I took my sister for a treat and it’s the worst experience we had with them. They don’t have enough staffs. The lady who did my nails was very friendly but with literally don’t have experience. It took forever for my nails to dry. Right after we left my nail were messed up. They lady was running all over the place doing three things together while doing my nails. She was gonna touch my hands with the gloves that she used for her Pedicure customer. We won’t returned back again. Read Less

So let me preface this by saying that I have never gotten a professional manicure before and wasn't entirely sure what to expect, but I certainly wasn't expecting what I got. When I got there this morning and asked for a manicure, I wasn't surprised to learn that my technician didn't seem to speak much English. However, I learned over the next 35-40 minutes that her English skills were too limited to communicate about the "spa" manicure I was receiving. I normally do my own nails--I basically went in because I figured that they could shape my nails once, do a better job that I would do, and that I could just let them grow out after that. Boy, was I wrong. She got to shaping my nails--the whole reason I had gone--and did a terrible job. My middle finger's nail on my left hand was completely lopsided, and my thumbnails are now significantly shorter than the rest of my nails. I can't fix that, because I've tried to even out my nails' length before and I just make it worse. I tried to tell my nail technician that I was not happy with the job she had done at least twice, but she did not understand what I was saying. She then pulled out what looked to me like an electric nail file, and asked if it was ok. ("Is ok?") I assumed that she was going to fix the shape of my nails, so I said yes...then watched in horror as she shaved off the top layer of my already weak nails. I assume this is normal for a manicure, so I almost didn't mention it, but I feel that I should be able to ask questions about what is about to happen to my nails and feel confident that they will be answered. In retrospect, I should have tried to stop her, but that probably would have just confused her. I also wasn't expecting to receive a paraffin wax treatment, so I left my ring on, and she didn't take it off before she forcibly plunged my hand into the hot wax--I guess she didn't have the English skills to tell me what to do. Now my ring is crusted in wax. It's soft wax, so I honestly don't know how to clean it off. Right after she took off the wax, she asked for my credit card payment. In the middle of my manicure. Just tacky. I shouldn't have left such a good tip, but I felt bad and figured they probably don't get paid very much. Then she got to the polish, which was almost as bad as the shaping job she did. I asked for a glitter polish, not realizing that it didn't have a color mixed into it, and, to her credit, she did take off the polish and layer black under it. That said, she did a horrible job. The polish was lumpy and peeling off at the top. I literally redid it the second I got home, I was so upset with the way it looked. I was encouraged to see that this place only had two stars, because I left that place swearing that I would never get a professional manicure again. I honestly could have done a better job at home--and did, the second I got there. My technician (whose name I thought about asking for but ended up not bothering because I was sure she wouldn't understand what I was saying) did a terrible job and did not care that I was clearly displeased with what she was doing--facial expressions transcend languages. Needless to say, I will not be going back. Read Less

Paid $30 for a gel manicure that bubbled and started chipping less than 24 hours later, not worth it. Go elsewhere and it was done by the owner who said she was fixing it and just put another layer on. Read Less

My second time coming in the nail shop. Expecting the same great service as the first time. No didn't turn out that way. Came for Pedicure and Manicure. the nail tech kept asking me if I wanted tips I said no. Then another nail tech came over asked the same thing was pressuring me to get gel nail polish said "that the polish not going to look good with your nail so short". when the nail tech insulted me I just couldn't believe it and said "ok but how much she said "50$" I said "no its ok". I'll stick with my regular nail. The nail tech doing my feet ask me again describing what she does and hands me a menu. By this time its getting annoying and I had to be at work within a hr and half of me being there. All the questions took up my time when I just ask for simple service. After my feet was finish. The nail tech went to help another customer after I told her hey I'm in a hurry I had already been there for a hour. She tells me to move to another work station. Which is very unprofessional while your foot nail is drying!!! oh my god. I'm told to wait again 5 mins turns into 10 mins by this time I had togo. ask for the bill remember i only got a pedicure I was there hr and half she says 25$ I said thought I saw 14$" which I asked to see the menu she reply "we not cheap people that's them over there" pointing at another nail salon " we do business right , we don't get over on people". I asked for the menu again after she raised her voice at me. I just simply ask for the menu not about how you do business or how much money you have. I saw the menu the acknowledge she was right and said ok to charge the card. she said "what about her are you going to tip her!??" I said "let me see if I have cash" which I didn't. I said I don't have cash then she ask me again " well you can add tip on your card" which I normally don't do but that poor lady look stress out probably from how that nail tech lady treats her the one that controls the T.V. all the time. YOU DON'T ASK FOR A TIP IT IS GIVEN. DON'T SUPPORT THESE RUDE PEOPLE. TRUST IT WHEN YOU SEE IT. SO UNPROFESSIONAL P.S PROBABLY THOUGHT I WAS A KID, DON'T LET PEOPLES CLOTHES FOOL YOU. Read Less

Horrible experience, I went in for a fill it was interrupted twice! My cuticles were severely cut! Acrylic was applied uneven. It was just the worst treatment I've ever had in my life ! I am so surprised that the mall management haven't got rid of them yet! Read Less

Terrible service. I walked in 30 minutes before closing time asking if they were still open. The lady told me yes but when I told her that I wanted my nail fixed & that's all she told me come back tomorrow cause she won't do it. Read Less

