labor intensive. Totally worth it. O... Read More
Tom and his employees were great! They promptly and accurately did my almond shaped acrylics. They charge $5 extra for coffin or almond shaped because they're more labor intensive. Totally worth it. One lady started my nails and Tom came in to finish them. Only took about an hour. Overall I am very happy with the service, will be returning for a fill later on! Read Less
Jessica Regan
30 Jun 2018
REPORT
Really loved this place. Nice gentleman named Tom helped me and he did my nails exactly how I wanted. There were zero problems with my experience and my nails are beautiful. Will be coming here again ... Read More
Really loved this place. Nice gentleman named Tom helped me and he did my nails exactly how I wanted. There were zero problems with my experience and my nails are beautiful. Will be coming here again in the future! Read Less
Shanna Sampson
20 Jun 2018
REPORT
Horrible. My Mani/Pedi took 2 hrs 40 min. It ended up feeling like torture. The person working on my nails and feet kept getting up and walking off. To help people, to answer phones, etc. He even left... Read More
Horrible. My Mani/Pedi took 2 hrs 40 min. It ended up feeling like torture. The person working on my nails and feet kept getting up and walking off. To help people, to answer phones, etc. He even left and went to Target to show someone how to get there mid Pedicure. My feet are fine but my nails look horrible, the costly gel polish is already chipped and lifting 5 days later. Oh and he cut one of my fingers. The whole thing was awful. Definitely not somewhere I will return. Read Less
Pam Van Gerpen
6 Jun 2018
REPORT
Might be the best pedicure ever! Well worth it, great service and relaxing! Will be back 😀
Melanie Lankhaar
2 Jun 2018
REPORT
I had an absolutely amazing experience at better nails. Tom and Kelli went above and beyond for me. Only place in Bellingham that would do what I asked for as for a decent price as well. Amazing servi... Read More
I had an absolutely amazing experience at better nails. Tom and Kelli went above and beyond for me. Only place in Bellingham that would do what I asked for as for a decent price as well. Amazing service and beautiful work. Read Less
Sarah Karamoko
28 Apr 2018
REPORT
After going to multiple nail salons in Bellingham and having pitiful service and experiences, Better Nails was a breath of fresh air. The service was amazing! Tom (who did my nails) took his time to s... Read More
After going to multiple nail salons in Bellingham and having pitiful service and experiences, Better Nails was a breath of fresh air. The service was amazing! Tom (who did my nails) took his time to shape my nails and checked with me several times to make sure it was the desired shape. Another nice thing is that the services are well priced. It has been a week and my nails still look amazing and are growing out healthily. I definitely recommend Better Nails - they provide excellence service and expertise. Read Less
Tamara Cantu
18 Apr 2018
REPORT
Tom has been doing my nails for about two years now. We have so much fun creating new looks together! I've been to my fair share of nail salons all over Whatcom County. Tom is amazing, I will never ge... Read More
Tom has been doing my nails for about two years now. We have so much fun creating new looks together! I've been to my fair share of nail salons all over Whatcom County. Tom is amazing, I will never get my nails done anywhere else. Read Less
Taylore C. Dominique
10 Mar 2018
REPORT
I had an amazing experience here! My roommate and I have been looking for a great nail shop in Bellingham and we finally found one. We definetly will be coming back.
Moriah Akers
7 Mar 2018
REPORT
Perfect stiletto nails! I love them. I will be back.
Emily N.
24 Feb 2018
REPORT
Cute little nail salon by Bellis Fair. The owner is incredible and does the best designs in Bellingham, hands down. Fairly priced and almost always available. My favorite place to go!!
Laura L.
