This place really has gone down hill. I used to go every few months when I lived in Roanoke. I just did a drop in so I expected to wait for a little bit. They said they would take me soon. After waiting for 10 minutes, I asked how much longer. I was moved to a pedicure chair where I waited 15 minutes before starting. Toe nails look okay. Fingers were poorly done. I had to point out the sides of the nail were not painted and nails are poorly filed. I have a better chance of my nails looking okay if I do them myself. With thinned out nail polish, my nails chipped less than 24 hours after. So disappointing for a holiday weekend. Eyebrows look good. Mani-pedi: $32 Eyebrows: $7 spend a little more and get quality service. Read Less

A week  ago I got a manicure with new set of acrylic shellack nails  and pedicure . Cost $65 dollars 6 days later nails start to come out and color fading , I went today and the owner ( the only male there ) told me that he willFix this for free but next time he will charge ....( why I will get charge for something that he did wrong? ) He did a crapy job , very rough edges a uneven size of the nails .....Pedicure ... I notice that they willUse the same device to separate the toes and this things never got wash  or clean after I use them just put in the drawer to be used for the next customer . Terrible experience. Definitely health department  should  visit this salon . Read Less

I'm new to Roanoke and visited Perfect Nail biased on other Yelp reviews and left extremely disappointed.  I requested a classic pedicure and was asked no less than ten additional times if I wanted to add another service done.  No thank you means no thank you.  Once in the chair the lady who was assigned to my service continued to be invasive in my personal life, asking very personal questions; while continuing to ask if I wanted a manicure done another five times.  She was also very easily distracted, stopping to look around, talk to her colleagues, day dream.  The actual finished result was less than mediocre.  She shaped my nails in a variety of different way.  The polish didn't reach the edges of my nail bed, and was left off the tips.  I also worry about the cleanliness of the business.  They may want to invest in a vacuum.  They accept credit cards for payment, but there is no place to add a tip.  While I was very disappointed in the service I still would have left the lady a tip but had no cash on me.  The BEST part of the whole experience was the massage chair.  It was amazing.I'll never return.  A decent nail salon in Roanoke is still my list of things to find. Read Less

This is not a place that I would ever frequent again. It was quite unclean and the service was horrible. The woman who started doing my pedicure left and started working on another woman who came into the salon without word or explanation. About 5 minutes later, a new woman took over with a rude attitude and made me feel as though I was interrupting her day. She proceeded to barely remove my previous nail polish and did not engage me in any conversation except when she was trying to sell me something. Definitely one of the worst pedicure and manicure experiences I've ever had. Read Less

Tony Nguyen has worked on my nails for 25 years, owned this business for more than half that time, and has always run a clean and competent operation.  Appointments and walk-ins welcome and accommodated.  I travel a fair bit, so I have visited other salons.  Mall factory salons can be great.  This is a family.  I agree the cost here gets vague with added services, and you must choose your nail tech carefully.  Each is good at something different. Highly recommend. Read Less

Typical Asian place. Pedicure was fine, but pink & white fill was sub-par.  Also said less than $20 on their menu of services board, but she charged me $28.  I wasn't going to stick around and ask why as I won't be back as I don't live in the area. Read Less

I was visiting a girlfriend in Roanoke this past weekend and we were trying to make the most of a rainy Saturday. We were in a bit of a hurry because we had a movie to catch, but they were still able to give me a mani-pedi in under 40 minutes for only $32.I am insanely ticklish when I get pedicure, to the point that I think I might kick them in the face when they bring out the pumice stone. The woman who did my nails was so patient with me and held my leg still so I wouldn't jerk all around. Constantly asking "are you ok" during the process. She did not give up, and eventually left me with baby's bottom smooth soles.When it came time for the mani, she let me critique the filing job on each nail. I actually think all my nails did in fact look perfect. I've never had a better experience at a nail salon.Will definitely have to go back the next time I'm in town.FYI -- I went with OPI's Be Koi With Me, really cute (non-neon peach/orange color) Read Less

I don't normally come to this nail salon but my boyfriend works next to it so I thought I would try it. Not very good I didn't like the job they did I walked out and my nails looked like I needed a fill in already Read Less

I've been going to Perfect Nails for more than 3 years. They do a great job. They offer acrylic and gel in addition to traditional manicures. For pedicures they have 5 massage chairs, and you can also get a deluxe pedicure with an additional scrub, lotion and hot towels on your legs-very relaxing. They also offer eyebrow waxing.  The salon is large enough to accomodate bridal parties with an appointment.Tony and Kim are the owners. Among all the staff, I personally prefer Tony to do my acrylics. I think he is very good and it only takes about 30 minutes for a fill. However, I've had other staff do fills and pedicures. They are good too. You can walk in; however, if you have a preferred manicurist, I recommend an appointment as they can get very busy. They are very reasonably priced--I get a fill and a French for $20. They accept charge cards, but take cash for the tip.I am giving 4 stars instead of 5 only because the atmosphere is fine, but not particularly fancy. Read Less