I went yesterday to get my eyebrows waxed there for the first time about 2 hours later i have two burns on my eyebrows and little red bumps also and no the wax was not hot I’m sure it’s because the wax was dirty or the utensils she used. I will be contacting the health department about this I’ve been getting my eyebrows waxed for years and never had this happen it’s like a huge rash on both of my eyebrows Read Less

I wish I could give them no stars to get my point across . I say there for 2 1/2 hours while 4 different people attempted to do my nails and bounced between other people . I asked simple questions and they asked me to google them then I asked for a design and it took 30 mins to give me a half assed design and I took another 30 for someone to come put top coat on so I could leave . Worst nail experience ever . Never again will I go there and I will be telling everyone Read Less

I came here with my friend on a whim because our usual place was booked, now this is our usual place. I have never been so pleased with a manicure in my life. The color and shape are beautiful, and Don took his time to the fullest. Every nail is precisely even and perfectly shaped. I am so pleased. Read Less

I've been coming here for years and have always had a good experience. Today my best friend and I came because we have an event to attend tonight and needed to make sure we look halfway decent. The price was more than I've ever paid plus extra charge for top coat?! They didn't glue the acrylic nail on her nails either. Wow. Okay. Guess I gotta find a new non money hungry salon. She got glitter, I can see that or a design being more. But the total was $90... $40 for her $50 for me....my nails are basic neutral tan and hers are red with glitter. Both gel acrylic full set. When I asked what the extra charge was, he said $5 for matte finish. Hold up, that doesn't make sense. Hers is the same thing, with shiny. That math doesn't add up. So what is that extra $5 for? Plus, your sign says $40 for full set. Smh. Greedy. Read Less

I was recommended to come here by a friend and was able to walk in and get a gel manicure with no wait. The lady did a good job taking her time and paying attention to detail however the color is a little rough around my cuticle line and the second coat of color did not reach the edge of my nail like the first coat did on a few of them. Once they grow out a little bit I think it will look better. Overall I am happy with my manicure however it could be better. Read Less

I've been going here for years and even have brought friends and family here when they come to town to visit because it's always been my favorite. Sweet people and decent prices. The last couple times I've been in there have been a disappointment though. There is one lady that unfortunately should not be doing pedicures. I kept coming back hoping I just wouldn't get her, but today was the last straw. She rushed the entire thing after I sat for about 20 minutes before she even got to me (which is fine, I just shouldn't have to wait in cold water longer than the actual pedicure lasts) I even timed her on one foot and she only spent 30 seconds with the scrub. After she rushed the best part in my opinion, the paint job was horrible. I had to ask her so many times to fix the toe she was working on. Finally gave up and just said leave it. She knew I was unhappy and didn't even bother to offer to fix it any further or offer a discount. I took the pic while I was sitting in the chair, horrible paint job. There were only three people in the whole salon so there was no reason for her to rush. Giving two stars because the other people are nice but I will not be returning any further because I can't risk getting her by chance again. Read Less

I really liked it here. The services were fairly priced. I got the lemon spa pedicure and a full set of acrylics. They listened to what I wanted, took their time and did a great job. The pedicure was soooo relaxing. I'll be back. Read Less

Don does my nails there and he is amazing! I one time was in a rush and was not around the area and had someone else from pro nails do my nails I was so unhappy ... I called don he told me to come in I made the trip and he fixed them for me they were amazing! So pleased with this nail salon Read Less

Omg I came to see Stephany because I was recommend by my co worker.. So I wanted to give it a try since I'm still new to the area so I'm trying to find me good nail places to get my full sets done;) and I think I found my spot finally! She's so sweet! So gentle, you can relax and don't  have to worry about chatting non sense or gossip about people. She made sure I was satisfied with the shape and designs she made me;) I loved everything about it! Finally got my nails done the right shape and length that I've always like to have since I'm a makeup artist I can't have them to long or I will have the struggle ! Lol go see her if you're looking for a full set, good price, and peaceful environment Read Less

Most traumatizing manicure of my life. Upon arrival, I was quickly sat down, even though I was a walk-in. Great, I thought. Taking a look around, the place was dark, the atmosphere was weird (nobody was talking and a medical documentary was playing on TV). I looked down at the towel that was supposed to be the work area on my station, it was horrendous. Remnants of nail clippings and polish dating from God knows when. I requested a replacement. Then, after the guy filed my nails and had me soak my fingers in glacial water, he set out to trim. Much to my horror, he was taking out his tools from a regular plastic box, which clearly was not sanitized or even cleaned. In fact, a little mound of nail clippings (again!) was casually roaming around in there. I pointed it out, and asked if the tools were sterile, he nervously giggled and sprayed the clippers with acetone. I picked up and left, never to come back. Read Less

Need constant training, sloppy work. Nails lifted within 3, gel thick and ill shape to nails, dont listen to custom, inexperienced workers except owner, she really needs help. Better lighting is needed and overdue for a good cleaning, very dirty nail salon.Read Less

Maggie and I had WONDERFUL pedicures today with Stephanie at Princess Nails & spa! Want a true "YOU ARE IMPORTANT" pedicure- then this is the place! Thank you to Georgia Locks for your recommendation! Read Less

I went here a couple weeks ago and this place was disgustingly filthy. Cobwebs and dirt everywhere and it smelled horrible like rotting garbage. When it first opened it was a beautiful salon but now it's like no one has ever cleaned it. I also felt like the girl rushed doing my nails to get to the next person waiting. Won't recommend this place to anyone nor will I go back. Read Less

I moved from NY to va over a yr ago and I have been to at least 5 salons before finding princess nails and they were all Terrible! I was just about to give up on va nail salons when I found this place and I FELL IN LOVE!I will never ever go anywhere else Tina and Stephanie saved my nails and Don does the BEST designs, he's now my go to. BEST SALON IN VA and just like my favorite salon in NY if not better! My nails never chip break or lift and I always get exactly what I want! Cant say enough! Read Less

I have been going to Princess Nail & Spa for about a year now. Great place for pedicures, gels, manicures, etc. Most of the non basic services are usually on sale. Ask for price sheet and it's clearly marked. Parrifin wax is included in ALL pedicure services. (Most places charge extra). Read Less

Traveling home after Thanksgiving I needed to have a gel nail overlay repaired so I stopped in to Princess Nail & Spa. Although the spa wasn't very clean & tidy, they were running a special so I decided to have my one nail repaired & the others all filled in. Shouldn't have. That was Friday and today, Tuesday, I noticed that four of my nail tips have chipped - something that NEVER happens at my usual spa - Teresa's Nails in Warsaw, VA - which I visit regularly every three to four weeks. I will not go there again, no matter my urgency. Read Less