Walked in today for a gel polish change. The job was rushed and done very sloppily. I was not given time to select a color or assisted in finding the specific one I wanted--which I asked about and kne... Read More
Walked in today for a gel polish change. The job was rushed and done very sloppily. I was not given time to select a color or assisted in finding the specific one I wanted--which I asked about and knew they had last time I came in. My nail tech didn't ask if I wanted my nails cut down or what shape I wanted. She only applied 2 coats of a color that really needed 3. I left with sloppy, uneven color that's transluscent in some areas, cotton ball stuck to my fingers and polish, and polish all over my nail beds and even on the bottoms of my fingers (how?!). I didn't even have a chance to ask the tech to fix what she'd done as she disappeared before the uv lights were even off on the last cycle. Photo of uneven polish and cotton stuck to my skin. was taken minutes after leaving. Needless to say I won't be coming back to Royal Nails. Read Less
Dana B.
30 Oct 2017
REPORT
This place is an unfortunate excuse for a nail salon. I was begged to get a pedicure, when I barely had time for a quick manicure. The technician wanted me to get a gel/shellac mani and I had to decli... Read More
This place is an unfortunate excuse for a nail salon. I was begged to get a pedicure, when I barely had time for a quick manicure. The technician wanted me to get a gel/shellac mani and I had to decline over and over again. And then when I was ready to pay and leave she wouldn't let me go. She wanted me to go through 5 drying cycles, at which point I didn't care about the mani anymore and I insisted that I pay and go. The interior is outdated and the staff are rude. It does not seem sanitary when the tech is barefoot. I will never return. Read Less
Angelina Roggiero
23 Jul 2017
REPORT
My white tips are half of my nail. Not the best place. Thick acrylic to the point that once the guy was done with my nails my skin was stuck to the acrylic on the sides still and under my nails. They'... Read More
My white tips are half of my nail. Not the best place. Thick acrylic to the point that once the guy was done with my nails my skin was stuck to the acrylic on the sides still and under my nails. They're affordable prices, but I will never come here again. It was an emergency and I didn't have time to wait forever at the place I usually like to go to. Read Less
Jennifer Tolbert
3 Jul 2017
REPORT
My first visit, I called ahead to find out price and make sure they had time for a pedicure...when I arrived, no one was in front and a gentleman in the back was working on another lady's feet. I wait... Read More
My first visit, I called ahead to find out price and make sure they had time for a pedicure...when I arrived, no one was in front and a gentleman in the back was working on another lady's feet. I waited quite awhile before someone acknowledged my presence, but finally a lady emerged from the back and led me to get my pedicure. As the woman worked in my feet she kept putting her brushes and pumice stone into the water where my feet were! As if that would clean them! Yuck! After my feet were polished, she led me to the dryer and walked off without setting a timer. She then sat down and started scrolling on her cell phone and forgot all about me! I finally had to ask her if she thought I might be dry by now! So...the service sucked, the conditions are unsanitary...but, my pedicure looks good! I won't go back, and, I'd say, "enter at your own risk!"Read Less
Leilani D.
4 May 2017
REPORT
Very poor pedicure given. I receive pedicures on a bi weekly basis and the attendant I had was very lazy. I paid 30.00 for a deluxe pedi and decided to not do my mani. She barely cut my cuticles,barel... Read More
Very poor pedicure given. I receive pedicures on a bi weekly basis and the attendant I had was very lazy. I paid 30.00 for a deluxe pedi and decided to not do my mani. She barely cut my cuticles,barely scrubbed my feet. I had to ask her to re scrub and re cut my cuticles because they're were sloppily unkept. I had to tell her customarily you don't scrub a dry foot with a dry pumice. Ouch!! No common sense. It seemed as if what I told her was crazy to her! Read Less
Alex Collazo
22 Mar 2017
REPORT
The only place I go to get my nails done now.
Narges S.
6 Mar 2017
REPORT
Horrible service. They were on the phone and texting the whole time. I changed my pedi color and the Lady painted over the one nail that had the dark color I originally wanted instead of removing it. ... Read More
Horrible service. They were on the phone and texting the whole time. I changed my pedi color and the Lady painted over the one nail that had the dark color I originally wanted instead of removing it. They barely spoke to me. Will not go again. Read Less
Jody C.
