It's alright, for what it is. I've been here on several occasions, mainly for waxing. My most recent visit was for a nail appointment I set up over the phone the day prior.
Took quite a bit of time ... Read More
It's alright, for what it is. I've been here on several occasions, mainly for waxing. My most recent visit was for a nail appointment I set up over the phone the day prior.
Took quite a bit of time for them to begin, was swapped around some, was apologized to for the wait. I had requested SNS nails over the phone, but was advised that my nails were 'not in a proper condition' for SNS (I have weak, soft nails and a small bed, so I was hoping to get them covered for work, but with a relatively healthy alternative).
At first, I was open to the suggestions, with the person I was working with claiming a Solar fade manicure would be better for me. However, the more suggestions were made against my initial requests, the unhappier I became. I'm a shy person who doesn't wanna get into conflict, though, and considering my schedule was super busy that day, I didn't mind keeping my dissatisfaction quiet.
((Stayed pretty polite and cheerful, even as my skin and cuticles were cut in places more than once. Very surprising and distressing.))
I think my frustration hit its peak when I requested an oval shape for the nails, which I was suggested to change to a coffin or square shape twice before I pleaded politely that I needed them to be rounded for work. The person I worked with seemed a little annoyed that I didn't happen to accept every one of my preferences being changed on me.
I find it kind of strange that I was also told, "See, you listen to me," when this is one of many businesses where the client should be the one to decide what they want. Again, I'm open to suggestions, but even after two days with the nails I've had done, I wanted them off.
Shape of the nails was pretty alright, I went home and filed them a little more to my liking. But the white tips dulled and looked dirty after three days. I'm pretty disappointed. Also pretty positive I won't return, solely because I was cut so many times. Definitely not fun! Read Less