I have been going to this place for years.. Never had any issues.
Naomi McNeely
18 Mar 2018
REPORT
This will be my last time coming to this establishment!!! My daughter and I are regulars at this salon. More me than her but I was treating her to a little princess mani-pedi for doing awesome in scho... Read More
This will be my last time coming to this establishment!!! My daughter and I are regulars at this salon. More me than her but I was treating her to a little princess mani-pedi for doing awesome in school and over the break.
It started with us walking in and waiting for our services. We picked out our colors as usual. My daughter chose one color but as normal had moments where she thought about changing her color going back and forth to the color stand. Another mother & daughter walked in behind us after another woman. (So 3 people after our arrival). We are patiently waiting as we had no problem doing, however I got a little frustrated when they sat the other mother-daughter before us. So I kindly asked if we were next and the owner stated she would be doing ours. O.K. noted. However, why would they be seated in chairs before us if we were also getting the same services?
Anyway, my daughter left her nail polish on the sink and went to retrieve when she accidentally dropped and broke the red she had picked out. No big deal. I have seen grown women do the same so I go to the restroom to get paper towels as the women who all work their continue to work. During this time another young woman walks in. As I am running back and forth getting paper towels, my daughter made sure the new customer avoided the area that had glass from the bottle as well as bright red nail polish (she is 7 and taking care of the other customers). The nice woman informed me my daughter made sure to tell her to be careful in the vicinity because the shop and owner had no intentions of stating anything.
The owner then seats everyone that has come in after us and still hasn't really directed me in the best way to clean the spill or offer help or make sure the glass was off the floor for the safety of those around. The kind woman saw I was doing all I could to clean the accident and asks for another towel to help me clean up. As we are scrubbing the floor, the owner comes and finally starts squirting the acetone on the area. The stench is nauseating. Myself and the other woman continue to scrub and the woman gets the bottle from the owner. We continue to clean until its as clean as we can get it. The helping woman states how ridiculous it was for us to be doing so. Then finally we can both no longer squat and seem to have spot-cleaned it, the owner comes over.
I politely say we are leaving. My daughter has red polish all over her foot and the helping woman states we need to clean her off. The owner does not seem to care at any manner. I refuse for the acetone to be placed on my daughters skin and the other woman asks for a damp paper towel for her. I tell them both we live right around the corner and I'd rather clean her off at home.
I'm extremely frustrated at this point again because it was a simple accident. We were treated as we were a disgrace as if they haven't received PLENTY of our money and my business over the course of the last 3 years. My daughter was upset and I was trying to reassure her it was an accident and they acted as if we were the dirt on their shoes. We were a complete after thought and as an owner of an establishment, I'd think you would render aid especially if your other customers could be in jeopardy of glass in their foots or staining their shoes. As we got in the car, I then had to explain to my daughter how people should be treated and why we were not helped. Read Less
Victoria Haneveer
25 Jan 2018
REPORT
This is my go-to salon and I am very happy with the service. I've had pedicures, gel manicures and a full set (pink and white) here, and I am pleased with the results. Considering I live less than hal... Read More
This is my go-to salon and I am very happy with the service. I've had pedicures, gel manicures and a full set (pink and white) here, and I am pleased with the results. Considering I live less than half a mile away, I am glad this place is so good. They also do waxing there but I have not had that. Read Less
HLM
22 Jan 2018
REPORT
They say walk ins welcome, so my adult daughter and I went in. She's been sick of late and it was a time to be still and heal.
They were busy so we waited.
Not long till I was placed in a foot tub.
M... Read More
They say walk ins welcome, so my adult daughter and I went in. She's been sick of late and it was a time to be still and heal.
They were busy so we waited.
Not long till I was placed in a foot tub.
My nails were done later. So my time in there was over 2 hours.
My daughter only wanted a manicure.
She was next.
A phone call comes in and we hear as they planned her service for less than 30 min away.
In walks the woman and they take her over the one taking the next available service.
*when someone is waiting, and an appt comes in for time after the walk in is already there, they are both the next Customer. WXCEPT, THE 1ST ONE IS 1ST. NOT LAST.
So she left. Got nothing done. Read Less
Iman Ahmed
7 Aug 2017
REPORT
i got acrylic nails done here and they were so beautiful! great service and they did an amazing job.
