I am so disappointed in the Green Door Day Spa!  I think this might be the first time I have ever gives a "one star" review, but my interactions with this place were pure frustration!  I booked a spa day package, so they took my credit card information.  All good.  Then, the day of the planned services, I fell ill with a stomach bug.  I called to reschedule and was told that their policy was to charge half of the fee (over $150!) for a last-minute cancellation.  I retorted that, in that case, I would drive right over but that I doubted they wanted me to come in and appall their other customers when I vomited.  We compromised.  They charged my card the $154, but I would receive that amount as a credit.  Fine-- all is well and good.  That is, until I called recently and tried to use the credit.  Then I was told that they have "no record" of my credit.  Michelle explained that she can find that they charged my card but only for a cancellation fee, no mention of agreeing to give me a credit.  Fortunately, I run a business of my own and keep very good notes, so I was able to provide the date and time of the conversation as well as her name, as it was she with whom I had originally spoken.  Her reply?  "It's too bad you don't have any proof of that."  I value my integrity very highly and take poorly to having my character impugned.  We left it that she would speak with the owners and call me back.  When two weeks had passed (to be fair, it was the holidays and they were understandably busy) and I had received no response, I thought that I might have better luck if I went in personally.  After waiting for Michelle (who came and went and then came back) and trying to speak politely with her, I became frustrated when she just began to repeat the word "policy" and did not accept any responsibility for breaking her own word both about the credit and about calling me back.  "We get a lot of people through here" seemed to be her reason for not remembering to follow up, and I was discouraged to be dismissed and valued so little.  I know that I am just one of many potential customers, but a business that does not value me as a customer will simply not have me as a customer.  It seems a shame to lose business because you just don't care enough but depend instead on others who are only in town for a visit.  I suppose that, if you are in from out of town and only visiting (and in perfect health!), then you might really enjoy your time here.  Having received no services but only a great deal of aggravation from management, I would recommend finding someplace else! Read Less

I was here a few of years ago, as I was told that the massages were excellent. Well, indeed the massage was excellent  (don't remember who the gal was), but the "check-out" process was extremely awkward. When paying for the services I received, I was asked by the receptionist, "and how much of a tip would you like to leave?" I felt extremely awkward when asked the question. Obviously, I was going to tip the person that just gave me a wonderful massage, but I don't feel it was the receptionists place to ask. Maybe I am not correct, but again, it felt rather awkward when she asked me that question. Regardless, the overall check-out experience was not great, but the massage was terrific. Read Less

Came up for a conference at the Equinox and called last minute to book a blow out, they were able to accommodate me. Had appt with Lindsay, she did a great job and wasn't too chatty (which I like). Cost $40, good price and good service. Read Less

I had the most enjoyable mani/pedi here! I think it was with Kara(?) but I'm not super with names. I stopped in while we were in Manchester for a 2-day getaway and I'm so glad I did! She took her time and made sure every part of it was comfortable and enjoyable for me. She was chatty but not too chatty and I just can't say enough good things about my experience. She kept checking in to make sure it wasn't uncomfortable. Honestly, if I ever come back to Manchester (and I hope I do), I am coming back to this place for a mani/pedi from Kara. I hope her name is Kara. I may even have her do my hair next time.... Lovely... Read Less

BE CAREFUL!!! This very nice salon is UPSTAIRS... And the stairs are NON STANDARD, AND ONE LONG STRAIGHT SHOT! I am a young fit man, and I tripped going up them 3 times! Beware that if you are elderly or have mobility or balance problems, if you fall, you have a LONG way to go before you stop! Very dangerous staircase! Hold on to that hand rail and go SLOWLY. Read Less

Walked through an open door to inquire about the services after coming out of the bakery/candy store. Woman was so rude, she physically was pushing me out the door, saying we are not open. Instead of a nice greeting she physically pushed me out of the door. I own businesses myself and know that service=sales. She should have taken a couple of minutes to ask if i needed help. I would have been a great customer but unfortunately for her she will never have my business. Read Less

I booked myself in for a facial with microderm and saw Jenn Starr, who does waxing, massage and facials. She is AMAZING!!! She made the facial a head to toe experience and I not only left feeling so relaxed but my skin glowed for days afterwards. I would hands down recommend this salon, and in particular, Jenn, to anyone looking for a spa treatment in Manchester! Read Less

I was in Manchester last weekend for a long weekend.  My husband and I were staying at the Equinox Resort and Spa but I didn't want to pay their $200 plus treatment prices so looked for an alternative in the area.  I happened upon the Green Door Day Spa.  Although it is primarily a hair salon, they do offer spa services.  I booked myself in for a facial with microderm (for $120).  I saw Jenn Starr, who does waxing, massage and facials.  All I can say is that she is AMAZING!!!  Not only did my skin glow for days afterwards but during the treatment, she never once stopped working.  I thought I was going in to spruce up my face but walked away from a head to toe experience (warm booties and foot massage, as well as a hands, arms and shoulder massage).  It was blissful, relaxing and more than worth the price.  I would hands down recommend this salon, and in particular, Jenn to anyone looking for a spa treatment in Manchester! Read Less

