25 Reviews

Nail Experts

Henrico, Virginia
Reviews
Sherry Green
13 Jul 2018
REPORT
They think it’s okay to use dirty utensils on clients! I will NEVER return back to this salon. When I said something to the older man doing my pedicure, he thought it was funny to spray alcohol on the... Read More
They think it’s okay to use dirty utensils on clients! I will NEVER return back to this salon. When I said something to the older man doing my pedicure, he thought it was funny to spray alcohol on the utensils AS IF that was sanitizing it. I walked out because the manager didn’t seem to care either. I will be filing a formal complaint on this salon. Read Less
shatemah holston
5 May 2018
REPORT
Today was my first time coming here. The service was fast and the staff was friendly. My feet look and feel so good. They definitely gained a new client today!
Samantha Wood
15 Apr 2018
REPORT
I love them they do great on my mani and pedi
Madison Wright
18 Mar 2018
REPORT
They did amazing on my nails
Mellisa B.
9 Mar 2018
REPORT
The best pedicure in the area with hot stone. Kim is the best, she fixed my uneven nails from the other shop. Highly recommended!!!
L Nash
3 Jan 2018
REPORT
I originally went to Jasmine Nails & Spa in White Oak and received the worse fill in and paint job on my nails, I just knew it couldn’t be fixed but I took a chance and went to nail experts and I’m in... Read More
I originally went to Jasmine Nails & Spa in White Oak and received the worse fill in and paint job on my nails, I just knew it couldn’t be fixed but I took a chance and went to nail experts and I’m in love she reshaped, and took her time I wish I would’ve caught my nail tech name but I will be returning Read Less
Terri Stamper
23 Dec 2017
REPORT
Kim treats me like family and does a great job!
Chanel P.
11 Jun 2017
REPORT
Nail experts... That's a joke. I don't normally leave reviews, but I had to recommend others not to come to this place. They have one nail technician (an older lady) who obviously doesn't know what sh... Read More
Nail experts... That's a joke. I don't normally leave reviews, but I had to recommend others not to come to this place. They have one nail technician (an older lady) who obviously doesn't know what she's doing. She messed up my nails before, but I decided to give her another chance -- same result. When I asked her to fix them, she got an attitude & barely did so. Another technician had to fix them while also rushing to deal with other customers (it wasn't busy, they were just low staffed), did poorly & also had an attitude while doing so. If I'm paying for my nails, I expect them to be done to my satisfaction or at least somewhat acceptable. My nails were uneven and bumpy! I eventually just gave in because getting out of there was more important at this point. I'm local to the area, and I usually travel to get my nails done & will continue doing so. It's much more worth it when you're getting better quality & better customer service! They do alright at times, but they're extremely inconsistent. I've also seen the older lady mess up on people's eyebrows countless times (she did so the day I was in there) so I don't recommend waxing services from here also, not if she's doing it. She honestly just needs to be replaced if she doesn't know how to do her job. Read Less
Michelle D.
24 May 2017
REPORT
I wanted to get my nails done on a Sunday and this establishment was close. An older gentleman did my nails and they looked bad. The polish was streaky and he didn't paint the whole nail. Needless to ... Read More
I wanted to get my nails done on a Sunday and this establishment was close. An older gentleman did my nails and they looked bad. The polish was streaky and he didn't paint the whole nail. Needless to say, I won't return. Read Less
Tina G.
17 May 2017
REPORT
Nice people, clean establishment and quite a bargain at $26 for a basic pedi (which includes hot stones as part of the leg massage!) Can't beat the price!!
Nanc W.
