If I could give this place no stars, I would. My sister and I got a full acrylic set done at this salon. The next day, two of my sister's nails fell off. She called this morning to see how much it wou... Read More
If I could give this place no stars, I would. My sister and I got a full acrylic set done at this salon. The next day, two of my sister's nails fell off. She called this morning to see how much it would cost to fix the nails, and they said $4 per nail, my mom called back to simply ask why the charge was $4 if the nail fell of the next day when it's supposed to stay on longer than that. The woman that answered the phone was very rude and told my mom that she has an accent and that she cant understand a word she said as if she herself doesn't have a heavy accent to where we struggle to understand what she was saying, then proceeded to hang up on the phone. We called back and asked why she hung up the phone, and then she yelled, "What the hell do you want?" through the phone. We simply replied that we just wanted her to answer the question about the pricing, then she started to yell even more and insulted me and hung up again. We tried calling back, but they never responded. Horrible customer service, and highly recommend to go else where, never going back to them. Read Less
Kenneth Pousson
31 May 2018
REPORT
This place is absolutely beautiful, probably one of the prettiest nail salons I’ve ever been to! And the people are lovely!!!! I have been here once before and I didn’t like the service the first time... Read More
This place is absolutely beautiful, probably one of the prettiest nail salons I’ve ever been to! And the people are lovely!!!! I have been here once before and I didn’t like the service the first time, but I admit there was a misunderstanding, so I gave it the benefit of the doubt....
I never leave reviews, EVER!
But, my nails are messed up! Completely messed up... I asked for natural looking nails, and I got white, pinkish nails.
I am very disappointed! The employees were so kind that I could not work up the nerve to tell them how bad my nails looked. I want a complete refund, PLEASE!
I had to run to Walmart to get “Nail” remover!
I really hope management sees this, if they give me a refund I WILL TAKE DOWN MY REVIEW.
Like I said the service this crew provides Is great! It’s just that I am very unsatisfied with what was done. Read Less
Rita Nikole
23 May 2018
REPORT
My first time going to Enso Nails was when they first opened. This is my second time and I was again very satisfied. I went in and asked for solar overlay on my natural nails, square, one broken nail ... Read More
My first time going to Enso Nails was when they first opened. This is my second time and I was again very satisfied. I went in and asked for solar overlay on my natural nails, square, one broken nail fixed with a tip (I'm sure you couldn't guess which one was broken) and gel polish. Guess what, I got exactly what I asked for and was very happy ! Thank you again Emily! Ignore the bad reviews because some people will literally sit, with plenty of opportunity to speak for services to be corrected but will be too afraid to. Also consider the fact that if you don't know what you or know how to ask for what exactly your looking for, then you may not get what you expected. If you don't know nail technician or nail rated terminology then you better have photos. -FYI, I am a former nail technician and was satisfied.
-Rita Read Less
Mericalll
20 May 2018
REPORT
I came here today. I’ll start with the positive. The place is beautiful and it has an upscale vibe. Love the garden and decor inside as well. The staff is very sweet. The problem is the quality of wor... Read More
I came here today. I’ll start with the positive. The place is beautiful and it has an upscale vibe. Love the garden and decor inside as well. The staff is very sweet. The problem is the quality of work you get is POOR. A 10 year old could have painted my toes better. Toes were outright SLOPPY. And my finger nails were extremely clumpy, they’re embarrassing. I’ll probably have to go somewhere else and get them redone tomorrow. All in all, I won’t be back, ever. It was a complete waste of money! The ladies there are very nice and I left them a tip regardless of how unhappy I am with the service. Lesson learned. Read Less
PLEA
17 May 2018
REPORT
Initially wrote a 4 star review appreciating the location and service as I was getting a pedicure but that changed to a 1 star review afterwards. The lady who was ringing me up was extremely rude aft... Read More
Initially wrote a 4 star review appreciating the location and service as I was getting a pedicure but that changed to a 1 star review afterwards. The lady who was ringing me up was extremely rude after I didn't leave the type of tip she wanted. I am a student, was between paychecks, & I paid for my sister's service as well but I should not feel the need to explain myself...
She pretty much told us to go outside to wait for our ride after our service. I returned a day later and was treated very poorly again. My sister's nail had been put on crooked and chipped so I wanted it to get fixed since her nails were done for a special occasion. I definitely wouldn't recommend this place until they get better customer service & stop harassing their customers for large tips. Read Less
Aralia S
17 May 2018
REPORT
Beautiful decor, from the garden outside to the piano inside. Super easy to get appointments and you never have to wait for too long. I got the lashes and the technician was super nice, the only downs... Read More
Beautiful decor, from the garden outside to the piano inside. Super easy to get appointments and you never have to wait for too long. I got the lashes and the technician was super nice, the only downside was that it didn’t look like I got a full set as advertised, but I bought them with a groupon, went for a refill and once again not a full set. I haven’t do my nails there yet. Read Less
Amy B.
16 Mar 2018
REPORT
Having a great spa day! Everyone is super friendly and the setting is so relaxing. Beautiful live peacocks in an outside courtyard is what your view will be as you have a pedicure in a comfortable ma... Read More
Having a great spa day! Everyone is super friendly and the setting is so relaxing. Beautiful live peacocks in an outside courtyard is what your view will be as you have a pedicure in a comfortable massage chair. They offer you a complimentary drink and the manager/owner came by to ask if everything was going well. As you wait for your toes to dry your view is a large goldfish tank that keeps you in a tranquil setting. I loved the overall vibe and will be back. Read Less
Angel Hilton
13 Mar 2018
REPORT
My experience was amazing!! I was late arriving (almost closing time) and they stayed to take care of me. They were very welcoming and my nails turned out beautiful!! I told them I would come back th... Read More
My experience was amazing!! I was late arriving (almost closing time) and they stayed to take care of me. They were very welcoming and my nails turned out beautiful!! I told them I would come back the next day if I needed so they wouldn’t be so rushed and they insisted I stay and did an amazing job!! The place was so peaceful and relaxing! The peacocks made a gorgeous view while getting a pedicure! All around great and relaxing experience!! Can’t wait to visit them again!! Read Less
Kris J.
11 Mar 2018
REPORT
Went for a pedicure and had gel polish removed. The technician filed off part of the polish to start the polish removal and was scraping the skin on my toes with the file in the process. Then while tr... Read More
Went for a pedicure and had gel polish removed. The technician filed off part of the polish to start the polish removal and was scraping the skin on my toes with the file in the process. Then while trimming my nails he cut me on each foot, which caused bleeding both times. Another technician completed the pedicure and did a good job but overall the experience was painful and I received no discount for the inconvenience. I won't be back. Read Less
Nicole A.
1 Mar 2018
REPORT
Shellac mani & pedi as well as eyelash extensions... the lashes are great! The application went smoothly and Kimberley was efficient and friendly! Amy and Tam did a great job on my nails too. I will b... Read More
Shellac mani & pedi as well as eyelash extensions... the lashes are great! The application went smoothly and Kimberley was efficient and friendly! Amy and Tam did a great job on my nails too. I will be returning! Read Less
Lorie W.
1 Mar 2018
REPORT
The staff are very attentive and thorough. I changed my mind several times about my polish color and they didn't seem bothered at all.
Cynthia G.
25 Feb 2018
REPORT
This was indeed the best nail experience I've had. I came here for my birthday and all of the ladies were so sweet and had great conversations with them. They made it a great start to my birthday. th... Read More
This was indeed the best nail experience I've had. I came here for my birthday and all of the ladies were so sweet and had great conversations with them. They made it a great start to my birthday. thank you ladies! My nails look so cute!! Read Less
Tanya D.
18 Feb 2018
REPORT
First off let me start off by saying that I was only motivated to come here based on their crazy clapbacks/replies to their reviews on Google. The thought was clearly it can't be that bad and I honest... Read More
First off let me start off by saying that I was only motivated to come here based on their crazy clapbacks/replies to their reviews on Google. The thought was clearly it can't be that bad and I honestly thought that the responses were hilarious. I had never heard of them and they came recommended by my coworker. It wasn't terrible but it wasn't anything spectacular to write home about. I can't sleep so here is my review. My experience....My GPS kept taking me to a weird part of the area which I assume is due to their address which explains the side entrance they have. We enter the side to see these beautiful peacocks and as I wait for my friend someone comes out (as if they aren't a business) and asks if I'm looking for something. We go in....I do not like that there are no posted prices or at least a menu for people to select from. I don't usually trust places where people just randomly spit out prices. My friend said what she wanted I said that I wanted a basic pedi and and shellac nails. The lady insisted I get my feet the same (38 compared to 58) and I explained that I'd prefer to not. How about up until the pedi was done I'd be asked 4 more times if I wanted my shellac on my feet because it would be "very pretty". We're sitting getting a pedi (I had already picked out my colors) and my friend asked for a color that the lady lied and said they had but then brought a different color with loose glitter and said "This will be better, more modern, the style...(after my easily convinced non confrontational friend said yes she added the $9 extra)" We finished pedis (my polish which will probably last weeks longer than my nails and won't make my toe nails weak and brittle) and head over to get nails. This went better and they actually gave us hot back massages (even though I said no thanks the lady wouldn't stop). From nails we go to each get eyebrows waxed which I honestly should have skipped. STRAIGHT HONESTY. They could be good but the pushiness to raise the price was too much. The guy who did my friend's feet added that it was a slow time... How? It was the day after V-day? I really didn't like the random price spit out and they need to send away the piano and add menus. I know window writing is tacky but menus not so much. The facility ambiance was nice. They did have to fix a nail but honestly I get that accidents happen. What I didn't get was the Manager's attitude after I asked if they could re-do the nail when it looked like the polish was already coming up. What I also didn't get was the Manager telling me really loudly when she didn't say it to anyone else I saw her checkout "Don't forget that the tip is for TWO people". My friend felt bad because she thought it was aimed at her tip and she tipped $10 per service she got which I didn't feel was deserved but whatever. Will I be back...probably not but it was pamper day. Read Less
Dee L.
