Let me start by saying that I love to "shop around" when it comes to nail salons. I have been to so many in the Hampton Roads area and when someone suggested this one because of the amazing sugar scr... Read More
Let me start by saying that I love to "shop around" when it comes to nail salons. I have been to so many in the Hampton Roads area and when someone suggested this one because of the amazing sugar scrub, I wanted to try it out. I love the Laskin Road area; it is known for being an upscale part of Virginia Beach, and many of the shops I frequent there have been as such. I was hoping this place would be the same, but unfortunately, it was not.I walked in on a Saturday afternoon for a pedicure. The place was somewhat busy and, due to the fact that I did not have an appointment, I was not surprised that I had to wait. I was greeted quickly and asked to pick out a color. There were four technicians working and one technician, that seemed like a manager, was walking around tending to things around the shop. Despite the fact there was one open pedicure chair, I was not offered to sit in the pedicure section, and remained in the waiting section for about ten minutes. I was taken back to the pedicure chair by the lady that seemed like the manager and she said she would be doing my nails. I sat down and put my feet in the water and began to relax- we were about to begin. Suddenly, the phone rang and my technician ran to answer. From what I understood, someone said they wanted to come in soon for a fix. After she hung up, she came and told me she would not be doing my nails and that someone would be with me in a moment. A person walked in the door within 5 minutes and sat down with my technician, who started doing her nails---I was left to wait for someone else. 15 minutes later, a new technician came over. She was very pleasant. Seriously, the best part of the experience. She was thorough and kind and did a great job. Unfortunately, that was the only positive part! I'm not sure about everybody else, but when I go get a pedicure, it's a treat. I want to relax in solace and be pampered for the 30-45 minutes of my day that is not spent cleaning dishes or changing diapers. Instead, I was met with loud cursing by other patrons, one of whom (being louder than the rest) could not speak to her friends without every other word being "fuck," "ass," or "shit." Now, I'm no prude, but it was just SO inappropriate, seeing as there were other people in the place who wanted to relax, one of which was a small child. Instead, we were forced to listen to their often inappropriate adult conversation. I was debating as to whether I should base the salon's review on that, since they cannot control who their patrons are, but they could have asked the lady to quiet down or not use that kind of language in the salon with so many other guests being subjected to it. I honestly expected more for a salon on Laskin Road. For a salon that boasts to be a place of peace, I found it to be anything but. I will say that the technicians seem really nice, even though many of them were taking personal phone calls or eating their lunches in front of customers and the salon, other than a dead bug on the floor, seemed very clean, it was not the experience I was looking forward to all week. Definitely will not be going back, even for the awesome sugar scrub. Read Less