I have been going to Angel Nails for about a year on and off, I usually have "Tiffany" do my nails, however today she was busy and they gave me someone else whose name is "Jessica". I told Jessica tha... Read More
I have been going to Angel Nails for about a year on and off, I usually have "Tiffany" do my nails, however today she was busy and they gave me someone else whose name is "Jessica". I told Jessica that I needed the Salon Pedicure which runs $45.00 and a fill and repair/gel nails which runs about $35 to 40. with tip I get out of there with a little over $100. The pedicure went fine and then we went to Jessica's station and again, discovered that she did not speak English, did not understand well, and so I pointed to my nail and told her that I wanted my nails to look just like that nail. My nails are mine, I have the gel on top and she proceeded to cut down and shape the nails so horribly that there was no way to repair the ridiculous job that she did. I told her to stop and "Tiffany" came over and then called her manager that she told me was watching everything and she pointed to cameras at the front entrance. She tells me that the manager is always watching. This really gave me the creeps. Seriously, why is this guy monitoring everything all the time? Anyway, Tiffany asks me to speak to the manager and he tells me that Jessica should have listened to me, that this is her error and that Tiffany will repair with the powder. Then he tells me that everything is on the house and that he does not want to lose me as a customer. Ok..I said, I doubt she will be able to fix this and I am not going to go through this "tip" thing again, that I had grown my nails out and that I did not want them to cut them down and put tips on. I was told by Tiffany that it was the only way. Ok, cutting them down, adding powder and my nails look like hell. With using the keyboard, cleaning house, laundry, yard work...they aren't going to last. I am told that if they don't last that I will need to come in every time ....Question...who in the hell has time to run to the nail salon when their substandard work breaks??? Not me! My husband stops by to pick me up and I show them their work and he says 'you have got to be kidding, are you serious"?? Until I got there, my nails were long, shaped well and needed a refill and one repair. Now they are short and stubby, I will say that Tiffany did her best, but Jessica does a crappy job and I would not recommend her to anyone. Now, while all this is going on, a woman who had her nails done asked to have her brows done. So, a woman that works there, wearing a turquoise and white dress takes her to the room and the woman comes out very angry stating that the woman did not know what she was doing and that she did not want her touching her again. So, ladies,,,,if you know whats good for you, DO NOT GO TO ANGEL NAILS....there are plenty of other nail salons in the area that are not as expensive, do good work, and are not being watched by the owner of the salon. If you do go, do not let "Jessica" touch you, she will not do a good job and you will have regret. Tiffany is fine, but, like the rest of the women working there, they are all vietnamese, speak little to no English. When I pointed out to the owner that the ability to communicate, to understand and be understood is not happening. I was told that "Jessica" has been in the USA for 5 years, and yet, does not speak English. Before anyone bitches at me about this issue, I am a card carrying Democrat, a liberal and I don't have an issue with immigration and naturalization. My problem is that many of the folks refuse to learn the English language, My mother and my mother in law were from Germany and Hungary respectively and when they immigrated to the US they learned English and could speak, read, understand and be understood. There is nothing wrong with wanting to be understood in a business environment. Finally, Tiffany was done, she asks me if I am happy, and I told her no, I was not happy and that I would not be returning, that I would give a review on yelp and that it was not going to be kind. I asked her for the name of the woman, and she wrote it down on a card. And so, here I am, writing a scathing review and very resentful that even after the "owner" told me that I would not have to pay anything, they handed me a bill for the pedicure. In the year that I have been going to Angel Nails, there hasn't been a time when I did not witness some customer raging at something that one of these women had done to them. I won't return to Angel Nails, and I wouldn't recommend them to anyone. Frankly speaking, they are unprofessional, you cannot understand them and they certainly cannot understand you. You are paying "mall prices" and for what? Substandard work at best. Read Less