6 Apr 2017
REPORT
My pedicure  was AWESOME!! Very relaxing. I told him I didn't want gel and he did it anyway. Not too much of an issue but another young man did my nails and they look HORRIBLE. I have gel topcoat stuc... Read More
My pedicure  was AWESOME!! Very relaxing. I told him I didn't want gel and he did it anyway. Not too much of an issue but another young man did my nails and they look HORRIBLE. I have gel topcoat stuck all over my skin. My nails have bubbles and it's very uneven. Too bad I did not have time to get it taken off. It took so long. I finished at 2:00pn and had a 3:00 flight. So now I will have to get my nails redone this weekend. I must have been practice for this young guy but at the cost of a customer. Read Less
Kenya L.
25 Mar 2017
REPORT
Went here with my mom today they did great on both of us I really can't say anything bad about them I will definitely be going back we had a great experience
Rev. Dr. Kimberly Currie Robinson
21 Mar 2017
REPORT
I know who to ask for when I come in. If I get anyone else, the service quality is inconsistent. Today was a great day after several months of not having professional grooming.
Marshai Dabney
11 Mar 2017
REPORT
Very slow service
T Lowery
8 Jan 2017
REPORT
Horrible service! Went on Saturday for metallic gel nails. They rushed the job and two days later my thumb nail, which had a bubble, lifted and needed to be repaired. Went in at 2:45pm on the follw... Read More
Horrible service! Went on Saturday for metallic gel nails. They rushed the job and two days later my thumb nail, which had a bubble, lifted and needed to be repaired. Went in at 2:45pm on the follwoing Monday and was told they would be right with me but I guess because I was no money, they took 5 people before me. Finally, after sitting for nearly 45 minutes, older gentleman comes back over, removes the polish from my nail and then tells me that nobody is there that can repair my nail and to come back the next day at 10am. I am sorry... I have a job! Very disappointed and will NEVER return nor will I send anyone of my friends or foes to this establishment! Read Less
August E.
29 Nov 2016
REPORT
First time here and I honestly can't say anything bad a bad it and im picky when it comes to my nails. I got my nails done exactly as i wanted them without having to direct the technician. I also got ... Read More
First time here and I honestly can't say anything bad a bad it and im picky when it comes to my nails. I got my nails done exactly as i wanted them without having to direct the technician. I also got a pedicure from a younger guy who didn't do that good of job. However, babe got his pedicure done by a lady who did a really good job. Next time I decide to get a pedicure i will make sure she does it. Price was good for for the quality and service I received. Read Less
Rachel H.
22 Nov 2016
REPORT
I just needed a fast manicure before I went to dinner and this place was perfect for that. The basic manicure only cost $15 and I couldn't have asked for better service. They took me right in and did ... Read More
I just needed a fast manicure before I went to dinner and this place was perfect for that. The basic manicure only cost $15 and I couldn't have asked for better service. They took me right in and did a fantastic job. I would highly recommend if you need a quick basic manicure. It only took about 30 minutes in and out. Read Less
Jaimi G.
27 Mar 2016
REPORT
I came here on the Friday before Easter, so you know a ton of places were packed and super busy. I yelped this place and called to see if they were busy and they said they weren't. When I went in, it ... Read More
I came here on the Friday before Easter, so you know a ton of places were packed and super busy. I yelped this place and called to see if they were busy and they said they weren't. When I went in, it looked packed but they were able to start on me right away! I got a pedicure and a gel manicure. Love it!! I live in LA so I'm glad I can go back looking fresh Read Less
Britney P.
17 Mar 2016
REPORT
Except for the long wait, I have to say they dis a pretty damn good job on my nails so if you haven't tried them out you definitely should!
Miranda R.
13 Mar 2016
REPORT
Had a layover here and needed my eye brows done. They did a every great job. It was quick getting in and out. No appointment needed.
Asia Christian
10 Mar 2016
REPORT
Loved it when it opened. Leo and Kim are the best hands down. They all are decent but all are definitely on different levels. If you want consistency and speed choose Leo or kim!
