12 Reviews

Family Nails & Spa

Arlington, Virginia
Reviews
Shernette Roberts
14 Apr 2018
REPORT
WARNING: This place deserves less than one star. Horrible horrible service and experience. I went in for a pedicure and to fix one broken nail. The pedicure was awful (my cuticle weren’t cut properly,... Read More
WARNING: This place deserves less than one star. Horrible horrible service and experience. I went in for a pedicure and to fix one broken nail. The pedicure was awful (my cuticle weren’t cut properly, and the paint job was sloppy). I sat in the manager’s chair waiting for her to finish with someone else but then she told me that she couldn’t fix my nail now she has other customers coming in and it would take her 20 mins, which was a lie. She started to file it down and then stopped and said she still can’t do it. Then told me to get up from her chair. I gave her a piece of my mind and left. I’ve never been treated this way for a service I’m paying for. Don’t get your nails done here! Read Less
Khris L.
29 Mar 2018
REPORT
Love coming up here. The place feels intimate, never too crowded, ambience music playing... really relaxing.They don't push colors or service on you- all in all they do a great job! Definitely recomme... Read More
Love coming up here. The place feels intimate, never too crowded, ambience music playing... really relaxing.They don't push colors or service on you- all in all they do a great job! Definitely recommend and come back here always. Read Less
Meghan C.
7 Feb 2018
REPORT
First visited because of the easy location. The staff is beyond friendly and have great "happy hour" specials. The pedicures are so nice as they go above and beyond with hot stones and the foot and le... Read More
First visited because of the easy location. The staff is beyond friendly and have great "happy hour" specials. The pedicures are so nice as they go above and beyond with hot stones and the foot and leg massage. Have to take stars off because unfortunately out of the three times I've been (with different staff), the gel manicure barely lasts a week. Every other salon I go to it usually is at least 2-3 weeks without chipping. Here, it lifts off after a week and it's not worth the money for gel. Read Less
Aubrey O
8 Jan 2018
REPORT
I went to this nail place because it was close to my location. Arrived at the nail salon and asked the ladies for the prices for a full set they told me 45 but on the board it said 35. So one of the l... Read More
I went to this nail place because it was close to my location. Arrived at the nail salon and asked the ladies for the prices for a full set they told me 45 but on the board it said 35. So one of the ladies took me in and as she started my nails she shaved them down. But when it was time to put on the fake nails it took her 1 hour to figure out what nail best fits my real nails. So after she done putting the nails on the fake nails kept coming off and her equipment wasn’t ready or prepared. And then it took her another hours to paint my nails and etc. after she’s done my nails I wasn’t satisfied with my nails at all. I got my nails on Friday and today is Monday and one of my nails broke. It’s not worth paying 45 dollars for their service. I do not recommend any one going there. Read Less
Anya Mityushina
16 Dec 2017
REPORT
Have been coming here for a while. Always fast and fast service. Good pricing as well. Came in today with only one hour to spare. They were able to do Gel nail manicure and pedicure in time. It look... Read More
Have been coming here for a while. Always fast and fast service. Good pricing as well. Came in today with only one hour to spare. They were able to do Gel nail manicure and pedicure in time. It looks amazing and I really appreciate their attention to detail. Read Less
Alana J
23 Nov 2017
REPORT
You can't beat their specials right now. Nowhere in the area has such cheap service. I was in love with the hot rocks massage during the pedicure. She also did my cuticle really well and didn't rush... Read More
You can't beat their specials right now. Nowhere in the area has such cheap service. I was in love with the hot rocks massage during the pedicure. She also did my cuticle really well and didn't rush. That was especially appreciated! Read Less
Antonia Bouchard
12 Oct 2017
REPORT
Very convenient. They do a great job. I love that it's calm and peaceful with soft music...and NO TV screens! And the spa pedicure is really blissful!
Emily N.
8 Oct 2017
REPORT
I'm really impressed with the new management! I used to go here when it was Coco's and I stopped going because the quality of the mani/pedi's decreased but the price increased. I decided to give it an... Read More
I'm really impressed with the new management! I used to go here when it was Coco's and I stopped going because the quality of the mani/pedi's decreased but the price increased. I decided to give it another chance with the new management and it's much better! The polishes are so organized with a great selection of OPI Gel polishes. They have them numbered to correlate with the OPI regular polishes for a great gel mani/regular pedi combo ($55). Very clean, very relaxing and my gel mani lasted a full two weeks - even with all the frequent hand washing I do for work. 4 stars because I feel like they rush through the massage part a bit and that's my favorite part. Overall, a definite improvement & I will be back! Read Less
Carol M.
