We have been using this nail salon locally for years and love it! Friendly and knowledgeable staff, cleanliness, quality, responsiveness, and reasonable pricing keep us coming back! The new renovation... Read More
We have been using this nail salon locally for years and love it! Friendly and knowledgeable staff, cleanliness, quality, responsiveness, and reasonable pricing keep us coming back! The new renovations were not really needed, but look terrific!! Read Less
Kathleen Lozada
11 May 2017
REPORT
If I could give this place zero stars I would. Went in to a refill. The nail tech made my nails super thick, ugly, and were shaped horribly. After I repeatedly told her that's not the shape I wanted o... Read More
If I could give this place zero stars I would. Went in to a refill. The nail tech made my nails super thick, ugly, and were shaped horribly. After I repeatedly told her that's not the shape I wanted or length she continued on with her work. I ended up leaving before she even put gel on my nails because I was so upset. Overpriced for the work. Go else where. Read Less
Alice Mahoney
8 May 2017
REPORT
Chris B.
2 Oct 2016
REPORT
I have been a customer for over 5 years. The staff is very friendly and all of the technicians do a very good job. They are very professional and I wouldn't go anywhere else!
Lisa P.
6 Jul 2016
REPORT
Didn't honor my appointment. Don't use razors on callouses. Charge extra for "callous treatment." It's a nice looking place but I won't be returning.
Daria M.
2 Jul 2016
REPORT
Tried this after reading the reviews. The place is very clean and the lady was nice but my nails were splitting and chipping after a little over a week. Not what I expect of gel. When I asked to have ... Read More
Tried this after reading the reviews. The place is very clean and the lady was nice but my nails were splitting and chipping after a little over a week. Not what I expect of gel. When I asked to have a larger bill split for tip, it was only broken into $5 increments leaving me the option of overtipping or looking really cheap by asking her to give me ones. Usually I tip 20%. Read Less
Jeanie M.
11 Apr 2016
REPORT
Do you want nails people stop and compliment you on? Even two weeks after you got them done? Do you want to go to a nail salon and have it be a relaxing experience instead of feeling like cattle bei... Read More
Do you want nails people stop and compliment you on? Even two weeks after you got them done? Do you want to go to a nail salon and have it be a relaxing experience instead of feeling like cattle being hurried through as quickly as they can just to get to the next customer? Then Nails by the Falls is the place for you. They are slightly more expensive than the average nail salon but you get more than what you pay for. I've never patronized a nail salon more than once or twice because I always feel like the techs don't understand what I'm asking for, I'm being rushed out as quickly as possible, and my nails don't look any better than what I could do at home on my own. I started going to Nails by the Falls in February and I've gone back every two weeks religiously. Here they take their time and make your nails look gorgeous. They emphasize quality over quantity. There will not be a speck of polish out of place or a cuticle cut roughly. I just get plain acrylics done and people constantly stop and ask where I got my gel nails done because they look that good. The people here and the work they do is amazing. If you're looking for a place that does quality work, look no further and make an appointment immediately. Read Less
L A.
9 Dec 2015
REPORT
Great people, great service, clean shop and fabulous massage with private rooms and a spa setting. I can't remember the name but she is from Hawaii and did a terrific massage for me!
Maggie C.
6 Nov 2015
REPORT
i have been a customer since 2005. I like Jenny the best but every nail tech is fantastic. They are a sweet group of ladies but I have one suggestion...I wish they would speak to each other in Engli... Read More
i have been a customer since 2005. I like Jenny the best but every nail tech is fantastic. They are a sweet group of ladies but I have one suggestion...I wish they would speak to each other in English cause I would like to know what they are saying...since they are bi-lingual and I'm not..it would be nice. I will say most nail tech in this area speak to each other in their native tongue. Not fair to customers. Still, I love this salon and the polish lasts longer because of their care. Read Less
Lynn Colby
13 Oct 2015
REPORT
Great place. Clean and upbeat!
Amy K.
18 Sep 2015
REPORT
This place is the BEST...by far! Love it so much I drive 40 miles to get here. It is a charming shop with top notch professionals who stand behind their work. I feel renewed every time I visit. Be... Read More
This place is the BEST...by far! Love it so much I drive 40 miles to get here. It is a charming shop with top notch professionals who stand behind their work. I feel renewed every time I visit. Beautiful nails, great spa pedicures, you won't be sorry. Read Less
Elizabeth S.