Shanell Givens
20 Jan 2016
REPORT
Horrible customer service, super slow and I was the first customer...it really doesn't take an hour and 1/2 just to get a shellac manicure...On top of that, the older lady who works there was super ru... Read More
Horrible customer service, super slow and I was the first customer...it really doesn't take an hour and 1/2 just to get a shellac manicure...On top of that, the older lady who works there was super rude. I can't go back...it's too many other nail salons that appreciate servicing customers.Read Less
Reema C.
6 Nov 2015
REPORT
I came in for a basic fill-in. I was greeted with hello and pick a color, then waited for about 5 minutes and told to go seat number 6. My male  tech didn't greet me or speak. He smelled like he smoke... Read More
I came in for a basic fill-in. I was greeted with hello and pick a color, then waited for about 5 minutes and told to go seat number 6. My male  tech didn't greet me or speak. He smelled like he smoked an entire carton of cigarettes. He didn't say anything the entire time. My nail job was rushed and he did a horrible job and when I gave him my debit card to pay he snatched it out my hand. This isn't my first experience with them but  I would NEVER go here again. Don't waste your money. Worst customer service ever! Read Less
Karen L.
26 Apr 2015
REPORT
Had a wonderful pedicure...guess some of the bad reviews for this business must have been when they were super busy...Monday seems like a good day to come will return here if I'm in town again
Alie J.
9 May 2014
REPORT
I didn't care for them, they did a rush job and I even had to tell the guy doing my feet to slow down. It seemed as though as more people came in the faster he started going faster. They do have good ... Read More
I didn't care for them, they did a rush job and I even had to tell the guy doing my feet to slow down. It seemed as though as more people came in the faster he started going faster. They do have good quality polish Read Less
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Book an Appointment
Online booking unavailable
Please call
(804) 222-8783
4726 South Laburnum Avenue
Henrico Virginia 23231
Business Hours
Monday
Mon
10:00AM-20:00PM
Tuesday
Tue
10:00AM-20:00PM
Wednesday
Wed
10:00AM-20:00PM
Thursday
Thu
10:00AM-20:00PM
Friday
Fri
10:00AM-20:00PM
Saturday
Sat
10:00AM-20:00PM
Sunday
Sun
12:00PM-18:00PM
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Nail Experts

Henrico, Virginia
(25)
4726 South Laburnum Avenue
Henrico Virginia 23231
Monday
10:00AM-20:00PM
Tuesday
10:00AM-20:00PM
Wednesday
10:00AM-20:00PM
Thursday
10:00AM-20:00PM
Friday
10:00AM-20:00PM
Saturday
10:00AM-20:00PM
Sunday
12:00PM-18:00PM
Sherry Green
13 Jul 2018
REPORT
They think it’s okay to use dirty utensils on clients! I will NEVER return back to this salon. When I said something to the older man doing my pedicure, he thought it was funny to spray alcohol on the... Read More
They think it’s okay to use dirty utensils on clients! I will NEVER return back to this salon. When I said something to the older man doing my pedicure, he thought it was funny to spray alcohol on the utensils AS IF that was sanitizing it. I walked out because the manager didn’t seem to care either. I will be filing a formal complaint on this salon. Read Less
shatemah holston
5 May 2018
REPORT
Today was my first time coming here. The service was fast and the staff was friendly. My feet look and feel so good. They definitely gained a new client today!
Samantha Wood
15 Apr 2018
REPORT
I love them they do great on my mani and pedi
Madison Wright
18 Mar 2018
REPORT
They did amazing on my nails
Mellisa B.
9 Mar 2018
REPORT
The best pedicure in the area with hot stone. Kim is the best, she fixed my uneven nails from the other shop. Highly recommended!!!
L Nash
3 Jan 2018
REPORT
I originally went to Jasmine Nails & Spa in White Oak and received the worse fill in and paint job on my nails, I just knew it couldn’t be fixed but I took a chance and went to nail experts and I’m in... Read More
I originally went to Jasmine Nails & Spa in White Oak and received the worse fill in and paint job on my nails, I just knew it couldn’t be fixed but I took a chance and went to nail experts and I’m in love she reshaped, and took her time I wish I would’ve caught my nail tech name but I will be returning Read Less
Terri Stamper
23 Dec 2017
REPORT
Kim treats me like family and does a great job!