The rudest place I've ever done business with, credit card machine wouldn't accept my card ( swiping method ) they preceded to ask for another card then said you have cash? I said well no but I can walk to Walmart when I'm finished and get it for you. Before you know it with the toes separators still on my feet the lady walks me to Walmart like I'm a child. Watching me enter all my info and walks me back to the salon .. I've never be so insulted in my life .. NOW I KNOW WHY THEY WEREN'T BUSY!! NEVER AGAIN!! Read Less

very dirty and torn sofa to sit on and who takes money 1st than service horrible horrible horrible and if more customers than they switch the person whose working on you and they dont use new tools for manicure and pedicure the same ones used for the previous person smh Read Less

Lazy bitches don't go there! I arrived 45mins to closing they said they didn't have time to do a pedicure with gel polish that that takes too long!! They were trying to dissuade me from moment one I asked for a pedi and full set. Then compromised to just the pedi. My birthday is tomorrow and I'm headed out to the bar wearing peep toes wanting a fresh paint! $40 it'll be she said hoping I'd say no. I said okay then she turned and spoke to the ladies doing each other's nails and they were like no no take too long have to be out here by 11. ( I think she meant 10!) needless to say this is the closest salon to my house and it will NEVER get my business or ANY of my clients ( who are all females living in the area!!) Read Less

I came to this place only because it was convenient and I work in the mall. I will NEVER go back. When I walked in no one even greeted me and I went to go sit down and the color I picked the lady was very mean about my color I wanted and when she went Togo glue the tips they were not even glued down all the way than when another tech came in she made me switch spots and when the male tech was doing my nails he said I was too picky and to go to the nail place I normally go to and they did everything wrongggg I have never in my life experience such a horrible customer service dirty mean nail salon in my life and I highly recommend no one goes there ever!!! Read Less

This place and the employees are absolutely horrible! I went in to get a full set, and from the time he put them on they looked awful. They were crooked and way to bigger then my nails. And I was bleeding. When I said something to him he said, I fix for you, will look good. Needless to say it only got worse from there. But I I kept tell myself, they look better once they were polished. After trying to explain to him what polish I wanted (for about 15 minutes ) he acted like he knew what I was talking about, and started to polish. And it wasn't at all what I wanted. I told him that's not what I wanted, so he said he would try again. By this point I was done, and just wanted to leave. So I picked a different polish and told him to use it. After he was done, he ask how I like them and told him I didn't like them at all, that they looked awful and I wasn't paying for them, so he could take them off. He got very mad and said, I take off! He was very rough and made me bleed even more. And sent me on my way with my nails looking worse then before I went in there. STAY WAY!!!!!! Read Less

Women were friendly but absolutely terrible, very unprofessional, the techs talked to each other during the entire visit. Leg massage consisted of them rubbing lotion into your leg. I personally recommend you stay clear of this buisness. By the way 2 of us were here to be serviced and we both agree., don't do it. I hope this review blesses you. Read Less

It's in the Manassas Mall, so I'm not sure what else I was expecting... this place earned its 2 stars, but nothing more. Simply put, the 2 stars are for (1) the niceness of the staff - well, more so my friend's nail tech. Mine did her job on me, then left. The other tech chatted us both up while working (2) the message chair - the tech even encouraged me to stay in my chair after my pedicure was done, while my friend got a manicure & (3) the decent lasting effect of my pedicure/polish -- but it did eventually tint to a darker color near the tips?! huh?Other than that, I can't say much else, positive wise. I think it is important to note that they did not use new utensils when working on my feet (i.e. file, buffer, ect). By the time I noticed, I could only HOPE that they had been cleaned somehow & my feet wouldn't suffer some fungus disease. Yuck! Read Less

I have been going to glamour nails off and on for about 6-7 years, as a younger person most nail salons don't treat me well. I love this place, I always sit with Andy. He is awesome, he's fast and always does a great job. The atmosphere is pretty good so I continue to come back. Read Less

Always able to fit you in quickly and only $8 for eyebrow waxing if you pay cash! They have tons of gel polish options and their chairs are great! Always nice and friendly staff. Helene did my nails and did an excellent job! I would recommend her to anyone. Read Less

Was the only place open past 6pm last Wednesday night. Came in for a manicure and pedicure. Pedicure area smelt moldy. Especially the paraffin wax. The tech made me bleed several times with both manicure and pedicure. I am now suffering from a severe infection in my thumb from I guess poor sterilization on their part. I am having to drain the pus from my cuticle to keep the swelling down. It is gross! I called and of course no one understands what I am trying to say to them. I should of just waited till the weekend to go to another place. Not just some mall nail salon. Read Less

It was difficult to find a nail salon open on July 4th so my daughter and I had to settle for Glamour Nails.  Ordinarily, "mall nail shops" are NOT on my list.  We'll definitely go back here though.  We both had pedicures - went in for just a basic and were going to go the next weekend for a "full service pedi elsewhere".  Well, we couldn't understand the salon tech well enough so ended up with the extreme pedi ($45 incl. salt rub, mint mud wrap, cream massage, paraffin).  Nancy did my pedi and I will certainly ask for her again.  She was gentle but really cleaned up my feet.  My daughter's tech was more "rushed" than Nancy, but she said she enjoyed it and would never have known had I not been sitting next to her.  The massage chairs weren't as good as some of them, but I went in for a pedi, not a back massage so i was content. Read Less