13 Sep 2017
REPORT
I came here for the second time today. When I found out it was close to closing time, I was about to leave but this lady offered to take care of me. Even though it was late she did not take any short ... Read More
I came here for the second time today. When I found out it was close to closing time, I was about to leave but this lady offered to take care of me. Even though it was late she did not take any short cuts on my pedicure. The service offered was not rushed. She did a thorough and amazing job, even with exfoliation and hot stone massage. And their prices are very affordable! I will definitely came back!! Read Less
Dana V.
9 Sep 2017
REPORT
I used to come here when this was Coco nails and it was worth paying $15 for a manicure. I saw it was under new management and thought I'd give it a try. They charged me $10 to soak off the gel I had ... Read More
I used to come here when this was Coco nails and it was worth paying $15 for a manicure. I saw it was under new management and thought I'd give it a try. They charged me $10 to soak off the gel I had on and didn't even take the residue off my skin completely (see picture). As I was drying my nails she didn't even give me a quick back massage which is what I expect with a  $15 mani and a 23% tip (even after she shorted me $10 on my change & apologized)...I could understand if it was busy but I was the only customer there....prob not going back.  I only gave 3 stars cause they did a decent job on the actual manicure. Read Less
Erica H.
12 Aug 2017
REPORT
I tried to place out because of its convenient walking location, and the sign let me know they had new management. (I had previously stayed away because of the reviews I saw about the previous managem... Read More
I tried to place out because of its convenient walking location, and the sign let me know they had new management. (I had previously stayed away because of the reviews I saw about the previous management.) The location was nice and clean. The atmosphere was relaxing. I had a gel manicure done. The technician took her time and inspected each nail as she painted it. I think the whole process took about 30 minutes, and this was about an hour until closing.The reason I give it four stars is because there's a slight dark mark on top of the polish on some of my fingers. Maybe something was up with the polish? I've never had that happen with gel color before. I'll try a different shade next time.Overall, it was a great experience. I'll definitely be back. Read Less
Carly S.
7 Jul 2017
REPORT
UPDATE: (knocked off 2 stars)Just got a mani/pedi and I didn't have as great of an experience. I had one technician working on me and someone else at the SAME TIME. She was clearly rushing which is re... Read More
UPDATE: (knocked off 2 stars)Just got a mani/pedi and I didn't have as great of an experience. I had one technician working on me and someone else at the SAME TIME. She was clearly rushing which is really frustrating. I felt bad for her but at the same time... I don't care. I'm paying for a service and it needs to be done properly and not rushed.I just got a regular manicure and my technician did really well! She took her time and didn't rush through the process (which is a huge plus for me). Apparently this place has new management and a new name. I never went to the old place so I can't tell you if it's better or worse but I'll definitely come back.PROS:- cheap - clean - friendly - they do a good job!- you don't feel rushed - they pull their tools out of one of those sanitary bags so you know it's been washed well.- good color selection CONS:- not a huge con but the place isn't super fancy. - there's new management but they don't have new stuff or anything. (really only mentioning these first two because I probably wouldn't take my mom or friend here for a special bday gift or something).- they make you pay right before they paint your nails. I see that they probably don't want you to mess up your nails by going in your bag, but I didn't really like it because I wanted to see the final product before I tip. - it's a small place and they only have two drying stations so you may have to wait if it's busy. I'll probably make this my monthly place because it's cheap and close to my house. I'd rather have a place that's reasonably priced than have all than go to an expensive fancier place. Read Less
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Book an Appointment
Online booking unavailable
Please call
(703) 351-7779
820 North Pollard Street
Arlington Virginia 22203
Business Hours
Monday
Mon
10:00AM-19:30PM
Tuesday
Tue
10:00AM-19:30PM
Wednesday
Wed
10:00AM-19:30PM
Thursday
Thu
10:00AM-19:30PM
Friday
Fri
10:00AM-19:30PM
Saturday
Sat
10:00AM-19:00PM