19 Feb 2018
REPORT
"Better" is an appropriate name YES definitely better than most nail places in this town !! Clean, friendly, and fellow customers there (when I run into them /it's usually quiet) are very nice as wel... Read More
"Better" is an appropriate name YES definitely better than most nail places in this town !! Clean, friendly, and fellow customers there (when I run into them /it's usually quiet) are very nice as well. I love how I can get in with no appointment and everything is taken care of as expected. I have been doing gel polish with the "cat eye" polish here and have really been enjoying it. It holds up (for me) a bit longer than regular gel polish. No chips , no imperfections.. very pleased. Not a fancy shamancy place but I don't care about that. More concerned with quality. I have been seeing Julie here and she is awesome! Today was the first time Another lady took care of me and I am very pleased with her work as well. This place is well worth a try. Read Less
Shyann Dolley
13 Feb 2018
REPORT
Just went and had my nails done by Tom. He was amazing!! My nails are perfect * I highly recommend going here, great customer service, and did exactly what I asked for with my nails. I will definitely... Read More
Just went and had my nails done by Tom. He was amazing!! My nails are perfect * I highly recommend going here, great customer service, and did exactly what I asked for with my nails. I will definitely be coming back. I can officially say this is now the only place I’ll go. ❤️ Read Less
Maya V.
12 Nov 2017
REPORT
I have been to this place twice after horrible experiences at other salons, and I can confidently say I will NEVER go anywhere else. Better Nails is the best nail salon in Bellingham, hands down. They... Read More
I have been to this place twice after horrible experiences at other salons, and I can confidently say I will NEVER go anywhere else. Better Nails is the best nail salon in Bellingham, hands down. They sanitize EVERYTHING, the tools are packaged in hospital style plastic and you SEE them get opened. The staff are incredibly friendly and they do phenomenal work. The acrylics are top quality and done just right (not too thick). They have a huge selection of gel polish and great nail art options. Do NOT go anywhere else in Bellingham, this is your nail salon! Read Less
Wendy W.
3 Oct 2017
REPORT
I love getting my nails done here. Over the years I've gone to many places and they are by far the best. They do a great job and are quick. I love it.
Patti S.
25 Sep 2017
REPORT
I am here visiting from out of the area and was a walk in here. Not only did I get a terrific nail fill and pedicure from Tom and Kelli, but the customer service was great too! Try this place out, y... Read More
I am here visiting from out of the area and was a walk in here. Not only did I get a terrific nail fill and pedicure from Tom and Kelli, but the customer service was great too! Try this place out, you won't be disappointed! Very nice folks trying to do their best for you! Read Less
Sapphire A.
3 Aug 2017
REPORT
They lost a customer. I called to schedule an appointment and asked TWICE while on the phone if they had time. She confirmed both times. I arrange my schedule accordingly, show up to my appointment on... Read More
They lost a customer. I called to schedule an appointment and asked TWICE while on the phone if they had time. She confirmed both times. I arrange my schedule accordingly, show up to my appointment only to be told two walk-ins showed up and they are understaffed at the moment and to come back later. I thought it was completely unprofessional! I have a busy schedule, which is why I called ahead. Wasting my time is a good enough reason to take my business elsewhere. Unfortunately, I won't be returning to this establishment. Read Less
Rose Parrish
5 Jul 2017
REPORT
The best nail salon in Bellingham
Ashley Norton
5 Jun 2017
REPORT
Tom is a great manicurist and has consistently listened to what I want! My pedicure is lovely and has lasted three weeks already, and I'm on my third acrylic fill with gorgeous results.
shanyece wake
16 Apr 2017
REPORT
The service and price was very good. the guy manicurist was very professional, fast and good at what he did for me. I will most definitely go back and recommend this place to others.
Monica Little
2 Apr 2017
REPORT
Like a lot of other comments made, what I want and what the owner wants and does are totally different but he tends to think he is right. I brought in my own products and he still overcharged me. Wh... Read More
Like a lot of other comments made, what I want and what the owner wants and does are totally different but he tends to think he is right. I brought in my own products and he still overcharged me. When I got a pedicure the lady did not shape my toenails just clipped them so of course my socks and sheet got ripped. I tried for better service one after two visits where I gave them benefit of doubt but still the same outcome. This place was recommended by a friend but I can tell that they are about business and not there to accommodate customers with their artistic nail talent like I need. Read Less
Sarena H.