14 Feb 2018
REPORT
I walked in to Enso Nails and Spa to get a pedicure... after selecting my color I was seated by the manager. She ask me if I wanted the $34, $44, or another priced a little higher; I asked her what wa... Read More
I walked in to Enso Nails and Spa to get a pedicure... after selecting my color I was seated by the manager. She ask me if I wanted the $34, $44, or another priced a little higher; I asked her what was the basic pedicure she kept saying $34 so I told her if I knew that I wouldn't have come. I guess after me saying that she decided to let me know that there is a basic pedicure for $29 without the hot towels. I enjoyed my pedicure by Tonya but I will not be returning. Lies and deception is not good for business! Read Less
Alex S.
31 Jan 2018
REPORT
Got my eyelash extensions done with Kimberly and I am obsessed with them!!! She is awesome and super friendly. The place is really nice and clean, I can't wait to go back!
Mimi C.
25 Jan 2018
REPORT
White french tip1. Old guy tried my nails, but he couldn't finish it by himself. 2. Second guy came to finish up, he was in hurry-base coat, ONE time white french gel, top coat. Normally they should ... Read More
White french tip1. Old guy tried my nails, but he couldn't finish it by himself. 2. Second guy came to finish up, he was in hurry-base coat, ONE time white french gel, top coat. Normally they should put the gel 2times to make french tip clean&white . I wanted to ask him to do it one more time but he already put my hand in dryer. ( i had no time to keep complaining )3. Skills are bad. Tip Thickness is not even. Gel is over my nails. And didn't polish the side part after done. 4. Changed the price when i pay. I didn't add any extra stuff. I told her what i want exactly and she asked me more when i pay. I will never go there again. Read Less
Regina W.
24 Jan 2018
REPORT
Wonderful service, great atmosphere, and speedy service. I'm attempting to grow out my natural nails and they are very fragile. Evet was very tender preserving my nails and he made sure everything was... Read More
Wonderful service, great atmosphere, and speedy service. I'm attempting to grow out my natural nails and they are very fragile. Evet was very tender preserving my nails and he made sure everything was to my liking. I will definitely return and have him as my personal nail tech! Read Less
Jaclyn Casarez
20 Jan 2018
REPORT
By far the best, most professional Salon experience I have ever had!!!! Not only is the staff educated in their individual skill set, they are friendly and very welcoming! Many opportunities were seiz... Read More
By far the best, most professional Salon experience I have ever had!!!! Not only is the staff educated in their individual skill set, they are friendly and very welcoming! Many opportunities were seized for others to learn. I made a last minute appointment for my lashes with Kimberly and WOW!!! Her skills and professionalism blew me away. She was kind, soft spoken, and now she's my go to Lash Stylist! All other employees / Manager were AMAZING ♡♡♡♡♡♡
Thank you Enso Nails & Spa for an AMAZING experience from beginning to end!!! Highly favored and Highly recommended! Read Less
Heather B.
11 Jan 2018
REPORT
Enso Nail Salon is one of my favorite places in town! It's beautifully decorated, clean, and they offer excellent customer service. Tiffany is always welcoming and very efficient. This place is so rel... Read More
Enso Nail Salon is one of my favorite places in town! It's beautifully decorated, clean, and they offer excellent customer service. Tiffany is always welcoming and very efficient. This place is so relaxing and I always get a great mani/pedi. Worth every penny! I've been coming here for...12+ years. Read Less
Pegi P.
6 Jan 2018
REPORT
The establishment is beautifully decorated. With that said, I won't go back. They do not have prices listed. I was basically bullied into purchasing a $60 pedicure. While they did a good job, I was fi... Read More
The establishment is beautifully decorated. With that said, I won't go back. They do not have prices listed. I was basically bullied into purchasing a $60 pedicure. While they did a good job, I was first quoted $49.00. Then when I went to pay it had jumped to $59.00. Also, someone came along during my $40 manicure and started massaging my back without asking me. She stood there and massaged me for 10 minutes. Then I got charged for that too. Seriously, these people need to go into the car sales business. I ended up paying $130 for a mani/pedi. :( I will never go back. Read Less
Jeleah R.
29 Dec 2017
REPORT
Super beautiful atmosphere, also very happy with the service and how great my nails came out. Basic pedicure included hot rocks which was very soothing. Definitely coming back.
Osarhumwense A.
19 Dec 2017
REPORT
Horrible quality The service was ok and the establishment is beautiful I called back to let them know my geo pedicure had already chipped and this never happens and they began to lie so definitely be ... Read More
Horrible quality The service was ok and the establishment is beautiful I called back to let them know my geo pedicure had already chipped and this never happens and they began to lie so definitely be careful of coming to this establishment Read Less
Rya M.
8 Dec 2017
REPORT
Each staff member I worked with today was kind and courteous. The atmosphere was great and the salon is gorgeous. Lee, my technician, was not only great at her job but great to chat with as well! Defi... Read More
Each staff member I worked with today was kind and courteous. The atmosphere was great and the salon is gorgeous. Lee, my technician, was not only great at her job but great to chat with as well! Definitely will be coming back here. Read Less
Terri J.
7 Oct 2017
REPORT
Overall experience, not terrible. But not great, either. They asked what type of pedicure I wanted, however, they did not have it written so I could see the differences. The woman with a very heavy... Read More
Overall experience, not terrible. But not great, either. They asked what type of pedicure I wanted, however, they did not have it written so I could see the differences. The woman with a very heavy accent explained it to me very fast **twice** and I still couldn't understand a single word she said. She was annoyed. I was annoyed. So I went with the lowest, $38. Kinda pricey for a basic pedi.The massage chairs are frustrating. It was hard to find a setting where it doesn't pound on you. Like I want my girlie parts bouncing all over. Ugh...I was a bit desperate and overdue for a pedi, so I swung in here after watching a movie. I probably won't be back. My regular salon is $10 cheaper for a basic pedi & they do a better job. It also helps to see the same person who knows what I like.The salon is nice and the peacocks in the courtyard are fun to watch. It's just not the place for me because it doesn't beat my regular place. Read Less
Chloe W.
18 Sep 2017
REPORT
I really love my new lashes & gel manicure. I can't believe I wasted time & money getting my lashes done at the Domain when I could get them here. The back and arm massage was a big plus. I loved the... Read More
I really love my new lashes & gel manicure. I can't believe I wasted time & money getting my lashes done at the Domain when I could get them here. The back and arm massage was a big plus. I loved the atmosphere too. Read Less
Kris K.
21 Aug 2017
REPORT
Very disappointing! I had to ask for them to take all the polish off, to push the cuticles back, to trim my toe nails. I paid extra for callus removal & all my problem issues are still there. My toes ... Read More
Very disappointing! I had to ask for them to take all the polish off, to push the cuticles back, to trim my toe nails. I paid extra for callus removal & all my problem issues are still there. My toes have paint on the skin & missing paint on the nail. I can take picture of bottom of my feet but can't the top. I got home & started fixing my $44.00 pedicure and realized this needed a review to let people know of my experience. To backtrack a bit; the manager did came out to talk to me & did apologize but just kept saying "your happy now" over & over & any issue I brought up was dismissed with "next time" which was repeated over. I did tell my technician what I wanted but she didn't understand me so the tech next to me was telling her. She was getting frustrated with my technician because even with her translating she was understanding. I was so trying not to be a pain in the arse about this but I feel what I was asking for should be included and according to their website it is. Anyways, I still tipped her $5 but will never come back here again. I tried to give them another try they are generally okay but this was just horrible. Read Less
Pat G.
18 Aug 2017
REPORT
I had a pedicure, manicure, full face wax and eyelash extensions. It's been 3 weeks and looks very good still. My eyelashes have grown off by less than half and still look pretty full. The staff is... Read More
I had a pedicure, manicure, full face wax and eyelash extensions. It's been 3 weeks and looks very good still. My eyelashes have grown off by less than half and still look pretty full. The staff is fast and friendly. The massage chair and pretty surroundings were relaxing. It was my first eyelash extensions and they felt a little crunchy but manageable. I can wear contacts just fine. You can't get them wet for 24 hours and they do sting a little the first wash. Don't try to pull them out yourself if you get anxious. I recommend this place as it was my first time with everything I had done and I didn't freak out. It was reasonably priced. Read Less
Andrea R.
9 Aug 2017
REPORT
I went in on a Thursday about 1.5 hours before they closed. They rushed me through my mani pedi. $109 for a gel mani pedi that I had to contort myself so they could do the mani and pedi at the same ti... Read More
I went in on a Thursday about 1.5 hours before they closed. They rushed me through my mani pedi. $109 for a gel mani pedi that I had to contort myself so they could do the mani and pedi at the same time. I'm fairly certain they didn't do all the steps for either the mani or pedi because I've had plenty before and I feel like there should have been a scrub or something...Worst of all, my nails started chipping that day. I've had gel manicures last 2-3 weeks and this one didn't last 2-3 days. For a $109 price tag, that's not acceptable.I thought about going back but was scared to based on other people's reviews of what happens when they tried to get this place to redo their faulty work.I'm giving two stars because it is a cool trendy interior with nice TVs and cool peacocks and parrots to look at out on the patio. Either way, I'll never go back.Update: at the one week mark after getting this gel pedicure , I dipped my feet in the pool. Nothing too crazy and my big toe and little toe nail polish slid off. Must have been the worst quality gel ever! Even worse, underneath I discovered residue from my old polish which they didn't completely take off. Read Less
Victoria Huerta
6 Aug 2017
REPORT
Great service and atmosphere! I loved the nail polish color selection - very high end brands. Definitely worth the price. All the employees really care that you have a nice and relaxing experience.
Libby T.
