After hearing glowing reviews of The Nail Bar from my friends, I thought I'd give it a try. I unfortunately did not have the same fantastic experience that everyone else had.
The nail tech didn't even... Read More
After hearing glowing reviews of The Nail Bar from my friends, I thought I'd give it a try. I unfortunately did not have the same fantastic experience that everyone else had.
The nail tech didn't even sanitize and disinfect her table and tools before getting started. As soon as her client got up, she moved me to her chair and jumped right in. Please note that I was sitting right beside of her last client. Virginia State Board regulations state that the workstation, any and all tools (this includes the nail file, clippers, brush, ect.) must be properly sanitized and disinfected, or disposed, after each and every service. My hands were placed in the nail filings/dust from the other client's service, which is unacceptable and disgusting. She filed and clipped my nails, and didn't even push back or clean up my cuticles before applying the SNS. This is the first time I I've ever had a nail service performed that didn't include the basic nail grooming before polish. Cuticle work is the only reason I pay someone to do my nails for me. This is also the first time I've ever left a nail salon feeling worse than when I came in. I wasn't in love my nails, but by the end of it all, I just wanted to pay and get out. My nail tech was nice enough, but I just feel that she didn't take the time to listen to me and just wanted to get on to the next set of nails. I had to refile my nails when I got home. But at least they're wearable.
Please keep in mind that this was just one nail tech, and I'm sure that there are other excellent technicians working at the Nail Bar who will provide you with an exceptional service, and will use sterile instruments. However, this was such an awful experience for me, that I'd just rather deal with what I received, and press my luck elsewhere in the future.
I try to not be a difficult customer, as I work in a similar industry, and understand how difficult the job can be and how sometimes, we just simply have bad days. I normally wouldn't even leave a poor review after a service, but there are state board regulations in place for a reason, and customer health and safety should be always a priority. Read Less