Rachel Winston
12 Mar 2017
REPORT
Just left and will not return. My pedicure was rushed, water was lukewarm, massage was terrible, and the hot stones were cold. The guy that did my pedi did not seem interested in detail, I had to in... Read More
Just left and will not return. My pedicure was rushed, water was lukewarm, massage was terrible, and the hot stones were cold. The guy that did my pedi did not seem interested in detail, I had to instruct him ti clean up his paint job which he messed up twice. The second time, I didn't even bother. I requested for a design, the guy doing my pedicure can't do designs. Instead of informing me, he just got up from the chair. A lady came with an attitude about doing the design. I told her to just forget about it. I'm not gong to pay for anything extra after I just got a rush job pedi, that was supposedly an upgraded one. Funny how the lady that started her classic pedi before me was done at the same time I was. So that explains to you how rushed mine was. I only came because of the high reviews and it is near my neighborhood. Never again. l continue my drive to Pearland. Should have known not to trust almost a year old reviews. Read Less
Diana Huerta-Melendez
3 Nov 2016
REPORT
Very welcoming and very cleaned, no wait time in and out. Did an awesome job in pedicure and manicure do recommend them.
Melissa Hoffmann
13 Sep 2016
REPORT
It's clean, quiet, and I never have to wait because the employees are nice and very accommodating. The atmosphere is relaxed and not rushed. They do good quality pedis and nails and the price is reaso... Read More
It's clean, quiet, and I never have to wait because the employees are nice and very accommodating. The atmosphere is relaxed and not rushed. They do good quality pedis and nails and the price is reasonable. Read Less
Nancy Nu Le
19 Jul 2016
REPORT
Fantastic service. An amazing place to have my nails done in a relax and soothing environment!!! 😍😘 I recommend this Nails salon to everyone who's looking for high quality Nails care!!!
Malaika G
5 Jul 2016
REPORT
Loved the service! Nail ladies did everything i aaked even tho i was brry picky! Will come sgain with friends
Geeta Lantacon
30 Jun 2016
REPORT
Great service and lots of colors to choose from!! Everyone here is so nice and I definitely recommend this nail salon!!
I have been going to this place for years.. Never had any issues.
Naomi McNeely
18 Mar 2018
REPORT
☆☆☆☆☆
REPORT
This will be my last time coming to this establishment!!! My daughter and I are regulars at this salon. More me than her but I was treating her to a little princess mani-pedi for doing awesome in scho... Read More
This will be my last time coming to this establishment!!! My daughter and I are regulars at this salon. More me than her but I was treating her to a little princess mani-pedi for doing awesome in school and over the break.
It started with us walking in and waiting for our services. We picked out our colors as usual. My daughter chose one color but as normal had moments where she thought about changing her color going back and forth to the color stand. Another mother & daughter walked in behind us after another woman. (So 3 people after our arrival). We are patiently waiting as we had no problem doing, however I got a little frustrated when they sat the other mother-daughter before us. So I kindly asked if we were next and the owner stated she would be doing ours. O.K. noted. However, why would they be seated in chairs before us if we were also getting the same services?
Anyway, my daughter left her nail polish on the sink and went to retrieve when she accidentally dropped and broke the red she had picked out. No big deal. I have seen grown women do the same so I go to the restroom to get paper towels as the women who all work their continue to work. During this time another young woman walks in. As I am running back and forth getting paper towels, my daughter made sure the new customer avoided the area that had glass from the bottle as well as bright red nail polish (she is 7 and taking care of the other customers). The nice woman informed me my daughter made sure to tell her to be careful in the vicinity because the shop and owner had no intentions of stating anything.
The owner then seats everyone that has come in after us and still hasn't really directed me in the best way to clean the spill or offer help or make sure the glass was off the floor for the safety of those around. The kind woman saw I was doing all I could to clean the accident and asks for another towel to help me clean up. As we are scrubbing the floor, the owner comes and finally starts squirting the acetone on the area. The stench is nauseating. Myself and the other woman continue to scrub and the woman gets the bottle from the owner. We continue to clean until its as clean as we can get it. The helping woman states how ridiculous it was for us to be doing so. Then finally we can both no longer squat and seem to have spot-cleaned it, the owner comes over.
