Service was wonderful. I had a limited amount of time and they fit me in and got me out 10 minutes before I needed to leave AND did a fantastic job. I am a perfectionist and they definitely met my expectations. I would highly recommend. Read Less

Everything was awesome when I walked in,the guy who greeted me was so nice and friendly but then I asked my nail tech to paint a spot that he didn't not get and he tells me no lol. So I'm polite and I say sir I'm paying for you to paint my whole nail so can you paint over it. He finally does it but with an attitude saying no one is going to look at my nail that closely. IT DOSENT MATTER I CAN SEE IT SO I ASKED YOU TO FIX IT. Its crazy because I came here based on the great reviews but talking to customers however you want and being rude is not great service I will not be returning to this establishment again! Read Less

My friend and I went to this salon based on the reviews. I am pleased to say they lived up to the reviews. The made sure the temp of our water was good throughout the pedicure, ensured our water was never empty. I’m happy with the actual outcome of the pedicure too, we will be returning. Read Less

I've been back in this area for almost 2 years. It took me several tries at multiple nail salons. This officially my go-to nail salon! Great brows, pedicure and gel/acrylic tech! They have a handful of other services. Oh and only cash tips!! Read Less

Simply Amazing! The quality is impeccable and the service is refreshing. Went out of town for the holidays and didn't get a chance to get my nails done before we left. I went almost 5 weeks before getting my gel fill!! Not 1 nail came off or even lifted and I still got compliments on them!! Love this place! Read Less

Decided to make an appointment based on prior reviews--so glad I did.  John did an amazing pink and white gel manicure.  He was very professional and a perfectionist.  I couldn't be happier that I don't have to search any farther than Nails Galaxy for a nail salon.  Jenny did a spectacular pedicure and polish.  I left feeling refreshed and my toes looked amazing.  I would HIGHLY recommend their services.  The salon was spotless and I was given the best of care.  Thank you John and Jenny! Read Less

Wow what an amazing experience!! Jenny did my nails she is so sweet and very professional. She listened to what I wanted and gave me exactly what I wanted! Everyone there was friendly...highly recommend this place. Read Less

It took me forever to find a place that I like and that cares about what my nails look like. Once I started coming here I fell in Love not only with the work they do but the people that work here. They are amazing!!!! I will only ever come to Nails Galaxy to get my nails done from here on out!!!! Read Less

I have been coming here for a few months and will never go anywhere else again. My manicures and pedicures are always flawless. I recommend all come and brings ur friends. They are friendly, clean, and reasonably priced. Read Less

I adore the people who work here! They are like family and treat everyone as such. I tried 3 different nail salons before finding this gem! My nails look beautiful and they give the best pedicures around! Read Less

Horrible customer service by the owner/manager! I have patronized this establishment about 3-4 times when I'm in the Fredericksburg area visiting my family. Each time I was made to feel that my business was a chore by the owner/female manager (her station is closest to the door). She made it very obvious by her comments and non verbal cues that it was as if she was doing ME a favor each time I got my nails done there. The only reason I've returned, after my initial visit was because the absolute sweetest nail tech works there. I forget her name but she is always smiling, has a glowing personality, great positive energy, nice demeanor, and always takes her time to make sure you feel special. I love being in her chair. Unfortunately, she works for a boss who has a terrible disposition and nasty attitude. I just left the salon after I was refused service. The salon closes at 5, I arrived at 425. I ran inside and was NOT greeted by the owner, who saw me walk in because her station is the first you see when you come inside straight ahead, she sits at the front door by the register. Instead my favorite nail tech, who was finishing up with a customer, who was giving my nail tech her tip, immediately greeted me with a warm smile and hello. I said hello how are you - I made it just in time. She looked at her boss who had a frown on her face and said, we are closing in 20 minutes we don't have time, come back tomorrow. I replied I will be flying out of the country tomorrow to which she didn't even respond. She was totally dismissive and rude. I was so taken aback. First, if they were closing in 20 minutes, that would be 15 minutes before they advertise they close. I know it's Sunday and people want to get home, but if you make it known you close at 5, please state when you stop taking customers because those two times are clearly different and not stated on the door. Maybe say no walkins after a specific time so customers are on notice. Secondly, customer service is basic. The least she could've done was greet me when I walked in the door like most other nail salons do, which is followed by "what service are you having and pick your color". That's pretty standard. There was no reason for her to be so extremely rude and dismissive as if I was a burden showing up to the salon 35 minutes before they close. Moreover, I told her I was leaving the country tomorrow (going to Europe) and she didn't care - which is within her right; but at least say something like ok we'll see you when you get back. I guess some basic courtesies aren't so standard. Lastly, it's unfortunate that the nicest, sweetest nail tech ever who does amazing work, has to suffer under her boss. I love her work but will no longer patronize an establishment that doesn't care to treat me with basic customer service. Maybe today was just another off day for her over the few times I've been there but seems she doesn't care so I am writing this review so others are aware of how I am was treated and maybe will care to make an informed decision. Read Less

