I NEEDED A TRIM, NOT AN EFFING CUT! She did good at first. I told her I wanted to keep the length and grow it out. Told her I wanted an A line but it hardly looks like an A line. She kept cutting and cutting. So much for the seven months it took to get past my shoulders. SHE CUT OFF TWO INCHES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I no longer am able to have a high ponytail (which I did expect). Not only that but there is a piece of hair that is not held in my pony tail. It looks stupid and I will have to use a bobby pin for that strand of hair every time almost. My hair is short to begin with. It's barely shoulder length now. My mom was DEVASTATED at how much length she took off! I am too of course. I told my mom I might as well go shorter, that is how much she took. It does feel lighter, which is nice. Like I said though, I wanted to keep the length. Would have been better off if my boyfriend bought sheers. I know he would have TRIMMED less! It's sad when you know your boyfriend would have done a better job than a "professional" salon. Read Less

Had a horrible experience here with a hair cut. I explained what I wanted, and was very specific that I didn't want the length to be too short. The stylist Katrina D. seemed to listed to what I said, but then ignored it all. My hair looks awful now and it's now too short to go anywhere else to get it fixed. They also used no product in my hair what so ever, not even heat protectant when straightening it. For a haircut >$50 you think they could use some product when styling. Also the stylist here seem rude, the one working on my hair and another one started bad talking some customers that just left (including making fun of them for complaining when English wasn't their first language) all while working on my hair. I will never go back here, and recommend others avoid it too. Read Less

I love this salon!!! I am always pleased with my hair color and cuts. Chyna is amazing and my hair looks thicker and healthier even though I have gone from black hair to light brown hair. Also, the products she suggested for me to use smell and feel so good, I just can’t compliment her enough❣️ Read Less

I’m sure the other stylists are great, but Michael is freaking amazing. He took my super vague hair suggestion of “I hate it I just want to chop it all off” to absolutely perfect during a first walk-in appointment. I’m super happy. Thank you Michael!! Read Less

After a string of awful haircuts in Salt Lake City, i had the best haircut with Ben! He took his time and made sure everything was done well. I highly recommend him and will only go to him from now on! Read Less

Thida and Tuan have been styling everyone in my family for nearly 10 years! Tuan styles and colors my hair. The best compliment I received was at a friend's wedding in NYC. The top stylist (from NYC) for the bride asked me where I had my hair done. He said my hair was the best cut and color at the wedding - other than the brides. Both H2O salons are run professionally. The staff is friendly and helpful. We find it well worth the drive from Park City to always have our hair styled by Tuan and Thida Read Less

Love what Lynn and Thida do for my hair. They always style it fashionable. I even get compliments about where I had my hair done after my visits. The staff is always friendly and make you feel part of their family. They always offer me beverages to hydrate with while getting my hair done. Love coming here and recommend them highly. Read Less

Rachael is amazing and my favorite! She is always really friendly and gives me the best recommendations on what to do with my hair. Prices tend to be higher at this salon, but I think it's worth it for the satisfaction I have after every haircut. Read Less

Doesn't even deserve the 1 star ... but it's the lowest I could give . H20 salon at Gateway was decent , the owners wife gave me a pretty ok look , So when Tuan ( the owner ) opened up at Fashion , I thought I'd give it a go / Everything was rushed , I showed him the picture , which clearly called for bangs , and most of my hair to be kept on my head . I came out of there looking like I was about to enlist into the Korean army . Apparently Andy Quach ( a famous singer ) was in town and had an appointment with Tuan later that day , so I was given a 30 minute SHAVE not even a haircut , and paid 60$ for it . ( I still tipped the man too so an extra 5 or 10 I don't remember ) I expected greater things from someone who " hails " from Keiji . Read Less

Worst Wax EVER. I have been having waxing done for more than 20 years all over the world, and this has been by far the most disappointing experience ever. After 1 hour of watching her dab wax at random spots over my half leg, and leaving wax and intact hair everywhere, the technician (using this term loosely) was finished. Mind you, her waist length free flowing hair and 1 inch manicured nails were still in perfectly condition (i could tell, cause she didn't wear gloves). You'd think that she didn't wear gloves so that she could feel for stray hairs, but she never once felt my leg for hair. I spoke to the manager and strongly advised that this girl needed further training. To top it off the Manager still tried to charged me! I refused to pay full price for a service that a 6 year old could have done better. This was a waste of my time and money. Read Less

I don't recommend going for a manicure. I walked i and was greated very politely and she usher me to nail person, she acted like i was interupting her lunch and phone time. She rushed and did half ass job seem to be in hurry to go back to eating her snacks. That night the gel started peeling off. Read Less