28 Jul 2017
REPORT
I went in just to get my lashes done. Julie is absolutely amazing. Very gentle at handling not much burning. Thanks Julie for a job well done. I will be back for sure. Then I was asked if I wanted to ... Read More
I went in just to get my lashes done. Julie is absolutely amazing. Very gentle at handling not much burning. Thanks Julie for a job well done. I will be back for sure. Then I was asked if I wanted to get my nails done. If you have been getting your nails done as long as me then you know you can only trust a few. Well I decided I was there so I might as well. While praying in my head that this person not jack me up the hold time. Well to my surprise my the tech that sat down was Nancy. She was my go to tech for almost 5 years. We lost touch when I moved and I wasn't able to drive back to Round Rock. Man I tell ya God hears prays it was absolute faith. My Nancy are beautiful just like I always remembered. Thank you my dear friend Nancy I will most definitely be back. Read Less
Marian G.
22 Jul 2017
REPORT
The location, atmosphere & ambiance are great. I asked for SNS nail manicure & a pedicure french manicure. I was talked offered glitter instead of french & accepted (an extra $10 added to the pedi). M... Read More
The location, atmosphere & ambiance are great. I asked for SNS nail manicure & a pedicure french manicure. I was talked offered glitter instead of french & accepted (an extra $10 added to the pedi). My pedi was ok, but the polish is horrible. It looks like my 7year old niece did it. I picked & picked at the lady so much & she just couldnt get it right, I just left her alone. My SNS was done in a different manner than I am used to. My nails were dipped in an off white color & then polished with gel/shellac. This was done on Friday at 5pm. It is now Sunday noon & the gel/shellac polish has peeled on my thumb & all 10 nail beds seem to be lifting at the cuticle. I'm giving 2 stars based on the cleanliness of the salon, but I am very dissatisfied with my service which cost me $95 Read Less
Kayla Schneider
9 Jul 2017
REPORT
I went with my mom and 2 sisters to get a pedicure here. We were very rushed to pick our color. Once they got us seated everything was going good until I realized that they were almost done and none o... Read More
I went with my mom and 2 sisters to get a pedicure here. We were very rushed to pick our color. Once they got us seated everything was going good until I realized that they were almost done and none of us got our callous' removed. When I asked about it the lady told me it was $4 extra. I had requested to have mine removed and she told me I didn't need it and that I could just buy the tool myself and do it at home. My heels and toes are still very very rough and uncomfortable. It has been less than a week and my polish is already chipping and my feet are very rough. My mom and sisters still have dead skin around their nails. If I could give them negative stars I would. It is a very poor job and they charge you an arm and a leg. Not recommended at all..I will never go back. Read Less
Erica Castillo
26 Jun 2017
REPORT
I would never go back to this nail place again! !! The owner is VERY RUDE! Also she makes you feel like she does not want your business, I tried to pick out my nail color and she said no, the color I... Read More
I would never go back to this nail place again! !! The owner is VERY RUDE! Also she makes you feel like she does not want your business, I tried to pick out my nail color and she said no, the color I was picking was not good for me. What is up with that? Who does that! !? I also got my eyebrows waxed that was the worse ever!!! I only went in bc I had purchased my movie tickets so decided to try this place out but never again!!!!!!!! It was the worst ever aND I have a suggestion to the owner. Go get some people skills! Read Less
britney golston
26 Jun 2017
REPORT
If I could give negative stars I would. VERY poor customer service....low quality nails. Had my nails for less than a day before they started to come off. Keep in mind I don't work with my hands so th... Read More
If I could give negative stars I would. VERY poor customer service....low quality nails. Had my nails for less than a day before they started to come off. Keep in mind I don't work with my hands so this is from just day to day movement. Owner is disrespectful and does not care about clients. Will not be returning and would not recommend! -5 stars Read Less
Tierra H.
18 Jun 2017
REPORT
Nice place! But service is horrible. They're extremely friendly ppl. Great customer service. But the nail tech I had barely polished my nails. When I told her thats she missed the crease she painted p... Read More
Nice place! But service is horrible. They're extremely friendly ppl. Great customer service. But the nail tech I had barely polished my nails. When I told her thats she missed the crease she painted practically whole finger when I addressed the paint job the more experienced nail tech said that because I didn't get a manicure. I explained to her that I just got a manicure a few days ago. It's horrible and extremely expensive for their services. I don't mind paying for quality but this is not the case here. They also try to do your nails and feet at the same time cause you to become uncomfortable. You have to turn from up the station so someone can try to do you feet all while trying to turn to get your hands serviced! Horrible horrible horrible Read Less
Koko K.
2 Jun 2017
REPORT
Do not go here!!! Sat around for 15 minutes and then the main lady apologized for the long wait as they are short staffed because it's a "holiday". She then sends me over to a chair where a guy starts... Read More
Do not go here!!! Sat around for 15 minutes and then the main lady apologized for the long wait as they are short staffed because it's a "holiday". She then sends me over to a chair where a guy starts placing the nails on me and then told me to wait for the next nail lady to be done. 30 min later I still have these long a** nails on not able to do anything (be on my phone/go to the bathroom if I wanted). I was so upset. All they care about is your money. Instead of saying I'm sorry it's going to be 45 min to an hour.. They glue nails on you so it makes it harder for you to get up and go. Read Less
Louis G.
30 May 2017
REPORT
I'm rating 1 star because this place is completely unprofessional.My best friend got the cops called on her and that is ridiculous. The fact that the manager wouldn't accept the gift certificate becau... Read More
I'm rating 1 star because this place is completely unprofessional.My best friend got the cops called on her and that is ridiculous. The fact that the manager wouldn't accept the gift certificate because of the slight tear is baffling, and the fact that the manager said that my best friend could of picked it out the trash or stole from someone else is unacceptable. And lastly, the fact that the manager decided to curse at my friend and call her out of her name in general is unprofessional, but for this manager to do so while my best friend was speaking directly to the officer is. Just. Unprofessional.This gift certificate was purchased BY MY FRIEND for her mom, mom did not find use for it so she gave it back to my friend to use. So not only did my friend lose out on the $50 that was spent on the gift card, she also lost out on even more money not only because she paid for her service, but also because she was charged for add-on services that she SPECIFICALLY said she didn't need or want, and, in turn, didn't actually receive.I have to say not only are you accusing a client of stealing which can lead to a lawsuit, you are also harassing her by calling her out of her name another lawsuit for slander. I'm not sure where you feel it is okay to talk to clients like that but this is not cool. To hear this is how your manager or guest service team treats your guest is shocking. And as for the manager, that is not a leader in my eyes. I strongly recommend the manager gets some additional training, or a complete retraining because judging from what my friend experienced, and from what it looks like on the reviews, it seems like she is treating everyone as if they are shit, and as someone who works in the same industry, that is one thing I cannot stand for.I strongly recommend the owner to get ahold of my friend to be able to fix this problem because the front staff lied to her with your contact info...A full refund of the gift certificate that I'm sure you can look up in previous sales per client, and a full refund on her service the other day including the up charges you did on her card without her acknowledgment..... Read Less
Alexandria L.
30 May 2017
REPORT
Manger is very rude, impatient on choosing a nail color and very pushy on adding an extra service. I do not feel welcome at all here.
Michelle A.
29 May 2017
REPORT
I'm really disappointed to hear that my sister in law had the cops called on her bc she tried to redeem a gift card(slightly damaged and from December with no expiration) that my mother gave her back.... Read More
I'm really disappointed to hear that my sister in law had the cops called on her bc she tried to redeem a gift card(slightly damaged and from December with no expiration) that my mother gave her back. My mom didn't want the money go to waste. It was a gift for her. I'm thankful that my mother didn't redeem it bc she would have gone through this embarrassment. To even think that makes me upset, more bc my family has gone to this establishment for years. After this we will no longer go here. One thing I would suggest that you make it aware to a guest when buying a gift card to keep it intact. If it becomes damaged you won't accept it. This will avoid any further issues to happen like it did today. Read Less
Kirsty R.
26 May 2017
REPORT
Just had a wonderful lash experience with Kim, adorable, bubbly and great at what she does. I'll definitely keep seeing her for my lashes!
Alethea B.
23 May 2017
REPORT
got both my eyelashes and my nails done. I liked the atmosphere of the salon and the staff was very friendly. I gave it a 2 instead of a 5 for a few reasons. 1. The guy who did my nails did not li... Read More
got both my eyelashes and my nails done. I liked the atmosphere of the salon and the staff was very friendly. I gave it a 2 instead of a 5 for a few reasons. 1. The guy who did my nails did not listen to me when I asked him to remove my old nail polish before giving me a French gel. 2. He made the gel too thick which gave it a flawed appearance and will cause it to peel easily. 3. I went back the next day and asked him to fix it. He was sweet and made them look worse. He filed down the excess and then proceeded to clump on the gel again. Now I have cotton fibers, and a stain on one of my nails and you can see the uneven filing beneath the new layer of polish. Eyelash Extensions;1. The price is amazing.2. I believe that Kimberly did my lashes. She made them look very natural and beautiful No excess glue. I think I am going to glam them up just a bit next time because they look too natural and I want a bit more dramatic look. Not her fault. She was amazing. I will go again just to see if this will be my new nail home but I will not accept anyone without extensive experience. This guy will never touch my nails again. As for my lashes, I think I have a new lash mate. Read Less
Madeline S.
21 May 2017
REPORT
MICE!!!!!!I saw a mouse scurry across the floor and hide under a curtain when my nails were done! So gross! So unsanitary!!! I'm not even going to go into the abysmal job that was done on my acrylic t... Read More
MICE!!!!!!I saw a mouse scurry across the floor and hide under a curtain when my nails were done! So gross! So unsanitary!!! I'm not even going to go into the abysmal job that was done on my acrylic take off. NEVER EVER AGAIN. Read Less
A Evers
10 May 2017
REPORT
I found this from a Groupon and I am
So glad I did!! What a wonderfully relaxing oasis! I had lash extensions and a pedicure. The spa is immaculate and the staff was super friendly.
The outdoor has p... Read More
I found this from a Groupon and I am
So glad I did!! What a wonderfully relaxing oasis! I had lash extensions and a pedicure. The spa is immaculate and the staff was super friendly.