25 Mar 2017
REPORT
Came in on a whim and am really glad I did. Tom gave me exactly what I asked for, beautiful matte black stiletto nails with fabulous silver glitter ring finger nails. I am definitely come back for my ... Read More
Came in on a whim and am really glad I did. Tom gave me exactly what I asked for, beautiful matte black stiletto nails with fabulous silver glitter ring finger nails. I am definitely come back for my fills! Read Less
Chase Fetters
5 Jan 2017
REPORT
I went in to get my acrylics taken off. He simply took an unused acrylic nail and ripped off the acrylics without letting them soak, or without putting anything on them. I asked if this was bad for th... Read More
I went in to get my acrylics taken off. He simply took an unused acrylic nail and ripped off the acrylics without letting them soak, or without putting anything on them. I asked if this was bad for the nails and he said "ya" and continued ripping my nails off. My nails are completely destroyed now and I had to pay $10 for something I could have done at home. Read Less
Cait K.
21 Dec 2016
REPORT
GREAT place!! Just moved to Bellingham and was really nervous to find a good place to get fills for my acrylics. A friend recommended them and I'm so glad she did! Low prices, amazing work, clean spa,... Read More
GREAT place!! Just moved to Bellingham and was really nervous to find a good place to get fills for my acrylics. A friend recommended them and I'm so glad she did! Low prices, amazing work, clean spa, and friendly staff. I've found my new nail place!! Read Less
Johnny D.
11 Jul 2016
REPORT
Sadly Jenny has left and things are starting to slip. I went in for a back wax and the new girl took almost an hour to do it. To her credit she was very gentle but she left so much wax on my wax aft... Read More
Sadly Jenny has left and things are starting to slip. I went in for a back wax and the new girl took almost an hour to do it. To her credit she was very gentle but she left so much wax on my wax afterwards that It was easier to throw away my shirt when I got home instead of trying to get all the wax off before I washed it. Time to look for a new salon :( Read Less
Jay A.
26 Jun 2016
REPORT
Im a male, i had a manicure done. Was very unprofessional, painful, and my nails are scratched. I really look forward to hand massages at the end and hot wax. I got about a 7 second hand massage for e... Read More
Im a male, i had a manicure done. Was very unprofessional, painful, and my nails are scratched. I really look forward to hand massages at the end and hot wax. I got about a 7 second hand massage for each hand and no offer for hot wax. I for sure will not be going back to this place. Read Less
Denice R.
21 Jun 2016
REPORT
By far the worst manicure I've ever gotten. I guess I should've known when I called and they weren't very friendly on the phone, but I needed a mani bad. I walked in, there was a lady hanging out o... Read More
By far the worst manicure I've ever gotten. I guess I should've known when I called and they weren't very friendly on the phone, but I needed a mani bad. I walked in, there was a lady hanging out on a pedicure chair filing her nails, she said to me "what do want?" as she continued to sit there & file her nails. The water in my bowl was freezing cold, I asked if they did "spa manicures" (every nail place in California offers these, it blows my mind that no one up here knows what they are) & both People working looked at me like I'm stupid. So I told them my hands just needed major love. There's still dead skin around my nails, my old polish wasn't taken off completely, and the "hand massage" they gave was shorter, not even close to as nice as what I give to my guests in the salon while they're processing, and it made my hands hurt more. I even heard a woman who came in after me for a spa pedi tell the lady her water was too cold. I understand it may have been at the end of their day, but it was empty & looked like they could r a ally use the business, but they're customer is just the worst. Not to mention, the entire time they were speaking in a foreign language. I'm just glad it was a less than 20 minute service, because I could not wait to get out of there. Read Less
Helen H.