This is a horrible example of business. The Gateway location is closed, but on the phone they say they are open. And the store looks to be functioning; everything is still in there. Highly disrespectful customer service. Read Less

I always have a great experience at H20. The gals at the front desk are awesome. I get haircuts and color from Jared and Rachel. The latest was a Balayage from Rachel today... amazing!! If you're wondering where to go H20 is the place to go. Read Less

Rachele did my hair for my wedding. She's my sister in law but also an amazing hair stylist. We did a trial run for my bridal pictures the week before to make sure everything would go smoothly on the wedding day. She matched a hairstyle I found online exactly. She even added extensions to help get the look I was going for. She helped me feel beautiful on my wedding day! Highly recommend her! Read Less

I rather pay someone who knows what they are doing even if it cost more. I am really satisfied with my new hair cut and will definitely go back. Lien was my stylist and seemed very knowledgeable and the best thing I liked about her was her sincerity! She also educated me about my hair and was pretty blunt. She made sure I understood exactly what she was going to do giving me the clarity of things. So that I was happy at the end. Thank you for your honesty! Read Less

I got a bad haircut, and even after giving the stylist a second shot it sucked. My hair is thick and wavy, so the right cut makes ALL the difference. I called Studio H2O in hopes they could fix it without me losing a lot of length. Crystal was able to work some major magic, and she listened to what I wanted and didn't want. I love my hair again! I can't wait to go back to her. She is the Fairy Godmother to my Cinderella!!! Read Less

Worst pedicure we have ever had. When my mom and I left our feet still had dead skin on them and actually felt worse than when we arrived. It seemed like they didn't usually do pedicures and they weren't happy to do them either Read Less

So I have never had my "own salon" but, I will say my girl Carina will keep me coming back every time. Me and her are doing sessions to get my hair silver and I was terrified! But Carina pulled her magic and I couldn't imagine going anywhere else. Worth the price and I will recommend to all my friends. Read Less

First of all the guy that did my hair was in a very nice guy , however, I come out of there after $180.00 (including the $20.00 Tip) to have my hair look like 4 inches of regrowth, I mean like it really needs to be done.... Now..... I'm beyond frustrated!!! Read Less

LOVE this salon! I got my nails done by Jessi and hair by Rachelle :) I normally dread going to any type of salon because it means interacting with strangers. I suffer from severe anxiety, but the comfort and genuineness I felt in Studio H2o Salon was outstanding. I conversed with Jessi and Rachelle for the entire 3 hour duration. As an indivual having severe anxiety, most salon professionals cause me overwhelming nerves that consume me for the entirety of the appointment , ...and Im positive that the nerves are unevitible and unintentional for both individuals. I felt both the comfort and genuineness and instantly felt free. Besides the fact of how beautiful those two lovely ladies made my nails and hair, I work at Juicy Berry Frozen Yogurts Lounge close by Studio H2o Salon and I am respect both companies' owners supremely. I hope to see more of them and enjoy the beautiful companies they successfully run, as long as I stay downtown. :) See more Read Less

As an employee of H20, I am so happy to be a part of a team of hairdressers who never let down their dreams to succeed. I've worked in several salons as I have moved from state to state and I got lucky when I landed this beautiful gig almost 2 years ago ;) We are constantly learning the newest and best to everything!! Read Less

I can't say enough about Tuan and his wife. They are great people. Being blonde I have been to many of the so called ""high end"" salons here in Salt Lake and found they can't get it right when it comes to blondes. Tuan took the time to hear about my nightmare stories and made sure I was happy with my results. HELLO, I NOW ROCK! There is one thing I noticed that stands out even above the awesome talent and that is they care about their clients. I was a brand new client and they made me feel right at home. They worked me in for a last minute appt and I found out that Tuan stays late to make sure his clients get taken care of. They care, tell them your concerns and they will help to address them. THANK YOU TUAN AND STUDIO H2O Read Less

I have been going hear for years and can't recommend Lynn enough. She is wonderful. She seems to really understand the type of style/cut that will work for you and your personality or lifestyle and just gives you a wonderful cut. Her coloring is great also. The only downside is the cost. BUT, I made the mistake recently of going elsewhere due to the cost, and I ended up with the worst cut ever. I saved some money but it will be about a year before Lynn has me looking the way she did before. I highly, highly, highly recommend spending a little extra money to look your best. Lynn and Salon H2O are worth it!! Also, the service is really good. They are always on time, and have only been running late once in the 6 years I have been going there, and they called me to tell me Lynn was running 20 minutes late. Read Less