The outdoor has peacocks wandering around with a relaxing water wall. A baby grand piano and soft chandeliers relax you even more.
The prices are on par with other nail salons.
This is now my new favorite place and I will definitely be a regular!!Read Less
Christiana N.
2 May 2017
REPORT
Very disappointed in my eyelash extensions. I wasted my money coming here. I used to go here but I will not be returning.
Carter M.
28 Mar 2017
REPORT
Worst place EVER! I originally came here for the peacocks bc my 7 year old is into them right now. Which they did not have. Instead they had macaws that were gorgeous but made me wonder if they were e... Read More
Worst place EVER! I originally came here for the peacocks bc my 7 year old is into them right now. Which they did not have. Instead they had macaws that were gorgeous but made me wonder if they were ever taken out of the cage. Or left for a third party to care for. So my visit goes as follows.... I called to schedule an appointment and told them exactly what I wanted. When I get there. I was told a price for each person. So I agreed after negotiating which specific type of pedicure I wanted. So when I get my bill it's more than expected! At this point I felt like I was in a Anjelah Johnson "nail salon skit". I come from San Francisco and NEVER have I been charged $300 for a simple shellac pedicure and nails for 2 adults and one child. It's ridiculous! It's the most hilarious that they don't post any prices on the walls. Again. A huge scam! They were very pushy on trying to get you to get designs and glitter. Not only that, the job was the suckiest I've ever had in my salon experiences. I actually felt uncomfortable during my manicure. Bc my cuticles were trimmed back too far and stung to wash my hands the next few days. That can't be good. The high end prices were simply bc of the scenery? No Thanks. I would never go back. It simply wasn't the price that mattered. But the fact that they simply quoted me my pedicure price and not the total per person. It's shady period point blank. Bc when I asked her to explain each service. It literally took over 25 minutes to figure it out. Her daughter had to come and help me. My shellac on me and my daughter lasted literally 2 days. Wasn't worth anything extra! Read Less
Janelle N.
18 Mar 2017
REPORT
I loved the atmosphere. Beautiful botanical garden on the patio is a perfect and relaxing feature to a nail salon. I didn't get names of the technicians but they were awesome, the guy was a little a... Read More
I loved the atmosphere. Beautiful botanical garden on the patio is a perfect and relaxing feature to a nail salon. I didn't get names of the technicians but they were awesome, the guy was a little anal about how I held my hands. I would recommend this salon to everyone Read Less
erica t.
12 Feb 2017
REPORT
I can't believe the level of unprofessionalism at this establishment. They messed my nails up once but I came in and gave them a second chance for a fill and they failed miserably, and got overcharged... Read More
I can't believe the level of unprofessionalism at this establishment. They messed my nails up once but I came in and gave them a second chance for a fill and they failed miserably, and got overcharged for them and a pedicure. I came in initially for a gel pedicure and a full set of Solaris. She rushed me from the get go asking "ok pedicure $49 and $59". I said $49 I guess since she didnt explain the difference. Once in the pedicure chair the lady told me it's an extra $4 to scrub your feet. Thought that was the whole point of a pedicure but ok. I told her to just stick with what comes in the package I asked for. She said ok and charged me the extra $4 anyway. I chalked it up to language barrier and left it at that. Later on i see on the website that there was a $39 pedicure she could have offered me but didn't. If you look online you will also notice they charge $60 for lashes, and have a Groupon out there for the same price saying it's a discount. Anyway, Then I get rushed off to the nail section, and have to contort my body so one can work on my hands while another paints my toes. I showed her a picture of how I wanted my Solars to look like which is baby boomer nails. She told me it would be $35 if I got pink and white with a half moon, but since I wanted the the line between pink and white blurred instead of half mooned it would be an extra $50. Just to blur the line. I asked her how she came up with that number and she said the owner told her. Could've sworn she was the owner, so I asked her where the owner was, and she said the owner wasn't there. I said how could you talk to them to get that number then? She never was on the phone or anything. It was a 10 minute convo with her face to face when she came up with this number. Pretty sure she's over charging for her own pocket but who knows. Anyway, $150 later, I had a mani pedi. The guy left acrylic globs all underneath the nails, the edges were messy, and they were crooked. I came back 2 weeks later for a fill and to repair 2 toe nails that the gel wasn't done right. She started arguing with me immediately and I told her I just want the 2 nails fixed I can go elsewhere for that if it's a problem. She complied and I got them fixed and a fill, but this time the guy slices 2 of my fingers with the drill. That cost me $50. Ridiculous, but yet again I paid, and tipped. It's been 4 days and the nails have lifted. All of them. So I came in today for them to repair their mistake. She got mad because I didn't have a receipt as if she didn't remember me from 4 days ago. I told her I needed to speak to the owner and she told me they aren't there again of course. She began to call the cops on me lol. She began to explain to the police on the phone how I was there for a fill and that her salon was full. There was only 2 other people in there. Her phone was loud so I heard the cops on the other end ask "OK well what do you want us to do about it?" lol. So she hung up on the police. I asked her if they were coming and she said it's none of my business. She was asking me to leave before I could see what her beauty license number was. I'm walking out to my car and I see she's behind me and starts harassing me! She flipped me off and called me an ugly Bitch lol. How professional. Needless to say, I will never come here again. $225 for harassment! Read Less
Shelesa Y.
26 Jan 2017
REPORT
I use to really love this place...I went to for the consistency of being in and out quickly.Now...they seem to constantly have new techs that are just learning and are painfully slow. I wish they woul... Read More
I use to really love this place...I went to for the consistency of being in and out quickly.Now...they seem to constantly have new techs that are just learning and are painfully slow. I wish they would tell you beforehand you can make the choice to be a guinea pig or not.A month ago I got a pedicure and manicure that took almost 2 hours. 1) Pedi's are suppose to be 30 mins. 2) a manicure the same. I was late to dinner and everything but I considered it a fluke until today.I'm getting a fill + nail repair. The manager here is pushy and all about an up-sell. She first subs my regular polish for gel polish TELLING me this what I always get and I'm like I never get gel...EVER. The refill with gel is THIRTY THREE DOLLARS...$33. American. Dollars. No ma'am. I already have an issue paying $20 for a regular fill but I do because they are so quick. NOT TODAY. 11-12:45 for a FILL. She was so miserably slow and second guessing. I appreciate her efforts and quest for perfection but I just can't here anymore. I'll miss you Enso... Read Less
Lexi H.
15 Jan 2017
REPORT
This reviews lashes and nails. MUST AVOIDLash extensions: just AWFUL. I am an esthetician and I know the right way to do lashes. This job was a nightmare. 1. A 1.5 hour job took 30 minutes2. There was... Read More
This reviews lashes and nails. MUST AVOIDLash extensions: just AWFUL. I am an esthetician and I know the right way to do lashes. This job was a nightmare. 1. A 1.5 hour job took 30 minutes2. There was visible clumping and adhesive everywhere. 3. Each natural lash had full bundles of extensions instead of a single extension fiber per lash. The weight of those bundled extensions will break the natural lash!4. The design was comically unnatural. I looked like a cheap baby doll. 5. The design was not customized to my eye shape. I was given a choice of three designs. 6. At the end of the service I had some lower lashes stuck to my upper lashes and she just yanked them apart! This is a VERY BAD NO-NO for a lot of reasons, mostly it destroys the natural hairs and she's yarding on delicate eye area skin. Also it indicates there's possibly too much glue7. The lash quality is legendary in its inferiority8. IT HURTS SO MUCH! They extensions are placed so that they poke my skin and pull my lashes if I brush them up or to the side, and these are micro movements before I feel horrible pain. Do NOT go to this person. She will destroy your natural lashes. Nails: they do an okay job, but it is not worth the $44 for a base mani/pedi. Foot exfoliation, a service always included, costs an additional $4. They nickel and dime you as well as high pressure upsell you. Also, the hand wash station is, frankly, disgusting. Instead of single-use nail brushes there were three busted nail brushes sitting in a plastic drink cup full of Quaternary compound. I don't know the law for nail salons but that would not pass inspection in a spa. Gross. Don't let the decorator interior, multitude of TVs, and high end prices fool you. This place is a definite MUST AVOID. Read Less
Chelsea S.
19 Nov 2016
REPORT
This is seriously my favorite sort-of-secret-and-happy-about-it nail salon in the Austin area!! They ALWAYS pay such close attention to detail, which I appreciate since I'm a little obsessive... Usual... Read More
This is seriously my favorite sort-of-secret-and-happy-about-it nail salon in the Austin area!! They ALWAYS pay such close attention to detail, which I appreciate since I'm a little obsessive... Usually just do my own mani-pedis at home to avoid the stress and frustration, but I'm never disappointed when I come here! Friendly, welcoming, attentive and satisfaction-oriented service. FAST, quality work! Affordable ($30-ish) too :o)Random advice: I recommend the "basic" pedicure over the "spa" pedi. There's actually not much difference other than a lower leg massage with lotion, BUT with the basic you get two separate exfoliation massages WITH a foot mask AND oiled hot stone massage... way better in my opinion(and a few bucks cheaper)!! I tip over the difference anyway, so I wouldn't recommend it if I didn't really mean it ;o) Read Less
donna w.
