17 Reviews

Crystal Nail

Newport News, Virginia
Reviews
Katie Elise
5 Jul 2018
REPORT
Incredibly nice and professional. Waited a long time but totally worth it. They are the best
Jacqui Schilling
2 Jun 2018
REPORT
I have visited this place before and gotten gel polish done and loved it. However, when visiting today I asked for regular polish and it was almost like the woman doing my nails just slapped it on. Sh... Read More
I have visited this place before and gotten gel polish done and loved it. However, when visiting today I asked for regular polish and it was almost like the woman doing my nails just slapped it on. She was rough on my cuticles, so much so that not one, not two, but THREE of my nails bled. The filing job is HORRENDOUS and my nails are misshaped. Plus, she didnt even cover my tips with polish, so the tips of my nails are ragged and rough. I will not be going back unless it is to get this job fixed. Pedicure was okay. Less rough. No bleeding. I also got my eyebrows waxed by a different lady and she did GREAT. I will most likely only go back for eyebrows. Read Less
Christina Palokangas
2 Jun 2018
REPORT
Amazing results and service! Recommend 10/10. I will be going every time from now on. πŸ‘
Zakeya Pettiford
12 May 2018
REPORT
When I went there I was pleasantly greeted and taken straight to the chair! I originally went there to use some HORRIBLE lashes taken off that I had done at Le Nails. They were very patient, did a gr... Read More
When I went there I was pleasantly greeted and taken straight to the chair! I originally went there to use some HORRIBLE lashes taken off that I had done at Le Nails. They were very patient, did a great job at the removal, and repeated made sure I was Ok! My new lashes look so natural!!!!! I do not feel like I have lashes on. They did a great job!!!! Best lashes and nails on the peninsula and come highly recommended!! Read Less
Patricia Marie
7 Apr 2018
REPORT
Hands down the worst salon I have went to in my life. They are rude, it stinks in there, there were spiders running around and the workers are just weird... Their work is subpar and I noticed that the... Read More
Hands down the worst salon I have went to in my life. They are rude, it stinks in there, there were spiders running around and the workers are just weird... Their work is subpar and I noticed that they cater to their white clients and will serve them before any others. Do not spend your money here, literally the worst nail salon on this planet hands down. Read Less
Boo love
6 Apr 2018
REPORT
Romeo has been doing my nails for 10 years omg 😲 he is the best!
Taylor Norris
12 Sep 2017
REPORT
I went to Crystal Nails for the first time today and I definitely left satisfied. The staff is so nice and help along with the atmosphere there. They even have little hello kitty pedicure chairs for k... Read More
I went to Crystal Nails for the first time today and I definitely left satisfied. The staff is so nice and help along with the atmosphere there. They even have little hello kitty pedicure chairs for kids! Lastly, they have great discounts for teachers, student, and military. Being that I am a college student that discount came in so convenient, I am for sure going to make this nail spa my regular business. Read Less
Tina Mayne
22 Jul 2017
REPORT
I moved here over a year ago and was excited to find a great nail salon and technician..I am always pleased with my service and my nails always look good! Catrina has great design ideas and they have ... Read More
I moved here over a year ago and was excited to find a great nail salon and technician..I am always pleased with my service and my nails always look good! Catrina has great design ideas and they have great choices for Gel Powders... Read Less
Andrea Porter
14 Jul 2017
REPORT
They are very innovative and current with their color choices. I have chosen chrome nails twice and have loved both experiences. Romeo is wonderful. He will correct whatever doesn't satisfy you even i... Read More
They are very innovative and current with their color choices. I have chosen chrome nails twice and have loved both experiences. Romeo is wonderful. He will correct whatever doesn't satisfy you even if it's the next day. I tried other places but they don't compare to Crystal Nail. I'm excited to go back and guess what...they have a rewards card. Getting a free visit soonπŸ˜ƒ. Awesome place!!! Read Less
Jenni Connolly
19 May 2017
REPORT
always a relaxing experience. I've been going there for years, never had a bad manicure or pedicure. they have cute hello kitty chairs for the kids
Loren Talmadge
18 May 2017
REPORT
I have been getting my nails done here for about 5 years now. I can't imagine getting them done anywhere else! Romeo, Katrina, and everyone else are so awesome and do such a great job!!
Kristen Hernandez
1 Apr 2017
REPORT
I love the family vibes and how nice everyone was. I will definitely recommend people to this place. Greatest experience hands down.!
T N.