19 Apr 2016
REPORT
Incredible!!! The customer service is outstanding! I brought my special needs cousin in for a spa mani-pedi- and they went above and beyond to pamper us and helped us with her shaking arm to ensure sh... Read More
Incredible!!! The customer service is outstanding! I brought my special needs cousin in for a spa mani-pedi- and they went above and beyond to pamper us and helped us with her shaking arm to ensure she had a wonderful experience. You have a customer for life!!! Read Less
Pericles X.
9 Oct 2015
REPORT
The name says it all! I've been to several nail salons in town. This one is, indeed, better. (Or, at least bettet than the ones I'd been to before.) Better service, better chairs, better price. Check ... Read More
The name says it all! I've been to several nail salons in town. This one is, indeed, better. (Or, at least bettet than the ones I'd been to before.) Better service, better chairs, better price. Check them out! Read Less
Debra B.
1 Feb 2015
REPORT
I made an appointment for a 5 pm time slot and when I showed up, 20 min early, a woman who had NOT made an appointment told Jenny that my appointment was HER'S. At the time I was confused so I asked ... Read More
I made an appointment for a 5 pm time slot and when I showed up, 20 min early, a woman who had NOT made an appointment told Jenny that my appointment was HER'S. At the time I was confused so I asked the woman if she had really made an appt and she wouldn't even make eye contact with me or answer me. Needless to say, after being told I had to come back the next day, I was so mad! Not at Jenny though (she actually called me back the next morning and made me a new appt). Anyways, I called later that hour and explained to Jenny what had just happened and she was so apologetic. She politely confronted the woman who stole my appointment( haha!! ). She is so sweet and honest. I love her! She works so hard and cares so much about her customers. To the woman who knowingly stole my appointment then ignored me when I tried to sort out what you were up to; you're a rude person! Read Less
Tom and his employees were great! They promptly and accurately did my almond shaped acrylics. They charge $5 extra for coffin or almond shaped because they're more labor intensive. Totally worth it. O... Read More
Tom and his employees were great! They promptly and accurately did my almond shaped acrylics. They charge $5 extra for coffin or almond shaped because they're more labor intensive. Totally worth it. One lady started my nails and Tom came in to finish them. Only took about an hour. Overall I am very happy with the service, will be returning for a fill later on! Read Less
Jessica Regan
30 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Really loved this place. Nice gentleman named Tom helped me and he did my nails exactly how I wanted. There were zero problems with my experience and my nails are beautiful. Will be coming here again ... Read More
Really loved this place. Nice gentleman named Tom helped me and he did my nails exactly how I wanted. There were zero problems with my experience and my nails are beautiful. Will be coming here again in the future! Read Less
Shanna Sampson
20 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Horrible. My Mani/Pedi took 2 hrs 40 min. It ended up feeling like torture. The person working on my nails and feet kept getting up and walking off. To help people, to answer phones, etc. He even left... Read More
Horrible. My Mani/Pedi took 2 hrs 40 min. It ended up feeling like torture. The person working on my nails and feet kept getting up and walking off. To help people, to answer phones, etc. He even left and went to Target to show someone how to get there mid Pedicure. My feet are fine but my nails look horrible, the costly gel polish is already chipped and lifting 5 days later. Oh and he cut one of my fingers. The whole thing was awful. Definitely not somewhere I will return. Read Less
Pam Van Gerpen
6 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Might be the best pedicure ever! Well worth it, great service and relaxing! Will be back 😀
Melanie Lankhaar
2 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I had an absolutely amazing experience at better nails. Tom and Kelli went above and beyond for me. Only place in Bellingham that would do what I asked for as for a decent price as well. Amazing servi... Read More
I had an absolutely amazing experience at better nails. Tom and Kelli went above and beyond for me. Only place in Bellingham that would do what I asked for as for a decent price as well. Amazing service and beautiful work. Read Less
