I'm giving one star because I don't totally hate the end product. Consider this:You really need your nails done or just want them done. Nail services are not cheap. Honestly, it's a treat for most peo... Read More
I'm giving one star because I don't totally hate the end product. Consider this:You really need your nails done or just want them done. Nail services are not cheap. Honestly, it's a treat for most people, something enjoyable and pampering. Unless you go to this place. I should've left when I wasn't greeted. I should've left when I saw how disorganized the color samples were, when the seat I sat in to wait almost flipped me over backwards, when the nail tech wasn't smiling or friendly, when she didn't introduce herself....I could go on. This tech painfully nicked my skin without apology. She was irritated when I asked for the nails to be filed more narrow. She was so rude about it, huffing and puffing so much I thought the place would blow down. It took someone else walking over to show her what to do and the entire place knew there was an issue by how loudly she was sighing. I should've left. Then, she went on to nick my cuticles some more and just be so awkwardly unfriendly. She acted like I was an inconvenience. Now, during all of this, the tech behind her was being so loudly rude to her customer that I felt like crying for her. Totally unprofessional. During the entire event (1 1/2 hrs) there was a guy there coughing all over the place it was almost like he had tuberculosis. WHY be there to make everyone sick?? The morale of the entire place is horrible. They spoke in whatever language they speak, pointing at the poor girl the woman had just humiliated and laughing. I'm surprised they get any business. It's almost like all the customers must enjoy the abuse. I didn't know they ask for their tips in cash prior to going as it was my first visit so I asked if I could place a tip on my card (why was I tipping? Because Idk. I shouldn't have) and she rolled her eyes and said only if I don't have cash. (What??) I tipped $10 on the $45 charge. I hope she uses it for etiquette lessons because by the way, she didn't thank me. The place needs a good cleaning. She used an emory board on me that wasn't new. I couldn't believe it. The Dremel bits were not out of sealed packs, and the table top cushions you rest your arms on were not clean. I should've left. Honestly, knowing me, I can't believe I didn't. It was Sunday evening and this was just about my only chance of getting my nails done. The health department needs to swoop in here. As for the final product, not terrible although she left residue under my nails and on my fingers. I don't care if this was the best job I had ever received, because of how the customers are treated, I'll never go back. Read Less