23 Jan 2017
REPORT
Beware of this place..they are Very sneaky with their prices. I have been 4 times and the last time I went, I got a a gelish fill and pedicure. While trying to enjoy my pedi, here comes Katrina starti... Read More
Beware of this place..they are Very sneaky with their prices. I have been 4 times and the last time I went, I got a a gelish fill and pedicure. While trying to enjoy my pedi, here comes Katrina starting my nails. I felt like a pretzel and could not relax. After I finished I went to the register expecting to pay $50.00, Katrina says $56.00, I paused and asked why so much and she said the explanation will be on the receipt. I was pissed, but composed, thinking I will never be back. I asked for my military discount and she says $50.60 I payed with tip and graciously walked my ass out the door. I get in the car to look at this receipt and they charged an extra &1.00 for a basic pedicure..b.s and charged $15.00 for the fill and $15.00 for gelish Β (long nail). I don't have long nails because I always use my Dremmel at home to file them down...I was furious but I'm done. I don't trust Katrina or Romeo , he also tried to scam me before with extra b.s charges. DONE!! Read Less
Paula B.
25 Jul 2016
REPORT
Pedi was awesome but I couldn't really enjoy it because Romeo the nail tech did my nails while I was getting my pedi.He got the nail dust all over my clothes I will never go there again and it was not... Read More
Pedi was awesome but I couldn't really enjoy it because Romeo the nail tech did my nails while I was getting my pedi.He got the nail dust all over my clothes I will never go there again and it was not busy so I don't know why he decided to do my nails while I was getting my pedi so because of him I will never go back too bad the pedi tech was awesome wish I could have enjoyed the pedi he ruined it for me. Read Less
Kandace H.
14 Aug 2015
REPORT
Katrina is amazing!! I you're tired of feeling rushed and your nail and techs acting like they are doing you a favor instead of the fact that you are paying them for a service, this is the place for y... Read More
Katrina is amazing!! I you're tired of feeling rushed and your nail and techs acting like they are doing you a favor instead of the fact that you are paying them for a service, this is the place for you!! Clean, sanitized and worth every penny!! Go see them! Any service from nails, pedi, facials and waxing, all done with smiles and professionalism. The best in this city!! Read Less
Kelly B.
22 Jun 2015
REPORT
This place is THE BEST nail salon in the area. They've won countless awards for their services and it's easy to see why. Their prices are good ($15 for standard mani) and offer discounts for military/... Read More
This place is THE BEST nail salon in the area. They've won countless awards for their services and it's easy to see why. Their prices are good ($15 for standard mani) and offer discounts for military/student/teacher. Hundreds of polish choices, massage chairs, relaxing ambience and friendly staff are all exciting perks. I've had a standard mani, shellac mani-pedi and color changing polish. I won't go anywhere else! Read Less
Marianne S.
13 Sep 2014
REPORT
Quite little nail salon located across the Peninsula Memorial off Warwick Blvd in a small shopping center. Its right next door to a fairly newish Greek spot.The inside is your typical Asian nail salon... Read More
Quite little nail salon located across the Peninsula Memorial off Warwick Blvd in a small shopping center. Its right next door to a fairly newish Greek spot.The inside is your typical Asian nail salon perhaps a tad bit more cleaner. Standard prices for nail services outside the mall so no big woo hood there.They have a handful of nail stations and pedicure stations. The salon seems to advertise a lot of services with lots of products and it really left me wondering if they actually used the products as advertised...they products just seemed to fancy for such a standard salon.Also, they have military and student discounts, as well as a discount program for eyelash extensions which was really weird but from what I could read it's like a rewards program.The day I went there were two ladies and one gentleman working. The guy was very nice despite his tough guy look. Apprantly he is the only one who knew how to properly run a register too as he had to stop the services he was doing to ring up other customers. I got a gel mani and regular pedicure. Both were decent, nothing fancy for special. My manicurist did use a fresh pack of cleaning utensil which is always a plus, but she kept staring at me intently which was kind weird. But I can't blame her. Lol.Anyway, I've been here a handful of time and the service is a hit or miss. Sometimes you are ignored sometimes they take an hour to get to you...and sometimes like the day I went you actually get serviced pretty quick.Overall, while my experience wasn't horrible it wasn't the best either. And unless I'm in a super pinch for time ( since it's right next door) then I wouldn't go here again. The major reasoning is the fact that the lady who attended me was really rude to a guy who entered the establishment trying to use the restroom. She lied and said it was out of service after another employee ( the nice cashier/nail tech.) said it was okay for him to use it. I feel that she was discriminated on him because of his complexion which is definitely not cool in my book. I know that the guy using the bathroom wasn't a paying customer but the look of disgust and the fact that she lied really turned me off form this place. Read Less
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Book an Appointment
Online booking unavailable
Please call
(757) 240-2799
12715 Warwick Boulevard
Newport News Virginia 23606
Business Hours
Monday
Mon
09:30AM-19:30PM