I politely say we are leaving. My daughter has red polish all over her foot and the helping woman states we need to clean her off. The owner does not seem to care at any manner. I refuse for the acetone to be placed on my daughters skin and the other woman asks for a damp paper towel for her. I tell them both we live right around the corner and I'd rather clean her off at home.
I'm extremely frustrated at this point again because it was a simple accident. We were treated as we were a disgrace as if they haven't received PLENTY of our money and my business over the course of the last 3 years. My daughter was upset and I was trying to reassure her it was an accident and they acted as if we were the dirt on their shoes. We were a complete after thought and as an owner of an establishment, I'd think you would render aid especially if your other customers could be in jeopardy of glass in their foots or staining their shoes. As we got in the car, I then had to explain to my daughter how people should be treated and why we were not helped. Read Less
Victoria Haneveer
25 Jan 2018
REPORT
☆☆☆☆☆
REPORT
This is my go-to salon and I am very happy with the service. I've had pedicures, gel manicures and a full set (pink and white) here, and I am pleased with the results. Considering I live less than hal... Read More
This is my go-to salon and I am very happy with the service. I've had pedicures, gel manicures and a full set (pink and white) here, and I am pleased with the results. Considering I live less than half a mile away, I am glad this place is so good. They also do waxing there but I have not had that. Read Less
HLM
22 Jan 2018
REPORT
☆☆☆☆☆
REPORT
They say walk ins welcome, so my adult daughter and I went in. She's been sick of late and it was a time to be still and heal.
They were busy so we waited.
Not long till I was placed in a foot tub.
M... Read More
They say walk ins welcome, so my adult daughter and I went in. She's been sick of late and it was a time to be still and heal.
They were busy so we waited.
Not long till I was placed in a foot tub.
My nails were done later. So my time in there was over 2 hours.
My daughter only wanted a manicure.
She was next.
A phone call comes in and we hear as they planned her service for less than 30 min away.
In walks the woman and they take her over the one taking the next available service.
*when someone is waiting, and an appt comes in for time after the walk in is already there, they are both the next Customer. WXCEPT, THE 1ST ONE IS 1ST. NOT LAST.
So she left. Got nothing done. Read Less
Iman Ahmed
7 Aug 2017
REPORT
☆☆☆☆☆
REPORT
i got acrylic nails done here and they were so beautiful! great service and they did an amazing job.
Rachel Winston
12 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Just left and will not return. My pedicure was rushed, water was lukewarm, massage was terrible, and the hot stones were cold. The guy that did my pedi did not seem interested in detail, I had to in... Read More
Just left and will not return. My pedicure was rushed, water was lukewarm, massage was terrible, and the hot stones were cold. The guy that did my pedi did not seem interested in detail, I had to instruct him ti clean up his paint job which he messed up twice. The second time, I didn't even bother. I requested for a design, the guy doing my pedicure can't do designs. Instead of informing me, he just got up from the chair. A lady came with an attitude about doing the design. I told her to just forget about it. I'm not gong to pay for anything extra after I just got a rush job pedi, that was supposedly an upgraded one. Funny how the lady that started her classic pedi before me was done at the same time I was. So that explains to you how rushed mine was. I only came because of the high reviews and it is near my neighborhood. Never again. l continue my drive to Pearland. Should have known not to trust almost a year old reviews. Read Less
Diana Huerta-Melendez
3 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Very welcoming and very cleaned, no wait time in and out. Did an awesome job in pedicure and manicure do recommend them.
Melissa Hoffmann
13 Sep 2016
REPORT
☆☆☆☆☆
REPORT
It's clean, quiet, and I never have to wait because the employees are nice and very accommodating. The atmosphere is relaxed and not rushed. They do good quality pedis and nails and the price is reaso... Read More
It's clean, quiet, and I never have to wait because the employees are nice and very accommodating. The atmosphere is relaxed and not rushed. They do good quality pedis and nails and the price is reasonable. Read Less
Nancy Nu Le
19 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Fantastic service. An amazing place to have my nails done in a relax and soothing environment!!! 😍😘 I recommend this Nails salon to everyone who's looking for high quality Nails care!!!
Malaika G
5 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Loved the service! Nail ladies did everything i aaked even tho i was brry picky! Will come sgain with friends
Geeta Lantacon
30 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Great service and lots of colors to choose from!! Everyone here is so nice and I definitely recommend this nail salon!!