10 Nov 2016
REPORT
This was my first experience at getting eyelash extensions and I'm honestly not sure if I'll be trying it again. The technician who applied my lashes was very flippant and unprofessional. I'm not a pr... Read More
This was my first experience at getting eyelash extensions and I'm honestly not sure if I'll be trying it again. The technician who applied my lashes was very flippant and unprofessional. I'm not a prude by any stretch of the imagination but I don't need to have a conversation about periods with a stranger! My lashes felt and looked stuck together and it feels like they are attached to my eyelid. The first few days my eyes actually hurt! Read Less
If I could give this place no stars, I would. My sister and I got a full acrylic set done at this salon. The next day, two of my sister's nails fell off. She called this morning to see how much it wou... Read More
If I could give this place no stars, I would. My sister and I got a full acrylic set done at this salon. The next day, two of my sister's nails fell off. She called this morning to see how much it would cost to fix the nails, and they said $4 per nail, my mom called back to simply ask why the charge was $4 if the nail fell of the next day when it's supposed to stay on longer than that. The woman that answered the phone was very rude and told my mom that she has an accent and that she cant understand a word she said as if she herself doesn't have a heavy accent to where we struggle to understand what she was saying, then proceeded to hang up on the phone. We called back and asked why she hung up the phone, and then she yelled, "What the hell do you want?" through the phone. We simply replied that we just wanted her to answer the question about the pricing, then she started to yell even more and insulted me and hung up again. We tried calling back, but they never responded. Horrible customer service, and highly recommend to go else where, never going back to them. Read Less
Kenneth Pousson
31 May 2018
REPORT
☆☆☆☆☆
REPORT
This place is absolutely beautiful, probably one of the prettiest nail salons I’ve ever been to! And the people are lovely!!!! I have been here once before and I didn’t like the service the first time... Read More
This place is absolutely beautiful, probably one of the prettiest nail salons I’ve ever been to! And the people are lovely!!!! I have been here once before and I didn’t like the service the first time, but I admit there was a misunderstanding, so I gave it the benefit of the doubt....
I never leave reviews, EVER!
But, my nails are messed up! Completely messed up... I asked for natural looking nails, and I got white, pinkish nails.
I am very disappointed! The employees were so kind that I could not work up the nerve to tell them how bad my nails looked. I want a complete refund, PLEASE!
I had to run to Walmart to get “Nail” remover!
I really hope management sees this, if they give me a refund I WILL TAKE DOWN MY REVIEW.
Like I said the service this crew provides Is great! It’s just that I am very unsatisfied with what was done. Read Less
Rita Nikole
23 May 2018
REPORT
☆☆☆☆☆
REPORT
My first time going to Enso Nails was when they first opened. This is my second time and I was again very satisfied. I went in and asked for solar overlay on my natural nails, square, one broken nail ... Read More
My first time going to Enso Nails was when they first opened. This is my second time and I was again very satisfied. I went in and asked for solar overlay on my natural nails, square, one broken nail fixed with a tip (I'm sure you couldn't guess which one was broken) and gel polish. Guess what, I got exactly what I asked for and was very happy ! Thank you again Emily! Ignore the bad reviews because some people will literally sit, with plenty of opportunity to speak for services to be corrected but will be too afraid to. Also consider the fact that if you don't know what you or know how to ask for what exactly your looking for, then you may not get what you expected. If you don't know nail technician or nail rated terminology then you better have photos. -FYI, I am a former nail technician and was satisfied.
-Rita Read Less
Mericalll
20 May 2018
REPORT
☆☆☆☆☆
REPORT
I came here today. I’ll start with the positive. The place is beautiful and it has an upscale vibe. Love the garden and decor inside as well. The staff is very sweet. The problem is the quality of wor... Read More
I came here today. I’ll start with the positive. The place is beautiful and it has an upscale vibe. Love the garden and decor inside as well. The staff is very sweet. The problem is the quality of work you get is POOR. A 10 year old could have painted my toes better. Toes were outright SLOPPY. And my finger nails were extremely clumpy, they’re embarrassing. I’ll probably have to go somewhere else and get them redone tomorrow. All in all, I won’t be back, ever. It was a complete waste of money! The ladies there are very nice and I left them a tip regardless of how unhappy I am with the service. Lesson learned. Read Less
PLEA
17 May 2018
REPORT
☆☆☆☆☆
REPORT
Initially wrote a 4 star review appreciating the location and service as I was getting a pedicure but that changed to a 1 star review afterwards. The lady who was ringing me up was extremely rude aft... Read More
Initially wrote a 4 star review appreciating the location and service as I was getting a pedicure but that changed to a 1 star review afterwards. The lady who was ringing me up was extremely rude after I didn't leave the type of tip she wanted. I am a student, was between paychecks, & I paid for my sister's service as well but I should not feel the need to explain myself...
She pretty much told us to go outside to wait for our ride after our service. I returned a day later and was treated very poorly again. My sister's nail had been put on crooked and chipped so I wanted it to get fixed since her nails were done for a special occasion. I definitely wouldn't recommend this place until they get better customer service & stop harassing their customers for large tips. Read Less
Aralia S
17 May 2018
REPORT
☆☆☆☆☆
REPORT
Beautiful decor, from the garden outside to the piano inside. Super easy to get appointments and you never have to wait for too long. I got the lashes and the technician was super nice, the only downs... Read More
Beautiful decor, from the garden outside to the piano inside. Super easy to get appointments and you never have to wait for too long. I got the lashes and the technician was super nice, the only downside was that it didn’t look like I got a full set as advertised, but I bought them with a groupon, went for a refill and once again not a full set. I haven’t do my nails there yet. Read Less
Amy B.
16 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Having a great spa day! Everyone is super friendly and the setting is so relaxing. Beautiful live peacocks in an outside courtyard is what your view will be as you have a pedicure in a comfortable ma... Read More
Having a great spa day! Everyone is super friendly and the setting is so relaxing. Beautiful live peacocks in an outside courtyard is what your view will be as you have a pedicure in a comfortable massage chair. They offer you a complimentary drink and the manager/owner came by to ask if everything was going well. As you wait for your toes to dry your view is a large goldfish tank that keeps you in a tranquil setting. I loved the overall vibe and will be back. Read Less
Angel Hilton
13 Mar 2018
REPORT
☆☆☆☆☆
REPORT
My experience was amazing!! I was late arriving (almost closing time) and they stayed to take care of me. They were very welcoming and my nails turned out beautiful!! I told them I would come back th... Read More
My experience was amazing!! I was late arriving (almost closing time) and they stayed to take care of me. They were very welcoming and my nails turned out beautiful!! I told them I would come back the next day if I needed so they wouldn’t be so rushed and they insisted I stay and did an amazing job!! The place was so peaceful and relaxing! The peacocks made a gorgeous view while getting a pedicure! All around great and relaxing experience!! Can’t wait to visit them again!! Read Less
Kris J.
11 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Went for a pedicure and had gel polish removed. The technician filed off part of the polish to start the polish removal and was scraping the skin on my toes with the file in the process. Then while tr... Read More
Went for a pedicure and had gel polish removed. The technician filed off part of the polish to start the polish removal and was scraping the skin on my toes with the file in the process. Then while trimming my nails he cut me on each foot, which caused bleeding both times. Another technician completed the pedicure and did a good job but overall the experience was painful and I received no discount for the inconvenience. I won't be back. Read Less
Nicole A.
1 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Shellac mani & pedi as well as eyelash extensions... the lashes are great! The application went smoothly and Kimberley was efficient and friendly! Amy and Tam did a great job on my nails too. I will b... Read More
Shellac mani & pedi as well as eyelash extensions... the lashes are great! The application went smoothly and Kimberley was efficient and friendly! Amy and Tam did a great job on my nails too. I will be returning! Read Less
Lorie W.
1 Mar 2018
REPORT
☆☆☆☆☆
REPORT
The staff are very attentive and thorough. I changed my mind several times about my polish color and they didn't seem bothered at all.
Cynthia G.
25 Feb 2018
REPORT
☆☆☆☆☆
REPORT
This was indeed the best nail experience I've had. I came here for my birthday and all of the ladies were so sweet and had great conversations with them. They made it a great start to my birthday. th... Read More
This was indeed the best nail experience I've had. I came here for my birthday and all of the ladies were so sweet and had great conversations with them. They made it a great start to my birthday. thank you ladies! My nails look so cute!! Read Less
Tanya D.
18 Feb 2018
REPORT
☆☆☆☆☆
REPORT
First off let me start off by saying that I was only motivated to come here based on their crazy clapbacks/replies to their reviews on Google. The thought was clearly it can't be that bad and I honest... Read More
First off let me start off by saying that I was only motivated to come here based on their crazy clapbacks/replies to their reviews on Google. The thought was clearly it can't be that bad and I honestly thought that the responses were hilarious. I had never heard of them and they came recommended by my coworker. It wasn't terrible but it wasn't anything spectacular to write home about. I can't sleep so here is my review. My experience....My GPS kept taking me to a weird part of the area which I assume is due to their address which explains the side entrance they have. We enter the side to see these beautiful peacocks and as I wait for my friend someone comes out (as if they aren't a business) and asks if I'm looking for something. We go in....I do not like that there are no posted prices or at least a menu for people to select from. I don't usually trust places where people just randomly spit out prices. My friend said what she wanted I said that I wanted a basic pedi and and shellac nails. The lady insisted I get my feet the same (38 compared to 58) and I explained that I'd prefer to not. How about up until the pedi was done I'd be asked 4 more times if I wanted my shellac on my feet because it would be "very pretty". We're sitting getting a pedi (I had already picked out my colors) and my friend asked for a color that the lady lied and said they had but then brought a different color with loose glitter and said "This will be better, more modern, the style...(after my easily convinced non confrontational friend said yes she added the $9 extra)" We finished pedis (my polish which will probably last weeks longer than my nails and won't make my toe nails weak and brittle) and head over to get nails. This went better and they actually gave us hot back massages (even though I said no thanks the lady wouldn't stop). From nails we go to each get eyebrows waxed which I honestly should have skipped. STRAIGHT HONESTY. They could be good but the pushiness to raise the price was too much. The guy who did my friend's feet added that it was a slow time... How? It was the day after V-day? I really didn't like the random price spit out and they need to send away the piano and add menus. I know window writing is tacky but menus not so much. The facility ambiance was nice. They did have to fix a nail but honestly I get that accidents happen. What I didn't get was the Manager's attitude after I asked if they could re-do the nail when it looked like the polish was already coming up. What I also didn't get was the Manager telling me really loudly when she didn't say it to anyone else I saw her checkout "Don't forget that the tip is for TWO people". My friend felt bad because she thought it was aimed at her tip and she tipped $10 per service she got which I didn't feel was deserved but whatever. Will I be back...probably not but it was pamper day. Read Less
Dee L.