Chanel P.
11 Jun 2017
REPORT
Nail experts... That's a joke. I don't normally leave reviews, but I had to recommend others not to come to this place. They have one nail technician (an older lady) who obviously doesn't know what sh... Read More
Nail experts... That's a joke. I don't normally leave reviews, but I had to recommend others not to come to this place. They have one nail technician (an older lady) who obviously doesn't know what she's doing. She messed up my nails before, but I decided to give her another chance -- same result. When I asked her to fix them, she got an attitude & barely did so. Another technician had to fix them while also rushing to deal with other customers (it wasn't busy, they were just low staffed), did poorly & also had an attitude while doing so. If I'm paying for my nails, I expect them to be done to my satisfaction or at least somewhat acceptable. My nails were uneven and bumpy! I eventually just gave in because getting out of there was more important at this point. I'm local to the area, and I usually travel to get my nails done & will continue doing so. It's much more worth it when you're getting better quality & better customer service! They do alright at times, but they're extremely inconsistent. I've also seen the older lady mess up on people's eyebrows countless times (she did so the day I was in there) so I don't recommend waxing services from here also, not if she's doing it. She honestly just needs to be replaced if she doesn't know how to do her job. Read Less
Michelle D.
24 May 2017
REPORT
I wanted to get my nails done on a Sunday and this establishment was close. An older gentleman did my nails and they looked bad. The polish was streaky and he didn't paint the whole nail. Needless to ... Read More
I wanted to get my nails done on a Sunday and this establishment was close. An older gentleman did my nails and they looked bad. The polish was streaky and he didn't paint the whole nail. Needless to say, I won't return. Read Less
Tina G.
17 May 2017
REPORT
Nice people, clean establishment and quite a bargain at $26 for a basic pedi (which includes hot stones as part of the leg massage!) Can't beat the price!!
Nanc W.
6 Apr 2017
REPORT
My pedicure  was AWESOME!! Very relaxing. I told him I didn't want gel and he did it anyway. Not too much of an issue but another young man did my nails and they look HORRIBLE. I have gel topcoat stuc... Read More
My pedicure  was AWESOME!! Very relaxing. I told him I didn't want gel and he did it anyway. Not too much of an issue but another young man did my nails and they look HORRIBLE. I have gel topcoat stuck all over my skin. My nails have bubbles and it's very uneven. Too bad I did not have time to get it taken off. It took so long. I finished at 2:00pn and had a 3:00 flight. So now I will have to get my nails redone this weekend. I must have been practice for this young guy but at the cost of a customer. Read Less
Kenya L.
25 Mar 2017
REPORT
Went here with my mom today they did great on both of us I really can't say anything bad about them I will definitely be going back we had a great experience
Rev. Dr. Kimberly Currie Robinson
21 Mar 2017
REPORT
I know who to ask for when I come in. If I get anyone else, the service quality is inconsistent. Today was a great day after several months of not having professional grooming.
Marshai Dabney
11 Mar 2017
REPORT
Very slow service
T Lowery
8 Jan 2017
REPORT
Horrible service! Went on Saturday for metallic gel nails. They rushed the job and two days later my thumb nail, which had a bubble, lifted and needed to be repaired. Went in at 2:45pm on the follw... Read More
Horrible service! Went on Saturday for metallic gel nails. They rushed the job and two days later my thumb nail, which had a bubble, lifted and needed to be repaired. Went in at 2:45pm on the follwoing Monday and was told they would be right with me but I guess because I was no money, they took 5 people before me. Finally, after sitting for nearly 45 minutes, older gentleman comes back over, removes the polish from my nail and then tells me that nobody is there that can repair my nail and to come back the next day at 10am. I am sorry... I have a job! Very disappointed and will NEVER return nor will I send anyone of my friends or foes to this establishment! Read Less
August E.