Sunday
Sun
10:30AM-17:30PM
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Family Nails & Spa

Arlington, Virginia
(12)
820 North Pollard Street
Arlington Virginia 22203
Monday
10:00AM-19:30PM
Tuesday
10:00AM-19:30PM
Wednesday
10:00AM-19:30PM
Thursday
10:00AM-19:30PM
Friday
10:00AM-19:30PM
Saturday
10:00AM-19:00PM
Sunday
10:30AM-17:30PM
Shernette Roberts
14 Apr 2018
REPORT
WARNING: This place deserves less than one star. Horrible horrible service and experience. I went in for a pedicure and to fix one broken nail. The pedicure was awful (my cuticle weren’t cut properly,... Read More
WARNING: This place deserves less than one star. Horrible horrible service and experience. I went in for a pedicure and to fix one broken nail. The pedicure was awful (my cuticle weren’t cut properly, and the paint job was sloppy). I sat in the manager’s chair waiting for her to finish with someone else but then she told me that she couldn’t fix my nail now she has other customers coming in and it would take her 20 mins, which was a lie. She started to file it down and then stopped and said she still can’t do it. Then told me to get up from her chair. I gave her a piece of my mind and left. I’ve never been treated this way for a service I’m paying for. Don’t get your nails done here! Read Less
Khris L.
29 Mar 2018
REPORT
Love coming up here. The place feels intimate, never too crowded, ambience music playing... really relaxing.They don't push colors or service on you- all in all they do a great job! Definitely recomme... Read More
Love coming up here. The place feels intimate, never too crowded, ambience music playing... really relaxing.They don't push colors or service on you- all in all they do a great job! Definitely recommend and come back here always. Read Less
Meghan C.
7 Feb 2018
REPORT
First visited because of the easy location. The staff is beyond friendly and have great "happy hour" specials. The pedicures are so nice as they go above and beyond with hot stones and the foot and le... Read More
First visited because of the easy location. The staff is beyond friendly and have great "happy hour" specials. The pedicures are so nice as they go above and beyond with hot stones and the foot and leg massage. Have to take stars off because unfortunately out of the three times I've been (with different staff), the gel manicure barely lasts a week. Every other salon I go to it usually is at least 2-3 weeks without chipping. Here, it lifts off after a week and it's not worth the money for gel. Read Less
Aubrey O
8 Jan 2018
REPORT
I went to this nail place because it was close to my location. Arrived at the nail salon and asked the ladies for the prices for a full set they told me 45 but on the board it said 35. So one of the l... Read More
I went to this nail place because it was close to my location. Arrived at the nail salon and asked the ladies for the prices for a full set they told me 45 but on the board it said 35. So one of the ladies took me in and as she started my nails she shaved them down. But when it was time to put on the fake nails it took her 1 hour to figure out what nail best fits my real nails. So after she done putting the nails on the fake nails kept coming off and her equipment wasn’t ready or prepared. And then it took her another hours to paint my nails and etc. after she’s done my nails I wasn’t satisfied with my nails at all. I got my nails on Friday and today is Monday and one of my nails broke. It’s not worth paying 45 dollars for their service. I do not recommend any one going there. Read Less
Anya Mityushina
16 Dec 2017
REPORT
Have been coming here for a while. Always fast and fast service. Good pricing as well. Came in today with only one hour to spare. They were able to do Gel nail manicure and pedicure in time. It look... Read More
Have been coming here for a while. Always fast and fast service. Good pricing as well. Came in today with only one hour to spare. They were able to do Gel nail manicure and pedicure in time. It looks amazing and I really appreciate their attention to detail. Read Less
Alana J
23 Nov 2017
REPORT
You can't beat their specials right now. Nowhere in the area has such cheap service. I was in love with the hot rocks massage during the pedicure. She also did my cuticle really well and didn't rush... Read More
You can't beat their specials right now. Nowhere in the area has such cheap service. I was in love with the hot rocks massage during the pedicure. She also did my cuticle really well and didn't rush. That was especially appreciated! Read Less
Antonia Bouchard
12 Oct 2017
REPORT
Very convenient. They do a great job. I love that it's calm and peaceful with soft music...and NO TV screens! And the spa pedicure is really blissful!
