I love to share positive experiences especially where it can support small businesses. I experienced a negative situation at this nail salon but felt heartened and understood upon raising the issue with the manager whom I had requested to speak with and who was present during the issue. Consequently, I was invited to come back with an appointment and offered compensation in the form of a discount on my next visit.This did not happen. Instead i was given one option which was for a free add on service valued lower than what I was originally to be compensated, and one that I would not otherwise request. I was denied the discount I was previously offers when I asked for it toward my basic service. The manager told me that this is a policy of "the managers" who "don't do that" for the reason of promoting their special services. Essentially I learned in the moment that their policy on customer service is to preserve their business interests. I wouldn't typically mind the option I was given but because of the situation that led to the compensation offer in the first place, I feel that they needed to have done better. I had never been so rudely treated by a service provider than I was by one of theirs. In fact, I was shouted at by one of their employees. I never raised my voice nor spoke out of turn, but left hurt and confused by what happened. I did become optimistic about resolution and giving them another chance after speaking with the manager. While the work performed on my nails by the manager upon returning (who turned out to conveniently not be the manger) was friendly and careful, she deflected responsibility and authority to rectify the situation when it was well within her power to do so. I was asked to pay for a service I never requested, mistreated, offered compensation then denied it. Ultimately, they got more money from a situation where they were in wrong. It's easy to be nice but harder to do the right thing. I shall be seeking out a small business that can better operate with this integrity and will not be returning to Allure. 1.5stars Read Less

I hate to give this place 3 stars because the people that work here are really nice, but I took an Uber from across town and made an appointment prior to coming and it took me 2.45 minutes to get a full set and simple pedicure!! No excuse. Sonny, the guy that did my pedicure and full set was very apologetic but it didn't matter. Almost 3 hours in a nail shop WITH an appointment is unacceptable. I came in with an appointment and 3 other women that were walk ins had complete pedicures and I hadn't been finished. The reason they gave was because Sonny was going to do my full set, but someone else should have done my pedicure.  Lastly, once I got back into my Uber and into daylight I realized how uneven and bubbly my polish job was. $50 and I'll have to go somewhere else to fix my gel polish. Nice people, very disappointed in the finished product and the overall time it took. Read Less

This place has excellent service and amazing pedicures for great prices. I got the basic pedicure + scrub and paid wayyy less than what I would've paid pretty much anywhere else in the area for probably less quality or rushed service. Here they pay close attention to detail to give you the best experience and they really took their time, despite other customers walking in. Also, they seem to have a lot of regulars and maintain great relationships with them, I can definitely see how. I have yet to get a manicure here (which seem to be priced around the same as other nail spots) - which, for all who know me know, I'm extremely picky with depending on what I want, but rest assured I'll be back here soon for my next pedicure - it has been over a month and my toes still look fresh & fleeky with using regular polish not gel. Last but not least, they are all super friendly! (and not in an overbearing type of way.)***TIP IS CASH ONLY*** Read Less

My friend told me to come here to get my eyebrows waxed -- and now they look AMAZING -- I never knew that my eyebrows could look so shapely and clean!! PLUS the waxing room was super cute with bombshell pin up-esque pics on the walls that were fun to look at while chatting with Jenny as she waxed my eyebrows -- the waxing pain level was at butterfly kisses, it was like a breeze waxed them!Anyway I was really happy with my eyebrows that I got a gel mani with my nails shaped round with a point, I'm feeling super fierce and beautiful. Allure is DEF my new spot when I'm in the Vienna/D.C. area!!p.s. they give you tiny water bottles!!! Read Less

I was very impressed with the customer service here! Sonny and Jennifer are WONDERFUL! I needed to get my nails done and walked in an hour before they closed. They worked with me and took care of me without rushing through the process. Sonny also remembered me from the last time I visited, which was quite a while ago.... good memory! They also took it a step further and educated me on nail care and other services that they have since I am new-ish to the area. I highly recommend this salon! Read Less

Found this place sorta by accident. Our normal nail place was closed so we started calling around to find a place open on the 4th of July holiday. It seemed a little small and narrow at first but it ended up being just the right amount of space. The staff was nice, friendly, and helpful when reviewing the various pedicure package options. There are nice massage chairs and they offer water and soda as refreshments. Their prices also seem more than reasonable. I did the "Happy Feet" which seems to be one of the house favorites. My feet felt nice and smooth and looked great afterwards. If I'm ever ready to switch nail places, this will be my back up. I will definitely come back here. Read Less

I have gone to this place for years. However, it appears after their management shifted, there have been modifications. Sonny did my nails and it was the worst job possible. I think he cannot see very well. He just seemed unhappy and disgruntled. This was not the same person. Read Less

This is my favorite nail salon in the DMV. I even drive from Frederick just to get my nails done. Everyone is so friendly and they always do an amazing job. Their prices are really reasonable for the quality of their work and customer service. Allure is worth the trip for a great experience! Read Less

Excellent service. Clean. Non-pushy. Could not be nicer to older clients. Very gentle. Easy access from the street no stairs. I have been going for years and they are always nice. Most of the time you don't have wait too long for an apt. Read Less