I found this place on a last minute whim. My stylist cancelled on me last minute, and I needed to get my hair done before I left on vacation the next day! I work downtown at the Gateway Mall so I just called this salon because it was close. I called at noon and was able to get an appointment that day at 5PM. FEW!!! Now, the scary part of changing hairstylists after going to the same one for 5 years.....I was nervous and terrified of getting a bad cut before a vacation.....turns out....I SCORED WITH AN AMAZINGLY CUTE NEW HAIRDO! Maribel...my new stylist....was awesome. She took lots of time figuring out my hair type, what I wanted color wise and cute wise and listened to everything I said. She figured out my hair color with a formula I brought in, she gave me a to die for head massage and spent so much time making sure my cut was even. I love that they use Kerastase products!! Needless to say, I have already been back to see Maribel twice....super happy with the switch! Read Less

I wanted to make a drastic change to my hair style and didn't know where to go; I wanted to try a pixie cut. I'm not a Utah native, and I've only gotten major hair changes done at a place in Clearfield, UT on the recommendation of my in-laws. Because I live in Salt Lake City, that salon was out of the question. I chose this one from a short list, and I am so glad I did. The lady on the phone was courteous and helpful with booking my appointment for later that evening. I love the location: in the Gateway Mall next to Tucanos and near the movie theatre. When we got there, we were greeted and lead to the centre of the establishment. While this confused me at first, I found it interesting that their waiting area is in the middle of the salon instead of the front. I was called to a station rather quickly, gave a few pictures to my stylist (Cynthia) for ideas, and then let her have at it. I asked if she could explain what she was doing as she did it, and she did. I wanted to know how to style my new hair, and she explained that as well. Cynthia was amazing, and I love my new hair. I will definitely be using Studio H2O again. Read Less

I haven't had a hair cut in some time because I wasn't happy with present salon and am always afraid of trying someone new. it is simply great! I was so comfortable and they knew exactly what to do. I mostly relied on his expertise and left with a great hair cut and color. I will see you again in 5-6 weeks. Read Less

Great Staff and Place!!! Simply designed, they treat you well, waits aren't very long, Vee does awesome pedis/manis, he gives great advice about colors, nail styles, etc...he has saved me from choosing colors that would not look good on me. I walk in and I don't even have to tell them what service I want now, that is how well they know their return customers. Pedis last a long time and the new Shellac nail polish is great, because I am murder on regular polish, within a day it would be off, but the Shellac stays on for several weeks and still looks new. I have sent my friends and family to Vee and his fellow nail techs and will continue to do so, they have all been pleased with the customer service and price. Read Less

I am way to hard on my hands, I have a hard time keeping acrylic nails on. With in a few days to a week they start to lift and fall off. I had some friends go to Studio H2O. One of my friends talked to one of the nail techs Deena about how hard I am on my hands. Deena told my friend to bring me in and she could put a full set for me and to give it one more try. I am happy to say that with Deenas help I have had acrylics on for the last 8 months!!! Every time I would get my nails done Deena would have great ideas as far as nail designs and nail color. Every time I would go in to get my nails done I could always make my next apt. I have brought friends to get their nails done by V or Deena we always have a good time and the staff is always friendly. I recommend studio H2O, Deena and V to all my friends and co-workers. It s Pampering for you that is worth the money and the time. Read Less

I usually go h2o for my hair cut... i mostly do walk in... whoever cut my hair they do decent job.. they know how to handle thick hair like mine... last time i went there they recomend to do pedicure since weather is getting warmer... i thought it was good idea....so i had done my pedicure with this new product call ""shellac"" or something.. it is some kind of gel dry right away...its been over 2 weeks it still look great and shiny..i absolutly love it...and the service was great... i definitly coming back for it... loooove it.... Read Less

I have had my nails done at H2O for over a year now. Kim always does a great job. Hayley also does good work. Everyone is very friendly and helpful. Those massage chairs at the pedicure stations are fabulous and so are the pedicures! I think the price is reasonable and the atmosphere is great. Go try it out! Read Less

I get my nails done at Studio H20. Deena does the best job, My nails always look natural. I am pretty picky. I can't stand the acrylic nails because they are so thick. This is the first place where I get my nails thin and natural ... AND they don't break. It is aways a relaxing experience. Read Less

