If you're looking for a nice, relaxing place to go...continue your search. As an "I'm sorry you're past your due date, let's get you pampered" gift, my husband took me here to get a manicure and pedic... Read More
If you're looking for a nice, relaxing place to go...continue your search. As an "I'm sorry you're past your due date, let's get you pampered" gift, my husband took me here to get a manicure and pedicure. It looked pretty busy, which to me was a good sign. Wow, this place must be good! They got my husband and me back into the pedicure chairs pretty quickly, however, once we were in the chairs, nothing was done for 15-20 minutes. No water filling the basin, no offers for drinks, no acknowledgement whatsoever. I found that odd, but just because other places I've been to do that, doesn't mean they all do, so I sat back in my chair, turned on the massager and waited. To keep this short, which is exactly what the staff did with our services, I will just say that the pedicure portion left me wanting. We each picked or respective pedicure type, but the services were pretty well lacking. The massage portion of my pedicure, which was what I was really looking forward to, was rushed and incredibly limited. Basically the massage oil was rubbed on only to be rinsed off. Then, once those were done the basins were drained and again we were ignored. I finally asked one of the aestheticians about the manicure I had also requested. It was as if it was a hassle to speak to me, but a chair was pointed to and I took it. As the man took his place across from me, I asked if I could get a design on one nail and was told, "I don't do that." Just as a side note, I had just watched the ladies next to me in the pedicures get very intricate and complicated designs added to their paint jobs, so I didn't think twice about asking for stripes on one nail. Anyway, again trying to keep it short, it was the most rushed and underwhelming experience I have ever had. I felt the entire time like I was inconveniencing the staff, and it was not the experience I had hoped for at all. I completely understand the staff being somewhat overwhelmed with the sheer amount of people in the waiting area, however, I was paying money just as they were waiting to do and feel I deserved to be treated as an important client, not to be rushed through everything. Very disappointing. Side note, my husband is now also suffering from a hang nail he received as a result of their services Read Less