Tuesday
Tue
09:30AM-19:30PM
Wednesday
Wed
09:30AM-19:30PM
Thursday
Thu
09:30AM-19:30PM
Friday
Fri
09:30AM-19:30PM
Saturday
Sat
09:30AM-19:30PM
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Crystal Nail

Newport News, Virginia
(17)
12715 Warwick Boulevard
Newport News Virginia 23606
Monday
09:30AM-19:30PM
Tuesday
09:30AM-19:30PM
Wednesday
09:30AM-19:30PM
Thursday
09:30AM-19:30PM
Friday
09:30AM-19:30PM
Saturday
09:30AM-19:30PM
Katie Elise
5 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Incredibly nice and professional. Waited a long time but totally worth it. They are the best
Jacqui Schilling
2 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I have visited this place before and gotten gel polish done and loved it. However, when visiting today I asked for regular polish and it was almost like the woman doing my nails just slapped it on. Sh... Read More
I have visited this place before and gotten gel polish done and loved it. However, when visiting today I asked for regular polish and it was almost like the woman doing my nails just slapped it on. She was rough on my cuticles, so much so that not one, not two, but THREE of my nails bled. The filing job is HORRENDOUS and my nails are misshaped. Plus, she didnt even cover my tips with polish, so the tips of my nails are ragged and rough. I will not be going back unless it is to get this job fixed. Pedicure was okay. Less rough. No bleeding. I also got my eyebrows waxed by a different lady and she did GREAT. I will most likely only go back for eyebrows. Read Less
Christina Palokangas
2 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Amazing results and service! Recommend 10/10. I will be going every time from now on. πŸ‘
Zakeya Pettiford
12 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
When I went there I was pleasantly greeted and taken straight to the chair! I originally went there to use some HORRIBLE lashes taken off that I had done at Le Nails. They were very patient, did a gr... Read More
When I went there I was pleasantly greeted and taken straight to the chair! I originally went there to use some HORRIBLE lashes taken off that I had done at Le Nails. They were very patient, did a great job at the removal, and repeated made sure I was Ok! My new lashes look so natural!!!!! I do not feel like I have lashes on. They did a great job!!!! Best lashes and nails on the peninsula and come highly recommended!! Read Less
Patricia Marie
7 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Hands down the worst salon I have went to in my life. They are rude, it stinks in there, there were spiders running around and the workers are just weird... Their work is subpar and I noticed that the... Read More
Hands down the worst salon I have went to in my life. They are rude, it stinks in there, there were spiders running around and the workers are just weird... Their work is subpar and I noticed that they cater to their white clients and will serve them before any others. Do not spend your money here, literally the worst nail salon on this planet hands down. Read Less
Boo love
6 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Romeo has been doing my nails for 10 years omg 😲 he is the best!
Taylor Norris
12 Sep 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I went to Crystal Nails for the first time today and I definitely left satisfied. The staff is so nice and help along with the atmosphere there. They even have little hello kitty pedicure chairs for k... Read More
I went to Crystal Nails for the first time today and I definitely left satisfied. The staff is so nice and help along with the atmosphere there. They even have little hello kitty pedicure chairs for kids! Lastly, they have great discounts for teachers, student, and military. Being that I am a college student that discount came in so convenient, I am for sure going to make this nail spa my regular business. Read Less
Tina Mayne
22 Jul 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I moved here over a year ago and was excited to find a great nail salon and technician..I am always pleased with my service and my nails always look good! Catrina has great design ideas and they have ... Read More
I moved here over a year ago and was excited to find a great nail salon and technician..I am always pleased with my service and my nails always look good! Catrina has great design ideas and they have great choices for Gel Powders... Read Less
Andrea Porter
14 Jul 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
They are very innovative and current with their color choices. I have chosen chrome nails twice and have loved both experiences. Romeo is wonderful. He will correct whatever doesn't satisfy you even i... Read More
They are very innovative and current with their color choices. I have chosen chrome nails twice and have loved both experiences. Romeo is wonderful. He will correct whatever doesn't satisfy you even if it's the next day. I tried other places but they don't compare to Crystal Nail. I'm excited to go back and guess what...they have a rewards card. Getting a free visit soonπŸ˜ƒ. Awesome place!!! Read Less
Jenni Connolly
19 May 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
always a relaxing experience. I've been going there for years, never had a bad manicure or pedicure. they have cute hello kitty chairs for the kids
Loren Talmadge
18 May 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I have been getting my nails done here for about 5 years now. I can't imagine getting them done anywhere else! Romeo, Katrina, and everyone else are so awesome and do such a great job!!
Kristen Hernandez
1 Apr 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I love the family vibes and how nice everyone was. I will definitely recommend people to this place. Greatest experience hands down.!
T N.
