I was super excited to go to this nail salon, long story short, it wasn't what i expected snd they made me feel like a criminal, please read for further details. I went on a day they were having a spe... Read More
I was super excited to go to this nail salon, long story short, it wasn't what i expected snd they made me feel like a criminal, please read for further details. I went on a day they were having a special, they had gel manicures for $20 or $25 (this was July 27th, i know I'm late). My bff and i decided to go to celebrate her birthday. I called and made reservations for us at 7 that night so we could be sure we were on time. The morning of three appointment, i got a phone call asking if i had gel polish on my nails already and i told them yes but only on two fingers. They said okay that's fine we will see you at 7.When i get there at 7 it was a nice atmosphere, they had snacks and drinks spread out on a banquet table and i checked in for myself. They asked me to pick a design, so i did and they said designs were on special for $4 and they do four nails, something like that. They look at my nails and start to freak out because i have to soak off my gel. Um someone called me about that and didn't say to come earlier . I had my nails in this thing steaming off two fingers of gel for 45 minutes. My bff got her whole manicure done and i was still steaming. I finally get out of the steam and into a chair. It was not a manicure. It was a polish change. There was no clipping of cuticles, no orange stick pushing them back, nothing. They just shaped the nails and put polish on. The gurl who put on my polish wasn't super awesome at that, but the girl who did my design was amazing! My nails were hella cute. My bff had to leave earlier than me to get home to her baby, but i was still getting my nails done. I handed her my credit card to pay for both of us and then gave her cash to tip. Finally my nails were complete and i could go.I went to the front desk and no-one was there. I got a snack and hovered looking for a employee to let them know hey thanks i love my nails i already paid, but no one came up! So i left. I was already a block away when suddenly a man who works there cane running out of the store yelling 'Jasmine! Did you want to go ahead and pay now?!'I turned around slightly mortified, and yelled back i already paid for myself and Theresa and i have my receipt texted to me. He looked into the store and i guess repeated what i said to verify its validity and then did oh okay, you're good! RUDE. are you kidding me? I stood at your front desk for 5 minutes with not an employee in sight, and then you wanna chase me down to have me pay?? I ALREADY PAID, THANKS FOR MAKING ME FEEL LIKE A CRIMINAL. Won't be returning! Read Less