26 Jul 2015
REPORT
Dear god ...... this place is gross : ( they used old foil wraps to remove gelish nails, used old wax sticks covered in old dirty wax (double dib) huge dirt clumps in corners of salon, nothing seem... Read More
Dear god ...... this place is gross : ( they used old foil wraps to remove gelish nails, used old wax sticks covered in old dirty wax (double dib) huge dirt clumps in corners of salon, nothing seemed sanitary : ( #gross Read Less
Jamie Boggs
22 Jun 2015
REPORT
im obsessed Sam is the greatest. i refuse to go anywhere else...you cant break the nails off and even pedis last forever !
Autumn W.
23 Feb 2014
REPORT
If you enjoy a rude staff, poor customer service, and waiting up to 30 minutes after your scheduled appointment time (with no apology) then this is the place for you! The work is good however if cust... Read More
If you enjoy a rude staff, poor customer service, and waiting up to 30 minutes after your scheduled appointment time (with no apology) then this is the place for you! The work is good however if customer service is important to you, then consider somewhere else. Read Less
Felicia M.
10 Jan 2014
REPORT
Having to travel for work can definitely have it's pros and cons. One huge con is when your nails break and your are across the country from your trusted nail gal!! Well thank goodness for Royal nail... Read More
Having to travel for work can definitely have it's pros and cons. One huge con is when your nails break and your are across the country from your trusted nail gal!! Well thank goodness for Royal nails! I was at one of our offices and snap.... There flew my beautiful manicured nail. Low and behold there was a nail shop a few doors down. But can they be trusted??? I had to take a chance. I had a big meeting the next day and couldn't present with ghetto nail. Very typical nail shop. Walked in and felt like I was home. Except that I had to warm up from below 20 weather. To make a long story short I loved the results. Very dainty and natural looking. It is nice to know that I have a nail shop to rely on when I am at my home away from home VA. Not only that but they were very quick and the price was reasonable. I am one lucky girl :) Read Less
A Google User
10 Oct 2011
REPORT
I was completely disappointed. My nails were wider than my whole finger and as thick as a quarter. It took 2 hours for this wreck and the tech called others to look at my nails and refused to talk to ... Read More
I was completely disappointed. My nails were wider than my whole finger and as thick as a quarter. It took 2 hours for this wreck and the tech called others to look at my nails and refused to talk to me. I will never go back or recommed them for anything but bad service and a disgraceful job. Read Less
Walked in today for a gel polish change. The job was rushed and done very sloppily. I was not given time to select a color or assisted in finding the specific one I wanted--which I asked about and kne... Read More
Walked in today for a gel polish change. The job was rushed and done very sloppily. I was not given time to select a color or assisted in finding the specific one I wanted--which I asked about and knew they had last time I came in. My nail tech didn't ask if I wanted my nails cut down or what shape I wanted. She only applied 2 coats of a color that really needed 3. I left with sloppy, uneven color that's transluscent in some areas, cotton ball stuck to my fingers and polish, and polish all over my nail beds and even on the bottoms of my fingers (how?!). I didn't even have a chance to ask the tech to fix what she'd done as she disappeared before the uv lights were even off on the last cycle. Photo of uneven polish and cotton stuck to my skin. was taken minutes after leaving. Needless to say I won't be coming back to Royal Nails. Read Less
Dana B.
30 Oct 2017
REPORT
☆☆☆☆☆
REPORT
This place is an unfortunate excuse for a nail salon. I was begged to get a pedicure, when I barely had time for a quick manicure. The technician wanted me to get a gel/shellac mani and I had to decli... Read More
This place is an unfortunate excuse for a nail salon. I was begged to get a pedicure, when I barely had time for a quick manicure. The technician wanted me to get a gel/shellac mani and I had to decline over and over again. And then when I was ready to pay and leave she wouldn't let me go. She wanted me to go through 5 drying cycles, at which point I didn't care about the mani anymore and I insisted that I pay and go. The interior is outdated and the staff are rude. It does not seem sanitary when the tech is barefoot. I will never return. Read Less
Angelina Roggiero
23 Jul 2017
REPORT
☆☆☆☆☆
REPORT
My white tips are half of my nail. Not the best place. Thick acrylic to the point that once the guy was done with my nails my skin was stuck to the acrylic on the sides still and under my nails. They'... Read More
My white tips are half of my nail. Not the best place. Thick acrylic to the point that once the guy was done with my nails my skin was stuck to the acrylic on the sides still and under my nails. They're affordable prices, but I will never come here again. It was an emergency and I didn't have time to wait forever at the place I usually like to go to. Read Less
Jennifer Tolbert
3 Jul 2017
REPORT
☆☆☆☆☆
REPORT
My first visit, I called ahead to find out price and make sure they had time for a pedicure...when I arrived, no one was in front and a gentleman in the back was working on another lady's feet. I wait... Read More
My first visit, I called ahead to find out price and make sure they had time for a pedicure...when I arrived, no one was in front and a gentleman in the back was working on another lady's feet. I waited quite awhile before someone acknowledged my presence, but finally a lady emerged from the back and led me to get my pedicure. As the woman worked in my feet she kept putting her brushes and pumice stone into the water where my feet were! As if that would clean them! Yuck! After my feet were polished, she led me to the dryer and walked off without setting a timer. She then sat down and started scrolling on her cell phone and forgot all about me! I finally had to ask her if she thought I might be dry by now! So...the service sucked, the conditions are unsanitary...but, my pedicure looks good! I won't go back, and, I'd say, "enter at your own risk!"Read Less
Leilani D.
