I was so pleasantly surprised with Beauty Brands and I’ve been a loyal customer since 2014. Amber Gresham does my hair, and she’s incredible with giving me creative ideas with cuts and color that compliment my face and skin tone. I trust her and recommend her all the time! Read Less

Just started using Amber for cuts and color. She's very experienced and listened to what I wanted to be sure she got it right. I noticed many of the other staff came to her for pointers, so I know I'm in good hands with her. Also, the staff in the retail area are very friendly and helpful. Read Less

Friendly staff, excellent place for full salon services and beauty supplies. Salon services are reasonably priced but some beauty products seem costly. Even so, they have great sales and a good loyalty program that you don't have to keep up with by yourself. See Monica for great hair care.Read Less

I had a HORRIBLE experience with another salon on Sunday that was supposed to do my hair and make-up for my maternity pictures & when I showed up crying at Beauty Brands asking if there was anyone that could style my hair, Donna and the staff went above and beyond! They were wonderful!!! I honestly can't thank them enough & I will be back for sure!Read Less

I have not been to the salon so I can't give any opinion on that department of the store. But, I am very pleased that this location carries the 100% Pure brand of cosmetics! I was looking for natural, vegan, responsible cosmetics and they were the only ones I could find in Waco that had what I was hunting. I didn't get the sales associate's name, but she was very friendly and helpful. I will definitely be back! Read Less

My review is specifically about Monica at beauty brands as I cannot speak to anyone else there. Monica was AMAZING! My hair was perfect and exactly what I wanted! I showed her two pictures and she got it spot on. I have long hair and don't normally like to cut off more than 5 inches at a time. Monica actually listened and said she would be able to get all the ends off with only taking 3.5 to 4. She also believed me when I said my hair looks very choppy when my layers aren't long. I am new to the area and was nervous about finding a new hairstylist. She was friendly, on time, and honest about my hair. I will definitely be going back! Read Less

Before today I would have given beauty brands a 3-4. I have gone here a dozen  times since moving to Waco. I have had good experiences with the stylists but haven't really found a look I love until recently so haven't been too picky. But every time I would find someone I really loved and call back for another appointment they had changed schedules or weren't even there anymore. Frustrating but ok, whatever. Today, however I went in with a particular picture of what I wanted. I was so excited when the lady started talking to me about my fine hair and explaining she had it also. Perfect! I thought. Finally someone who understands my hair. She was doing a great job until she decided to stop halfway through and go talk to another stylist. She comes back a few minutes later and says she is going to have the other stylist show her how to curl my hair properly. Great! No prob. Only thing is when I get to checkout, they turned that "little lesson from one stylist to another" into a $15 blowout charge for me. I hope you enjoy that $15. Because it's the last you're getting from me. P.S. Got home that night and had to fix my hair because she didn't even cut it evenly in the front. Read Less

Aubrey saved the day! After a booking nightmare at the new Ulta I came in so upset and hoping they could get me in without an appointment, the ladies where SO helpful and really worked hard to get me in! Aubrey is a master stylist but did such a great job at my color and cut. For the rest of my time in Waco I will be trusting my red locks to Beauty Brands and avoiding the Ulta here like no other! I wish they had a larger selection of cosmetics but whatever. Read Less

I have been having my hair colored at this store for six months. Two months ago my haircolor was incorrect and when I came back to have it repaired I was charged for the correction. When I complained to my stylist about being charged for her mistake I was given a $10 discount so I only paid $35 instead of 45 :-(I decided to give her one more try since I've been going to her for a while. This time I was only given a root touch up from my ears up but I was charged the full $45. While in the chair waiting on my color to process I learned that one of the girls had a kidney stone, one of the other girls thought she was having kidney stones and then they had to reschedule for the girl with kidney stones and the woman doing the scheduling complained the entire time about having to do it! I know that my observations are from only two hairstylists but this place does not seem very professional and they seem to not care for their customers as much as they care for the dollars of their customers. It's neat and clean and friendly but for my money I did not feel 'cared about'. It is conveniently located though so I may risk trying one more stylist... Read Less

In short...Monica & Casey-4 stars, Ill refer to her as "A"-1 star...I've used them a couple other occasions. I must say Monica and Casey are fantastic. The experience with them made me come back. Unfortunately, I had family pictures come up last minute and they were booked. I was willing to try another hair dresser because of the wonderful experience I had with both of them. With that being said, I was really excited to get my hair done. I've really been wanting to try bangs and ombré. I must say I was disappointed with this experience. My stylist did not seem very personable. She felt like she didn't want to be there. Sat half of the time while doing my hair. Didn't have anything ready. Kept having to leave because she forgot a product. Didn't seem to care what I wanted done. Never bothered to ask what kind of hair cut I wanted. She just made sure I wanted bangs before snipping them but never bothered to ask what kind. When she was done, not only was it not what I asked her to do, she left hairs all over my face and didn't bother to wipe them off or point it out. I was upset and was just planning on dealing with it or going to a different salon/spa to fix it. Normally I don't care about how expensive a salon might be as long as there is quality and I am satisfied but, when I looked at my receipt, I realized it was the most I ever paid to get my hair done and was no where near satisfied. Irritated I finally decided to go back up there and speak with a manager. I wasn't trying to cause trouble and just wanted my hair fixed. The manager seemed somewhat understanding. She scheduled my hair to be redone. The only thing I would have liked is if she offered another stylist to do my hair. The next day was extremely uncomfortable. The stylist never apologized. Seemed to be extra moody and rough with my hair and made my hair look a little closer to what I want but not quite there. I actually apologized for taking up her time again. I did feel bad for her having to do it again but in reality it should have been done right the first time. I was hoping the manager would at least follow up to see if everything was ok, but I guess she was too busy.I will not be coming back, even though I enjoyed Monica and Casey just because how uncomfortable it'll be. I also work in a place where people ask for a lot of recommendations to eat, shop, spas... Etc but I'm sorry to say I will most definitely not recommend Beauty Brands to anyone anymore. I really would hate for them to have this kind of experience. I'm not saying all the hairdressers are bad there, but with this particular one working there I wouldn't want someone being the unlucky one to get her. Read Less

I'm from LA, so I was pretty nervous about getting a haircut in Texas. When I walked in, the ladies working at Beauty Brands were very friendly and helpful. I was able to schedule a hair appointment the very next day. I asked for just a trim to clean up my split ends, nothing fancy, and I was pretty happy with the result. I spent less than $40 for a wash, cut, and blow dry, and I think I definitely got my monies worth.That being said, I usually only get the trickier haircuts like color and styles for special events, somewhere that I think the stylists themselves have great style and great looking hair. I'm not sure I would come back for those, but for a quick trim, definitely satisfied. Read Less

Deidra is wonderful. The best stylist I have been to in years! She books quickly and only works during the week and every other Tuesday. I am black. So naturally she does black hair and that includes weaves. The prices are going to be higher than let's say Walmart, but it's worth it and the end result is amazing. Read Less