Sarah Karamoko
28 Apr 2018
REPORT
☆☆☆☆☆
REPORT
After going to multiple nail salons in Bellingham and having pitiful service and experiences, Better Nails was a breath of fresh air. The service was amazing! Tom (who did my nails) took his time to s... Read More
After going to multiple nail salons in Bellingham and having pitiful service and experiences, Better Nails was a breath of fresh air. The service was amazing! Tom (who did my nails) took his time to shape my nails and checked with me several times to make sure it was the desired shape. Another nice thing is that the services are well priced. It has been a week and my nails still look amazing and are growing out healthily. I definitely recommend Better Nails - they provide excellence service and expertise. Read Less
Tamara Cantu
18 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Tom has been doing my nails for about two years now. We have so much fun creating new looks together! I've been to my fair share of nail salons all over Whatcom County. Tom is amazing, I will never ge... Read More
Tom has been doing my nails for about two years now. We have so much fun creating new looks together! I've been to my fair share of nail salons all over Whatcom County. Tom is amazing, I will never get my nails done anywhere else. Read Less
Taylore C. Dominique
10 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I had an amazing experience here! My roommate and I have been looking for a great nail shop in Bellingham and we finally found one. We definetly will be coming back.
Moriah Akers
7 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Perfect stiletto nails! I love them. I will be back.
Emily N.
24 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Cute little nail salon by Bellis Fair. The owner is incredible and does the best designs in Bellingham, hands down. Fairly priced and almost always available. My favorite place to go!!
Laura L.
19 Feb 2018
REPORT
☆☆☆☆☆
REPORT
"Better" is an appropriate name YES definitely better than most nail places in this town !! Clean, friendly, and fellow customers there (when I run into them /it's usually quiet) are very nice as wel... Read More
"Better" is an appropriate name YES definitely better than most nail places in this town !! Clean, friendly, and fellow customers there (when I run into them /it's usually quiet) are very nice as well. I love how I can get in with no appointment and everything is taken care of as expected. I have been doing gel polish with the "cat eye" polish here and have really been enjoying it. It holds up (for me) a bit longer than regular gel polish. No chips , no imperfections.. very pleased. Not a fancy shamancy place but I don't care about that. More concerned with quality. I have been seeing Julie here and she is awesome! Today was the first time Another lady took care of me and I am very pleased with her work as well. This place is well worth a try. Read Less
Shyann Dolley
13 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Just went and had my nails done by Tom. He was amazing!! My nails are perfect * I highly recommend going here, great customer service, and did exactly what I asked for with my nails. I will definitely... Read More
Just went and had my nails done by Tom. He was amazing!! My nails are perfect * I highly recommend going here, great customer service, and did exactly what I asked for with my nails. I will definitely be coming back. I can officially say this is now the only place I’ll go. ❤️ Read Less
Maya V.
12 Nov 2017
REPORT
☆☆☆☆☆
REPORT
I have been to this place twice after horrible experiences at other salons, and I can confidently say I will NEVER go anywhere else. Better Nails is the best nail salon in Bellingham, hands down. They... Read More
I have been to this place twice after horrible experiences at other salons, and I can confidently say I will NEVER go anywhere else. Better Nails is the best nail salon in Bellingham, hands down. They sanitize EVERYTHING, the tools are packaged in hospital style plastic and you SEE them get opened. The staff are incredibly friendly and they do phenomenal work. The acrylics are top quality and done just right (not too thick). They have a huge selection of gel polish and great nail art options. Do NOT go anywhere else in Bellingham, this is your nail salon! Read Less
Wendy W.
3 Oct 2017
REPORT
☆☆☆☆☆
REPORT
I love getting my nails done here. Over the years I've gone to many places and they are by far the best. They do a great job and are quick. I love it.
Patti S.
