This place was super busy and we just walked in, but they were nice enough to still help us and get us in quickly. They are nice and quick. But I will explain why I'm rating them only a one star. The ... Read More
This place was super busy and we just walked in, but they were nice enough to still help us and get us in quickly. They are nice and quick. But I will explain why I'm rating them only a one star. The guy that was doing my nails was in a hurry and you could tell. He ended up nicking three different fingers on my hands with the dermal. One was my pinkie and it just ripped skin off the side of my finger. The other two were my thumbs, and it was my cuticles. All three areas bleed, my left thumb being the worst. After another lady noticed I was bleeding and it wasn't stopping she had the man go start someone else and said she would finish my nails. The woman was extremely nice and continually asked if I was ok or if it hurt. My left thumb was throbbing! I was holding a paper towel on the spot to control the bleeding, the woman began touching me, my bloody paper towel and other items with my blood on it without gloves. GROSS! I explained I would try to stop the bleeding so she didn't need to touch anything with my blood on it without gloves. I also continued to try to control the bleeding and throw items I was using away, so she would stop handling the items without gloves. She continued to say it was ok and continued to try to control the bleeding with bare hands. She finally dabbed both thumbs with what I think was alcohol, the left thumb continued to bleed she then got a small bottle of stuff I have no idea what it was, and touched the tip of the bottle into the blood on my thumb to squeeze some out... then she place the bottle of liquid back with the other nail equipment. Nothing at that point was sanitized or thrown away due to having touched my blood, even if it was small amounts. After the woman was finished she went over grabbed a bottled water and began drinking. Without washing her hands.When we were leaving the women said she was giving a discount for the problems. Giving me three dollars off. I did pay and also left a tip for the other lady who did my daughters nails. I do understand they have a job and I also understand that getting nicked was not done purposely. So I did not want to refuse payment or tip for the other set of nails. My concerns are how things are not being sanitized or cleaned after use, as well as someone handling human blood or body fluids without using protective gear, to keep them from coming in contact with the blood or body fluid, as well as not spreading disease. This is something that needs to be looked into here, to not only protect yourselves but to protect your customers. In no way should you reuse something that has came in contact with human blood, for other customers. Today my left thumb is swollen in the area, and painful to touch. I honestly hope it is not infected! This was a huge eye opener about getting my nails done. This is a huge health hazard waiting to happen! Makes me really wonder how many others have had similar issues, and how many of those items with blood have been reused on other unknowing customers. Stay save folks. Read Less