23 Jan 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Beware of this place..they are Very sneaky with their prices. I have been 4 times and the last time I went, I got a a gelish fill and pedicure. While trying to enjoy my pedi, here comes Katrina starti... Read More
Beware of this place..they are Very sneaky with their prices. I have been 4 times and the last time I went, I got a a gelish fill and pedicure. While trying to enjoy my pedi, here comes Katrina starting my nails. I felt like a pretzel and could not relax. After I finished I went to the register expecting to pay $50.00, Katrina says $56.00, I paused and asked why so much and she said the explanation will be on the receipt. I was pissed, but composed, thinking I will never be back. I asked for my military discount and she says $50.60 I payed with tip and graciously walked my ass out the door. I get in the car to look at this receipt and they charged an extra &1.00 for a basic pedicure..b.s and charged $15.00 for the fill and $15.00 for gelish Β (long nail). I don't have long nails because I always use my Dremmel at home to file them down...I was furious but I'm done. I don't trust Katrina or Romeo , he also tried to scam me before with extra b.s charges. DONE!! Read Less
Paula B.
25 Jul 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Pedi was awesome but I couldn't really enjoy it because Romeo the nail tech did my nails while I was getting my pedi.He got the nail dust all over my clothes I will never go there again and it was not... Read More
Pedi was awesome but I couldn't really enjoy it because Romeo the nail tech did my nails while I was getting my pedi.He got the nail dust all over my clothes I will never go there again and it was not busy so I don't know why he decided to do my nails while I was getting my pedi so because of him I will never go back too bad the pedi tech was awesome wish I could have enjoyed the pedi he ruined it for me. Read Less
Kandace H.
14 Aug 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
Katrina is amazing!! I you're tired of feeling rushed and your nail and techs acting like they are doing you a favor instead of the fact that you are paying them for a service, this is the place for y... Read More
Katrina is amazing!! I you're tired of feeling rushed and your nail and techs acting like they are doing you a favor instead of the fact that you are paying them for a service, this is the place for you!! Clean, sanitized and worth every penny!! Go see them! Any service from nails, pedi, facials and waxing, all done with smiles and professionalism. The best in this city!! Read Less
Kelly B.
22 Jun 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
This place is THE BEST nail salon in the area. They've won countless awards for their services and it's easy to see why. Their prices are good ($15 for standard mani) and offer discounts for military/... Read More
This place is THE BEST nail salon in the area. They've won countless awards for their services and it's easy to see why. Their prices are good ($15 for standard mani) and offer discounts for military/student/teacher. Hundreds of polish choices, massage chairs, relaxing ambience and friendly staff are all exciting perks. I've had a standard mani, shellac mani-pedi and color changing polish. I won't go anywhere else! Read Less
Marianne S.
13 Sep 2014
β˜†β˜†β˜†β˜†β˜†
REPORT
Quite little nail salon located across the Peninsula Memorial off Warwick Blvd in a small shopping center. Its right next door to a fairly newish Greek spot.The inside is your typical Asian nail salon... Read More
Quite little nail salon located across the Peninsula Memorial off Warwick Blvd in a small shopping center. Its right next door to a fairly newish Greek spot.The inside is your typical Asian nail salon perhaps a tad bit more cleaner. Standard prices for nail services outside the mall so no big woo hood there.They have a handful of nail stations and pedicure stations. The salon seems to advertise a lot of services with lots of products and it really left me wondering if they actually used the products as advertised...they products just seemed to fancy for such a standard salon.Also, they have military and student discounts, as well as a discount program for eyelash extensions which was really weird but from what I could read it's like a rewards program.The day I went there were two ladies and one gentleman working. The guy was very nice despite his tough guy look. Apprantly he is the only one who knew how to properly run a register too as he had to stop the services he was doing to ring up other customers. I got a gel mani and regular pedicure. Both were decent, nothing fancy for special. My manicurist did use a fresh pack of cleaning utensil which is always a plus, but she kept staring at me intently which was kind weird. But I can't blame her. Lol.Anyway, I've been here a handful of time and the service is a hit or miss. Sometimes you are ignored sometimes they take an hour to get to you...and sometimes like the day I went you actually get serviced pretty quick.Overall, while my experience wasn't horrible it wasn't the best either. And unless I'm in a super pinch for time ( since it's right next door) then I wouldn't go here again. The major reasoning is the fact that the lady who attended me was really rude to a guy who entered the establishment trying to use the restroom. She lied and said it was out of service after another employee ( the nice cashier/nail tech.) said it was okay for him to use it. I feel that she was discriminated on him because of his complexion which is definitely not cool in my book. I know that the guy using the bathroom wasn't a paying customer but the look of disgust and the fact that she lied really turned me off form this place. Read Less
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