This place did an amazing job on my nails! I had recently got them done at another place and they looked aweful! Johnny was able to fix them up, reshape them, and repaint them. They look amazing now! I will definitely be going back! And the prices were great!Read Less

I started going to Jenny for my eyelashes in March 2017 and have continued every 2 weeks ever since. I have had 0 problems with my installation or service at this shop. Everyone gives class A customer service. Also in March I had perm eyebrow done by Jenny. The service was great. Color came out great and very quick compared to my first experience at another establishment. I will not let anyone else touch my lashes. I would like to mention that during allergy season if you s...uffer from eye allergies, you may not want to have eyelashes installed during this time because of the pollen count and the placement of other irritants can exacerbate allergies. Jenny takes her time and gives good advice. So if you have an idea that she doesn't agree with in your best interest she will let you know. See More Read Less

New to area and I guess this will be my home base salon. Jenny was very nice and quick without being sloppy. She talked me into mood gel since they couldn't do the design I wanted and I am a fan. Bring cash just incase their machine is down and be ready for the upsell Read Less

Jenny is the queen of eyebrow waxing. She is the only one I trust in Fredericksburg to touch my brows! John "big daddy" is excellent, he is my go to nail guy! Every service I've had turns out wonderful. By far my favorite nail salon! Everyone there knows what they're doing and are super friendly. Read Less

Amazing!!!! I recently moved here from central Virginia and had been looking for a top notch nail salon-took a few tries but I FOUND IT! The customer service is excellent, the nail polish selection is better than any shop I've been in, and the technicians are so sweet. They make sure that your nails are perfect and that you are completely satisfied. They also offer a ton of other services from skin care to eyelash/ eyebrow care. Jenny was my technician today and she was so cool and funny, felt like I have known her for years. Read Less

I've been going to Jenny and John for about 2 years now if not longer! They're always super sweet and actually converse with you during your treatments rather than the awkward silence you get at other places. My nails are always perfect and I always receive tons of compliments. If anything has ever chipped quickly or been wrong, they're very quick to touch it up free of charge. PLUS they always have new gel colors and styles that are unique and so fun to try out. For a long time I plucked my own eyebrows but finally put my trust in Jenny to wax them and I haven't touched tweezers since. Prices are decent as well. Can't ever bring myself to go anywhere else! Read Less

I have been coming here since our move to Fredericksburg six months ago. The services I normally receive are french gel mani/pedi and lip wax. Jenny is wonderful at her art and I'm very peculiar with my nails. My mani usually lasts 3 weeks and has never chipped or pealed. She also ensures to tailor the pedi to my needs and properly removes my cuticles. The salon also offers other services such as permanent makeup and skincare. I'm looking forward to trying a facial service with the wonderful brand Dermalogica. I can't be happier with the service and casual and friendly atmosphere. Read Less

I got French gel nails and they chipped off in less than 24 hours. They don't make the French thick enough and don't put your nails under the light long enough so they come off very quickly. I went back in and told them, and they were very rude about it They fixed a couple of the nails. It is now the next day and 3 more nails are already off. Go to T nails up the street, they are very friendly and the gel nails look a lot better and last at least 3 Weeks. Read Less

My nails were nicely done.  The reason for the low yelp rating is twofold.1.  They harrass you to upgrade services to increase cost.  Leave you having to repeatedly decline. 2.  They refuse to accept tip via credit card and went so far as to say we really prefer no credit card.  REALLY?  Hiding income from tips is not my cup of tea. Read Less

I LOVE LOVE LOVE NAILS GALAXY! I have been coming here for more than 15 years and I have always had an amazing experience. Jenny Tran and her staff are friendly, professional and knowledgeable and they offer a variety of services. Everyone there takes their time to ensure a professional look. Customers are always thrilled with the results. I highly recommend this nail salon. Read Less

Highly disappointed. Nails were ok, staff was friendly . My mother in law and I went and did our nails and eyelash extensions...the eyelashes cost $60 with tip and we both had irritated eyes the next day...I was able to go the very next day to have them taken off but my mother in law couldn't make it so she had to remove them herself. I was denied any kind of refund at all and told that I was lucky she didn't charge me to remove them! Never going back. Read Less

Very clean and fancy. Jennie is amazing. I will go no where else. The prices are pretty fair to. Very good English and has an amazing personality. Took me a while to find a good nail tech in this area! Thank goodness for Nails Galaxy! Read Less