Obviously would recommend -- did so within an hour of leaving my appointment! Ryanne has done AMAZING things to my hair with vivid colors! I've always been very flighty about my hair: bleached and colored at home, cut by the closest, cheapest, and most available. Now I won't let anyone but Ryanne touch it. Love it! Read Less

My first visit to Katie Blue and I'm blown away by my cut. It's the best cut I've ever had. It lays great and feels much lighter even though we didn't take that much off. Melissa gave me some sound advice about the cut I should probably go for at this time in my life and we went with it. I couldn't be happier with it. Read Less

I have been coming to Ryanne and Katie Blue ever since I moved to Richmond 4 years ago. This is the BEST place to go, the staff is friendly and I always feel welcome here. As soon as I walk in the door, Lotus greets me with a smile and asks if I need anything. GO SEE RYANNE and the rest of the Katie Blue Crew for an excellent experience. Read Less

First of all, I love coming to see Bill, who always gives me a perfect cut. I'm leaving a 3 star review because of a situation that happened this week, which has actually happened before. I had an appointment at 5:30pm this past Monday. I was called on Monday, late morning, by the receptionist, saying that my stylist had "another appointment at 6pm that he had to take care of" and asking if my appt could be moved. I was extremely annoyed, but couldn't complain at the time, b...eing on the phone at work and not wanting to cause a stink. If it was a personal issue that came up, that should have been mentioned, but as it was, it sounded like a scheduling issue, and even though my appt was BEFORE the other, mine was obviously less important. And calling the day of, without any apology or offer to make it right with a discount to return, I was very peeved. I've had scheduling issues before and it's getting old. Please fix these issues. See More Read Less

Meg- Like most new customers, I surfed the web for reviews at new Salons when my stylist from another salon moved to CA. Meg is awesome. I walk out with bouncy, wind blown, blonde locks that my husband loves. ... I book 3-4 visits out to make sure I don’t miss out on my Sat appointments. I would recommend her to anyone looking for a great color & cut. See More Read Less

Getting your hair done at a new salon is always nerve wracking. Ryanne me made me feel at ease and that I could put all of my confidence in her. She blew away my expectations and I keep hearing "Your hair looks amazing" from my husband and friends. She also gave me great tips for managing my color long term. Thanks, Ryanne I will be back!! Read Less

Let’s put it like this. My boyfriend never noticed when I’d get my hair colored before at my old salon. He was totally oblivious. Well, yesterday Ryanne did a full balayage and when I got home he says “wow, that’s the best your hair has ever looked after going to get it done.”Read Less

Great place! My stylist is the only one I will let touch my hair! Epiphony has cut my hair for 10 years and this is by far the best salon ever! The color that comes out of there is amazing. The atmosphere is relaxed but professional, and they are dog friendly! Read Less

I got my hair cut SAME DAY as calling (lucky cancellation) with Meaghan. She is wonderful! I have curly hair and after moving from Boston, I couldn't find a single person that didn't give me an old lady hair cut, or who told me 'all hair is the same' (which is a huge red flag). Meaghan was lovely and looked at my photos both of my inspiration hair cut, as well as what my hair used to look like, and she worked absolute magic! She is worth waiting for, and I will most certainly be returning! Lovely staff, and location! Read Less

"I had the pleasure of meeting a senior stylist, named Lauren, who plans to lighten my hair up with a partial balayage. When consulting with her, I felt as if she knew exactly what I was thinking when I couldn't say what I wanted. I've seen work done on my sister and these people know what they're doing! I'm more than positive she will do great things to me. I've heard nothing but exceptional things about Katie Blue Salon! Not to mention their dog is the cutest!" Read Less

Kate Bluestein is the epitome of a World Class Hairstylist!! I have never felt more welcomed and catered too by any Salon as I have at Katie Blues They are the best and I recommend the Salon to all my Friends and Family It's a True Gem in the Capital City... Thank you again to Ms Bluestein and her amazing staff for transforming my hairstyle I always leave very happy with the finished product and I feel years younger every time I get a haircut Warmest Regards Peter C Saliba See More Read Less