14 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I walked in to Enso Nails and Spa to get a pedicure... after selecting my color I was seated by the manager. She ask me if I wanted the $34, $44, or another priced a little higher; I asked her what wa... Read More
I walked in to Enso Nails and Spa to get a pedicure... after selecting my color I was seated by the manager. She ask me if I wanted the $34, $44, or another priced a little higher; I asked her what was the basic pedicure she kept saying $34 so I told her if I knew that I wouldn't have come. I guess after me saying that she decided to let me know that there is a basic pedicure for $29 without the hot towels. I enjoyed my pedicure by Tonya but I will not be returning. Lies and deception is not good for business! Read Less
Alex S.
31 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Got my eyelash extensions done with Kimberly and I am obsessed with them!!! She is awesome and super friendly. The place is really nice and clean, I can't wait to go back!
Mimi C.
25 Jan 2018
REPORT
☆☆☆☆☆
REPORT
White french tip1. Old guy tried my nails, but he couldn't finish it by himself. 2. Second guy came to finish up, he was in hurry-base coat, ONE time white french gel, top coat. Normally they should ... Read More
White french tip1. Old guy tried my nails, but he couldn't finish it by himself. 2. Second guy came to finish up, he was in hurry-base coat, ONE time white french gel, top coat. Normally they should put the gel 2times to make french tip clean&white . I wanted to ask him to do it one more time but he already put my hand in dryer. ( i had no time to keep complaining )3. Skills are bad. Tip Thickness is not even. Gel is over my nails. And didn't polish the side part after done. 4. Changed the price when i pay. I didn't add any extra stuff. I told her what i want exactly and she asked me more when i pay. I will never go there again. Read Less
Regina W.
24 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Wonderful service, great atmosphere, and speedy service. I'm attempting to grow out my natural nails and they are very fragile. Evet was very tender preserving my nails and he made sure everything was... Read More
Wonderful service, great atmosphere, and speedy service. I'm attempting to grow out my natural nails and they are very fragile. Evet was very tender preserving my nails and he made sure everything was to my liking. I will definitely return and have him as my personal nail tech! Read Less
Jaclyn Casarez
20 Jan 2018
REPORT
☆☆☆☆☆
REPORT
By far the best, most professional Salon experience I have ever had!!!! Not only is the staff educated in their individual skill set, they are friendly and very welcoming! Many opportunities were seiz... Read More
By far the best, most professional Salon experience I have ever had!!!! Not only is the staff educated in their individual skill set, they are friendly and very welcoming! Many opportunities were seized for others to learn. I made a last minute appointment for my lashes with Kimberly and WOW!!! Her skills and professionalism blew me away. She was kind, soft spoken, and now she's my go to Lash Stylist! All other employees / Manager were AMAZING ♡♡♡♡♡♡
Thank you Enso Nails & Spa for an AMAZING experience from beginning to end!!! Highly favored and Highly recommended! Read Less
Heather B.
11 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Enso Nail Salon is one of my favorite places in town! It's beautifully decorated, clean, and they offer excellent customer service. Tiffany is always welcoming and very efficient. This place is so rel... Read More
Enso Nail Salon is one of my favorite places in town! It's beautifully decorated, clean, and they offer excellent customer service. Tiffany is always welcoming and very efficient. This place is so relaxing and I always get a great mani/pedi. Worth every penny! I've been coming here for...12+ years. Read Less
Pegi P.
6 Jan 2018
REPORT
☆☆☆☆☆
REPORT
The establishment is beautifully decorated. With that said, I won't go back. They do not have prices listed. I was basically bullied into purchasing a $60 pedicure. While they did a good job, I was fi... Read More
The establishment is beautifully decorated. With that said, I won't go back. They do not have prices listed. I was basically bullied into purchasing a $60 pedicure. While they did a good job, I was first quoted $49.00. Then when I went to pay it had jumped to $59.00. Also, someone came along during my $40 manicure and started massaging my back without asking me. She stood there and massaged me for 10 minutes. Then I got charged for that too. Seriously, these people need to go into the car sales business. I ended up paying $130 for a mani/pedi. :( I will never go back. Read Less
Jeleah R.
29 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Super beautiful atmosphere, also very happy with the service and how great my nails came out. Basic pedicure included hot rocks which was very soothing. Definitely coming back.
Osarhumwense A.
19 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Horrible quality The service was ok and the establishment is beautiful I called back to let them know my geo pedicure had already chipped and this never happens and they began to lie so definitely be ... Read More
Horrible quality The service was ok and the establishment is beautiful I called back to let them know my geo pedicure had already chipped and this never happens and they began to lie so definitely be careful of coming to this establishment Read Less
Rya M.
8 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Each staff member I worked with today was kind and courteous. The atmosphere was great and the salon is gorgeous. Lee, my technician, was not only great at her job but great to chat with as well! Defi... Read More
Each staff member I worked with today was kind and courteous. The atmosphere was great and the salon is gorgeous. Lee, my technician, was not only great at her job but great to chat with as well! Definitely will be coming back here. Read Less
Terri J.
7 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Overall experience, not terrible. But not great, either. They asked what type of pedicure I wanted, however, they did not have it written so I could see the differences. The woman with a very heavy... Read More
Overall experience, not terrible. But not great, either. They asked what type of pedicure I wanted, however, they did not have it written so I could see the differences. The woman with a very heavy accent explained it to me very fast **twice** and I still couldn't understand a single word she said. She was annoyed. I was annoyed. So I went with the lowest, $38. Kinda pricey for a basic pedi.The massage chairs are frustrating. It was hard to find a setting where it doesn't pound on you. Like I want my girlie parts bouncing all over. Ugh...I was a bit desperate and overdue for a pedi, so I swung in here after watching a movie. I probably won't be back. My regular salon is $10 cheaper for a basic pedi & they do a better job. It also helps to see the same person who knows what I like.The salon is nice and the peacocks in the courtyard are fun to watch. It's just not the place for me because it doesn't beat my regular place. Read Less
Chloe W.
18 Sep 2017
REPORT
☆☆☆☆☆
REPORT
I really love my new lashes & gel manicure. I can't believe I wasted time & money getting my lashes done at the Domain when I could get them here. The back and arm massage was a big plus. I loved the... Read More
I really love my new lashes & gel manicure. I can't believe I wasted time & money getting my lashes done at the Domain when I could get them here. The back and arm massage was a big plus. I loved the atmosphere too. Read Less
Kris K.
21 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Very disappointing! I had to ask for them to take all the polish off, to push the cuticles back, to trim my toe nails. I paid extra for callus removal & all my problem issues are still there. My toes ... Read More
Very disappointing! I had to ask for them to take all the polish off, to push the cuticles back, to trim my toe nails. I paid extra for callus removal & all my problem issues are still there. My toes have paint on the skin & missing paint on the nail. I can take picture of bottom of my feet but can't the top. I got home & started fixing my $44.00 pedicure and realized this needed a review to let people know of my experience. To backtrack a bit; the manager did came out to talk to me & did apologize but just kept saying "your happy now" over & over & any issue I brought up was dismissed with "next time" which was repeated over. I did tell my technician what I wanted but she didn't understand me so the tech next to me was telling her. She was getting frustrated with my technician because even with her translating she was understanding. I was so trying not to be a pain in the arse about this but I feel what I was asking for should be included and according to their website it is. Anyways, I still tipped her $5 but will never come back here again. I tried to give them another try they are generally okay but this was just horrible. Read Less
Pat G.
18 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I had a pedicure, manicure, full face wax and eyelash extensions. It's been 3 weeks and looks very good still. My eyelashes have grown off by less than half and still look pretty full. The staff is... Read More
I had a pedicure, manicure, full face wax and eyelash extensions. It's been 3 weeks and looks very good still. My eyelashes have grown off by less than half and still look pretty full. The staff is fast and friendly. The massage chair and pretty surroundings were relaxing. It was my first eyelash extensions and they felt a little crunchy but manageable. I can wear contacts just fine. You can't get them wet for 24 hours and they do sting a little the first wash. Don't try to pull them out yourself if you get anxious. I recommend this place as it was my first time with everything I had done and I didn't freak out. It was reasonably priced. Read Less
Andrea R.
9 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I went in on a Thursday about 1.5 hours before they closed. They rushed me through my mani pedi. $109 for a gel mani pedi that I had to contort myself so they could do the mani and pedi at the same ti... Read More
I went in on a Thursday about 1.5 hours before they closed. They rushed me through my mani pedi. $109 for a gel mani pedi that I had to contort myself so they could do the mani and pedi at the same time. I'm fairly certain they didn't do all the steps for either the mani or pedi because I've had plenty before and I feel like there should have been a scrub or something...Worst of all, my nails started chipping that day. I've had gel manicures last 2-3 weeks and this one didn't last 2-3 days. For a $109 price tag, that's not acceptable.I thought about going back but was scared to based on other people's reviews of what happens when they tried to get this place to redo their faulty work.I'm giving two stars because it is a cool trendy interior with nice TVs and cool peacocks and parrots to look at out on the patio. Either way, I'll never go back.Update: at the one week mark after getting this gel pedicure , I dipped my feet in the pool. Nothing too crazy and my big toe and little toe nail polish slid off. Must have been the worst quality gel ever! Even worse, underneath I discovered residue from my old polish which they didn't completely take off. Read Less
Victoria Huerta
6 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Great service and atmosphere! I loved the nail polish color selection - very high end brands. Definitely worth the price. All the employees really care that you have a nice and relaxing experience.
Libby T.
28 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I went in just to get my lashes done. Julie is absolutely amazing. Very gentle at handling not much burning. Thanks Julie for a job well done. I will be back for sure. Then I was asked if I wanted to ... Read More
I went in just to get my lashes done. Julie is absolutely amazing. Very gentle at handling not much burning. Thanks Julie for a job well done. I will be back for sure. Then I was asked if I wanted to get my nails done. If you have been getting your nails done as long as me then you know you can only trust a few. Well I decided I was there so I might as well. While praying in my head that this person not jack me up the hold time. Well to my surprise my the tech that sat down was Nancy. She was my go to tech for almost 5 years. We lost touch when I moved and I wasn't able to drive back to Round Rock. Man I tell ya God hears prays it was absolute faith. My Nancy are beautiful just like I always remembered. Thank you my dear friend Nancy I will most definitely be back. Read Less
Marian G.