25 Sep 2017
REPORT
☆☆☆☆☆
REPORT
I am here visiting from out of the area and was a walk in here. Not only did I get a terrific nail fill and pedicure from Tom and Kelli, but the customer service was great too! Try this place out, y... Read More
I am here visiting from out of the area and was a walk in here. Not only did I get a terrific nail fill and pedicure from Tom and Kelli, but the customer service was great too! Try this place out, you won't be disappointed! Very nice folks trying to do their best for you! Read Less
Sapphire A.
3 Aug 2017
REPORT
☆☆☆☆☆
REPORT
They lost a customer. I called to schedule an appointment and asked TWICE while on the phone if they had time. She confirmed both times. I arrange my schedule accordingly, show up to my appointment on... Read More
They lost a customer. I called to schedule an appointment and asked TWICE while on the phone if they had time. She confirmed both times. I arrange my schedule accordingly, show up to my appointment only to be told two walk-ins showed up and they are understaffed at the moment and to come back later. I thought it was completely unprofessional! I have a busy schedule, which is why I called ahead. Wasting my time is a good enough reason to take my business elsewhere. Unfortunately, I won't be returning to this establishment. Read Less
Rose Parrish
5 Jul 2017
REPORT
☆☆☆☆☆
REPORT
The best nail salon in Bellingham
Ashley Norton
5 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Tom is a great manicurist and has consistently listened to what I want! My pedicure is lovely and has lasted three weeks already, and I'm on my third acrylic fill with gorgeous results.
shanyece wake
16 Apr 2017
REPORT
☆☆☆☆☆
REPORT
The service and price was very good. the guy manicurist was very professional, fast and good at what he did for me. I will most definitely go back and recommend this place to others.
Monica Little
2 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Like a lot of other comments made, what I want and what the owner wants and does are totally different but he tends to think he is right. I brought in my own products and he still overcharged me. Wh... Read More
Like a lot of other comments made, what I want and what the owner wants and does are totally different but he tends to think he is right. I brought in my own products and he still overcharged me. When I got a pedicure the lady did not shape my toenails just clipped them so of course my socks and sheet got ripped. I tried for better service one after two visits where I gave them benefit of doubt but still the same outcome. This place was recommended by a friend but I can tell that they are about business and not there to accommodate customers with their artistic nail talent like I need. Read Less
Sarena H.
25 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Came in on a whim and am really glad I did. Tom gave me exactly what I asked for, beautiful matte black stiletto nails with fabulous silver glitter ring finger nails. I am definitely come back for my ... Read More
Came in on a whim and am really glad I did. Tom gave me exactly what I asked for, beautiful matte black stiletto nails with fabulous silver glitter ring finger nails. I am definitely come back for my fills! Read Less
Chase Fetters
5 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I went in to get my acrylics taken off. He simply took an unused acrylic nail and ripped off the acrylics without letting them soak, or without putting anything on them. I asked if this was bad for th... Read More
I went in to get my acrylics taken off. He simply took an unused acrylic nail and ripped off the acrylics without letting them soak, or without putting anything on them. I asked if this was bad for the nails and he said "ya" and continued ripping my nails off. My nails are completely destroyed now and I had to pay $10 for something I could have done at home. Read Less
Cait K.
21 Dec 2016
REPORT
☆☆☆☆☆
REPORT
GREAT place!! Just moved to Bellingham and was really nervous to find a good place to get fills for my acrylics. A friend recommended them and I'm so glad she did! Low prices, amazing work, clean spa,... Read More
GREAT place!! Just moved to Bellingham and was really nervous to find a good place to get fills for my acrylics. A friend recommended them and I'm so glad she did! Low prices, amazing work, clean spa, and friendly staff. I've found my new nail place!! Read Less
Johnny D.