29 Nov 2016
REPORT
First time here and I honestly can't say anything bad a bad it and im picky when it comes to my nails. I got my nails done exactly as i wanted them without having to direct the technician. I also got ... Read More
First time here and I honestly can't say anything bad a bad it and im picky when it comes to my nails. I got my nails done exactly as i wanted them without having to direct the technician. I also got a pedicure from a younger guy who didn't do that good of job. However, babe got his pedicure done by a lady who did a really good job. Next time I decide to get a pedicure i will make sure she does it. Price was good for for the quality and service I received. Read Less
Rachel H.
22 Nov 2016
REPORT
I just needed a fast manicure before I went to dinner and this place was perfect for that. The basic manicure only cost $15 and I couldn't have asked for better service. They took me right in and did ... Read More
I just needed a fast manicure before I went to dinner and this place was perfect for that. The basic manicure only cost $15 and I couldn't have asked for better service. They took me right in and did a fantastic job. I would highly recommend if you need a quick basic manicure. It only took about 30 minutes in and out. Read Less
Jaimi G.
27 Mar 2016
REPORT
I came here on the Friday before Easter, so you know a ton of places were packed and super busy. I yelped this place and called to see if they were busy and they said they weren't. When I went in, it ... Read More
I came here on the Friday before Easter, so you know a ton of places were packed and super busy. I yelped this place and called to see if they were busy and they said they weren't. When I went in, it looked packed but they were able to start on me right away! I got a pedicure and a gel manicure. Love it!! I live in LA so I'm glad I can go back looking fresh Read Less
Britney P.
17 Mar 2016
REPORT
Except for the long wait, I have to say they dis a pretty damn good job on my nails so if you haven't tried them out you definitely should!
Miranda R.
13 Mar 2016
REPORT
Had a layover here and needed my eye brows done. They did a every great job. It was quick getting in and out. No appointment needed.
Asia Christian
10 Mar 2016
REPORT
Loved it when it opened. Leo and Kim are the best hands down. They all are decent but all are definitely on different levels. If you want consistency and speed choose Leo or kim!
Shanell Givens
20 Jan 2016
REPORT
Horrible customer service, super slow and I was the first customer...it really doesn't take an hour and 1/2 just to get a shellac manicure...On top of that, the older lady who works there was super ru... Read More
Horrible customer service, super slow and I was the first customer...it really doesn't take an hour and 1/2 just to get a shellac manicure...On top of that, the older lady who works there was super rude. I can't go back...it's too many other nail salons that appreciate servicing customers.Read Less
Reema C.
6 Nov 2015
REPORT
I came in for a basic fill-in. I was greeted with hello and pick a color, then waited for about 5 minutes and told to go seat number 6. My male  tech didn't greet me or speak. He smelled like he smoke... Read More
I came in for a basic fill-in. I was greeted with hello and pick a color, then waited for about 5 minutes and told to go seat number 6. My male  tech didn't greet me or speak. He smelled like he smoked an entire carton of cigarettes. He didn't say anything the entire time. My nail job was rushed and he did a horrible job and when I gave him my debit card to pay he snatched it out my hand. This isn't my first experience with them but  I would NEVER go here again. Don't waste your money. Worst customer service ever! Read Less
Karen L.
26 Apr 2015
REPORT
Had a wonderful pedicure...guess some of the bad reviews for this business must have been when they were super busy...Monday seems like a good day to come will return here if I'm in town again
Alie J.
9 May 2014
REPORT
I didn't care for them, they did a rush job and I even had to tell the guy doing my feet to slow down. It seemed as though as more people came in the faster he started going faster. They do have good ... Read More
I didn't care for them, they did a rush job and I even had to tell the guy doing my feet to slow down. It seemed as though as more people came in the faster he started going faster. They do have good quality polish Read Less
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