Despite the well meaning efforts of the staff, I can't in good conscious recommend this place at all. To start off my "spa" pedicure, my feet were plunged into ice cold water. I hated to point to it o... Read More
Despite the well meaning efforts of the staff, I can't in good conscious recommend this place at all. To start off my "spa" pedicure, my feet were plunged into ice cold water. I hated to point to it out, but I had to ask the tech to switch it out as it was uncomfortable and odd. She obliged, but merely changed it out for some lukewarm water that was still less than appealing. At the beginning of my pedicure, the tech unknowingly sanded over my toe and broke my skin causing a visible abrasion. I stopped her, she acknowledged it and moved on. Then not once, not twice, but three times she proceeded to put chemicals (cuticle gel, a callous remover, and nail polish remover) over the spot she had abraded. It burned. Like it REALLY, REALLY BURNED!! On top of my chemically burned toe, upon inspection of my toenails, half of them were cut at an odd (think 45 degree) angle. Once I pointed them out and asked her to, the tech corrected the oddly shaped nails. But I guess my point here is that I shouldn't have to tell her that ice cold water isn't great, that a 45 degree cut on my toenails isn't what I'm looking for, and that when you break the customer's skin you shouldn't put chemicals anywhere near the injury that would cause pain and burning. The entire experience was disheartening, uncomfortable, and the opposite of anything close to a relaxing experience :( While the staff was nice as they hurt me and made me feel uncomfortable, this is not a place I will be returning to. Read Less