22 Jul 2017
REPORT
☆☆☆☆☆
REPORT
The location, atmosphere & ambiance are great. I asked for SNS nail manicure & a pedicure french manicure. I was talked offered glitter instead of french & accepted (an extra $10 added to the pedi). M... Read More
The location, atmosphere & ambiance are great. I asked for SNS nail manicure & a pedicure french manicure. I was talked offered glitter instead of french & accepted (an extra $10 added to the pedi). My pedi was ok, but the polish is horrible. It looks like my 7year old niece did it. I picked & picked at the lady so much & she just couldnt get it right, I just left her alone. My SNS was done in a different manner than I am used to. My nails were dipped in an off white color & then polished with gel/shellac. This was done on Friday at 5pm. It is now Sunday noon & the gel/shellac polish has peeled on my thumb & all 10 nail beds seem to be lifting at the cuticle. I'm giving 2 stars based on the cleanliness of the salon, but I am very dissatisfied with my service which cost me $95 Read Less
Kayla Schneider
9 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I went with my mom and 2 sisters to get a pedicure here. We were very rushed to pick our color. Once they got us seated everything was going good until I realized that they were almost done and none o... Read More
I went with my mom and 2 sisters to get a pedicure here. We were very rushed to pick our color. Once they got us seated everything was going good until I realized that they were almost done and none of us got our callous' removed. When I asked about it the lady told me it was $4 extra. I had requested to have mine removed and she told me I didn't need it and that I could just buy the tool myself and do it at home. My heels and toes are still very very rough and uncomfortable. It has been less than a week and my polish is already chipping and my feet are very rough. My mom and sisters still have dead skin around their nails. If I could give them negative stars I would. It is a very poor job and they charge you an arm and a leg. Not recommended at all..I will never go back. Read Less
Erica Castillo
26 Jun 2017
REPORT
☆☆☆☆☆
REPORT
I would never go back to this nail place again! !! The owner is VERY RUDE! Also she makes you feel like she does not want your business, I tried to pick out my nail color and she said no, the color I... Read More
I would never go back to this nail place again! !! The owner is VERY RUDE! Also she makes you feel like she does not want your business, I tried to pick out my nail color and she said no, the color I was picking was not good for me. What is up with that? Who does that! !? I also got my eyebrows waxed that was the worse ever!!! I only went in bc I had purchased my movie tickets so decided to try this place out but never again!!!!!!!! It was the worst ever aND I have a suggestion to the owner. Go get some people skills! Read Less
britney golston
26 Jun 2017
REPORT
☆☆☆☆☆
REPORT
If I could give negative stars I would. VERY poor customer service....low quality nails. Had my nails for less than a day before they started to come off. Keep in mind I don't work with my hands so th... Read More
If I could give negative stars I would. VERY poor customer service....low quality nails. Had my nails for less than a day before they started to come off. Keep in mind I don't work with my hands so this is from just day to day movement. Owner is disrespectful and does not care about clients. Will not be returning and would not recommend! -5 stars Read Less
Tierra H.
18 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Nice place! But service is horrible. They're extremely friendly ppl. Great customer service. But the nail tech I had barely polished my nails. When I told her thats she missed the crease she painted p... Read More
Nice place! But service is horrible. They're extremely friendly ppl. Great customer service. But the nail tech I had barely polished my nails. When I told her thats she missed the crease she painted practically whole finger when I addressed the paint job the more experienced nail tech said that because I didn't get a manicure. I explained to her that I just got a manicure a few days ago. It's horrible and extremely expensive for their services. I don't mind paying for quality but this is not the case here. They also try to do your nails and feet at the same time cause you to become uncomfortable. You have to turn from up the station so someone can try to do you feet all while trying to turn to get your hands serviced! Horrible horrible horrible Read Less
Koko K.
2 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Do not go here!!! Sat around for 15 minutes and then the main lady apologized for the long wait as they are short staffed because it's a "holiday". She then sends me over to a chair where a guy starts... Read More
Do not go here!!! Sat around for 15 minutes and then the main lady apologized for the long wait as they are short staffed because it's a "holiday". She then sends me over to a chair where a guy starts placing the nails on me and then told me to wait for the next nail lady to be done. 30 min later I still have these long a** nails on not able to do anything (be on my phone/go to the bathroom if I wanted). I was so upset. All they care about is your money. Instead of saying I'm sorry it's going to be 45 min to an hour.. They glue nails on you so it makes it harder for you to get up and go. Read Less
Louis G.
30 May 2017
REPORT
☆☆☆☆☆
REPORT
I'm rating 1 star because this place is completely unprofessional.My best friend got the cops called on her and that is ridiculous. The fact that the manager wouldn't accept the gift certificate becau... Read More
I'm rating 1 star because this place is completely unprofessional.My best friend got the cops called on her and that is ridiculous. The fact that the manager wouldn't accept the gift certificate because of the slight tear is baffling, and the fact that the manager said that my best friend could of picked it out the trash or stole from someone else is unacceptable. And lastly, the fact that the manager decided to curse at my friend and call her out of her name in general is unprofessional, but for this manager to do so while my best friend was speaking directly to the officer is. Just. Unprofessional.This gift certificate was purchased BY MY FRIEND for her mom, mom did not find use for it so she gave it back to my friend to use. So not only did my friend lose out on the $50 that was spent on the gift card, she also lost out on even more money not only because she paid for her service, but also because she was charged for add-on services that she SPECIFICALLY said she didn't need or want, and, in turn, didn't actually receive.I have to say not only are you accusing a client of stealing which can lead to a lawsuit, you are also harassing her by calling her out of her name another lawsuit for slander. I'm not sure where you feel it is okay to talk to clients like that but this is not cool. To hear this is how your manager or guest service team treats your guest is shocking. And as for the manager, that is not a leader in my eyes. I strongly recommend the manager gets some additional training, or a complete retraining because judging from what my friend experienced, and from what it looks like on the reviews, it seems like she is treating everyone as if they are shit, and as someone who works in the same industry, that is one thing I cannot stand for.I strongly recommend the owner to get ahold of my friend to be able to fix this problem because the front staff lied to her with your contact info...A full refund of the gift certificate that I'm sure you can look up in previous sales per client, and a full refund on her service the other day including the up charges you did on her card without her acknowledgment..... Read Less
Alexandria L.
30 May 2017
REPORT
☆☆☆☆☆
REPORT
Manger is very rude, impatient on choosing a nail color and very pushy on adding an extra service. I do not feel welcome at all here.
Michelle A.
29 May 2017
REPORT
☆☆☆☆☆
REPORT
I'm really disappointed to hear that my sister in law had the cops called on her bc she tried to redeem a gift card(slightly damaged and from December with no expiration) that my mother gave her back.... Read More
I'm really disappointed to hear that my sister in law had the cops called on her bc she tried to redeem a gift card(slightly damaged and from December with no expiration) that my mother gave her back. My mom didn't want the money go to waste. It was a gift for her. I'm thankful that my mother didn't redeem it bc she would have gone through this embarrassment. To even think that makes me upset, more bc my family has gone to this establishment for years. After this we will no longer go here. One thing I would suggest that you make it aware to a guest when buying a gift card to keep it intact. If it becomes damaged you won't accept it. This will avoid any further issues to happen like it did today. Read Less
Kirsty R.
26 May 2017
REPORT
☆☆☆☆☆
REPORT
Just had a wonderful lash experience with Kim, adorable, bubbly and great at what she does. I'll definitely keep seeing her for my lashes!
Alethea B.
23 May 2017
REPORT
☆☆☆☆☆
REPORT
got both my eyelashes and my nails done. I liked the atmosphere of the salon and the staff was very friendly. I gave it a 2 instead of a 5 for a few reasons. 1. The guy who did my nails did not li... Read More
got both my eyelashes and my nails done. I liked the atmosphere of the salon and the staff was very friendly. I gave it a 2 instead of a 5 for a few reasons. 1. The guy who did my nails did not listen to me when I asked him to remove my old nail polish before giving me a French gel. 2. He made the gel too thick which gave it a flawed appearance and will cause it to peel easily. 3. I went back the next day and asked him to fix it. He was sweet and made them look worse. He filed down the excess and then proceeded to clump on the gel again. Now I have cotton fibers, and a stain on one of my nails and you can see the uneven filing beneath the new layer of polish. Eyelash Extensions;1. The price is amazing.2. I believe that Kimberly did my lashes. She made them look very natural and beautiful No excess glue. I think I am going to glam them up just a bit next time because they look too natural and I want a bit more dramatic look. Not her fault. She was amazing. I will go again just to see if this will be my new nail home but I will not accept anyone without extensive experience. This guy will never touch my nails again. As for my lashes, I think I have a new lash mate. Read Less
Madeline S.
21 May 2017
REPORT
☆☆☆☆☆
REPORT
MICE!!!!!!I saw a mouse scurry across the floor and hide under a curtain when my nails were done! So gross! So unsanitary!!! I'm not even going to go into the abysmal job that was done on my acrylic t... Read More
MICE!!!!!!I saw a mouse scurry across the floor and hide under a curtain when my nails were done! So gross! So unsanitary!!! I'm not even going to go into the abysmal job that was done on my acrylic take off. NEVER EVER AGAIN. Read Less
A Evers
10 May 2017
REPORT
☆☆☆☆☆
REPORT
I found this from a Groupon and I am
So glad I did!! What a wonderfully relaxing oasis! I had lash extensions and a pedicure. The spa is immaculate and the staff was super friendly.