Emily N.
8 Oct 2017
REPORT
I'm really impressed with the new management! I used to go here when it was Coco's and I stopped going because the quality of the mani/pedi's decreased but the price increased. I decided to give it an... Read More
I'm really impressed with the new management! I used to go here when it was Coco's and I stopped going because the quality of the mani/pedi's decreased but the price increased. I decided to give it another chance with the new management and it's much better! The polishes are so organized with a great selection of OPI Gel polishes. They have them numbered to correlate with the OPI regular polishes for a great gel mani/regular pedi combo ($55). Very clean, very relaxing and my gel mani lasted a full two weeks - even with all the frequent hand washing I do for work. 4 stars because I feel like they rush through the massage part a bit and that's my favorite part. Overall, a definite improvement & I will be back! Read Less
Carol M.
13 Sep 2017
REPORT
I came here for the second time today. When I found out it was close to closing time, I was about to leave but this lady offered to take care of me. Even though it was late she did not take any short ... Read More
I came here for the second time today. When I found out it was close to closing time, I was about to leave but this lady offered to take care of me. Even though it was late she did not take any short cuts on my pedicure. The service offered was not rushed. She did a thorough and amazing job, even with exfoliation and hot stone massage. And their prices are very affordable! I will definitely came back!! Read Less
Dana V.
9 Sep 2017
REPORT
I used to come here when this was Coco nails and it was worth paying $15 for a manicure. I saw it was under new management and thought I'd give it a try. They charged me $10 to soak off the gel I had ... Read More
I used to come here when this was Coco nails and it was worth paying $15 for a manicure. I saw it was under new management and thought I'd give it a try. They charged me $10 to soak off the gel I had on and didn't even take the residue off my skin completely (see picture). As I was drying my nails she didn't even give me a quick back massage which is what I expect with a  $15 mani and a 23% tip (even after she shorted me $10 on my change & apologized)...I could understand if it was busy but I was the only customer there....prob not going back.  I only gave 3 stars cause they did a decent job on the actual manicure. Read Less
Erica H.
12 Aug 2017
REPORT
I tried to place out because of its convenient walking location, and the sign let me know they had new management. (I had previously stayed away because of the reviews I saw about the previous managem... Read More
I tried to place out because of its convenient walking location, and the sign let me know they had new management. (I had previously stayed away because of the reviews I saw about the previous management.) The location was nice and clean. The atmosphere was relaxing. I had a gel manicure done. The technician took her time and inspected each nail as she painted it. I think the whole process took about 30 minutes, and this was about an hour until closing.The reason I give it four stars is because there's a slight dark mark on top of the polish on some of my fingers. Maybe something was up with the polish? I've never had that happen with gel color before. I'll try a different shade next time.Overall, it was a great experience. I'll definitely be back. Read Less
Carly S.
7 Jul 2017
REPORT
UPDATE: (knocked off 2 stars)Just got a mani/pedi and I didn't have as great of an experience. I had one technician working on me and someone else at the SAME TIME. She was clearly rushing which is re... Read More
UPDATE: (knocked off 2 stars)Just got a mani/pedi and I didn't have as great of an experience. I had one technician working on me and someone else at the SAME TIME. She was clearly rushing which is really frustrating. I felt bad for her but at the same time... I don't care. I'm paying for a service and it needs to be done properly and not rushed.I just got a regular manicure and my technician did really well! She took her time and didn't rush through the process (which is a huge plus for me). Apparently this place has new management and a new name. I never went to the old place so I can't tell you if it's better or worse but I'll definitely come back.PROS:- cheap - clean - friendly - they do a good job!- you don't feel rushed - they pull their tools out of one of those sanitary bags so you know it's been washed well.- good color selection CONS:- not a huge con but the place isn't super fancy. - there's new management but they don't have new stuff or anything. (really only mentioning these first two because I probably wouldn't take my mom or friend here for a special bday gift or something).- they make you pay right before they paint your nails. I see that they probably don't want you to mess up your nails by going in your bag, but I didn't really like it because I wanted to see the final product before I tip. - it's a small place and they only have two drying stations so you may have to wait if it's busy. I'll probably make this my monthly place because it's cheap and close to my house. I'd rather have a place that's reasonably priced than have all than go to an expensive fancier place. Read Less
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