The worst salon I have ever been to.  I am 36 years old and have been getting manicures since I was 16.  I've lived in Chicago, San Diego, Phoenix, Poland, and many other places and I have NEVER had an experience like this.   When I sat down to get my manicure the lady began with filing my nails, then she proceeded cutting my nails with clippers.  As she got to my pinky finger she cut a good size piece of my skin off!!!  I pulled away in shock from the pain, looked down at my finger, and it was bleeding!  The manager apologized (I believe Kim was her name), gave me a bandaid, but then had me CONTINUE with the same lady.  I refused because I was not comfortable after what happened, so the manager then took over.  I was VERY concerned about the pain and possible infection from clippers that have been used on numerous other people.  Considering this has never happened to me before and the fact that I was not comfortable at the time, I decided to leave.  The manager told me she would give me a free pedicure when I returned and wrote me a gift certificate.  I thought to myself that I would never return.  After 2 months I decided to give ONLY the manager a chance to redeem the nail salon and use the gift certificate she gave me.  I made sure to cut my toenails beforehand just in case.  I figured the least I could get out of this whole thing was a free foot massage and some nice nail polish.  I went to the nail salon and the manager was there.  I asked if she remembered who I was and she stated she did.  I told her that I would like a pedicure to which she replied that they were fully booked and that they don't have any availability for several days.  I am beyond disappointed in this business, to say the least.  BEYOND disappointed.  If I cut a piece of skin out of someone's finger I would make room for them to have a pedicure because it would be the LEAST I could do!   Don't go here!  I will never go back here....they can give me a 100 gift certificates.  Never! Read Less

Today I visited the OP Nail Spa for the first time.  This salon is bright, beautiful, and so clean you could eat off the floors; it is really impressive and comforting to see how exquisitely clean it is - not just the salon, but their practices as well.  I had made an appointment for a basic pedi.  Their massage chair was to die for.  After I chose a polish I was seen right on time by Rose who did a great job.  I decided to stay and get a pink & white full set by Kim.  She was so friendly and personable; I was so happy that she took such great care of me.  The mani stations have these little fans imbedded in the table that pulls all of the nail dust, etc. so that there are literally no fumes or strong chemical aromas of any kind in the salon.  The overall atmosphere is peaceful and relaxing; there was background music which was a fantastic selection of current tunes.  My visit was great and I plan on recommending this salon to my friends and family! Read Less

All of the ladies here are my favorite! No matter who I see at OP Nail Spa, I always receive service beyond my expectation. All of the ladies are detail oriented and do not rush. My polish stays forever and my acrylics outlasted all of my coworkers who go somewhere else. These ladies are true artists. Oh and the pedicures are the best! Even their basic pedicure is better than anywhere else. They also remember your name and what you like. I work full time, and I can always get an appointment when needed. It is worth the travel for the quality and service. Read Less