I hate writing this, but I had such a bad experience here and after reaching out to the studio about my concerns and never hearing back, I feel like I owe it to other brides-to-be to share my experien... Read More
I hate writing this, but I had such a bad experience here and after reaching out to the studio about my concerns and never hearing back, I feel like I owe it to other brides-to-be to share my experience. I scheduled a one-on-one makeup training with a makeup artist a few weeks before my wedding in November. The appointment started 30 minutes late and ran 45 minutes over, so that was just an inconvenience but not enough for a bad review by any means. I went in for the $350 appointment and was clear in booking the appointment that I wanted a review of bridal style makeup, tailored to my own minimalist, outdoor, daytime wedding plans. The stylist was quiet and sweet, but I'm not sure she heard anything I was saying or any of my requests. Rather than tailoring or suggesting colors, which I figured would be the bare minimum of the costly training, she suggested repeatedly that I ask for color recommendations at the MAC counter. The foundation was thick to start. She also gave me thick black eyeliner and dark eye shadow. I am super pale and blonde, so this was heavy in general but it was also not at all what I requested. When she realized it was at the two hour mark, she quickly applied a bright pink lipstick. At that point I was so tired of requesting softer, more minimalist makeup that I just left as quickly as possible. I definitely looked gaudy and ready for a night in a really dark dive bar, but not at all natural and ready to get married outside in the sun. I have rarely been that uncomfortable in my own skin.It was heartbreaking to spend that much money and to walk out with so much disappointment, especially just before my wedding. Aside from general poor standards of customer service, my session here was in no way tailored to my features or requests, so if that's what you're expecting for a one-on-one, I'd keep searching. Read Less