4 May 2017
REPORT
☆☆☆☆☆
REPORT
Very poor pedicure given. I receive pedicures on a bi weekly basis and the attendant I had was very lazy. I paid 30.00 for a deluxe pedi and decided to not do my mani. She barely cut my cuticles,barel... Read More
Very poor pedicure given. I receive pedicures on a bi weekly basis and the attendant I had was very lazy. I paid 30.00 for a deluxe pedi and decided to not do my mani. She barely cut my cuticles,barely scrubbed my feet. I had to ask her to re scrub and re cut my cuticles because they're were sloppily unkept. I had to tell her customarily you don't scrub a dry foot with a dry pumice. Ouch!! No common sense. It seemed as if what I told her was crazy to her! Read Less
Alex Collazo
22 Mar 2017
REPORT
☆☆☆☆☆
REPORT
The only place I go to get my nails done now.
Narges S.
6 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Horrible service. They were on the phone and texting the whole time. I changed my pedi color and the Lady painted over the one nail that had the dark color I originally wanted instead of removing it. ... Read More
Horrible service. They were on the phone and texting the whole time. I changed my pedi color and the Lady painted over the one nail that had the dark color I originally wanted instead of removing it. They barely spoke to me. Will not go again. Read Less
Jody C.
26 Jul 2015
REPORT
☆☆☆☆☆
REPORT
Dear god ...... this place is gross : ( they used old foil wraps to remove gelish nails, used old wax sticks covered in old dirty wax (double dib) huge dirt clumps in corners of salon, nothing seem... Read More
Dear god ...... this place is gross : ( they used old foil wraps to remove gelish nails, used old wax sticks covered in old dirty wax (double dib) huge dirt clumps in corners of salon, nothing seemed sanitary : ( #gross Read Less
Jamie Boggs
22 Jun 2015
REPORT
☆☆☆☆☆
REPORT
im obsessed Sam is the greatest. i refuse to go anywhere else...you cant break the nails off and even pedis last forever !
Autumn W.
23 Feb 2014
REPORT
☆☆☆☆☆
REPORT
If you enjoy a rude staff, poor customer service, and waiting up to 30 minutes after your scheduled appointment time (with no apology) then this is the place for you! The work is good however if cust... Read More
If you enjoy a rude staff, poor customer service, and waiting up to 30 minutes after your scheduled appointment time (with no apology) then this is the place for you! The work is good however if customer service is important to you, then consider somewhere else. Read Less
Felicia M.
10 Jan 2014
REPORT
☆☆☆☆☆
REPORT
Having to travel for work can definitely have it's pros and cons. One huge con is when your nails break and your are across the country from your trusted nail gal!! Well thank goodness for Royal nail... Read More
Having to travel for work can definitely have it's pros and cons. One huge con is when your nails break and your are across the country from your trusted nail gal!! Well thank goodness for Royal nails! I was at one of our offices and snap.... There flew my beautiful manicured nail. Low and behold there was a nail shop a few doors down. But can they be trusted??? I had to take a chance. I had a big meeting the next day and couldn't present with ghetto nail. Very typical nail shop. Walked in and felt like I was home. Except that I had to warm up from below 20 weather. To make a long story short I loved the results. Very dainty and natural looking. It is nice to know that I have a nail shop to rely on when I am at my home away from home VA. Not only that but they were very quick and the price was reasonable. I am one lucky girl :) Read Less
A Google User
10 Oct 2011
REPORT
☆☆☆☆☆
REPORT
I was completely disappointed. My nails were wider than my whole finger and as thick as a quarter. It took 2 hours for this wreck and the tech called others to look at my nails and refused to talk to ... Read More
I was completely disappointed. My nails were wider than my whole finger and as thick as a quarter. It took 2 hours for this wreck and the tech called others to look at my nails and refused to talk to me. I will never go back or recommed them for anything but bad service and a disgraceful job. Read Less