11 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Sadly Jenny has left and things are starting to slip. I went in for a back wax and the new girl took almost an hour to do it. To her credit she was very gentle but she left so much wax on my wax aft... Read More
Sadly Jenny has left and things are starting to slip. I went in for a back wax and the new girl took almost an hour to do it. To her credit she was very gentle but she left so much wax on my wax afterwards that It was easier to throw away my shirt when I got home instead of trying to get all the wax off before I washed it. Time to look for a new salon :( Read Less
Jay A.
26 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Im a male, i had a manicure done. Was very unprofessional, painful, and my nails are scratched. I really look forward to hand massages at the end and hot wax. I got about a 7 second hand massage for e... Read More
Im a male, i had a manicure done. Was very unprofessional, painful, and my nails are scratched. I really look forward to hand massages at the end and hot wax. I got about a 7 second hand massage for each hand and no offer for hot wax. I for sure will not be going back to this place. Read Less
Denice R.
21 Jun 2016
REPORT
☆☆☆☆☆
REPORT
By far the worst manicure I've ever gotten. I guess I should've known when I called and they weren't very friendly on the phone, but I needed a mani bad. I walked in, there was a lady hanging out o... Read More
By far the worst manicure I've ever gotten. I guess I should've known when I called and they weren't very friendly on the phone, but I needed a mani bad. I walked in, there was a lady hanging out on a pedicure chair filing her nails, she said to me "what do want?" as she continued to sit there & file her nails. The water in my bowl was freezing cold, I asked if they did "spa manicures" (every nail place in California offers these, it blows my mind that no one up here knows what they are) & both People working looked at me like I'm stupid. So I told them my hands just needed major love. There's still dead skin around my nails, my old polish wasn't taken off completely, and the "hand massage" they gave was shorter, not even close to as nice as what I give to my guests in the salon while they're processing, and it made my hands hurt more. I even heard a woman who came in after me for a spa pedi tell the lady her water was too cold. I understand it may have been at the end of their day, but it was empty & looked like they could r a ally use the business, but they're customer is just the worst. Not to mention, the entire time they were speaking in a foreign language. I'm just glad it was a less than 20 minute service, because I could not wait to get out of there. Read Less
Helen H.
19 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Incredible!!! The customer service is outstanding! I brought my special needs cousin in for a spa mani-pedi- and they went above and beyond to pamper us and helped us with her shaking arm to ensure sh... Read More
Incredible!!! The customer service is outstanding! I brought my special needs cousin in for a spa mani-pedi- and they went above and beyond to pamper us and helped us with her shaking arm to ensure she had a wonderful experience. You have a customer for life!!! Read Less
Pericles X.
9 Oct 2015
REPORT
☆☆☆☆☆
REPORT
The name says it all! I've been to several nail salons in town. This one is, indeed, better. (Or, at least bettet than the ones I'd been to before.) Better service, better chairs, better price. Check ... Read More
The name says it all! I've been to several nail salons in town. This one is, indeed, better. (Or, at least bettet than the ones I'd been to before.) Better service, better chairs, better price. Check them out! Read Less
Debra B.
1 Feb 2015
REPORT
☆☆☆☆☆
REPORT
I made an appointment for a 5 pm time slot and when I showed up, 20 min early, a woman who had NOT made an appointment told Jenny that my appointment was HER'S. At the time I was confused so I asked ... Read More
I made an appointment for a 5 pm time slot and when I showed up, 20 min early, a woman who had NOT made an appointment told Jenny that my appointment was HER'S. At the time I was confused so I asked the woman if she had really made an appt and she wouldn't even make eye contact with me or answer me. Needless to say, after being told I had to come back the next day, I was so mad! Not at Jenny though (she actually called me back the next morning and made me a new appt). Anyways, I called later that hour and explained to Jenny what had just happened and she was so apologetic. She politely confronted the woman who stole my appointment( haha!! ). She is so sweet and honest. I love her! She works so hard and cares so much about her customers. To the woman who knowingly stole my appointment then ignored me when I tried to sort out what you were up to; you're a rude person! Read Less