I don't usually post reviews like this, usually they are negative but I need to share my particular experience.
Firstly, let me just tell you that this salon will always get my business. I came in on ... Read More
I don't usually post reviews like this, usually they are negative but I need to share my particular experience.
Firstly, let me just tell you that this salon will always get my business. I came in on a weekday, I had made an appointment to get a mani pedi. It was storming so terrible, and I was headed out of town for a wedding that very next day. They offered me a wine first thing, and I declined. I quit drinking a while ago. They immediately took me over and put me in a soak for my toes and the conversation with Courtney was light and courteous.
Then, I sat down to get my nails done. I chose a basic French, with a hard coat and it lasted longer than anticipated! I had taken my ring off and set it down on the nail desk.
Here's where this review matters, at least to me. I FORGOT THIS RING. I LEFT IT THERE. fast forward to Sunday (a few days after) and I realized I had lost it. I KNEW I had left it there, and immediately called the salon. Well, I had to explain why this ring mattered: it was left to me in my grandmother's will (it was her engagement ring) and meant a lot to me. I was convinced I'd never see it again.
They called Courtney my nail tech, sent her an SOS. I didn't hear back. They had to wait on her to find it. It wasn't in the salon that they knew of.
Monday, was memorial day, I called to check on it, and they were closed.
And then on Tuesday.. They were open! And guess what? They had found my ring!!! You have no idea what it meant to me that they actually looked, found it, and even held it while I traveled back from TN to get it today (Thursday).
For this very reason, this meant that much to me, they will always get my business.
Plus, my mani pedi was BOMB.
Thanks, TH nails.
You don't go unnoticed. Read Less