This is such a wonderful salon, just had the most amazing session with Ellen's Touch, and all I can say is WOW!! She is soo amazing at what she does, I walked out feeling refreshed and at peace. Words can not describe how thankful I am for her work and what it has done for me! Read Less

Awesome. I found this salon through Goldwell in an effort to recreate the experiences I have had at the only salon I trust (which is in inconveniently in Cleveland). I made an appt with their color specialist and was blown away. Not only is the salon professional and comfortable, but the hair! It is so good!I have had countless horrid experiences at other salons in the area...Bennington's Clip Shop being the worst....and consequently had some anxiety at the beginning of my appt. However, the cut and color outcomes made it clear to me that I should 100% trust these folks and make them my new go-to. Upon the finish of my appt my stylist pointed out that I should have probably just trusted her as opposed to turning to swatches (a new habit drawn from unfortunate past experiences elsewhere). She was right (i still love it, but she was right )In short, amazing haircut and color, you can and should trust these professionals, and I look forward to going back. Read Less

I received a gift certificate from a friend to go here. My friend gets her hair cut all the time and loves it! I went for a full body tan. The lady was very nice who did it.She started by using a rough glove with an exfoliant. She rubbed my entire body down to get rid of the dead skin. Was a little painful since my skin was dry while doing this. I had to take a shower to rinse off the exfoliate (body scrub) then got back in the bed where she applied a self tanner to my body. I looks ridiculous when  she was done. I was embarrassed to go out into the lobby to pay. I was blotchy and very dark. The day after when I was able to shower I looked MUCH better! Thank god! I did get an itchy rash from the self tanner. My entire body was sooo itchy!! Read Less

This is a really cute place. Unfortunately the actual service could have been better. I was at the spa before the appointment time, and it wasn't made clear to me when the appointment was going to start. It started late due to some confusion, and the mani/pedi was very rushed. My feet were no smoother than when I came in, and the paint job already looked like it was a week old on the way out. The manicure lasted a few hours, was completely chipped within a few days, and the pedicure didn't look great and the polish was needed to be removed within a few days. Not what I'd hope for an a higher end spa. It wasn't an unpleasant experience, but could have been more relaxing if less rushed and the quality of the mani/pedi was unfortunately pretty poor. With more time and effort put in, it would've been a much better experience. Read Less

Where should I start? From scheduling to the final product I was extremely disappointed with The Green Door Day Spa. A family member had used the GDDS for her own wedding preparations 10 years earlier and highly reccomended them. I thought my maid of honor and myself would try them out for eyebrow waxes and pedicures. The initial issue was with the scheduling. My maid of honor and myself happen to have the same first name. This was almost incomprehensible to the lady at the front desk. While polite, she was difficult to deal with. She didn't know the address, didn't seem to care that I pointed out we were going to be there to try them out for our wedding day, didn't even know much about the wedding day process. I booked anyway, despite all of my personal reservations and that feeling deep down that makes you think twice. As we got closer I booked my maid of honor and I appointments for eyebrow waxes and pedicures. This blew her mind again with the same first name. It also blew her mind enough to only schedule one pedicure and one eyebrow wax, despite the explicit instructions. We showed up early the day of and the same adorable secretary had us booked all wrong. She had us down as one appointment and for pedicures and manicures and one eye brow appointment. They did end up fitting us in which I greatly appreciated. However... this was the worst waxing I've ever received. She burned my face (I have pictures) and didn't want to wax my top brow. She was tart and made me feel extremely uncomfortable. My maid of honor mentioned that she had told her she "hated doing eyebrows" and they were "getting away from wedding parties". Well, great... because that's why we were there.I was done first and tried to choose my pedicure colors while stalling for my BFF/maid of honor. The elderly receptionist herded me into a small room and stuck me in a luke-warm pedicure tub while I listened to an employee make personal cell phone calls in the next room. I waited 17 minutes past my original pedicure appointment time. What followed was the quickest and most expensive pedicure I've ever had. While I was half flattered having already pretty feet... I was really pissed off because the pedicure was $30. I was pumped out of the room no less than 15 minutes after I was shoved in it. We were shoved in straight back chairs under separate "dryers" in a corner to dry our toes. My pedicurist was short with me, not friendly, and didn't care. My forehead is burned, I'm annoyed I wasted all kinds of money and I am sad for this business. I plan on contacting the owner to speak with them directly.Do not come here for anything. The staff doesn't seem to care for their customers (except hair clients) and their services are sub par. Read Less

Wonderful experience!!! I went to Green Door for two treaments, and I couldn't be more pleased. First was my mini facial with Adrienne which was so thorough it hardly felt like a mini at all.  My skin looked and felt great at the end.  Secondly I had a 60 minute massage with Rebecca which was heavenly.  We had a brief discussion over my expectations, requests on pressure and it made for a wonderful experience. I cannot remember being that relaxed during a session in a very long time.  I highly recommend this spa.  On an added note, I found the spa to be very clean which to me is extremely important. Read Less

I really don't think anyone in Manchester, VT is even going to care about these reviews.  Most people who come here or live here either know what places to go to or don't want to bother with an internet review.  In any case, the Green Door Day Spa is my fave spa for the atmosphere and great hair cuts by Rhonda and facials by Tamara.  My manicure stayed all long time too.  Highly recommend it! Read Less