It's rare that I'm mad enough to leave a bad review, but here we are. I don't get regular pedicures (4-6 per year), so it's a treat for me, but I'll never come here again. Today: My toenails were cut ... Read More
It's rare that I'm mad enough to leave a bad review, but here we are. I don't get regular pedicures (4-6 per year), so it's a treat for me, but I'll never come here again. Today: My toenails were cut unevenly, leaving them jagged and odd-looking (and too short to be reshaped), the polish didn't cover my entire nail, so there were strips of unpainted toenail next to the side cuticle, and instead of painting my pinkie toenail, she painted some of the toenail, some of the toe. So weird. Also, right as she was about to start painting them, two more customers came in. She rushed--and I mean RUSHED; the speed was impressive--the paint job to get to the new customer, which explains the weird pinkie paint, but in doing so, she used such thick layers that 3 HOURS later, the polish still isn't dry. Oct.: they used the wrong NexGen color, and when I pointed it out on the first nail, the nail tech (a different one from today's toe painter) told me I was wrong and the color would show better when it was done. Spoiler alert: I wasn't wrong. July: Birthday mani for my kid. They cut her nails too short and the polish was jacked. The attached pic is how they "fixed" it. Two stars because they're (usually) nice, but at a certain point, nice just isn't enough. Read Less