5 Sep 2014
REPORT
This is one of the better nail salons that I've been to. It was suggested to me by a friend, so I went to check it out.The place is clean, they really do bend over backwards to make sure your nails lo... Read More
This is one of the better nail salons that I've been to. It was suggested to me by a friend, so I went to check it out.The place is clean, they really do bend over backwards to make sure your nails look their best before you walk out of the shop. The pedicure was awesome, and the manicure was done right too. Even if it's a little further away than some of the other places around, I'll definitely be coming back again. It was well worth it.TIP-- BRING CASH!!! They do not do credit card tips. Read Less
Luisa R.
11 Mar 2014
REPORT
It was so relaxing getting a manicure here! The salon looks impeccable and very soothing. My nails look perfect! The warm lotion and towel did it for me! A little pricey but worth it. Thank you!
Kim V.
27 Dec 2013
REPORT
This place is really good. I likeHow professional it feels and how clean it is. Their polish selection is great and very organized. My only complaint is that they won't take credit card tips. It's so ... Read More
This place is really good. I likeHow professional it feels and how clean it is. Their polish selection is great and very organized. My only complaint is that they won't take credit card tips. It's so annoying to have to have cash. I know they could take them in credit and don't. So minus one star for that but otherwise, this place is great. Read Less
Preppy P.
30 Mar 2012
REPORT
I give it two stars only because there are some niceWorkers but for the owner Jeni I give 0 for customer serviceand professionalism ! Too full of herself since she had gottenToo busy she thinks she i... Read More
I give it two stars only because there are some niceWorkers but for the owner Jeni I give 0 for customer serviceand professionalism ! Too full of herself since she had gottenToo busy she thinks she is so Big now!!Very rude they keep you waiting even if youHave an appointment they take who ever walks in because theyDon't want to say no to extra money!!!!There are other nail places in the area that are much better and More welcoming ! Read Less
We have been using this nail salon locally for years and love it! Friendly and knowledgeable staff, cleanliness, quality, responsiveness, and reasonable pricing keep us coming back! The new renovation... Read More
We have been using this nail salon locally for years and love it! Friendly and knowledgeable staff, cleanliness, quality, responsiveness, and reasonable pricing keep us coming back! The new renovations were not really needed, but look terrific!! Read Less
Kathleen Lozada
11 May 2017
REPORT
☆☆☆☆☆
REPORT
If I could give this place zero stars I would. Went in to a refill. The nail tech made my nails super thick, ugly, and were shaped horribly. After I repeatedly told her that's not the shape I wanted o... Read More
If I could give this place zero stars I would. Went in to a refill. The nail tech made my nails super thick, ugly, and were shaped horribly. After I repeatedly told her that's not the shape I wanted or length she continued on with her work. I ended up leaving before she even put gel on my nails because I was so upset. Overpriced for the work. Go else where. Read Less
Alice Mahoney
8 May 2017
REPORT
☆☆☆☆☆
REPORT
Chris B.
2 Oct 2016
REPORT
☆☆☆☆☆
REPORT
I have been a customer for over 5 years. The staff is very friendly and all of the technicians do a very good job. They are very professional and I wouldn't go anywhere else!
Lisa P.
6 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Didn't honor my appointment. Don't use razors on callouses. Charge extra for "callous treatment." It's a nice looking place but I won't be returning.
Daria M.
2 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Tried this after reading the reviews. The place is very clean and the lady was nice but my nails were splitting and chipping after a little over a week. Not what I expect of gel. When I asked to have ... Read More
Tried this after reading the reviews. The place is very clean and the lady was nice but my nails were splitting and chipping after a little over a week. Not what I expect of gel. When I asked to have a larger bill split for tip, it was only broken into $5 increments leaving me the option of overtipping or looking really cheap by asking her to give me ones. Usually I tip 20%. Read Less
Jeanie M.