The outdoor has p... Read More
I found this from a Groupon and I am
So glad I did!! What a wonderfully relaxing oasis! I had lash extensions and a pedicure. The spa is immaculate and the staff was super friendly.
The outdoor has peacocks wandering around with a relaxing water wall. A baby grand piano and soft chandeliers relax you even more.
The prices are on par with other nail salons.
This is now my new favorite place and I will definitely be a regular!!Read Less
Christiana N.
2 May 2017
REPORT
☆☆☆☆☆
REPORT
Very disappointed in my eyelash extensions. I wasted my money coming here. I used to go here but I will not be returning.
Carter M.
28 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Worst place EVER! I originally came here for the peacocks bc my 7 year old is into them right now. Which they did not have. Instead they had macaws that were gorgeous but made me wonder if they were e... Read More
Worst place EVER! I originally came here for the peacocks bc my 7 year old is into them right now. Which they did not have. Instead they had macaws that were gorgeous but made me wonder if they were ever taken out of the cage. Or left for a third party to care for. So my visit goes as follows.... I called to schedule an appointment and told them exactly what I wanted. When I get there. I was told a price for each person. So I agreed after negotiating which specific type of pedicure I wanted. So when I get my bill it's more than expected! At this point I felt like I was in a Anjelah Johnson "nail salon skit". I come from San Francisco and NEVER have I been charged $300 for a simple shellac pedicure and nails for 2 adults and one child. It's ridiculous! It's the most hilarious that they don't post any prices on the walls. Again. A huge scam! They were very pushy on trying to get you to get designs and glitter. Not only that, the job was the suckiest I've ever had in my salon experiences. I actually felt uncomfortable during my manicure. Bc my cuticles were trimmed back too far and stung to wash my hands the next few days. That can't be good. The high end prices were simply bc of the scenery? No Thanks. I would never go back. It simply wasn't the price that mattered. But the fact that they simply quoted me my pedicure price and not the total per person. It's shady period point blank. Bc when I asked her to explain each service. It literally took over 25 minutes to figure it out. Her daughter had to come and help me. My shellac on me and my daughter lasted literally 2 days. Wasn't worth anything extra! Read Less
Janelle N.
18 Mar 2017
REPORT
☆☆☆☆☆
REPORT
I loved the atmosphere. Beautiful botanical garden on the patio is a perfect and relaxing feature to a nail salon. I didn't get names of the technicians but they were awesome, the guy was a little a... Read More
I loved the atmosphere. Beautiful botanical garden on the patio is a perfect and relaxing feature to a nail salon. I didn't get names of the technicians but they were awesome, the guy was a little anal about how I held my hands. I would recommend this salon to everyone Read Less
erica t.
12 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I can't believe the level of unprofessionalism at this establishment. They messed my nails up once but I came in and gave them a second chance for a fill and they failed miserably, and got overcharged... Read More
I can't believe the level of unprofessionalism at this establishment. They messed my nails up once but I came in and gave them a second chance for a fill and they failed miserably, and got overcharged for them and a pedicure. I came in initially for a gel pedicure and a full set of Solaris. She rushed me from the get go asking "ok pedicure $49 and $59". I said $49 I guess since she didnt explain the difference. Once in the pedicure chair the lady told me it's an extra $4 to scrub your feet. Thought that was the whole point of a pedicure but ok. I told her to just stick with what comes in the package I asked for. She said ok and charged me the extra $4 anyway. I chalked it up to language barrier and left it at that. Later on i see on the website that there was a $39 pedicure she could have offered me but didn't. If you look online you will also notice they charge $60 for lashes, and have a Groupon out there for the same price saying it's a discount. Anyway, Then I get rushed off to the nail section, and have to contort my body so one can work on my hands while another paints my toes. I showed her a picture of how I wanted my Solars to look like which is baby boomer nails. She told me it would be $35 if I got pink and white with a half moon, but since I wanted the the line between pink and white blurred instead of half mooned it would be an extra $50. Just to blur the line. I asked her how she came up with that number and she said the owner told her. Could've sworn she was the owner, so I asked her where the owner was, and she said the owner wasn't there. I said how could you talk to them to get that number then? She never was on the phone or anything. It was a 10 minute convo with her face to face when she came up with this number. Pretty sure she's over charging for her own pocket but who knows. Anyway, $150 later, I had a mani pedi. The guy left acrylic globs all underneath the nails, the edges were messy, and they were crooked. I came back 2 weeks later for a fill and to repair 2 toe nails that the gel wasn't done right. She started arguing with me immediately and I told her I just want the 2 nails fixed I can go elsewhere for that if it's a problem. She complied and I got them fixed and a fill, but this time the guy slices 2 of my fingers with the drill. That cost me $50. Ridiculous, but yet again I paid, and tipped. It's been 4 days and the nails have lifted. All of them. So I came in today for them to repair their mistake. She got mad because I didn't have a receipt as if she didn't remember me from 4 days ago. I told her I needed to speak to the owner and she told me they aren't there again of course. She began to call the cops on me lol. She began to explain to the police on the phone how I was there for a fill and that her salon was full. There was only 2 other people in there. Her phone was loud so I heard the cops on the other end ask "OK well what do you want us to do about it?" lol. So she hung up on the police. I asked her if they were coming and she said it's none of my business. She was asking me to leave before I could see what her beauty license number was. I'm walking out to my car and I see she's behind me and starts harassing me! She flipped me off and called me an ugly Bitch lol. How professional. Needless to say, I will never come here again. $225 for harassment! Read Less
Shelesa Y.
26 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I use to really love this place...I went to for the consistency of being in and out quickly.Now...they seem to constantly have new techs that are just learning and are painfully slow. I wish they woul... Read More
I use to really love this place...I went to for the consistency of being in and out quickly.Now...they seem to constantly have new techs that are just learning and are painfully slow. I wish they would tell you beforehand you can make the choice to be a guinea pig or not.A month ago I got a pedicure and manicure that took almost 2 hours. 1) Pedi's are suppose to be 30 mins. 2) a manicure the same. I was late to dinner and everything but I considered it a fluke until today.I'm getting a fill + nail repair. The manager here is pushy and all about an up-sell. She first subs my regular polish for gel polish TELLING me this what I always get and I'm like I never get gel...EVER. The refill with gel is THIRTY THREE DOLLARS...$33. American. Dollars. No ma'am. I already have an issue paying $20 for a regular fill but I do because they are so quick. NOT TODAY. 11-12:45 for a FILL. She was so miserably slow and second guessing. I appreciate her efforts and quest for perfection but I just can't here anymore. I'll miss you Enso... Read Less
Lexi H.
15 Jan 2017
REPORT
☆☆☆☆☆
REPORT
This reviews lashes and nails. MUST AVOIDLash extensions: just AWFUL. I am an esthetician and I know the right way to do lashes. This job was a nightmare. 1. A 1.5 hour job took 30 minutes2. There was... Read More
This reviews lashes and nails. MUST AVOIDLash extensions: just AWFUL. I am an esthetician and I know the right way to do lashes. This job was a nightmare. 1. A 1.5 hour job took 30 minutes2. There was visible clumping and adhesive everywhere. 3. Each natural lash had full bundles of extensions instead of a single extension fiber per lash. The weight of those bundled extensions will break the natural lash!4. The design was comically unnatural. I looked like a cheap baby doll. 5. The design was not customized to my eye shape. I was given a choice of three designs. 6. At the end of the service I had some lower lashes stuck to my upper lashes and she just yanked them apart! This is a VERY BAD NO-NO for a lot of reasons, mostly it destroys the natural hairs and she's yarding on delicate eye area skin. Also it indicates there's possibly too much glue7. The lash quality is legendary in its inferiority8. IT HURTS SO MUCH! They extensions are placed so that they poke my skin and pull my lashes if I brush them up or to the side, and these are micro movements before I feel horrible pain. Do NOT go to this person. She will destroy your natural lashes. Nails: they do an okay job, but it is not worth the $44 for a base mani/pedi. Foot exfoliation, a service always included, costs an additional $4. They nickel and dime you as well as high pressure upsell you. Also, the hand wash station is, frankly, disgusting. Instead of single-use nail brushes there were three busted nail brushes sitting in a plastic drink cup full of Quaternary compound. I don't know the law for nail salons but that would not pass inspection in a spa. Gross. Don't let the decorator interior, multitude of TVs, and high end prices fool you. This place is a definite MUST AVOID. Read Less
Chelsea S.
19 Nov 2016
REPORT
☆☆☆☆☆
REPORT
This is seriously my favorite sort-of-secret-and-happy-about-it nail salon in the Austin area!! They ALWAYS pay such close attention to detail, which I appreciate since I'm a little obsessive... Usual... Read More
This is seriously my favorite sort-of-secret-and-happy-about-it nail salon in the Austin area!! They ALWAYS pay such close attention to detail, which I appreciate since I'm a little obsessive... Usually just do my own mani-pedis at home to avoid the stress and frustration, but I'm never disappointed when I come here! Friendly, welcoming, attentive and satisfaction-oriented service. FAST, quality work! Affordable ($30-ish) too :o)Random advice: I recommend the "basic" pedicure over the "spa" pedi. There's actually not much difference other than a lower leg massage with lotion, BUT with the basic you get two separate exfoliation massages WITH a foot mask AND oiled hot stone massage... way better in my opinion(and a few bucks cheaper)!! I tip over the difference anyway, so I wouldn't recommend it if I didn't really mean it ;o) Read Less
donna w.
10 Nov 2016
REPORT
☆☆☆☆☆
REPORT
This was my first experience at getting eyelash extensions and I'm honestly not sure if I'll be trying it again. The technician who applied my lashes was very flippant and unprofessional. I'm not a pr... Read More
This was my first experience at getting eyelash extensions and I'm honestly not sure if I'll be trying it again. The technician who applied my lashes was very flippant and unprofessional. I'm not a prude by any stretch of the imagination but I don't need to have a conversation about periods with a stranger! My lashes felt and looked stuck together and it feels like they are attached to my eyelid. The first few days my eyes actually hurt! Read Less