Be sure you understand what kind of appointment you're setting up. They have the option of what's called a "dry cut" here, which is pretty worthless. I was unaware of this and have curly hair so when they asked me over the phone whether I wanted my hair cut while wet or dry, of course I said dry, but I did not expect that after cutting, no wetting/diffusing/styling was part of the package. I've never heard of such a thing before. I felt rushed during the haircut and did not get the sense that the stylist really cared about what I wanted. It looked decent before I left, so I thought I'd go home and wash it and see, and if it was bad after washing and styling, make them fix it. Well, it is very lopsided, and it seems she barely touched the back of my head. I have a little ducktail that was not there before... It almost made me cry. No "style" to it, really. When I called the next day to express my concern, it became clear that "the customer is always right" is not a phrase that this soon is familiar with. I was told that the stylist was going on vacation, so I couldn't get a fix with her until almost a month later. And I couldn't go to another stylist because they said they couldn't pay anyone else to fix her work. Um... Wouldn't you rather absorb the cost and potentially keep a customer/avoid a negative review? The receptionist also argued with me, saying that the stylist said I had declined a shampoo and the dry cut issue was my fault. Yes, I did, because it was offered at the beginning of the appointment, and I did not want my hair cut wet. I also did not expect that no shampoo meant no wetting and styling after the cut! Eventually, they offered to fit me in in the next couple days, but it would still only be a dry cut because that's all they had time for (even though I offered to pay more), but I declined because I was just too annoyed and didn't want to walk out of the place again not knowing. Now I'm out $55 and a few inches of hair. Read Less

Had my first cut yesterday at Katie Blue Salon with Epiphany and was blown away! The atmosphere was country chic meets hipster Richmond, which I loved. Everyone was very friendly yet laid-back. I had previously been at another local salon for many years but left because (among other reasons) it got too big yet overly micro-managed to the point where I felt as if I was at any run-of-the-mill corporate salon. I could tell that the employees weren't happy at my old salon and my stylist abruptly left. The vibes at Katie Blue are the complete opposite of this! It is a great place and the staff is not only friendly to the customers, but to each other. It's a professional yet laid-back atmosphere, which is refreshing. You can tell that everyone on staff is highly trained from the pictures alone. Being there made me wish that I still dyed my hair so that I could take better advantage of all that the salon has to offer. Nevertheless, just a simple cut was a great experience with Epiphany. The second I started telling her about my hair and issues that I've had in the past, she immediately altered the cut and products that she used to meet my personal needs. While that may seem simple, it's an experience that I had never had before. I'm excited to have finally found my new salon after searching for most of this year. Read Less

Slightly frustrated. My stylist was very knowledgeable and very personable. Staff is always really nice and helpful. I did like my hair when I left but a few days into started to see brassiness, so I called and made a repair the brassiness with a toner.  I can in--it was repaired, however I was charged $25 for the toner. I might add the first time I paid well over $300 for my initial visit, which is fair, but repairs should be FREE. Disappointed. Read Less

I love this salon. There are so many to hide from in carytown Lauren S always fits me in and brings life back into my hair. She is professional and reasonably priced. I have been going to Lauren for haircuts for years. She has cut my, my mom, and husband's hair!  Very versatile stylist. Thanks Lauren and Katie Blue! Read Less

Service was impersonal and rushed. I felt like they couldn't get my out of there fast enough and my stylist made it clear that she was annoyed about my appointment impeding her lunch break. Also, proper care was not provided to my curls - cut wet and cotton towel dried - big no-no's for curly girls. Read Less

I just had the best hair cut of my life! Elise cleaned up my layers very nicely, and then took time to teach me all about how to care for and style my hair. In 25 years of life, I've never had someone show me how to work with my hair type or how to use a flatiron to create pretty "beach waves." I've also never felt so beautiful with my hair! Thank you Elise :-D Read Less

I was given the recommendation to go to Katie Blue Salon for any fantasy color needs as I wanted to go from my natural dark brown to a dark charcoal grey. I was set up with Nadia who was lovely to work with and spent a whole afternoon with me lightening and coloring my hair. I realized after my appointment that the color (although a very pretty shade and wonderful job done by Nadia) wasn't quite what I was going for. I contacted the salon the following day and spoke with the receptionist about coming in again to have my color tweaked a little bit. The receptionist was more than helpful setting another appointment up at no cost to me. Nadia was very understanding and took the time to work with me to achieve the look I wanted. I love my hair and couldn't be happier with the way it turned out! Yesterday I received a hand written note from Nadia personally thanking me for coming in again and giving her the opportunity to fix my color. A kind personal gesture that I very much appreciated. I'm so impressed with the service and staff at Katie Blue and would recommend them to anyone wanting a unique fantasy color. Thank you Nadia! Read Less

Megan takes the time to know my hair - I don't have to blow it dry for it to look good. That's a great cut! The decor is always changing to something interesting which is fun. Service is personable and professional. Great Salon. Read Less