After being referred to this salon by a friend, I called earlier on in the day to make sure they accepted walk-ins for nails and asked how much it would cost for full acrylic sets. I was told $35, which excited me because I thought I was going to a nicer salon and getting a really good deal. I went with my friend after work to the salon and walked in. The girl at reception looked surprised and perplexed that we were there and I had to explain to her that we were walk-ins for nails and that we wanted full acrylic sets. She then told us that the next available time was at later on, and for a minute I thought we would have to leave, but she then quickly shuffled us to the waiting area. I was glad that they got us in so quickly, but after we walked back to the nail area I realized that my friend was going to have to wait for me to finish before she was going to get serviced. This was acceptable because we had time to gab and catch up, except that halfway through my nails being finished the girl that was doing my nails looked over to her fellow nail specialist and asked if she would start on my friend. To which the second nail technician responded that she didn’t want to and when the first girl asked why, the second girl complained of a “headache”. I honestly thought that the my nail technician was trying to get my friend in faster, until the two nail technicians stepped away for a brief moment and my friend informed me that she would not be getting her nails done today because she wasn’t going to spend her hard-earned money on someone that didn’t want to do her nails. She felt angry that they had argued right in front of her about who would do her nails, neither one of them wanting to. When my nails were finished we made our excuses and headed for the door, lead by my nail technician. I saw my technician whisper something so the receptionist, then the receptionist turned to me and informed me that my manicure was $45, ten dollars more than what I was originally told. Now, I think this may be because I got ‘gel’ nails instead of ‘acrylic’ (I don’t get my nails done very often, so I’m a little naive about this stuff), but I specifically asked if there was a price difference and was told no. Maybe my nail technician didn’t know that I had already asked about the price. Maybe I’m wrong, but needless to say neither my friend nor I will ever go to this salon again, nor will any of our friends. They have lost a good handful of customers probably for life. Bravo. Read Less

Studio H2O in the Gateway Mall is the best! Every time I walk in the door I am greeted as though I've been a customer for decades. I always request Cynthia as my stylist and have never once been dissapointed. She does excellent work and her scalp massages are spectacular. I wouldn't dream of going anywhere else. Read Less

I absolutely love coming to this salon! As soon as I walk in, I feel comfortable and everyone is very welcoming. Cynthia has given me the 2 best hair cuts I've ever had! She is truly amazing and somehow knows EXACTLY what I want. I have a hard time doing my own hair, but she offers tips and tricks and always steers me in the right direction. This is definetely a place that everyone needs to check out. The location is prime, the services are excellent, and Cynthia is hands-down, my new favorite! You will leave this salon feeling fresh and on top of the world, like I do! Read Less

I have been going to see Cynthia at H2O for almost a year now. She is the only stylist I let near my hair. She has always done a wonderful job. The atmosphere at the salon is very relaxing and pleasant. Read Less

I have been going to Studio H2O for close to a year now and I love it! I haven't been disappointed yet and that is saying a lot because I am a very picky and indecisive person when it comes to my hair and styling it. The salon is very professional and hip and Cynthia always lets me know about the latest and greatest with products and trends. She has true talent and always takes her time when cutting and styling my hair and has good suggestions as well (again, I'm very indecisive). Seriously if I could post pictures here I would, I cut all of my long hair off over the course of the year but every cut (about 5) was a very stylish and unique look that didn't disappoint in the least. My now short hair is something that I thought I wouldn't want before, but I couldn't see myself any other way now. This staff and salon in general are great. I am thankful that I finally found someone that I am confident in taking care of my hair needs. No more days of dreading going to the salon, Studio H2O salon is legit! Read Less

MOST UNPLEASANT SALON EXPERIENCE OF MY LIFE!! The 'stylist' acted bored when I explained the cut I wanted, took the cut in a completely different direction and when I tried to re-explain what I actually wanted she made rude, condescending comments and changed nothing. It actually reached a point of discomfort where I felt I need to walk out, walk out with a terrible, half-done haircut! The salon must have a poor reputation because at 5pm on a Friday there were enough other stylists standing around to gather at the counter and watch. When I contacted the owner that day to explain the situation, I asked him to fix it or refund the cost of the appointment. He did nothing. This is absolutely not a salon I would waste my time on, unless you have the time and funds to get it repaired the next day. I have no understanding what the situation was with the 'stylist' to justify her behavior, but a business that puts NO value in customer satisfaction is pathetic. If, for some reason, you end up there do not Cynthia anywhere near your head. Read Less

I have been going to H20 since I moved here from NY two years ago and LOVE IT !! I was worried that I would not be able to find a place that can do Asian hair like my guy in NY until I stumbled upon Thida and everyone at H20 !! I have NEVER had a bad experience there with my haircuts or mani/pedis. Thida always recommends what color/cut/style I should get and it comes out beautiful everytime !! She also gave me a great 80's hairstyle for a party I was going to. It was awesome! Everyone there are always friendly and fun! I have recommended numerous friends/colleagues from NY to H2O and all enjoyed the experience there and love their haircuts! Where else can you find a salon that makes you feel like you part of the family as soon as you walk in???!!! I HIGHLY recommend EVERYONE to go to H2O..you will not be let down!!! Studio H20 is the place to go get pampered and beautiful!! Read Less