11 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Do you want nails people stop and compliment you on? Even two weeks after you got them done? Do you want to go to a nail salon and have it be a relaxing experience instead of feeling like cattle bei... Read More
Do you want nails people stop and compliment you on? Even two weeks after you got them done? Do you want to go to a nail salon and have it be a relaxing experience instead of feeling like cattle being hurried through as quickly as they can just to get to the next customer? Then Nails by the Falls is the place for you. They are slightly more expensive than the average nail salon but you get more than what you pay for. I've never patronized a nail salon more than once or twice because I always feel like the techs don't understand what I'm asking for, I'm being rushed out as quickly as possible, and my nails don't look any better than what I could do at home on my own. I started going to Nails by the Falls in February and I've gone back every two weeks religiously. Here they take their time and make your nails look gorgeous. They emphasize quality over quantity. There will not be a speck of polish out of place or a cuticle cut roughly. I just get plain acrylics done and people constantly stop and ask where I got my gel nails done because they look that good. The people here and the work they do is amazing. If you're looking for a place that does quality work, look no further and make an appointment immediately. Read Less
L A.
9 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Great people, great service, clean shop and fabulous massage with private rooms and a spa setting. I can't remember the name but she is from Hawaii and did a terrific massage for me!
Maggie C.
6 Nov 2015
REPORT
☆☆☆☆☆
REPORT
i have been a customer since 2005. I like Jenny the best but every nail tech is fantastic. They are a sweet group of ladies but I have one suggestion...I wish they would speak to each other in Engli... Read More
i have been a customer since 2005. I like Jenny the best but every nail tech is fantastic. They are a sweet group of ladies but I have one suggestion...I wish they would speak to each other in English cause I would like to know what they are saying...since they are bi-lingual and I'm not..it would be nice. I will say most nail tech in this area speak to each other in their native tongue. Not fair to customers. Still, I love this salon and the polish lasts longer because of their care. Read Less
Lynn Colby
13 Oct 2015
REPORT
☆☆☆☆☆
REPORT
Great place. Clean and upbeat!
Amy K.
18 Sep 2015
REPORT
☆☆☆☆☆
REPORT
This place is the BEST...by far! Love it so much I drive 40 miles to get here. It is a charming shop with top notch professionals who stand behind their work. I feel renewed every time I visit. Be... Read More
This place is the BEST...by far! Love it so much I drive 40 miles to get here. It is a charming shop with top notch professionals who stand behind their work. I feel renewed every time I visit. Beautiful nails, great spa pedicures, you won't be sorry. Read Less
Elizabeth S.
5 Sep 2014
REPORT
☆☆☆☆☆
REPORT
This is one of the better nail salons that I've been to. It was suggested to me by a friend, so I went to check it out.The place is clean, they really do bend over backwards to make sure your nails lo... Read More
This is one of the better nail salons that I've been to. It was suggested to me by a friend, so I went to check it out.The place is clean, they really do bend over backwards to make sure your nails look their best before you walk out of the shop. The pedicure was awesome, and the manicure was done right too. Even if it's a little further away than some of the other places around, I'll definitely be coming back again. It was well worth it.TIP-- BRING CASH!!! They do not do credit card tips. Read Less
Luisa R.
11 Mar 2014
REPORT
☆☆☆☆☆
REPORT
It was so relaxing getting a manicure here! The salon looks impeccable and very soothing. My nails look perfect! The warm lotion and towel did it for me! A little pricey but worth it. Thank you!
Kim V.
27 Dec 2013
REPORT
☆☆☆☆☆
REPORT
This place is really good. I likeHow professional it feels and how clean it is. Their polish selection is great and very organized. My only complaint is that they won't take credit card tips. It's so ... Read More
This place is really good. I likeHow professional it feels and how clean it is. Their polish selection is great and very organized. My only complaint is that they won't take credit card tips. It's so annoying to have to have cash. I know they could take them in credit and don't. So minus one star for that but otherwise, this place is great. Read Less
Preppy P.
30 Mar 2012
REPORT
☆☆☆☆☆
REPORT
I give it two stars only because there are some niceWorkers but for the owner Jeni I give 0 for customer serviceand professionalism ! Too full of herself since she had gottenToo busy she thinks she i... Read More
I give it two stars only because there are some niceWorkers but for the owner Jeni I give 0 for customer serviceand professionalism ! Too full of herself since she had gottenToo busy she thinks she is so Big now!!Very rude they keep you waiting even if youHave an appointment they take who ever walks in because theyDon't want to say no to extra money!!!!There are other nail places in the area that are much better and More welcoming ! Read Less